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Hurliman Heating & Air Conditioning

Now Hiring: Dispatcher / Customer Service Representative Full-Time | Spokane, WA | $42,000&ndash;$50,000 + BenefitsMake an Impact Where It Matters Most &mdash; Behind the Scenes. At Hurliman Heating &amp; Air Conditioning, our dispatchers don&rsquo;t just answer phones and move scheduled around - they&rsquo;re the central nervous system of the entire field operation. When customers need help, and technicians need answers, you're the one who keeps everything on track.If you're detail-oriented, people-smart, good with multi tasking, and thrive in a fast-paced environment, we want you on our team.Why Hurliman?We&rsquo;ve been serving Spokane since 1957. We&rsquo;re growing fast - with a commitment to both old-school integrity and modern systems. When you join Hurliman, you&rsquo;re not a cog in the machine - you&rsquo;re a key player in a company that&rsquo;s building something special and a member of a team that wants to win.Perks &amp; Benefits:<ul><li>$42K&ndash;$50K</li><li>Health insurance package</li><li>401(k) with employer match</li><li>Paid vacation and holidays</li><li>Clear career path with advancement opportunities as we grow</li><li>Supportive, high-performance culture</li></ul>What You&rsquo;ll Be Doing <ul><li>Monitor and manage the daily dispatch board</li><li>Coordinate with techs in real-time to adjust schedules and routes</li><li>Follow up with technicians after jobs to collect notes, confirm task completion, and ensure all charges and notes are accurate</li><li>Communicate proactively with customers about timelines, updates, and job status</li><li>Be the friendly voice customers hear when they call us</li><li>Use software tools and scripts to gather info and book service calls efficiently</li><li>Think on your feet and solve problems in the moment</li></ul>What Makes You a Great Fit<ul><li>2&ndash;5 years of experience in dispatching, project coordination, or customer service roles</li><li>Clear communicator - whether talking to a frustrated customer or a busy tech, you know how to speak calmly and clearly</li><li>Highly organized and attentive to detail - you don&rsquo;t let things slip through the cracks</li><li>Positive attitude and solution-oriented mindset&mdash;you keep things moving forward</li><li>Able to juggle multiple priorities without losing focus</li></ul>Job Type: Full-timePay: $42,000.00 - $52,000.00 per hourBenefits:<ul><li>401(k) matching</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Dispatcher - Customer Service

Join Hurliman Heating & Air Conditioning and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hurliman Heating & Air Conditioning

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Dispatcher - Customer Service