Qureos Mentor

I8IS INC.

<div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Senior Data Reporting Analyst &ndash; NICE CXone</b></h1><p></p><b><br>
</b><div><b>Location:</b><b> </b><b>Greensboro, NC (Onsite)</b><br>
<b>Salary:$109,400- $160,700</b><b><br>
</b></div><p></p><h2 class="jobSectionHeader"><b>About the Organization</b></h2><p><b><br>
Our organization is a leading integrated healthcare provider committed to delivering exceptional care through innovative technology and data-driven solutions. Supporting millions of members and healthcare professionals, the organization is investing in modern cloud contact center technologies to improve customer experiences, operational efficiency, and enterprise decision-making. This role is part of a strategic initiative focused on enhancing reporting, analytics, and performance visibility across enterprise contact center platforms.</b></p><h2 class="jobSectionHeader"><b><br>
Position Summary</b></h2><p><b><br>
The Senior Data Reporting Analyst is responsible for supporting, maintaining, and enhancing reporting, analytics, and data capabilities across enterprise contact center platforms, with a strong focus on NICE CXone and related technologies. This role serves as a key technical resource for reporting solutions, data quality initiatives, and operational analytics, ensuring business stakeholders receive accurate, timely, and actionable insights.</b></p><p><b><br>
The ideal candidate will collaborate closely with operations, engineering, and business teams to translate reporting requirements into scalable solutions while driving incident resolution, performing root cause analysis, and continuously improving reporting frameworks and data pipelines.</b></p><h2 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h2><b><br>
</b><ul><li><p><b>Develop, maintain, and optimize reporting and analytics solutions for NICE CXone and enterprise contact center platforms.</b></p></li><b><br>
</b><li><p><b>Design and deliver operational dashboards, performance metrics, and executive reports.</b></p></li><b><br>
</b><li><p><b>Ensure data accuracy, integrity, and consistency across reporting environments.</b></p></li><b><br>
</b><li><p><b>Analyze reporting issues, identify root causes, and implement long-term corrective actions.</b></p></li><b><br>
</b><li><p><b>Partner with business stakeholders to gather requirements and translate them into scalable reporting solutions.</b></p></li><b><br>
</b><li><p><b>Support ACD reporting, telephony metrics, call flow analytics, and contact center performance reporting.</b></p></li><b><br>
</b><li><p><b>Lead troubleshooting efforts for reporting, data, and system-related issues while serving as an escalation point for complex incidents.</b></p></li><b><br>
</b><li><p><b>Provide first-, second-, and third-level technical support for reporting and analytics solutions.</b></p></li><b><br>
</b><li><p><b>Maintain technical documentation, reporting standards, and knowledge repositories.</b></p></li><b><br>
</b><li><p><b>Monitor reporting performance, system availability, and capacity while recommending continuous improvements.</b></p></li><b><br>
</b><li><p><b>Collaborate with vendors and cross-functional teams on reporting enhancements and enterprise initiatives.</b></p></li><b><br>
</b><li><p><b>Mentor junior analysts and provide technical guidance on reporting best practices.</b></p></li><b><br>
</b><li><p><b>Support enterprise projects by developing reporting strategies aligned with business objectives.</b></p></li><b><br>
</b></ul><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2><b><br>
</b><ul><li><p><b>Bachelor's degree in Computer Science, Engineering, Business, Healthcare, Information Systems, or a related field (or equivalent professional experience).</b></p></li><b><br>
</b><li><p><b>Minimum of 8 years of experience in IT support, reporting, analytics, or operations environments.</b></p></li><b><br>
</b><li><p><b>Minimum of 4 years supporting enterprise network, telephony, or contact center platforms.</b></p></li><b><br>
</b><li><p><b>Minimum of 2 years in a technical leadership or team lead role.</b></p></li><b><br>
</b><li><p><b>Strong experience with NICE CXone reporting, analytics, or contact center reporting platforms.</b></p></li><b><br>
</b><li><p><b>Experience developing dashboards, operational reports, and performance metrics.</b></p></li><b><br>
</b><li><p><b>Strong analytical and problem-solving skills with experience performing root cause analysis.</b></p></li><b><br>
</b><li><p><b>Experience supporting enterprise reporting solutions in high-availability production environments.</b></p></li><b><br>
</b><li><p><b>Excellent communication and stakeholder management skills.</b></p></li><b><br>
</b></ul><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2><b><br>
</b><ul><li><p><b>Experience with contact center reporting, ACD reporting, IVR analytics, and workforce performance metrics.</b></p></li><b><br>
</b><li><p><b>Knowledge of SQL, Power BI, Tableau, or other business intelligence tools.</b></p></li><b><br>
</b><li><p><b>Familiarity with telephony platforms, VoIP technologies, and contact center integrations.</b></p></li><b><br>
</b><li><p><b>Experience working in Agile, DevOps, or ITIL environments.</b></p></li><b><br>
</b><li><p><b>Previous healthcare or large enterprise experience is preferred.</b></p></li><b><br>
</b></ul><h2 class="jobSectionHeader"><b>Employment Details</b></h2><b><br>
</b><ul><li><p><b>Job Type:</b><b> </b><b>Full-Time</b></p></li><b><br>
</b><li><p><b>Employment Status:</b><b> </b><b>Regular</b></p></li><b><br>
</b><li><p><b>Work Arrangement:</b><b> </b><b>Onsite &ndash; Greensboro, NC</b></p></li><b><br>
</b><li><p><b>Travel:</b><b> </b><b>None</b></p></li></ul></div></div></div></div></div></div></div></div></div><div></div>

