Qureos Mentor

Huntington Bank

<div><h1 class="jobSectionHeader">Description
</h1>Summary: A Relationship Banker plays a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.
Duties &amp; Responsibilities:
<ul><li>Providing excellent customer service and effectively resolving customer issues.
</li><li>Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
</li><li>Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
</li><li>Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
</li><li>Maintaining your knowledge of all products, services, technology and policies.
</li><li>Adhering to all operational, security, risk and regulatory policies and procedures.
</li></ul>Required Qualifications:
<ul><li>High School Diploma or GED
</li><li>2 years customer service and sales in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
</li><li>1 year consumer and business deposit products - lending knowledge OR Business to Business sales experience
</li></ul>OR
<ul><li>Bachelor's Degree
</li><li>1 year customer service and sales banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs or similar role.
</li><li>1 year consumer and business deposit products - lending knowledge OR Business to Business sales experience
</li></ul>Preferred Qualifications:
<ul><li>Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go
</li><li>Bachelor's degree
</li>Comfort with technology such as mobile services and online banking services are a plus 
<li>
</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Financial Relationship Banker (Jackson, MI)

<div><h1 class="jobSectionHeader">Description
</h1>The Workforce Operations Team Lead is responsible for overseeing workflow management, operational controls, quality assurance, compliance, and continuous process improvement activities for the Commercial Card Servicing &amp; Onboarding organization. This role ensures work is completed accurately, efficiently, and in accordance with established policies, procedures, and regulatory requirements. The position serves as a central resource for operational oversight, reporting, workforce analytics, process documentation, training, and cross-functional coordination to support exceptional client and colleague experiences.
Duties and Responsibilities
<ul><li>Oversee daily workflow management, workload distribution, and operational processes to ensure service levels and departmental objectives are achieved.
</li><li>Monitor operational performance through reporting, workforce analytics, quality reviews, and key performance indicators (KPIs), identifying trends and opportunities for improvement.
</li><li>Ensure all servicing and onboarding activities are conducted in accordance with established policies, procedures, regulatory requirements, and internal controls.
</li><li>Promote a culture of due diligence, accountability, risk awareness, and accurate documentation across all operational activities.
</li><li>Conduct quality control reviews and audits to ensure work is completed accurately, consistently, and in compliance with company standards and expectations.
</li><li>Manage and coordinate the resolution of complex client, operational, and servicing escalations.
</li><li>Partner with frontline colleagues and subject matter experts to develop, maintain, and enhance procedures, job aids, training guides, and operational documentation, ensuring team expertise remains at the center of process improvement efforts.
</li><li>Coordinate training initiatives and knowledge-sharing activities to support operational consistency and adoption of best practices.
</li><li>Analyze workflow, capacity, productivity, and quality data to identify operational risks, resource needs, and process improvement opportunities.
</li><li>Lead and support special projects, system enhancements, process improvement initiatives, and business transformation efforts within Commercial Card.
</li><li>Act as a liaison between Commercial Card, Operations, Product, Sales, Technology, Risk, Compliance, and other business partners to facilitate communication, resolve issues, and implement solutions.
</li><li>Provide recommendations regarding policies, procedures, controls, reporting enhancements, and operational best practices.
</li><li>Prepare and distribute operational reports, dashboards, scorecards, and management updates related to workflow, quality, compliance, and performance metrics.
</li><li>Maintain documentation supporting operational processes, controls, procedures, audits, and risk management requirements.
</li><li>Perform other duties as assigned.
</li></ul>Basic Qualifications
<ul><li>3+ years of experience in operations, workforce management, servicing, onboarding, quality assurance, compliance, or related functions.
</li><li>Bachelor's degree
</li></ul>Preferred Qualifications
<ul><li>Experience supporting Commercial Card, Treasury Management, Payments, Financial Services, or similar operational environments.
</li><li>Experience with workforce analytics, operational reporting, quality assurance, and process improvement methodologies.
</li><li>Strong knowledge of risk management, compliance requirements, due diligence practices, and operational controls.
</li><li>Experience developing procedures, training materials, and operational documentation.
</li><li>Strong project management, organizational, and problem-solving skills.
</li><li>Ability to collaborate effectively with cross-functional teams and drive process improvements through influence and partnership.
</li><li>Strong verbal, written, and presentation communication skills.
</li>Proven track record of improving operational efficiency, quality, compliance, and client experience. 
<li>
</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Workforce Operations Team Lead

