Qureos Mentor

Hyve Sports Pvt Ltd

We are looking for enthusiastic and customer-focused individuals to join our support team. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with queries, resolving concerns, and ensuring a seamless customer experience.Key Responsibilities:<ul><li>Handle customer inquiries via calls, emails, chat, and social media platforms.</li><li>Resolve complaints, returns, order tracking, and product-related issues promptly and professionally.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Collaborate with internal teams (logistics, sales, warehouse) to resolve customer issues.</li><li>Document and update customer records based on interactions.</li><li>Suggest improvements to processes for better customer experience.</li></ul>Required Skills:<ul><li>Proficiency in English and Hindi (verbal &amp; written) is mandatory.</li><li>Excellent communication and interpersonal skills.</li><li>Problem-solving attitude with a customer-first approach.</li><li>Basic computer knowledge and ability to use CRM tools and communication platforms.</li></ul>Eligibility:<ul><li>Candidates with 1&ndash;2 years of experience in customer support or a similar role will be preferred.</li></ul>Job Type: Full-timePay: &#8377;12,000.00 - &#8377;18,000.00 per monthWork Location: In person

Customer Support Executive (CSE), Exp: 1- 2 years, Location: Trivandrum

Join Hyve Sports Pvt Ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Hyve Sports Pvt Ltd

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Customer Support Executive (CSE), Exp: 1- 2 years, Location: Trivandrum

Customer Support Executive (CSE), Exp: 1- 2 years, Location: Trivandrum