Qureos Mentor

ICW Group

ICW Group Insurance Company is a national commercial insurer that specializes in providing workers' compensation, catastrophe, and assumed reinsurance coverage across the United States. The company focuses on safeguarding businesses and their employees by offering a range of commercial insurance solutions, including specialty products and proactive risk management services. ICW Group is dedicated to creating a positive insurance experience for its clients and communities.

<div>
 Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.
 
 
 Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&amp;C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!
 
 
 
 PURPOSE OF THE JOB
 
 
 
 The purpose of this job is to provide administrative support and overall assistance to Claims Examiners. This position exists to ensure the timely payment of benefits and administration of claims in compliance with state law.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 Delivers basic to intermediate administrative support to Claims Examiners.
 
 
 <ul>
 <li>
 Contacts insured or other involved persons to obtain necessary information to process claim.
 </li>
 <li>
 Documents conversations or information on appropriate enterprise resource planning (ERP) system.
 </li>
 <li>
 Organizes and works with Examiner using computer to enter, access, search and retrieve data.
 </li>
 <li>
 Stays current with diary tasks and procedural changes.
 
 
 </li>
 </ul>
 Imparts exceptional customer service to internal and external customers, including insureds.
 
 
 <ul>
 <li>
 Provides information to insureds, injured workers or provides referrals to outside vendors as requested by the Examiner.
 </li>
 <li>
 Processes claims for indemnity payments and state mandated forms.
 </li>
 <li>
 Processes non-medical payments.
 </li>
 <li>
 Organizes and works with Examiner using computer to enter, access, search, and retrieve data.
 
 
 </li>
 </ul>
 Assists Claims Examiner with complete post-claims resolution and related administrative projects.
 
 
 <ul>
 <li>
 Schedules appropriate medical appointments, calculates mileage and sends appointment letter reminders.
 </li>
 <li>
 Interacts with nurse on case management regarding return to work status.
 </li>
 <li>
 Supports Claims Examiners in the preparation, processing and monitoring of payments.
 
 
 </li>
 </ul>
 
 Supervisory Responsibilities
 
 
 
 This role does not have supervisory responsibilities.
 
 
 
 Education And Experience
 
 
 
 High school diploma or general education degree (GED) required. Minimum 1 year of related experience and/or training; or equivalent combination of education and experience.
 
 
 
 CERTIFICATES, LICENSES, REGISTRATIONS
 
 
 
 None required.
 
 
 
 Knowledge And Skills
 
 
 
 Basic understanding of office procedures. Solid customer service, phone and time management skills. Intermediate Microsoft Office Suite: Outlook, Word, Excel, PowerPoint as well as the ability to learn enterprise resources planning (ERP) software. Excellent data entry, strong attention to detail and ability to prioritize assignments. Ability to read, write and comprehend simple instructions, short correspondence and memos. Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
 
 
 
 Physical Requirements
 
 
 
 Office environment &ndash; no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
 
 
 
 WORK ENVIRONMENT
 
 
 
 This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.
 
 
 
 We are currently not offering employment sponsorship for this opportunity
 
 
 
 The current range for this position is
 
 
 $19.58 - $30.88
 
 
 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.
 
 
 
 WHY JOIN ICW GROUP?
 
 
 
 <ul>
 <li>
 Challenging work and the ability to make a difference
 </li>
 <li>
 You will have a voice and feel a sense of belonging
 </li>
 <li>
 We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
 </li>
 <li>
 Bonus potential for all positions
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Paid holidays throughout the calendar year
 </li>
 <li>
 Want to continue learning? We&rsquo;ll support you 100%
 
 
 </li>
 </ul>
 
 ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
 
 
 
 
 At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today.
 
