Qureos Mentor

Huntington Bank

<div><h1 class="jobSectionHeader">Description</h1>
We are transforming the way we do business by changing how we think about the different types of Customer Journeys. Omnichannel will provide a consistent experience for our customers, regardless of how they chose to do business with us (online banking, branch locations, ATM's, phone support). The goal of Omnichannel is to align our people, processes, products &amp; services, and technology across our enterprise to deliver new modern capabilities in an Agile and Iterative way. 
We are in the beginning stages of building this newly defined Omnichannel program with cross-functional team members. This team will lay the foundation for what the Customer Journeys are and how we will deliver exceptional, streamlined experiences for each one. If you are a pioneer at heart who enjoys data-driven decisions that take our customers' feedback and intertwines creativity to define what the solutions should be, we want to hear more. 
As an Interaction Designer, you are the sweet-spot finder between user needs and business goals for a wide portfolio of digital projects. You have the opportunity to design solutions our customers use daily to manage their financial well-being. 
 
Detailed Description: 
In this role, you will: 
<ul><li>
Leverage a user-centered design process to design multi-channel experiences, including responsive web and mobile app, for retail/business customers and colleagues</li><li>
Collaborate with UX teammates, business/product managers, brand managers, IT teams, analytics teams, and digital leadership to solve complex problems</li><li>
Lead UX project teams to ensure that solutions meet project objectives and deliver a quality user experience</li><li>
Oversee project definition and discovery, provide strategic insights, manage timelines, coordinate design activities, and ensure timely work product delivery</li><li>
Identify user types, define their journey, and uncover their needs</li><li>
Translate user, business and technical requirements into information architecture diagrams (mental models, storyboards, process/page flows, site maps, etc.)</li><li>
Create low-fidelity wireframes, prototypes, and detailed specifications to inform requirements discussions and support research activities</li><li>
Organize work product presentations and feedback sessions with design peers, business partners, project sponsors, digital leadership, and executives</li><li>
Support the growth and evolution of the Interaction Design team and the greater UX Design team</li><li>
Learn how people think about managing their financial well-being and how they interact with brands to do so</li></ul> 
Basic Qualifications:<ul><li>
Bachelor's degree</li><li>
Minimum 3 years of experience in designing and testing digital experiences</li></ul> 
Preferred Qualifications:<ul><li>
Understanding of the user-centered design process and UX best practices</li><li>
Experience with responsive web design, mobile app design, and mobile first approach</li><li>
Proficiency in Axure RP (or a similar tool) creating flows, IA models, sitemaps, wireframes, detailed specifications, and prototypes</li><li>
Understanding of nuances between the most pervasive devices/platforms including smart devices, phone, tablet, desktop, Android and iOS</li><li>
Familiarity with Web Content Accessibility Guidelines (WCAG) and accessibility best practices for users with visual, cognitive, perceptual, and physical disabilities, both temporary and permanent</li><li>
A Clear understanding of specialized UX skillsets including experience strategy, design research, interaction design, visual design, content strategy, front-end UI development</li><li>
Ability to communicate design principles and rationale to other parts of the business.</li><li>
Capable of organizing a team, maintaining optimism, and facilitating towards alignment with partners</li><li>
Comfortable with ambiguity early in projects and able to take a leading role in driving towards a solution</li><li>
Ability to work on multiple projects concurrently and demonstrate a mature ability to manage time</li><li>
Willingness to be flexible and shift priorities to accommodate business needs</li><li>
Enthusiasm for developing working relationships with individuals at all levels of an organization</li><li>
Experience with agile and waterfall IT development environments, preferably within a large enterprise</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

UX Interaction Designer

<div><h1 class="jobSectionHeader">Description</h1>
Summary:
The Operational Risk Specialist will assist the Operational Risk Director and their leadership team with the administration and delivery of independent operational risk oversight through (not limited to) operational risk-related policy and governance, operational pillar risk assessments, enterprise-level operational risk programs (i.e., end-to-end process documentation, change management, etc.), enterprise and Risk Management operational risk-related training, M&amp;A activities, ERMS data quality, and presentations / reporting in relation to the department&rsquo;s responsibilities.
Duties and Responsibilities<ul><li>
Business Continuity Planner for Operational Risk Management</li><li>
Records Retention and Destruction Coordinator for Operational Risk Management</li><li>
Assist ORC Secretary with requesting presentation materials and meeting administration.</li><li>
Administer annual review of the Operational Pillar&rsquo;s risk appetite metrics and qualitative statements and risk taxonomy.</li><li>
Administer annual review of the remaining Operational Risk metrics.</li><li>
Metric record accuracy in Archer and entry of metric results on a regular basis</li><li>
Engage and partner with first and second line of defense stakeholders of while executing operational risk oversight activities to provide independent review and challenge to ensure risks, controls and mitigation strategies are identified and complete.</li><li>
Supports special projects and other duties as assigned.</li></ul>
Basic Qualifications<ul><li>
Bachelor&rsquo;s Degree or an additional 3 years in a first-line or second-line risk management position at a financial institution</li><li>
2+ year risk management, compliance, or internal audit experience.</li></ul>
Preferred Qualifications<ul><li>
Proficient in clear and concise communication, both written and verbal</li><li>
Proficiency with MS office tools (PowerPoint, Excel).</li><li>
Knowledge of enterprise or operational risk frameworks</li><li>
Ability to analyze data and industry trends to draw insights from and provide recommended actions to management.</li><li>
Experience using Archer (Huntington&rsquo;s eGRC)</li><li>
Proficiency with Business Intelligence tools (Tableau or similar)</li></ul>
#LI-HYBRID
#LI-MK2 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Operational Risk Management Specialist

