Urwah Admin

IBIS

We're looking for an enthusiastic and customer-focused individual to ensure our guests have a safe and enjoyable experience. To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction 
 To make the seniors aware of all guest comments and guest complaints 
 To be thoroughly familiar with the service standards and procedures 
 To follow specified procedures to properly set up beach beds and cabanas stations. 
 To ensure cleanliness and maintenance of the beach areas 
 To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed 
 To fold pack the umbrellas in the evenings 
 To follow all policies and procedures of the hotel 
 To immediately report all suspicious occurrences and hazardous conditions 
 To maintain safety of work areas at all times 
 To attend all mandatory meetings as directed 
 To perform other tasks as required /directed

Waiter / Waitress

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 
 Primary Responsibilities
 
 
 
 
 Sales Management
 
 
 
 <ul>
 <li>
 Achieve daily targeted number of sales calls with effectiveness
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 Develop business leads for the Hotel on a weekly basis
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 Prepare monthly list of accounts to penetrate for the following month
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 Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
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 Prepare monthly action plan for main market segment
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 Perform monthly review account profile on room nights production and average rate
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 Monitor competitors&rsquo; rate strategy, account penetration and marketing activities to maintain a competitive edge
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 Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts
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 Update management on VIP arrivals, meet and greet accordingly
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 Up-sell, cross-sell and promote Hotel facilities &amp; services at every available opportunity in order to maximize sales revenue
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 Conduct negotiations to achieve the best profit and rates for the Hotel
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 Attend hotel clients and local community business events to network and maintain high visibility
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 Update Director of Sales on market trends and business leads
 
 
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 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Relevant diploma / degree in Hotel Management.
 </li>
 <li>
 Minimum 1-2 years&rsquo; experience in similar capacity or at least 3- 5 years of relevant industry experience.
 </li>
 <li>
 Relevant sales experience is an asset.
 </li>
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 Ability to focus attention on guest needs, remaining calm and courteous at all times.
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 Highly responsible &amp; reliable.
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 Excellent communication skills, both written and verbal required
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 <li>
 Strong interpersonal and problem solving abilities
 </li>
 </ul>
</div>

Sales Manager

<div>
 
 Company Description
 
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
 
 
 
 Job Description
 
 
 
 
 Primary Responsibilities
 
 
 
 
 Operation
 
 
 
 <ul>
 <li>
 Conduct daily briefings and ensure that all pertinent information is well received by team members
 </li>
 <li>
 Supervise and manage daily activities of the department
 </li>
 <li>
 Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties
 </li>
 <li>
 Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations
 </li>
 <li>
 Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors
 </li>
 <li>
 Supervise the maintenance and of repair the interior and exterior of buildings, hotel rooms and contents
 </li>
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 Ensure the execution and achievement of the hotel's preventive maintenance program
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 Establish and maintain procedures with regards to the security and replenishment of the hotel&rsquo;s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc.
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 May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third party security firm contracted for such purposes
 </li>
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 Monitor budget and control expenses within all areas of the department
 </li>
 <li>
 Participate in the preparation of the annual departmental operating budget and financial
 
 
 </li>
 </ul>
 
 Team Management
 
 
 
 <ul>
 <li>
 Plan for future staffing needs
 </li>
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 Interview, select and recruit team members
 </li>
 <li>
 Identify and develop team members with potential. Mentor and train appropriate employees for upward growth
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 Conduct performance review with the team
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 Constantly monitor team members&rsquo; appearance, attitude and degree of professionalism
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 Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
 </li>
 <li>
 Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
 </li>
 <li>
 Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
 
 
 </li>
 </ul>
 
 Other Responsibilities
 
 
 
 <ul>
 <li>
 Be fully conversant with hotel fire &amp; life safety/emergency procedures
 </li>
 <li>
 Comply with hotel and department policies and procedures at all times
 </li>
 <li>
 Attend all briefings, meetings and trainings as assigned by management
 </li>
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 Report for duty on time wearing clean and complete uniform at all times
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 <li>
 Maintain a high standard of personal appearance and hygiene at all times
 </li>
 <li>
 Perform other reasonable duties assigned by the Management of the Hotel
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Knowledge and Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering or equivalent
 </li>
 <li>
 Minimum 1 years of relevant experience in a similar capacity
 </li>
 <li>
 Excellent reading, writing and oral proficiency in English language
 </li>
 <li>
 Ability to speak other languages and basic understanding of local languages will be an advantage
 </li>
 <li>
 Good working knowledge of MS Excel, Word, &amp; PowerPoint
 </li>
 </ul>
</div>

