Qureos Mentor

Icon Global Pvt. Ltd

Icon Global (Pvt.) Ltd is on the lookout for smart, mature, and driven individuals to join our International Sales Team.Job Responsibilities:<ul><li>Develop and manage B2B client relationships in the US market.</li><li>Communicate with purchasing managers and key decision-makers.</li><li>Drive business growth through smart sales strategies and client outreach.</li><li>Initiate contact with prospects via cold calls, emails, and other outreach strategies.</li><li>Use CRM tools and Microsoft Office for effective lead management and reporting.</li></ul>Job Requirements:<ul><li>O/A Levels or a Bachelor's in Marketing, Sales, or a related field.</li><li>Fluent in English (spoken and written).</li><li>Minimum 1 year of international B2B sales experience, preferably in the US market.</li><li>Comfortable working night shifts (aligned with US time zone).</li><li>Proficient with MS Office and CRM platforms.</li></ul>Location: DHA Phase 2 Extension, Karachi Shift Timings: 5:00 PM &ndash; 2:00 AM (US Time Zone) Industry: Hotel Textiles | International B2B SalesJob Type: Full-timeWork Location: In person

International Sales Executive

ICON Global (Pvt.) Ltd. is hiring a Customer Retention Executive who will be responsible for strengthening long-term customer relationships, reducing churn, and ensuring client satisfaction.Key Responsibilities:<ul><li>Build and maintain strong relationships with existing clients to encourage repeat business and customer loyalty.</li><li>Handle customer queries and complaints across phone, email, and chat with professionalism and empathy.</li><li>Analyse customer behaviour to identify potential churn risks and implement strategies to retain them.</li><li>Up sell and cross-sell products/services to maximise customer value.Maintain accurate customer records in CRM (Zoho CRM experience preferred).</li><li>Collaborate with internal departments (Sales, Marketing, Accounts &amp; Logistics) to resolve customer issues and improve service delivery.</li><li>Track retention metrics and prepare regular reports on customer satisfaction, loyalty, and feedback.</li></ul>Job Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li>Minimum 2 years of experience in customer retention, client relations, or customer service.</li><li>Strong communication, negotiation, and problem-solving skills.</li><li>Familiarity with CRM systems (Zoho CRM experience will be a plus).</li><li>Strong sales acumen and customer-focused mindset.</li></ul>Location: DHA Phase 2 Extension, KarachiTimings: 5 PM - 2 AM (Monday - Friday)Job Type: Full-timeWork Location: In person

Customer Retention Executive

Join Icon Global Pvt. Ltd and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Icon Global Pvt. Ltd

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International Sales Executive

Customer Retention Executive