Qureos Mentor

Husky Injection Molding

<div><div><div><div>At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with &ndash; and be challenged by &ndash; a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution &ndash; then we want you to join the Husky TechnologiesTM team! 
Pay Range: $65,000 - $90,000 
The HRC Technical Support Specialist (Call Center) serves as the primary point of contact for customers experiencing equipment issues, providing remote troubleshooting and support via phone and email. The specialist diagnoses problems, resolves issues when possible, and identifies cases that require escalation to Level Two Service for deeper dive investigation. This role coordinates field service technician visits when necessary and manages service orders, parts logistics, quotations, and Baan records to support efficient service delivery. Working cross-functionally with internal teams, the specialist helps ensure timely issue resolution, supports field technicians, and identifies opportunities for additional services that enhance customer satisfaction and service performance.
Key Responsibilities / Areas Of Accountability:<ul>
<li>Act as the first point of contact for inbound customer calls and emails regarding equipment issues and service needs</li>
<li>Troubleshoot and resolve customer problems remotely via phone and email, escalating when necessary</li>
<li>Coordinate and schedule field service technician visits when issues cannot be resolved remotely</li>
<li>Enter and process service-related sales orders accurately within internal systems</li>
<li>Identify and communicate opportunities for additional services, upgrades, or replacement parts to support increased service revenue</li>
<li>Follow up with customers post-service to ensure resolution and satisfaction, and to uncover potential future service needs</li>
<li>Collaborate cross-functionally with engineering, product support, quality, and sales teams to resolve issues and coordinate service solutions</li>
<li>Order required parts and manage logistics to support timely service delivery</li>
<li>Ensure field service technicians receive the necessary parts, support, and documentation</li>
<li>Maintain accurate customer service records and data within Baan and internal systems</li>
<li>Contribute to continuous improvement initiatives and help monitor and achieve service department metrics</li></ul>
Qualifications:<ul>
<li>Post-secondary education preferred but not required</li>
<li>Minimum 3 years of customer service experience, ideally in a technical or industrial environment</li>
<li>Minimum 3 years of experience in a service, call center, or technical support role</li>
<li>Strong ability to identify service opportunities that align with customer needs and promote additional revenue</li>
<li>Excellent time management and organizational skills with the ability to prioritize and multitask</li>
<li>Strong verbal and written communication skills with a customer-first mindset</li>
<li>Proven ability to collaborate across departments and work effectively in a team setting</li>
<li>Basic understanding of injection molding and hot runner systems (preferred)</li>
<li>Proficiency in Microsoft Office Suite</li></ul> 
Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks.
No agency or telephone inquiries please.
If you need special assistance or an accommodation in applying, please contact our Human Resources Department at talent@husky.ca.
Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c).</div></div></div></div>

HRC Technical Support Specialist

<div><div><div><div>At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with &ndash; and be challenged by &ndash; a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution &ndash; then we want you to join the Husky TechnologiesTM team! 
Job Description
After an initial training period in our European Headquarters in Luxembourg, you will be based remotely in Riyadh, Saudi Arabia as part of our regional sales team reporting to our Regional Sales Manager. You will be responsible for developing sales for Saudi Arabia and frequent travel is required to visit existing customers, find new prospects, market our products and understand market dynamics.
During your initial training period you will have responsibility for inside sales support, coordination and project engineering, developing into all sales activities, including the strengthening of customer relationships, responding to request for information, arranging new customer visits and participating in customer projects as well as prospecting designated territories.
Responsibilities<ul>
<li>Comprehensive customer responsibility within Saudi Arabia beverage packaging market 
</li><li>Surveying business potential in Saudi Arabia 
</li><li>Acquiring new business 
</li><li>Care of existing customer relations 
</li><li>Fulfillment of turnover goals in business 
</li><li>Compilation of quotations, order reports, etc. 
</li><li>Regular reporting to the Regional Sales Manager regarding customer and project status 
</li><li>Updating of customer history and further tools that collect customer data 
</li><li>Keep regular contact with the service department to ensure customer satisfaction 
</li><li>Regular widening of Husky product knowledge 
</li><li>Representation of Husky at events and trade shows 
</li><li>Frequent travel within Saudi Arabia (60% Travel) 
</li>Occasional travel to Luxembourg, Dubai, etc. 
<li>
</li></ul>Qualifications<ul>
<li>Engineering qualification or similar experience 
</li><li>At least a two years&rsquo; working experience, preferably in technical sales with high-end technology / capital equipment and with a strong command of the value selling process 
</li><li>Familiar travelling to and within Middle East countries 
</li><li>Strong verbal and written communication skills 
</li><li>Strong interpersonal skills 
</li><li>Good time management / organizational skills 
</li><li>Good knowledge in the usage of all MS office applications 
</li><li>Fluent in English and Arabic 
</li>Additional language skills considered an asset 
<li>
</li></ul>Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. No agency or telephone inquiries please.</div></div></div></div>

Area Sales Manager Saudi Arabia (m/f/d)

Join Husky Injection Molding and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Husky Injection Molding

About Company

HRC Technical Support Specialist

Area Sales Manager Saudi Arabia (m/f/d)