Qureos Mentor

iTecknologi

POSITION: Collection Officer COMPANY: iTecknologi Group of CompaniesRESPONSIBILITIES:<ul><li>Contact clients/customers via phone calls to follow up on outstanding payments and ensure timely collections.</li><li>Manage and update customer account information in the system.</li><li>Perform invoice verification and analysis to resolve discrepancies and track overdue accounts.</li><li>Record accurate and complete data entries of communication, payment commitments, and collection outcomes.</li><li>Respond to customer queries and concerns in a professional and courteous manner.</li><li>Generate collection reports and maintain daily logs.</li><li>Assist in streamlining the collection process for improved efficiency and effectiveness.</li><li>Ensure compliance with company policies and data confidentiality guidelines.</li></ul>SKILLS:<ul><li>Strong verbal communication and interpersonal skills.</li><li>Good command of spoken Urdu and English.</li><li>Basic understanding of accounting principles and invoice management.</li><li>Proficiency in MS Excel and other data entry tools.</li><li>Ability to handle client objections and negotiate payment terms.</li><li>Detail-oriented with strong organizational and documentation skills.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li><li>Prior experience in customer support or collection will be an added advantage.</li></ul>QUALIFICATION:<ul><li>Bachelor&rsquo;s degree in Business Administration, or a related field.</li><li>6 months to 1 year of relevant experience in collections or customer service preferred.</li></ul>WHAT WE OFFER:<ul><li>A competitive salary and benefits package.</li><li>Opportunities for career growth and learning.</li><li>Supportive and team-oriented work culture.</li><li>Annual appraisals and performance-based bonuses.</li></ul>iTecknologi is an equal-opportunity employer and values inclusivity and diversity in the workplace.Location: Boat Basin, Clifton KarachiTo Apply: Please send your CV along with a cover letter to hr@itecknologi.com, mentioning the position title in the subject linePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Collection Officer

POSITION: Front Desk Officer (Female)COMPANY: iTecknologi Group of CompaniesResponsibilities:<ul><li>Greet and welcome visitors in a professional and courteous manner.</li><li>Answer incoming phone calls, redirect them as necessary, and take accurate messages.</li><li>Maintain the reception area to ensure it is tidy and presentable at all times.</li><li>Manage incoming and outgoing correspondence, including emails, mail, and packages.</li><li>Provide basic and accurate information in person, via phone, or email.</li><li>Coordinate with internal departments to support office operations and visitor requirements.</li><li>Schedule appointments and manage meeting room bookings efficiently.</li><li>Assist in administrative tasks such as filing, data entry, and maintaining office supplies inventory.</li><li>Handle basic inquiries and direct clients/customers to the appropriate departments.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in any discipline; a diploma in office administration is a plus.</li><li>Prior experience as a front desk officer, receptionist, or similar role is preferred.</li><li>Strong verbal and written communication skills.</li><li>Proficient in MS Office (Word, Excel, Outlook).</li><li>Excellent organizational skills and attention to detail.</li><li>Pleasant personality with a customer-centric approach.</li><li>Ability to handle multiple tasks efficiently and maintain professionalism under pressure.</li></ul>WHAT WE OFFER:<ul><li>A competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li><li>A dynamic and supportive work environment.</li><li>Annual appraisals and bonuses.</li></ul>iTecknologi is an equal-opportunity employer and welcomes applications from people of all backgrounds. We value diversity and inclusivity and aim to create a workplace where everyone can thrive.Location: Boat Basin, Clifton KarachiTo apply, please send your CV along with a cover letter detailing your relevant experience, to hr@itecknologi.comPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Front Desk Officer

Join iTecknologi and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

iTecknologi

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Collection Officer

Front Desk Officer