Qureos Mentor

<div>JOB SUMMARY

The Associate Director of Clinics provides day-to-day clinical and operational leadership across two MHOTRS clinics. This role delivers direct clinical services (small caseload), provides clinical supervision to clinicians, and supports the Program Director in all administrative aspects of clinic operations. The Assistant Director ensures high-quality, strengths-based care; oversees the full client flow (referrals, intakes, admissions, discharges); and maintains full compliance with OMH regulations and agency policies. The role coordinates interdisciplinary teams, promotes a safe and therapeutic environment, and uses data to drive access, quality, and outcomes.

ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)

1) Clinical Leadership &amp; Supervision
<ul>
<li> Provide Clinical Supervision to therapist in accordance with licensure standards and agency policy; ensure supervision notes and supervision plans are maintained.</li>
<li>Direct clinical treatment services: oversee development, implementation, and review of service plans; ensure rehabilitative interventions are individualized, strength-based, trauma-informed, and culturally responsive.</li>
<li> Maintain a safe, therapeutic environment; reinforce evidence-based practices, risk assessment, and fidelity to program models.</li>
<li>Authorize intake and discharge decisions consistent with clinical necessity, OMH requirements, payer rules, and agency policy.</li>
<li>Oversee intake &amp; preplacement: review referrals and records; conduct/coordinate biopsychosocial assessments; collaborate with medical/psychiatric and care navigation staff for appropriate placement and timely access.</li>
<li>Monitor counseling and rehabilitative services (individual, family, group): evaluate quality, appropriateness, and adherence to regulatory guidelines and best practices.</li>
<li>Ensure comprehensive information gathering (medical, psychological, social determinants) and that staff appropriately assess client capabilities, risks, and goals.</li>
<li>Direct inspection of case records for completeness and quality (diagnostic assessments, treatment plans, service plan reviews, progress notes, releases/consents, closing/discharge summaries); ensure accuracy of data in the EHR and any manual records.</li>
<li>Conduct regular clinical meetings, lead case conferences, utilization reviews, and quality rounds.</li>
<li>Review crisis assessments and interventions; During / after crisis and ensure follow-up documentation safety planning.</li>
<li> Carry a small caseload to maintain clinical acuity and model practice excellence.</li>
</ul>
2) Administrative Leadership &amp; Operations Support
<ul>
<li> Administratively manage the full client flow for both MHOTRS clinics: referrals, screenings, intakes, admissions, transfers, and discharges; maintain timely throughput and equitable access.</li>
<li>Own clinic scheduling logistics (template integrity, clinician availability, waitlist management, no-show reduction strategies); track access KPIs (time to intake, time to first psychiatry, engagement at 30/60/90 days).</li>
<li>Ensure regulatory compliance with OMH requirements, HIPAA, incident policies, and agency standards; prepare for audits and corrective action plans.</li>
<li>Documentation and billing integrity: partner with Clinic Director, Finance/QA to ensure medical necessity, accurate coding, timeliness, and completeness of notes/plans; monitor held claims and reversals.</li>
<li>Data informed management: run EHR and dashboard reports; analyze trends (productivity, outcomes, grievances, incident patterns); implement improvement projects.</li>
</ul>
3) Personnel Management (administrative)
<ul>
<li> Establish and maintain work schedules and caseload assignments; approve time and attendance; manage time clock edits per HR suspense.</li>
<li>Staffing &amp; recruitment: review authorized positions; submit RFPs / COSs for vacancies; interview candidates per policy and employment law; recommend staffing pattern changes.</li>
<li>Training &amp; compliance: Provide and ensure completion of required training. Provide training/coaching in assigned clinical subjects and charting practices.</li>
<li>Employee relations and safety: monitor morale and work climate; prevent/eliminate harassment or discrimination; receive and escalate sexual harassment complaints to HR and participate in investigations as directed.</li>
<li>Leave management: monitor accruals; approve leave requests; notify HR for FMLA/related leaves; maintain appropriate contact with staff during extended leaves.</li>
<li>Onboarding &amp; orientation: manage orientation of new personnel; reinforce program philosophy, protocols, and regulatory adherence.</li>
<li>Conducts Investigations: Conducts internal investigations of untoward incidents directed by Quality Assurance or Human Resources in accordance with agency policy.</li>
<li> Performs other job-related duties as assigned</li>
</ul>
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
<ul>
<li>Committed to the active promotion of ICL values and goals.</li>
<li>Knowledge of mental health legislation and the ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment and rehabilitative services.</li>
<li>Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks.</li>
<li>Ability to manage resources, which includes money, material, time, and people.</li>
<li>Ability to prioritize, think logically and follow procedures and instructions.</li>
<li>Position requires flexibility with hours, may require after-hour calls.</li>
<li>Ability to effectively communicate and interact with auditors, regulatory bodies, clients, staff, colleagues, public, other agencies and their staff and third-party insurance personnel.</li>
<li>Must have an excellent understanding of state and city OASAS/DOH/ OMH) regulations.</li>
<li>Must have knowledge of third party and managed care requirements.</li>
<li> Excellent written and verbal communication skills.</li>
<li>Successful track record of leading diverse interdisciplinary staff is essential.</li>
<li>Position requires flexibility with hours, may require after-hour calls.</li>
</ul>
QUALIFICATIONS AND EXPERIENCE

Licensed Psychologist or Licensed Clinical Social Worker with current, valid NYS registration. Training and Experience: 3 years minimum clinical experience (with children, adolescents, and adults). 1 year minimum progressive administrative and/or supervisory experience. 


