Qureos Mentor

ICCU

<div>Responsible for interviewing and qualifying members for loans of all types within the requirements of the loan policies established by the Credit Union. Assist members and businesses with opening new accounts. Promote and cross sell Credit Union Services. Ensure member satisfaction through courteous, accurate, and efficient service. 


Duties and Responsibilities:
<ul>
<li>Maintains a strong focus on helping each member achieve financial success.</li>
<li>Ensure member experiences are always at or above our Eagle Service Standards.</li>
<li>Behaves consistently with ICCU&rsquo;s Core Values of Honesty, Integrity, Respect, Dignity, Growth, Performance, Improvement and Accountability at all times.</li>
<li>Be a positive influence on creating an upbeat and energetic team Culture.</li>
<li>Effectively communicate in a professional, accurate, and timely manner with members by setting clear expectations throughout the account and/or loan process.</li>
<li>Interview members, gather data for complete and accurate loan applications, make loan recommendations to Underwriting, and manage all communication throughout the process.</li>
<li>Sign loan documents with members and disburse loan funds once completed</li>
<li>Ability to review members&rsquo; full financial picture, along with their personal financial goals, and make recommendations.</li>
<li>Interview and review mortgage applicants and manage all communication during the mortgage process.</li>
<li>Gather needed verification documents from members and real estate partners.</li>
<li>Open new accounts, certificates, IRA&rsquo;s, etc.</li>
<li>Open business accounts. Pull credit reports and analyze eligibility for various business accounts and address any/all applicable cross-sell opportunities.</li>
<li>Maintain in-depth product knowledge on all deposit account products, loan products, mortgage products, and business products.</li>
<li>Pull credit reports and analyze eligibility for checking accounts and any/all applicable cross-sell opportunities.</li>
<li>Research and make appropriate corrections for members with account problems.</li>
<li>Handle deceased account until the account is closed or owner roles are changed.</li>
<li>Handle direct deposit and payroll setup and problems.</li>
<li>Notarize documents as determined by branch requirements.</li>
<li>Certify in the Medallion Signature Guarantee.</li>
<li>Cross sell Credit Union products and services, and maintain acceptable levels of Game of Work Sales goals and insurance penetration</li>
<li>Close Member Contact Center and Member Relationship Agent loans.</li>
<li>Handle forgery claims, levies, and garnishments.</li>
<li>Keep your manager informed of member needs or desires regarding products, services, suggestions, and/or escalations.</li>
<li>Work weekly and monthly bad data reports with an emphasis on accuracy first.</li>
<li>Back up the teller line, as necessary.</li>
<li>Other duties as assigned.</li></ul> 


Qualifications:

Bachelor&rsquo;s Degree or equivalent experience is preferred. One to two years of sales or customer service experience is preferred. Knowledge of federal regulations and general lending policies. Ability in math, ten key calculator, typewriter, and computer. Excellent communication and people skills. Ability to always maintain the confidentiality of Credit Union and member records. Good knowledge of Credit Union services. 


Performance Standard:

Good interpersonal relations and a cooperative and positive attitude towards members and staff. Ability to determine member needs and cross sell Credit Union services. Professional in appearance, attendance, quality, and quantity of work performed. Ability to work under pressure and conflicting situations. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union. 


Physical Requirements:
<ul>
<li>Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).</li>
<li>Sit for extended periods of time.</li>
<li>Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.</li>
<li>Repetitive motion using wrists, hands, and fingers.</li>
<li>Reach keyboards.</li>
<li>Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).</li></ul> 


This role offers benefits, including:
<ul>
<li>Competitive Pay</li>
<li>Medical, Dental, &amp; Vision Insurance</li>
<li>Generous Paid Time Off</li>
<li>11 Paid Holidays</li>
<li>Matching 401K AND Pension</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Employee Wellness Program</li>
<li>Paid Group Life and Disability Insurance</li>
<li>Awesome Culture</li>
<li>Business Discounts</li>
<li>And More</li></ul> 


The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. 