<div><h1 class="jobSectionHeader">Description</h1>
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.
Duties &amp; Responsibilities:<ul><li>
Providing excellent customer service and effectively resolving customer issues.</li><li>
Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.</li><li>
Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.</li><li>
Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)</li><li>
Maintaining your knowledge of all products, services, technology and policies.</li><li>
Adhering to all operational, security, risk and regulatory policies and procedures.</li><li>
Other duties as assigned.</li></ul>
Basic Qualifications:<ul><li>
High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.</li></ul>
Preferred Qualifications:<ul><li>
Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.</li><li>
Ability to build, deepen and retain relationships.</li><li>
Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.</li><li>
Excellent verbal and written communication skills.</li><li>
Comfort with technology such as mobile services and online banking services.</li><li>
Knowledge of consumer and business deposit products.</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$24-26 hourly
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Financial Relationship Banker - Public Square Cleveland, OH

<div><h1 class="jobSectionHeader">Description</h1>
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services.
Duties &amp; Responsibilities:<ul><li>
Providing excellent customer service and effectively resolving customer issues.</li><li>
Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.</li><li>
Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.</li><li>
Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)</li><li>
Maintaining your knowledge of all products, services, technology and policies.</li><li>
Adhering to all operational, security, risk and regulatory policies and procedures.</li><li>
Other duties as assigned.</li></ul>
Basic Qualifications:<ul><li>
High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.</li></ul>
Preferred Qualifications:<ul><li>
Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.</li><li>
Ability to build, deepen and retain relationships.</li><li>
Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.</li><li>
Excellent verbal and written communication skills.</li><li>
Comfort with technology such as mobile services and online banking services.</li><li>
Knowledge of consumer and business deposit products.</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Financial Relationship Banker (Southfield 12 Mile)

<div><h1 class="jobSectionHeader">Description</h1>
Summary:
<div>Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties &amp; Responsibilities:<ul><li>
Providing excellent customer service and effectively resolving customer issues.</li><li>
Being proficient in understanding and educating customers on consumer deposit products.</li><li>
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.</li><li>
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.</li><li>
Adhering to all operational, security, risk and regulatory policies and procedures.</li><li>
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.</li><li>
Other duties as assigned.</li></ul>
Basic Qualifications:<ul><li>
High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.</li></ul>
Preferred Qualifications:<ul><li>
1 year or more in customer service in banking, financial services or goal driven retail sales.</li><li>
Cash handling skills.</li><li>
Comfort with technology such as mobile services and online banking services.</li></ul></div> 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Customer Experience Banker-(Brooklyn, MI)

Customer Experience Banker (Grand Blanc, MI) 30-35 hours per week + benefits

<div><h1 class="jobSectionHeader">Description</h1>
Summary: 
The Commercial Portfolio Manager - Vendor Finance services, deepens, and retains assigned profitable customer relationships by pro-actively evaluating and mitigating associated business risks and opportunities, per established Huntington policies, procedures, and Guiding Principles. They own the primary responsibility for the credit and monitoring of Commercial portfolio risks.
Duties and Responsibilities:<ul><li>
Responsible for underwriting quality for Vendor Finance customers</li><li>
Assists in optimizing vendor customer relationships.</li><li>
Manages delinquencies, collateral exceptions, portfolio reviews, specialized reporting, annual reviews, criticized loans, etc.</li><li>
Performs other duties as assigned.</li></ul>
Basic Qualifications:<ul><li>
Bachelor's Degree</li><li>
3+ years of experience in commercial portfolio or relationship management</li></ul>
Preferred Qualifications:
<ul><li>Demonstrated success structuring and underwriting commercial credit</li><li>
Proficiency using Microsoft Word and Excel</li><li>
Strong written and verbal communication</li><li>
Strong customer service orientation</li><li>
Established professional network</li><li>
High level of professionalism</li></ul>
#LI-Hybrid
#LI-DK1
#CML 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Compensation Range:
$57,000 - $124,000 Annual Salary
The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Commercial Portfolio Manager - Vendor Finance

Join Huntington Bank and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.