#ICLRN
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Associate Director-64530101

<div><h3 class="jobSectionHeader">Schedule</h3>

Location:

Brooklyn 11236

Hours:

Friday-Sunday | 3pm-11:30pm | 24 hours total
<h3 class="jobSectionHeader">
Minimum Qualifications</h3>

Education:
<ul>
<li>High School Diploma or GED required;</li>
<li>Direct Support Professional (DSP) Certificate from an accredited public or private organization</li>
</ul>
Experience:
<ul>
<li>Experience providing direct care to adults with developmental and/or physical disabilities preferred</li>
</ul>
Certifications / Licenses:
<ul>
<li>AMAP Certification &ndash; current or able to obtain within six (6) months of hire</li>
<li>SCIP‑R Certification &ndash; current or able to obtain within six (6) months of hire</li>
<li>CPR and First Aid Certification &ndash; current or able to obtain within six (6) months of hire</li>
<li>Valid New York State Driver&rsquo;s License with a clean driving record (may be required based on shift/location)</li>
</ul>
Work Eligibility:
<ul>
<li>Must be authorized to work in the United States</li>
</ul>
Work Location Requirement:
<ul>
<li>Residential setting (onsite). Specific location and schedule vary by program.</li>
</ul><h3 class="jobSectionHeader">Compensation</h3>

Salary Range:
<ul>
<li>Hourly Rate: $19.8077</li>
</ul><h3 class="jobSectionHeader">What We Offer</h3>

We provide competitive benefits, including:
<ul>
<li>Comprehensive Health Benefits: Medical (HSA), Dental, and Vision</li>
<li>403(b) Retirement Savings Plan with employer match</li>
<li>Generous Paid Time Off: Vacation, personal, sick time, mental health days, and 12 paid holidays</li>
<li>Employee Wellness Programs: Employee Assistance Program and mental health resources</li>
<li>Learning &amp; Development Opportunities: Educational leave, tuition assistance, training, and career development tracks</li>
<li>Additional Perks: Commuter benefits, recognition programs, discount programs, flexible spending plans, and voluntary benefits including pet insurance, identity theft protection, and legal plans</li>
</ul><h3 class="jobSectionHeader">About the Role</h3>

Under the general supervision of clinical or supervisory staff, the Direct Support Professional (DSP) provides direct care and support to individuals with developmental disabilities in a residential setting. DSPs assist and motivate individuals to meet their daily living needs and support the development of vocational, social, nutritional, and personal skills necessary to achieve the highest level of independence possible in the least restrictive environment.

DSPs perform a wide range of routine and support tasks that vary based on the abilities of the individuals served and the residential setting.
<h2 class="jobSectionHeader">
Primary Responsibilities</h2>
<ul><li>Provide personal care and health support, including hygiene, grooming, toileting, medication administration (per AMAP), vital signs, and medical appointments</li>
<li>Support nutrition and mealtime activities, including meal preparation, safe food handling, and social dining skills</li>
<li>Maintain a safe, clean, and organized residential environment, including housekeeping, fire safety, and minor maintenance tasks</li>
<li>Promote individual development, independence, and community integration through skill‑building, recreation, employment supports, and transportation</li>
<li>Encourage positive interpersonal relationships, communication skills, money management, and leisure activities</li>
<li>Observe, document, and report individual progress; participate in program planning, team meetings, and staff training</li>
<li>Apply approved behavior management techniques and respond appropriately to emergencies</li>
<li>Perform other related duties as assigned</li>
</ul><h2 class="jobSectionHeader">Knowledge, Skills &amp; Abilities</h2>
<ul><li>Knowledge of OPWDD policies and applicable state and federal regulations</li>
<li>Understanding of active treatment and habilitation principles</li>
<li>Strong communication, documentation, and teamwork skills</li>
<li>Ability to work independently, manage challenging situations calmly, and operate a motor vehicle when required</li>
</ul><h2 class="jobSectionHeader">Physical Requirements</h2>
<ul><li>Ability to assist individuals with mobility and personal care</li>
<li>Ability to respond to behavioral and emergency situations</li>
</ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Direct Support Professional I-68532908

Join ICL and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ICL

About Company

Associate Director-64530101

Direct Support Professional I-68532908