Qureos Mentor

Ice Craft

Location: Korangi Industrial Area KarachiJob Summary:We are looking for a dedicated and customer-focused Customer Service Representative to join Hobnob. The ideal candidate will be responsible for handling customer interactions, resolving queries, managing complaints, and ensuring excellent customer experience across all channels.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls/messages in a professional manner.</li><li>Respond promptly to customer inquiries regarding orders, products, and services.</li><li>Resolve complaints efficiently and escalate issues where necessary.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Coordinate with internal departments (Sales, Delivery, Operations) to ensure customer satisfaction.</li><li>Provide product knowledge and assist customers in making informed decisions.</li><li>Ensure compliance with company policies and standards in all customer dealings.</li></ul>Requirements:<ul><li>Minimum Intermediate or above with relevant experience.</li><li>Proven work experience in customer service or a similar role.</li><li>Strong communication and interpersonal skills.</li><li>Problem-solving attitude with attention to detail.</li><li>Proficiency in MS Office and basic computer applications.</li><li>Ability to work in shifts, including weekends and evenings if required.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Residential Address</li><li>Expected Salary</li></ul>Work Location: In person

Customer Service Representative

Overview:We are seeking an incumbent who will be responsible to develop and executing business development to improve our bakery attainment of business. Ensure detailed study and understanding of customers' shipping requirements in order to provide highly customized services, encompassing logistics and distribution services, to specifically identified customers. If this exciting opportunity interests you and you meet the criteria below, please apply.Major Expertise: Sales and business expertise in handling Corporate(Bakery) portfolio.Roles &amp; Responsibilities:<ul><li>Develop and maintain strong professional relationships with Corporate customers.</li><li>Timely customer complaint redressal and enquiry response.</li><li>Management and retention of defined customer portfolio.</li><li>Develop and execute sales plan/strategy/activities to achieve target budgets.</li><li>Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.</li><li>Responsible for delivery of high-quality presentation of the entire range of standardized products and services to potential customers.</li><li>Actively plan, prepare and realize sales calls for better customer retention and new business acquisition.</li><li>Secure/collect all necessary information to assess credit worthiness of potential customers.</li><li>Conduct surveys and market intelligence gathering to assess, target the potential business prospects and review competitor behavior.</li></ul>Skills, Qualifications &amp; Experience:<ul><li>Minimum 4-6 years of working experience in field sales at Bakery.</li><li>Broad understanding of trade lane specifics in the forwarding industry and deep knowledge of air freight and logistics business models.</li><li>A Master&rsquo;s degree is preferred in relevant field.</li><li>Capability to deliver presentations and highly effective in conducting sales negotiations.</li><li>Must have proven sales record.</li><li>Must have excellent communication, management and interpersonal skills.</li><li>Command over Microsoft Office and other related software.</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs170,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Residential Address</li><li>Expected Salary</li></ul>Work Location: In person

Corporate Sales Manager

Location: Korangi Industrial AreaJob Description:<ul><li>Conduct internal audits, monitor and evaluate the effectiveness and adequacy of internal controls, and develop / examine systems and procedures.</li><li>Perform physical inventory of finished goods, raw material, packaging material, and annual additions to fixed assets.</li><li>Review compliance with laws, regulations, and other external requirements, as well as management policies, directives, and other internal requirements.</li><li>Verification of Sales Order / Claims of Distributor.</li><li>Petty Cash Verification / Physical Count.</li><li>Verification of Supply Chain (P to P Cycle).</li><li>Verification of different types of expenses.</li><li>Verification of payments &amp; receipts, sales tax, and income tax.</li><li>Any Other Assignment given by Company.</li><li>Practical working experience in SAP-HANA shall be preferred.</li><li>Proficient in Microsoft Office (MS Word, MS Excel, PowerPoint).</li><li>Good Communication Skill.</li></ul>Gender: Male (Karachi Based) Age Limit: 25&ndash;30 YearsJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Residential Address</li><li>Expected Salary</li></ul>Work Location: In person

Internal Audit Officer

Join Ice Craft and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ice Craft

ABOUT_COMPANY

Customer Service Representative

Corporate Sales Manager

Internal Audit Officer