The hourly pay for this position starts at $23.00/ hour</div>

Financial Services Officer-Pasco (Spanish Preferred)

<div>Making sales calls and present to dealerships on a regular basis to develop a long-term relationship.

Duties and Responsibilities:
<ul>
<li>Develop and maintain strong relationships with the auto and RV dealerships in the designated area.</li>
<li>Handle issues between the dealerships and ICCU quickly and in a professional manner.</li>
<li>Report on the success of your dealerships and the efforts you are making to grow business with those dealers.</li>
<li>Work closely with the buy center to communicate specials and staffing changes that happen at the dealerships.</li>
<li>Research and develop new dealerships.</li>
<li>Assist other Business Development team members when needed.</li></ul> 


Qualifications:

Excellent communication skills which include presentation and sales experience. Bachelor&rsquo;s Degree preferred in marketing or related field. Professional appearance, Credit Union service/product knowledge, independent, self-directed worker. Ability to always maintain the confidentiality of Credit Union and member records. 


Performance Standard:

Professional in appearance, attendance, quality, and quantity of work performed. Knowledge of all Credit Union functions, procedures, and policies. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU. 


Position Specific Additional Physical Requirements:
<ul>
<li>Lifting 70-80 pounds (items include money machine, coolers, tables, and other miscellaneous equipment).</li>
<li>Extensive local travel, this is a driving position and a company vehicle is provided.</li>
<li>Adequate auto insurance for driving while conducting company business.</li>
<li>Maintain a valid driver&rsquo;s license.</li></ul> 


Physical Requirements:
<ul>
<li>Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).</li>
<li>Sit for extended periods of time.</li>
<li>Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.</li>
<li>Repetitive motion using wrists, hands, and fingers.</li>
<li>Reach keyboards.</li>
<li>Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).</li></ul> 


This role offers benefits, including:
<ul>
<li>Competitive Pay</li>
<li>Medical, Dental, &amp; Vision Insurance</li>
<li>Generous Paid Time Off</li>
<li>Paid Holidays</li>
<li>Matching 401K AND Pension</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Employee Wellness Program</li>
<li>Paid Group Life and Disability Insurance</li>
<li>Awesome Culture</li>
<li>And More</li>
</ul>
 The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. 

<div>
<div>The Salary Range for this position is between $63,590.49 to $95,385.73 USD</div></div></div>

Dealer Relationship Officer-Spokane

<div>Assist the Controller to ensure all general ledger accounts are accurately maintained and the financial statements of the Credit Union are accurately prepared in a timely manner for internal and external users, using generally accepted accounting principles compliant with appropriate NCUA regulations. Maintain an effective and robust financial internal control system and support organizational and strategic goals. Facilitate and maximize the efficiency of daily operations while following Credit Union policies, procedures, and guidelines. Coaches team to reach department and Credit Union goals. Ensures member satisfaction through courteous, accurate, and efficient service. 


Duties and Responsibilities:
<ul>
<li>Manage, coach, train, and develop jr accountants, AP specialists, and interns.</li>
<li>Assist Controller with monthly close and ensure the timely and accurate preparations of financial statements and other financial reports.</li>
<li>Prepare journal entries and finalize intercompany financial statements for insurance services.</li>
<li>Oversee Corporate Visa management ensuring that expense reports are submitted and approved in a timely manner, reviewing monthly expense trends and reviewing monthly audit of corporate cards.</li>
<li>Ensure all accounting activities, policies, and procedures are in conformity with generally accepted accounting principles, applicable laws, regulations, and Credit Union policies and procedures.</li>
<li>Review and approve daily and monthly balance sheet and internal checking account reconciliations.</li>
<li>Oversee Reconciliation software and process ensure proper and timely reconciliations.</li>
<li>Partner with IT system administrators and software consultants to ensure maximum value of system, make improvements to processes and automation, and ensure issues are resolved in a timely and efficient manner.</li>
<li>Report ongoing reconciliation issues and outstanding items to Controller on a monthly basis.</li>
<li>Review and approve accounts payable checks and oversee Accounts Payable process.</li>
<li>Oversee Fixed Asset and Construction in Process accounting and management reporting.</li>
<li>Oversee non performing loan process including, non-accruals, TDRs, and loan modification accounting.</li>
<li>Assist Controller in preparing NCUA 5300 Call Report and other regulatory reporting.</li>
<li>Assist Controller in preparing and submitting audit supporting documentation for financial statement audit, internal audits, and regulatory examinations.</li>
<li>Promote and market the Credit Union.</li>
<li>Other duties as assigned.</li></ul> 