Engineering Manager

Greeting and welcoming guests as they arrive at the restaurant.
Escorting guests to their tables and providing them with menus.
Taking reservations and managing the seating plan to ensure efficient operation.
Providing recommendations on food and drink selections, along with information about specials and promotions.
Ensuring that guests are attended to promptly and addressing any requests or concerns they may have.
Coordinating with the kitchen and serving staff to ensure smooth service.
Handling guest inquiries, feedback, and complaints in a professional and courteous manner.
Maintaining a clean and organized work environment.
Assist in setting up and clearing tables to ensure a smooth flow of service.
Collaborate with the restaurant manager and staff to ensure that guest preferences and special requests are accommodated.
Maintain knowledge of the restaurant's menu items, ingredients, and preparation methods to provide accurate information to guests.
Assist in training and mentoring new hostess staff members.
Help with administrative tasks such as taking reservations, managing guest lists, and updating restaurant seating arrangements.
Handle cash and credit card transactions accurately and securely.
Assist in maintaining a high standard of cleanliness and hygiene in the dining area.

F&B Hostess

Create innovative and appealing menus that cater to the tastes and preferences of hotel guests.
Coordinate with the hotel management team to align menu offerings with the hotel's branding and target market.
Stay updated on food trends, seasonal ingredients, and dietary preferences to enhance menu offerings.
Supervise and participate in food preparation, ensuring that dishes are prepared to the highest standards of quality, taste, and presentation.
Monitor portion sizes, food temperature, and cooking techniques to maintain consistency and quality across all dishes.
Implement food safety protocols and sanitation standards to prevent foodborne illnesses and ensure compliance with health regulations.
Recruit, train, and supervise kitchen staff, including chefs, line cooks, and prep cooks, to ensure efficient operations and high productivity.
Delegate tasks, schedule shifts, and provide ongoing training and feedback to develop culinary skills and promote teamwork.
Foster a positive work environment by promoting open communication, cooperation, and professionalism among kitchen staff.
Monitor food inventory levels, order supplies, and manage food costs to achieve budgetary goals while minimizing waste and spoilage.
Develop and implement cost-effective recipes, portion control measures, and menu pricing strategies to maximize profitability.
Conduct regular inventory audits, analyze food usage reports, and adjust ordering practices based on demand and seasonal fluctuations.
Collaborate with hotel management, event planners, and other departments to coordinate special events, banquets, and catering services.
Communicate effectively with front-of-house staff, servers, and guests to ensure seamless service and address any menu-related inquiries or feedback.
Participate in staff meetings, training sessions, and culinary competitions to stay informed about industry trends, best practices, and emerging technologies.
Ensure that guest feedback and complaints are addressed promptly and efficiently to ensure a positive dining experience.
Interact with guests in the dining room, kitchen tours, and special events to build relationships and receive direct feedback on the food and service.
Establish strong relationships with local suppliers, farmers, and vendors to source high-quality ingredients, support sustainability initiatives, and promote local food culture.
Negotiate pricing, terms, and delivery schedules with suppliers to ensure timely and cost-effective procurement of fresh produce, meats, seafood, and specialty items.
Stay informed about industry trends, new products, and seasonal availability to enhance menu offerings and showcase unique ingredients.
Stay abreast of culinary trends, techniques, and innovations by attending industry conferences, workshops, and seminars.
Mentor and coach junior chefs, interns, and apprentices to pass on knowledge, skills, and best practices for the next generation of culinary professionals.
Develop contingency plans, emergency procedures, and crisis management protocols to address unforeseen events, such as equipment breakdowns, power outages, or food recalls.
Engage in community outreach initiatives, charity events, and culinary programs to give back to the local community and promote social responsibility.
Participate in culinary competitions, cooking demonstrations, and industry events to showcase culinary talents, promote the hotel brand, and network with peers in the industry.
Support sustainable practices, waste reduction efforts, and eco-friendly initiatives to minimize the hotel's environmental impact and promote a greener kitchen operation.
Identify areas for improvement in F&amp;B quality by reviewing quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly.
Fully understand and comply with all statutory trainings, protocols and operational procedures mandated by UAE Government

Speciality Head Chef