<div><h1 class="jobSectionHeader">Description
</h1>An Employee Relations Consultant provides strategic oversight and support for employee relations across a defined region and business segments. Acts as a key advisor and liaison on complex workplace issues, partnering with HR Business Partners and Legal to ensure fair, consistent, and compliant practices.
Duties and Responsibilities:
<ul><li>Advise managers and employees on HR policies, conflict resolution, and performance management.
</li><li>Resolve moderately complex employee relations issues.
</li><li>Document and track employee relations cases with well-written justifications within the Case Management system to ensure consistency and mitigate risk.
</li><li>Support internal audits and recommend corrective actions.
</li><li>Work as a liaison between training and managers to fill skill gaps and promote best practices.
</li><li>Monitor and report on employee relations trends and metrics.
</li><li>Participate in grievance procedures and compliance-related documentation.
</li><li>Support HR initiatives and special projects as needed.
</li><li>Performs other duties as assigned.
</li></ul>Basic Qualifications
<ul><li>Bachelor&rsquo;s degree in human resources or business-related degree
</li><li>In lieu of a Bachelor&rsquo;s Degree, a High School Diploma and an additional 4 years of experience will be required (total 7 years of Employee Relations or Human Resource experience)
</li><li>Minimum of 3 years of experience in Employee Relations or related HR discipline, which includes experience enforcing state and federal labor, wage and hour laws.
</li></ul>Knowledge/Skills/Abilities
<ul><li>Experience supporting a large client base preferred.
</li><li>Professional HR certification preferred (SHRM-CP/PHR).
</li><li>Employee Relations experience in a Retail and/or Financial Services environment is a plus.
</li><li>Experience supporting a large client base preferred.
</li><li>Professional HR certification preferred (SHRM-CP/PHR).
</li><li>Employee Relations experience in a Retail and/or Financial Services environment is a plus.
</li><li>Must have solid background and knowledge of federal, state, and local employment laws and practices.
</li><li>Excellent interpersonal skills with the ability to deliver effective communication (verbal and written) proactively with a customer-oriented approach, while maintaining credible relationships at all levels of the organization.
</li><li>Excellent negotiation and closing skills and the ability to build relationships built on ethics and integrity.
</li><li>Proven ability to exercise discretion and maintain an exceptional level of confidentiality, utilizing sound judgment when dealing with sensitive issues.
</li><li>Exceptional attention to detail, organization and time management skills, with the ability to work under restrictions/deadlines.
</li><li>Strong analytical ability and proven problem-solving skills required.
</li><li>Proven experience taking initiative to identify and anticipate colleague needs and make recommendations.
</li><li>Ability to stay objective and fair when dealing with sensitive situations.
</li><li>Change agility, influencing and conflict management skills are critical.
</li><li>Ability to be self-directed and able to work on multiple priorities with minimal supervision and a sense of urgency.
</li><li>Proficient in Microsoft Office application (including Copilot); experience with human resource information and case management systems preferred.
</li></ul>#LI-NG1
#LI-Onsite 
 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$49,925-$92,525 annually
The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Employee Relations Consultant

<div><h1 class="jobSectionHeader">Description
</h1>Summary:
<div>Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties &amp; Responsibilities:
<ul><li>Providing excellent customer service and effectively resolving customer issues.
</li><li>Being proficient in understanding and educating customers on consumer deposit products.
</li><li>Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
</li><li>Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
</li><li>Adhering to all operational, security, risk and regulatory policies and procedures.
</li><li>Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
</li><li>Other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
</li></ul>Preferred Qualifications:
<ul><li>1 year or more in customer service in banking, financial services or goal driven retail sales.
</li><li>Cash handling skills.
</li>Comfort with technology such as mobile services and online banking services. 
<li>
</li></ul></div> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
No
Workplace Type:
Office
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$22.00-$25.00 Hourly
The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and education. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Customer Experience Banker - St. Paul (Lexington Park), MN

<div><h1 class="jobSectionHeader">Description
</h1>Summary:
<div>Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties &amp; Responsibilities:
<ul><li>Providing excellent customer service and effectively resolving customer issues.
</li><li>Being proficient in understanding and educating customers on consumer deposit products.
</li><li>Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
</li><li>Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
</li><li>Adhering to all operational, security, risk and regulatory policies and procedures.
</li><li>Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
</li><li>Other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
</li></ul>Preferred Qualifications:
<ul><li>1 year or more in customer service in banking, financial services or goal driven retail sales.
</li><li>Cash handling skills.
</li>Comfort with technology such as mobile services and online banking services. 
<li>
</li></ul></div> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Customer Experience Banker - Mentor Commons Branch Mentor, OH

<div><h1 class="jobSectionHeader">Description
</h1>Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.
Duties and Responsibilities:
<ul><li>Providing excellent customer service and effectively resolving customer issues.
</li><li>Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
</li><li>Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
</li><li>Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
</li><li>Adhering to all operational, security, risk and regulatory policies and procedures.
</li><li>Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.
</li><li>Other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
</li><li>Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.
</li></ul>Preferred Qualifications:
<ul><li>1 year or more in customer service in banking, financial services or goal driven retail sales.
</li><li>Cash handling skills.
</li>Comfort with technology such as mobile services and online banking services. 
<li>
</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Customer Experience Banker Non NMLS

<div><h1 class="jobSectionHeader">Description
</h1>Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.
Duties &amp; Responsibilities:
<ul><li>Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
</li><li>Leading team to provide excellent customer service and effectively resolve customer issues.
</li><li>Leveraging available tools and technology to identify and present sales and service opportunities.
</li><li>Maintaining knowledge and educates team on all products, services, technology and policies.
</li><li>Maintaining active involvement in the community, and develops key business and community relationships.
</li><li>Developing key internal partnerships to drive business in market area.
</li><li>Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington&rsquo;s culture.
</li><li>Garnering resources required to support team.
</li><li>Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
</li><li>Understanding branch sales, service, operations and financial performance.
</li><li>Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.
</li><li>Performing other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree.
</li><li>Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.
</li></ul>Preferred Qualifications:
<ul><li>Bachelor's Degree and previous management experience.
</li><li>Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels.
</li><li>Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills.
</li><li>Excellent verbal and written communication skills.
</li><li>Comfort with technology such as mobile services and online banking services.
</li><li>Knowledge of consumer and business deposit products.
</li>Ability to develop, influence, inspire and motivate colleagues to increase retention. 
<li>
</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Branch Manager - Olive Branch Old Towne

Join Huntington Bank and explore 37   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.