Qualifications:

Bachelor&rsquo;s degree in Accounting or Finance. Three to Five years of experience in Accounting. Previous supervision experience preferred. CPA designation preferred. Ability to work with others to reach department goals. Excellent communication and interpersonal skills. Capable of maintaining the confidentiality of Credit Union and member records at all times. 


Performance Standard:

Assist the Controller in managing the Accounting Department and ensuring a positive environment. A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Dedicated to serving our internal members and holding team accountable for the Credit Union&rsquo;s service standard. Professional in appearance, attendance, quality, and quantity of work performed. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU. 


Physical Requirements:
<ul>
<li>Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).</li>
<li>Sit for extended periods of time.</li>
<li>Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.</li>
<li>Repetitive motion using wrists, hands, and fingers.</li>
<li>Reach keyboards.</li>
<li>Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).</li></ul> 


The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.</div>

Accounting Supervisor

<div>Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face?

If so, you could be the perfect candidate for our Member Service Specialist role at ICCU!

ICCU&rsquo;s mission is to help our members achieve financial success. As a Member Service Specialist (MSS), you will be the first face our members see and seek help from when they walk through the doors at one of our branches.
<ul><li>The schedule for this position is Monday and Friday 9:00am-6:15pm, and every Saturday 8:45-3:15pm</li></ul>

At work, your Primary Responsibilities will include:
<ul>
<li>Ensuring member satisfaction through courteous, accurate, and efficient service.</li>
<li>Providing general information to members about our Credit Union Services.</li>
<li>Referring members to products and services that will assist them in achieving financial success.</li>
<li>Learning a variety of channels and systems to perform member transactions.</li>
<li>Utilizing resources to resolve member concerns on the first contact.</li>
<li>Informing your manager of member needs regarding our products and services.</li>
<li>Demonstrating our core values of Honesty and Integrity, Respect and Dignity, Growth and Performance, and Improvement and Accountability in your behavior at work.</li>
</ul>
 Before you apply, make sure you have:
<ul>
<li>A High School Diploma or GED.</li>
<li>Good communication and interpersonal skills.</li>
<li>The ability to use a calculator and handle cash efficiently and accurately.</li>
<li>The ability to learn a variety of channels and systems.</li>
<li>The ability to maintain confidentiality of Credit Union records.</li>
</ul>
Also, please let us know in your application if you have:
<ul>
<li>Knowledge of the Financial Industry.</li>
<li>Prior Experience in a Customer Service role.</li>
</ul>
 This role will also require some physical abilities including the ability to stand for extended periods of time, lift 20-40 pounds of office supplies, reach keyboards, and operate basic office machines.

 You must be eligible for membership at ICCU to obtain employment.

 This role offers benefits, including:
<ul>
<li>Competitive Pay</li>
<li>Medical, Dental, &amp; Vision Insurance (ICCU covers over 85% of the premium)</li>
<li>Generous Paid Time Off</li>
<li>11 Paid Holidays</li>
<li>Matching 401K AND Pension</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Employee Wellness Program</li>
<li>Paid Group Life and Disability Insurance</li>
<li>Awesome Culture</li>
<li>Business Discounts (such as cell phone service and gym memberships)</li>
<li>And More</li>
</ul>
 About ICCU:
Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel it when you&rsquo;re a part of it. ICCU was named a Best Place to Work in Idaho. Plus, we are a top financially performing credit union in the nation. ICCU was voted for large companies the Best Place to work in Idaho. We have also been named by S&amp;P Global Market Intelligence as the top performing credit union in the nation. We are a talent-based organization looking for talented individuals to help our members achieve financial success.
 ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.</div>

PT Member Service Specialist -Hayden

<div>Join the team that turns technology into real‑world protection.
<div>
ICCU is seeking an Information Security Analyst I with a Physical Security specialty to help maintain and strengthen the Credit Union&rsquo;s security posture. In this entry‑level analyst role, you will support and maintain physical and technical security systems while following ICCU&rsquo;s risk‑based security program and best‑practice controls.

