Qureos Mentor

Hyatt Centric Beale Street Memphis

<div>Description:

DEPARTMENT: Engineering
REPORTS TO: Property Chief Engineer
STATUS: Non-exempt
JOB SUMMARY
The Engineer is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. Responsible for all day-to-day operations of the maintenance department and overseeing the successful completion of maintenance and daily assigned tasks. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc.
QUALIFICATION STANDARDS
Education &amp; Experience:<ul><li>
Experience in a hotel or a related field preferred.</li><li>
High School diploma or equivalent required.</li><li>
Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.).</li></ul>
Physical requirements:<ul><li>
Long hours sometimes required.</li><li>
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.</li><li>
Ability to stand during entire shift.</li></ul>
Mental requirements:<ul><li>
Must be able to convey information and ideas clearly.</li><li>
Must be able to evaluate and select among alternative courses of action quickly and accurately.</li><li>
Must work well in stressful, high-pressure situations.</li><li>
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li><li>
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.</li><li>
Must be effective at listening to, understanding and clarifying the issues raised by co-workers and guests.</li><li>
Must be able to work with and understand financial information and data, and basic arithmetic functions.</li><li>
Must be able to work unsupervised.</li></ul>
Requirements:

DUTIES &amp; FUNCTIONS
Essential:<ul><li>
Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.</li><li>
Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.</li><li>
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).</li><li>
Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations</li><li>
Provide direction in the Engineering department as requested by General Manager and/or Property Chief Eng.</li><li>
Follow all hotel and departmental procedures and policies.</li><li>
Report emergencies and unusual situations immediately.</li><li>
Handle guest room maintenance requests in a timely fashion.</li><li>
Demonstrate an attitude of cooperation and helpfulness at all times.</li><li>
Assist with the operation, maintenance and repair of equipment.</li><li>
Employees must, at all times, be friendly, courteous, and helpful to guests, employees and managers.</li><li>
Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.</li><li>
Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool and hot tub.</li><li>
Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.</li><li>
Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.</li><li>
Point out and assist with eliminating safety concerns.</li><li>
Assist in maintenance of health code requirements for pool and fitness center.</li></ul>
Marginal:<ul><li>
Do periodic property tours of exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.</li><li>
Complete all appropriate Engineering forms.</li><li>
Assist with the set-up of special meeting needs.</li><li>
Complete assigned maintenance request forms daily.</li><li>
Use proper two-way radio etiquette at all times when communicating with other employees.</li><li>
Perform any other duties as requested by management.</li></ul>
I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.</div>

Engineer

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Hyatt Centric Beale Street Memphis

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Engineer