Senior Data Reporting Analyst

<div><div><div><b>Title: Scala Developer</b><br>
<b>Location: Plano, TX/ New York City, NYC / Jersey City, NJ/Onsite</b><br>
<b>Duration: Full Time</b><br>
<b>Client: Banking</b><br>
<b>Experience required: 10&ndash; 15 years of experience</b><br>
<b>Interview Mode: Video</b><br>
</div><div></div><br>
<div><b>Job Description</b><br>
</div><div>Must Have Technical/Functional Skills<br>
</div><ul><li>Strong hands-on experience in Scala development with expertise in building high-performance, scalable, and low-latency trading applications.</li></ul>
<ul><li>Extensive experience in Capital Markets and Trading Systems, with a strong understanding of Front Office trading workflows.</li></ul>
<ul><li>Strong proficiency in Scala frameworks and libraries such as Akka, Play Framework, Cats, ZIO, or similar.</li></ul>
<ul><li>Experience developing and supporting electronic trading platforms, Order Management Systems (OMS), and Execution Management Systems (EMS).</li></ul>
<ul><li>Strong understanding of functional programming principles, concurrency, and distributed systems architecture.</li></ul>
<ul><li>Experience working with real-time market data feeds, trade execution systems, and event-driven architectures.</li></ul>
<ul><li>Hands-on experience with messaging technologies such as Kafka, RabbitMQ, JMS, or equivalent.</li></ul>
<ul><li>Strong expertise in SQL and working with relational databases such as Oracle, PostgreSQL, or SQL Server.</li></ul>
<ul><li>Experience in developing and consuming RESTful APIs and microservices-based applications.</li></ul>
<ul><li>Familiarity with FIX Protocol and electronic trade execution workflows.</li></ul>
<ul><li>Strong understanding of trade lifecycle processes including order capture, execution, allocation, settlement, and reporting.</li></ul>
<ul><li>Experience working in Linux/Unix environments and utilizing source control tools such as Git.</li></ul>
<ul><li>Knowledge of CI/CD pipelines, DevOps practices, Docker, and containerized deployments.</li></ul>
<ul><li>Proven experience working in an Agile development environment.</li></ul>
<ul><li>Strong analytical, problem-solving, debugging, and performance tuning skills.</li></ul>
<ul><li>Excellent verbal and written communication skills.</li></ul><br>
<div></div><br>
<div>Roles Responsibilities<br>
</div><ul><li>Design, develop, and maintain Scala-based trading applications supporting front-office trading and capital markets operations.</li></ul>
<ul><li>Build and enhance high-performance, low-latency systems for market data processing, trade capture, and trade execution.</li></ul>
<ul><li>Develop scalable microservices and distributed applications to support trading and investment banking platforms.</li></ul>
<ul><li>Collaborate closely with traders, business analysts, quantitative analysts, and operations teams to gather requirements and deliver solutions.</li></ul>
<ul><li>Integrate trading applications with market data providers, exchanges, broker platforms, and internal systems.</li></ul>
<ul><li>Develop and maintain real-time data processing solutions leveraging messaging platforms such as Kafka and event-driven architectures.</li></ul>
<ul><li>Analyze and resolve production issues, perform root cause analysis, and implement preventive solutions.</li></ul>
<ul><li>Optimize application performance, scalability, and reliability to meet demanding trading system requirements.</li></ul>
<ul><li>Participate in the design and implementation of OMS, EMS, and trade processing enhancements.</li></ul>
<ul><li>Ensure compliance with development standards, security policies, and regulatory requirements.</li></ul>
<ul><li>Participate in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.</li></ul>
<ul><li>Create and maintain technical documentation, architecture diagrams, and operational procedures.</li></ul>
<ul><li>Collaborate with cross-functional technology teams to deliver robust and reliable trading solutions.</li></ul>
<ul><li>Support application release activities and production deployments while ensuring minimal impact to trading operations.</li></ul>
<ul><li>Continuously evaluate and implement best practices in Scala development, functional programming, and distributed computing.</li></ul></div></div><div></div>

