Qureos Mentor

ICANN

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 Job Summary:
 
 
 
 
 
 
 The Contractual Compliance Analyst&rsquo;s primary role is processing core complaint types (as defined in departmental guidelines) related to the Registrar Accreditation Agreement, Registry Agreements, and Consensus Policies.
 
 
 
 
 
 
 Key Responsibilities &amp; Duties:
 
 
 
 
 
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 Review and validate core complaint types, and engage with registrars to ensure compliance with ICANN&rsquo;s policies and agreements.
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 Support monitoring, outreach, and enforcement activities.
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 Track and document compliance trending and share takeaways with and provide recommendations to more senior staff.
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 Recommend tools, documentation, and process improvements to more senior staff.
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 Other duties as assigned or requested.
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 Required Knowledge, Skills, and Abilities (KSAs):
 
 
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 Proficient with analytical tools (Excel, MySQL), knowledge of data analysis methodology, use of presentation software.
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 Good verbal communication and time management skills.
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 Ability to multi-task and to work independently.
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 Must be well-organized, detail-oriented, self-directed, and able to work within a team environment.
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 Education and Experience Requirements:
 
 
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 Bachelor's Degree required.
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 Minimum of 2 years of data analysis, complaint handling, contracts management, or compliance-related experience.
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 Prior experience working for an international organization preferred.
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 ICANN values diversity and gives preference to candidates with demonstrated skills in languages in addition to proficient written and spoken English.
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 Working Conditions &amp; Physical Requirements:
 
 
 
 
 
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 Work is performed in a normal office environment with limited privacy and some exposure to background noise.
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Contractual Compliance Analyst

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ICANN

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Contractual Compliance Analyst