 
 
 
 Job Category:
 
 
 Claims
 
 
 
 
 Job Type:
 
 
 Full time
 
 
 
 
 Req ID:
 
 
 JR101399
 
 
 
</div>

Claims Assistant

<div>Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&amp;C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!
PURPOSE OF THE JOB
The Scrum Master facilitates and guides the agile practice within the product development teams. This position plays a crucial role in ensuring that the Scrum framework is effectively implemented, fostering collaboration, removing obstacles, and promoting continuous improvement between cross-functional teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages the development projects and facilitates sprint execution to ensure quality and timeliness.
<ul><li>Facilitates Scrum ceremonies, including daily stand-up, sprint and release planning, sprint review, and retrospectives for one or more product teams to ensure alignment, accountability, and progress tracking.</li>
<li>Collaborates with Product Owners to prioritize and groom the product backlog, ensuring it reflects business priorities, is well-defined, and ready for execution.</li>
<li>Guides team in time estimating practices utilizing techniques like Planning Poker and facilitates team estimates and conversations around any differences that may crop up.</li>
<li>Supports the development team in maintaining and updating Agile boards, backlog, and sprint artifacts in Agile tools (e.g., JIRA) to track progress and ensure transparency.</li>
<li>Removes impediments and obstacles that hinder the team's progress, proactively identifies and addresses risks, and escalates issues as needed to ensure that deliverables are on time with production quality.</li>
<li>Performs regular analysis of burndown charts and other portfolio planning tools to track velocity, team capacity, scope changes, escaped defects etc.</li>
</ul>Manages project level risks and challenges to foster transparency and collaboration.
<ul><li>Facilitates internal communication and keeps project stakeholders up to date on progress of projects and works collaboratively to resolve people problems and project roadblocks.</li>
<li>Represents the team at broader planning and coordination sessions (e.g., Scrum of Scrums), and protects the team from uncontrolled injection of work.</li>
<li>Presents high level Sprint and Program Increment execution report for product managers.</li>
<li>Works with multiple development vendor partners to build scalable products and development lifecycle processes.</li>
</ul>Supports scrum teams to adopt and follow agile values, principles, and practices.
<ul><li>Advocates for Agile values and principles within the organization.</li>
<li>Contributes to the advancement of agile practices and guides development teams to higher scrum maturity.</li>
<li>Monitors Agile metrics to track team performance, measure outcomes, and identify areas for improvement.</li>
<li>Actively participates in Agile workshops, and communities of practice.</li>
</ul>SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibility.
EDUCATION AND EXPERIENCE
Bachelor's degree from four-year college or university preferred with a major or emphasis in Computer Science, Information Technology, or related field. Minimum 5 years of experience as a Scrum Master or similar role required. Leadership experience required. Experience in agile practices, patterns, and techniques.
CERTIFICATES, LICENSES, REGISTRATIONS
Certified Scrum Master required, SAFe required, version 6 preferred.
KNOWLEDGE AND SKILLS
Strong knowledge of scrum theory, rules, and practices. Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions. Deep understanding of the fundamentals of iterative and incremental development. Ability to thrive in a highly collaborative, fast paced environment. Excellent people and project management skills. Exhibits leadership qualities without being authoritative. Excellent written and verbal communication skills, organizational skills, experience working with cross-functional teams, and presenting to leadership. Strong analytical and problem-solving skills and conflict resolution. Proficiency with Microsoft Office applications including Word, Visio, Excel, and PowerPoint. Ability to apply principles of logic to a wide range of intellectual and practical problems. Ability to coordinate people and projects with a mind set on deliverables.
PHYSICAL REQUIREMENTS
Office environment &ndash; no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
WORK ENVIRONMENT
This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.
We are currently not offering employment sponsorship for this opportunity.
#LI-TP1
#LI-HYBRID
The current range for this position is
$95,378.98 - $160,850.17
This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.
WHY JOIN ICW GROUP?
<ul><li>Challenging work and the ability to make a difference</li>
<li>You will have a voice and feel a sense of belonging</li>
<li>We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match</li>
<li>Bonus potential for all positions</li>
<li>Paid Time Off</li>
<li>Paid holidays throughout the calendar year</li>
<li>Want to continue learning? We&rsquo;ll support you 100%</li>
</ul>ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today.
Job Category: IT
Job Type: Full time
Req ID: JR101483</div>

