Abrar Admin

IB Gourmet Food Group

Responsibilities: - Welcome and greet guests as they arrive at the restaurant - Escort guests to their designated tables and provide them with menus - Assist in seating guests during busy periods and manage the waitlist - Take reservations over the phone or through online platforms - Answer phone calls and provide information about the restaurant's offerings - Provide excellent customer service by addressing guest inquiries and concerns - Collaborate with the kitchen and waitstaff to ensure smooth dining experience for guests - Maintain cleanliness and organization of the host/host station-Lead and train other hosts, ensuring maximum role efficiency- Run food for servers, clear empty plates and glasses from tables-Familiarize yourself with expo POS system. Learn to keep track of multiple tickets at a time-Maintain a cool head under pressure, in a fast-paced and high pressure environment.Skills: - Previous experience in a similar role in the food service industry is preferred - Strong customer service skills with a focus on guest satisfaction - Excellent communication skills to interact with guests and team members effectively - Knowledge of restaurant operations and ability to assist guests with menu selections - Familiarity with POS systems, such as Toast, for order entry and payment processing - Ability to handle high-pressure situations during busy periods while maintaining a positive attitude - Strong organizational skills to manage reservations, waitlists, and seating arrangements - Attention to detail to ensure accuracy in guest information and table assignmentsNote: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.Job Type: Full-timePay: $15.00 - $18.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Ability to Commute:<ul><li>Cincinnati, OH 45202 (Required)</li></ul>Ability to Relocate:<ul><li>Cincinnati, OH 45202: Relocate before starting work (Required)</li></ul>Work Location: In person

Host/Expo

Join IB Gourmet Food Group and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IB Gourmet Food Group

About Company

Host/Expo