Scala Developer

<div><div><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<ul><li>Lead and promote a strong safety culture by ensuring compliance with company and industry safety standards.</li>
<li>Manage project startup and preconstruction activities, including quantity takeoffs, trade coordination, scope development, bid package preparation, scheduling, and subcontractor solicitation.</li>
<li>Lead subcontractor buyout activities, including bid evaluation, scope verification, pricing analysis, and subcontract execution.</li>
<li>Manage submittal schedules, review shop drawings and material samples, and coordinate approvals with architects and engineers.</li>
<li>Coordinate procurement of structural steel materials and equipment with purchasing and logistics teams.</li>
<li>Evaluate subcontractor qualifications, bonding requirements, and project risks throughout the construction lifecycle.</li>
<li>Coordinate project activities among owners, architects, engineers, subcontractors, vendors, and field personnel.</li>
<li>Manage Requests for Information (RFIs), change orders, pricing reviews, and owner approvals.</li>
<li>Lead Owner-Architect-Contractor (OAC) meetings, project progress meetings, and internal project reviews.</li>
<li>Develop, update, and maintain detailed project schedules in collaboration with the Project Superintendent.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<h3 class="jobSectionHeader"><b>Required</b></h3>
<ul><li>Bachelor's degree in Construction Management, Civil Engineering, Engineering, or a related field; equivalent relevant experience may be considered.</li>
</ul><h3 class="jobSectionHeader"><b>What We Offer</b></h3>
<ul><li>Competitive salary ranging from $98,718 to $123,398 yearly.</li>
<li>Inclusive workplace culture with opportunities for professional development.</li>
<li>On-site work arrangement.</li>
<li>Growth opportunities and a supportive team-oriented environment.</li></ul></div></div>

Steel Project Manager I

<div><div><p>Join a pioneering organization at the forefront of semiconductor and optical connectivity technologies. As a Senior Principal Engineer, you will play a crucial role in driving innovation and product excellence in cutting-edge firmware solutions designed for high-speed data transmission.</p>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<ul><li>Manage firmware for coherent optical modules, including bring-up, calibration, validation, and production release.</li>
<li>Architect and implement features including hitless firmware upgrades, bootloader design, and hardware adaptation layers.</li>
<li>Work closely with DSP, hardware, ATE, and test engineering teams to ensure seamless integration.</li>
<li>Act as a technical expert to respond to customer inquiries and debug complex field issues across hardware/firmware boundaries.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<h3 class="jobSectionHeader"><b>Required</b></h3>
<ul><li>15+ years in embedded software/firmware architecture, design, and implementation.</li>
<li>Deep, hands-on experience in coherent optical module firmware and SoC-based embedded platforms.</li>
<li>Expert-level proficiency in C/C++ firmware development and Python-based scripting.</li>
<li>Strong background in bootloader design and debugging.</li>
<li>Proficiency with Jira, GitLab, and CI/CD-based release flows.</li>
</ul><h3 class="jobSectionHeader"><b>What We Offer</b></h3>
<ul><li>Competitive annual salary between $200,000 and $260,000.</li>
<li>Full-time, on-site work arrangement in Santa Clara, California.</li>
<li>Opportunities for professional growth within a dynamic team environment.</li></ul></div></div>

Senior Principal Engineer (Software/Firmware)