Scrum Master 2

<div>Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&amp;C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!
PURPOSE OF THE JOB
The purpose of this job is to facilitate business and IT implement technology solutions in a cost-effective way, communicate the requirements to stakeholders, facilitators and partners. The position exists to liaise with both Business and IT stakeholders to enable business in achieving its goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Partners with business leaders to align IT initiatives with business strategy.
<ul><li>Acts as an intermediary between the business community and the technical community.</li>
<li>Elicits, analyzes, and documents detailed business requirements, understand business processes and relevant technology for business initiatives.</li>
<li>Educates the IT organization on the direction of the business.</li>
<li>Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.</li>
<li>Coordinates and organizes input from various stakeholders, negotiates priorities, resolves conflicts, and builds consensus.</li>
<li>Possesses expertise in the business unit(s) they support as well as an understanding of the IT organization&rsquo;s systems and capabilities.</li>
<li>Applies insurance and information system knowledge to assist business in improving workflow and improving the cost-effective utilization of insurance systems.</li>
<li>May assist with test planning and tests configuration changes and RICEFs.</li>
</ul>Achieves the strategic vision and operating platforms that define the people, processes, tools, and technology.
<ul><li>Works with business Product Owners to create and maintain an operating plan.</li>
<li>Conducts user acceptance testing and may conduct functional unit testing and integration testing.</li>
<li>Facilitates communication between IT and business stakeholders/Product Owners to ensure that projects are delivered on time and within budget.</li>
<li>Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.</li>
</ul>Provides insurance and technical support to IT staff.
<ul><li>Implements new systems/solutions, enhancements, and maintenance of installed systems.</li>
<li>Documents user manuals to describe application installation and operating procedures.</li>
<li>Participates in and contributes to design sessions in prototyping new or existing systems.</li>
<li>Works to continually enhance business processes, operations, and information process flow.</li>
</ul>SUPERVISORY RESPONISBILITIES
This role does not have supervisory responsibilities.
EDUCATION AND SKILLS
Bachelor's degree from four-year college or university preferred with a major or emphasis in Computer Science, Information Technology, or related field. Minimum 2 years of relevant technical or business work experience; or equivalent combination of education and experience required. Minimum 2 years of related experience in business analysis required.
CERTIFICATES, LICENSES, REGISTRATIONS
Certified Business Analysis Professional (CBAP), Information Technology Infrastructure Library (ITIL), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO) certifications and domain expertise preferred. Insurance certifications Chartered Property Casualty Underwriter (CPCU) and/or Associate in Risk Management (ARM) preferred.
KNOWLEDGE AND SKILLS
Knowledge of insurance preferred. Strong analytical skills, ability to create compelling business cases; ability to provide input for cost/effort estimates and financial analysis. Team-oriented focus; ability to conduct effective meetings with business and project teams; ability to create and interpret user needs into specifications, user stories, flowcharts, UML diagrams, etc. Highly competent in reading, analyzing, and interpreting technical industry-related journals and DOI filings. Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards. Knowledge of Modeling Techniques: Object Orientation analysis, UML (e.g. Use Cases, Activity Diagrams). Good understanding of data management and database concepts. In depth understanding of the various software development lifecycles (e.g. Scrum, Waterfall and/or Hybrid) and demonstrated experience in writing software requirements and test specifications. Intermediate knowledge of SQL and intermediary working knowledge of excel (e.g., Data cleaning, manipulation, and reporting). Working knowledge of API standards for communicating and integration between applications.
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently will sit, stand, walk, and bend during working hours. Requires manual and finger dexterity and eye-hand coordination. May be required to lift light objects. Requires normal or corrected vision and hearing corrected to a normal range.
WORK ENVIRONMENT
This position operates in an office environment and requires the frequent use of computer, telephone, copier and other standard office equipment.
We are currently not offering employment sponsorship for this opportunity.
#LI-TP1
#LI-HYBRID
The current range for this position is
$83,017.13 - $140,002.70
This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.
WHY JOIN ICW GROUP?
<ul><li>Challenging work and the ability to make a difference</li>
<li>You will have a voice and feel a sense of belonging</li>
<li>We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match</li>
<li>Bonus potential for all positions</li>
<li>Paid Time Off</li>
<li>Paid holidays throughout the calendar year</li>
<li>Want to continue learning? We&rsquo;ll support you 100%</li>
</ul>ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today.
Job Category: IT
Job Type: Full time
Req ID: JR101481</div>

Business Analyst II

Join ICW Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ICW Group

About Company

Claims Assistant

Scrum Master 2

Business Analyst II