This position blends hardware, software, and strategy &mdash; helping ensure that access control systems, surveillance tools, monitoring platforms, and security processes work together to protect ICCU team members, members, and facilities.

In this role, your day may include:
<ul>
<li>Performing system health checks by reviewing access control logs, surveillance system uptime, and alert dashboards to identify anomalies early</li>
<li>Verifying that critical infrastructure, entry points, and controlled areas are secure and functioning as designed</li>
<li>Responding to and triaging security tickets, such as badge access issues, alarm alerts, or sensor irregularities</li>
<li>Supporting the design and refinement of physical security architecture, including surveillance coverage, access workflows, and hardware placement</li>
<li>Collaborating with Information Technology, Facilities, and Security teams to align physical controls with network and operational requirements</li>
<li>Assisting with incident response by reviewing footage, analyzing alarms, and supporting investigations</li>
<li>Evaluating emerging technologies and tools that may support ICCU&rsquo;s physical security posture</li>
<li>Conducting or assisting with risk assessments related to facilities, renovations, or operational changes</li>
<li>Documenting system configurations, changes, findings, and recommendations for leadership</li>
<li>Supporting audits and compliance activities related to ICCU&rsquo;s Security Program</li>
</ul>
General Duties and Responsibilities
<ul>
<li>Analyze and report on controls associated with the Idaho Central Credit Union Security Program</li>
<li>Maintain and support the Splunk SIEM platform</li>
<li>Provide frontline monitoring and configuration of security systems</li>
<li>Assist with internal and external audits</li>
<li>Support security investigations and response activities</li>
<li>Perform other duties as assigned</li>
</ul>
Qualifications
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Computer Information Systems, Engineering, or a related math‑based field (preferred)</li>
<li>Security+ or SSCP certification</li>
<li>0&ndash;4 years of experience in the Information Security field</li>
<li>Ability to communicate effectively with Executive Management and Credit Union personnel</li>
<li>Strong written communication skills, including the ability to create customized reports</li>
<li>Proven ability to maintain strict confidentiality of Credit Union and member records</li>
</ul>
Performance Standards
<ul>
<li>Demonstrated ability to analyze and solve complex problems</li>
<li>Ability to research, understand, and clearly report on security issues</li>
<li>Strong attention to detail while managing multiple projects and initiatives</li>
<li>Cooperative, professional, and positive attitude toward members and ICCU team members</li>
<li>Ability to work independently with minimal supervision</li>
<li>Willingness to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU</li>
</ul>
Physical &amp; Work Requirements
<ul>
<li>Ability to work onsite and remotely, including varying hours as needed</li>
<li>Ability to sit for extended periods of time</li>
<li>Manual dexterity for tasks such as typing, processing paperwork, and operating office equipment</li>
<li>Ability to lift 20&ndash;40 pounds of applicable supplies</li>
<li>Repetitive motion using hands, wrists, and fingers</li>
<li>Ability to operate standard office equipment</li>
</ul>
The above statements describe the essential functions of the role and are not intended to be a comprehensive list of all assigned duties.

Additional Information
<ul>
<li>Must be eligible for ICCU membership to be employed.</li>
<li>ICCU is an Equal Opportunity Employer.</li>
<li>Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.</li></ul></div></div>

Information Security Analyst

<div>As an IT Agile Delivery Analyst your job is to plan, lead, execute and oversee the execution of technological initiatives for the credit union, with a strong focus on IT. This includes the facilitation of proper scrum processes to implement strategies that enhance the organization's technological infrastructure, improving operational efficiencies, and ensuring a seamless and innovative user experience across platforms. This role requires close collaboration with agile teams, project managers, IT product owners, IT analysts, senior leadership, and IT executives to achieve the credit union's technological goals and objectives. 