<div><h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><ul><li>
Develop project execution plans, schedules, budgets, and resource requirements.</li><li>
Prepare and manage project estimates, labor forecasts, material procurement, and equipment planning.</li><li>
Administer contracts and coordinate with subcontractors, suppliers, and vendors.</li><li>
Supervise field operations to ensure compliance with project specifications, quality standards, and safety regulations.</li><li>
Monitor project progress, identify risks or delays, and implement corrective actions.</li><li>
Coordinate project milestones and ensure timely completion of deliverables.</li><li>
Lead and mentor project teams, including superintendents, foremen, and subcontractors.</li><li>
Maintain effective communication with owners, general contractors, consultants, and internal stakeholders.</li><li>
Ensure compliance with applicable building codes, industry standards, and company safety policies.</li><li>
Prepare regular project status reports, budget updates, and executive summaries for senior management.</li><li>
Promote continuous improvement in project execution and operational efficiency.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><h3 class="jobSectionHeader"><b>
Required</b></h3><ul><li>
Bachelor's degree in Construction Management, Engineering, Project Management, or a related field preferred.</li><li>
Strong knowledge of project scheduling, budgeting, contract administration, and change order management.</li><li>
Proven leadership and team management abilities.</li><li>
Excellent problem-solving, negotiation, and communication skills.</li><li>
Proficiency in Microsoft Excel and Procore.</li><li>
Ability to manage multiple projects and priorities in a fast-paced construction environment.</li><li>
Strong understanding of OSHA regulations, construction safety practices, and quality control processes.</li></ul><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><ul><li><b>
Competitive Salary:</b> $125,000 &ndash; $175,000 per year.</li><li>
Health Insurance.</li><li>
401(k) with matching.</li><li>
Paid Time Off (PTO).</li><li>
On-site work arrangement.</li><li>
Opportunities for professional growth and development in a collaborative environment.</li></ul></div>

Plumbing Project Manager

<div><p>Join a leading global manufacturer of aluminum products, where your expertise will directly contribute to the industry's sustainability and operational excellence. As a Maintenance Unit Supervisor, you'll play a crucial role in overseeing maintenance operations in a high-volume manufacturing environment.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Supervise mechanical and electrical craft employees, prioritizing and coordinating daily maintenance work within a unionized setting.</li><li>
Lead safety discussions and conduct job-specific safety reviews to maintain a compliant work environment.</li><li>
Provide hands-on technical troubleshooting for mechanical and electrical systems, driving root cause analysis for equipment failures.</li><li>
Execute planned and unplanned maintenance activities, supporting enhancements in equipment reliability and production efficiency.</li><li>
Foster employee development through coaching, training, and providing performance feedback.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><h3 class="jobSectionHeader"><b>
Required</b></h3><ul><li>
High School Diploma or GED.</li><li>
Minimum 3 years of hands-on maintenance experience in a manufacturing environment.</li><li>
Minimum 2 years of supervisory experience with direct reports.</li><li>
Strong troubleshooting skills in mechanical and/or electrical systems.</li><li>
Experience in a production or industrial maintenance environment.</li></ul><h3 class="jobSectionHeader"><b>
Preferred</b></h3><ul><li>
Prior supervisory experience in a unionized manufacturing environment.</li><li>
Familiarity with labor agreements and workforce management practices.</li><li>
Understanding of Lean Manufacturing principles.</li><li>
Experience in heavy industrial or continuous production environments.</li></ul><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><ul><li>
Competitive base salary of $70,000 &ndash; $85,000 annually.</li><li>
Onsite full-time work arrangement.</li><li>
Opportunities for career growth in a collaborative work environment that values safety and technical excellence.</li></ul></div>

Maintenance Unit Supervisor

<div><p>Join a dynamic organization that champions operational excellence, sustainability, and innovation in the Food and Beverage Manufacturing industry. As a Maintenance Supervisor, you'll lead a team in enhancing equipment reliability, minimizing downtime, and fostering a culture of continuous improvement.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Lead daily maintenance meetings and supervise maintenance technicians in a unionized environment.</li><li>
Drive initiatives to improve Mean Time to Repair (MTTR) and oversee preventive and predictive maintenance efforts.</li><li>
Ensure adherence to Good Manufacturing Practices (GMP) and safety regulations while supporting production readiness.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><h3 class="jobSectionHeader"><b>
Required</b></h3><ul><li>
Minimum 3 years of direct supervisory experience in maintenance or production teams within a manufacturing environment.</li><li>
Proven experience working in a unionized facility.</li><li>
Strong understanding of preventive maintenance, troubleshooting, and equipment reliability.</li><li>
Excellent leadership, communication, and problem-solving abilities.</li></ul><h3 class="jobSectionHeader"><b>
Preferred</b></h3><ul><li>
Bachelor&rsquo;s Degree in Engineering, Industrial Technology, or related field (or 5+ years of relevant leadership experience).</li><li>
Experience with SAP or similar CMMS systems.</li><li>
Familiarity with lean manufacturing and continuous improvement methodologies.</li></ul><h3 class="jobSectionHeader"><b>
What We Offer</b></h3><ul><li><b>
Salary range:</b> $85,000 to $103,400 per year.</li><li>
Full-time position with 100% onsite work in Portland, OR.</li><li>
Opportunities for professional development and career advancement in a supportive work environment.</li></ul></div>

Maintenance Supervisor

Join I8IS INC. and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.