Duties and Responsibilities:
<ul>
<li>Manage end-to-end agile delivery IT initiatives (software, infrastructure, cybersecurity, IT vendor solutions).</li>
<li>Lead the execution of IT initiatives and ensure proper implementation and post-launch stabilization.</li>
<li>Facilitate Agile and Scrum ceremonies, such as daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives to ensure continuous improvement and collaboration.</li>
<li>Ensure all team members involved in each IT initiative understand estimations, breaking work down into smaller tasks, and remain focused on forward progress.</li>
<li>Keep IT initiatives on track by removing blockers that may hinder the team&rsquo;s ability to plan effectively or get each task complete.</li>
<li>Assists Product in updating the Product backlog based on shifts in priorities and feedback from key decision makers.</li>
<li>Define technical scope, goals, and deliverables in collaboration with IT product management, stakeholders, technical teams and senior management.</li>
<li>Work closely with IT management regarding proper resource allocation.</li>
<li>Coordinate with third party vendors to ensure execution of IT objectives.</li>
<li>Facilitate effective communication across business line project program managers, IT, vendors, and senior leadership.</li>
<li>Monitor and report on IT initiative progress, and effectively manage Risks, Assumptions, Issues, and Dependencies as lined out in project RAID logs.</li>
<li>Ensure all initiatives meet regulatory requirements, information security standards, and IT governance frameworks.</li>
<li>Manage IT initiatives throughout the Product, Project, and Development lifecycles while managing releases and maintaining proper documentation.</li>
<li>Conduct retrospectives to capture lessons learned and ensure continuous improvement.</li>
<li>Drive multiple IT initiatives concurrently in a fast-paced environment.</li>
<li>Assist with writing technical policies, procedures and documentation for systems, applications, product guides, and FAQ&rsquo;s.</li>
<li>Ensure compliance with objectives, organizational policies, procedures, security protocols, and regulatory standards.</li>
<li>Other duties regarding IT initiatives as assigned.</li></ul> 


Qualifications:

Bachelor&rsquo;s degree required, (Business, Computer Science, Computer Information Systems, or related) or equivalent experience. 2-5 years&rsquo; experience in IT scrum processes required. Professional Scrum Master I preferred. Experience in a Financial Industry-related field preferred. Strong estimation, analytical, organizational, oral, and written communication skills. Willingness to work outside of normal business hours. Ability to prioritize, meet deadlines, and manage changing priorities with limited direction. Ability to always maintain the confidentiality of the Credit Union and member records. 


Performance Standard:

High level of professionalism. Make recommendations to meet the goals and objectives of the Credit Union functions, procedures, and policies. Must have strong analytical, problem solving, conflict resolution and root cause analysis skills. Logical, process-oriented, critical thinker with a natural sense of urgency. Good interpersonal and client-handling skills with the ability to manage expectations and explain technical details. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union. 


Physical Requirements:
<ul>
<li>Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).</li>
<li>Sit for extended periods of time.</li>
<li>Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.</li>
<li>Repetitive motion using wrists, hands, and fingers.</li>
<li>Reach keyboards.</li>
<li>Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).</li>
</ul>
This role offers benefits, including:
<ul>
<li>Competitive Pay</li>
<li>Medical, Dental, &amp; Vision Insurance</li>
<li>Generous Paid Time Off</li>
<li>Paid Holidays</li>
<li>Matching 401K AND Pension</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Employee Wellness Program</li>
<li>Paid Group Life and Disability Insurance</li>
<li>Awesome Culture</li>
<li>And More</li>
</ul>
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.</div>

IT Agile Delivery Analyst - Meridian or Chubbuck

Join ICCU and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.