Qureos Mentor

Ideagen

<div>About Us:
<p></p><p><b>
Location - Hyderabad, India</b></p><p></p><p><b><br>
Department - Finance Operations</b></p><p></p><p><b><br>
Level - Executive</b></p><p></p><p><b><br>
Working Pattern - Work from office.</b></p><p></p><p><b><br>
Benefits - </b><b>Benefits at Ideagen</b></p><p></p><p><b><br>
Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out!</b></p><p></p><p><br>
Join Ideagen India as a highly motivated and skilled Credit Controller and be a pivotal part of our newly established shared service finance team in India. The successful candidate will be a key player in the credit control function, ensuring timely payments from customers, and minimizing bad debts across the Group. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p>
Responsibilities:
<ul><li><b>Account Management:</b> Take charge of managing a diverse portfolio of client accounts to ensure prompt collection of outstanding invoices and contribute to our financial success.</li><li><b>
Client Communication:</b> Contact clients via phone, email, and written correspondence to follow up on overdue payments.</li><li><b>
Payment Arrangements:</b> Negotiate payment plans and settlements with clients to facilitate the collection process.</li><li><b>
Billing Disputes:</b> Collaborate effectively with internal departments and clients to proactively resolve billing and payment disputes, ensuring accuracy and satisfaction.</li><li><b>
Documentation:</b> Maintain accurate and up-to-date records of all collection activities, including communication logs, payment status, and dispute resolutions.</li><li><b>
Reporting:</b> Prepare regular reports on the status of accounts receivable and collection efforts for management review.</li><li><b>
Compliance:</b> Ensure all collection activities comply with relevant laws, regulations, and company policies.</li><li><b>
Customer Relations:</b> Build and maintain positive relationships with clients while effectively managing and collecting outstanding debts.</li><li><b>
Process Improvement:</b> Identify and recommend improvements to the collection process to enhance efficiency and effectiveness.</li></ul>
Skills and Experience:
<ul><li><b>Education:</b> A Bachelor's degree in Finance, Accounting, Business Administration, or a related field is preferred, showcasing your educational foundation for success in this role.</li><li><b>
Experience:</b> Bring your minimum of 3-4 years of relevant experience in collections, accounts receivable, or a related field to this dynamic role and make a difference.</li><li><b>
Skills:</b><ul><li>
Strong communication and interpersonal skills.</li><li>
Excellent negotiation and problem-solving abilities.</li><li>
Attention to detail and strong organizational skills.</li><li>
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with accounting software.</li><li>
Ability to work independently and manage multiple tasks simultaneously.</li></ul></li><li><b>
Knowledge:</b> Understanding of accounting principles, billing procedures, and collection laws and regulations.</li></ul><p></p><p><b><br>
Additional Requirements:</b></p><p></p><ul><li><b><br>
Work Environment:</b> Ability to work in a fast-paced environment with a high volume of transactions.</li><li><b>
Professionalism:</b> Exhibit a strong commitment to professionalism and integrity in all interactions, as we value these principles at Ideagen.</li><li><b>
Customer Focus:</b> Commitment to providing excellent customer service and maintaining positive client relationships.</li></ul><p></p><p><b><br>
About Ideagen</b></p><p></p><p><br>
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.</p><p></p><p><br>
We&rsquo;re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you&rsquo;ll thrive at Ideagen!</p><p></p><p><b><br>
What is next?</b></p><p></p><p><br>
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.</p><p>
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.</p><p></p><p><br>
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.</p><p></p><p><br>
Enhance your career and make the world a safer place!</p><p></p><p><br>
#LI-FullTime</p></div>

Credit Controller

<div>About Us:
<div></div><div><b>
Location - Hyderabad, India</b></div><div></div><div><b><br>
Department - People</b></div><div></div><div><b><br>
Level - Professional</b></div><div></div><div><b><br>
Working Pattern - Work from office.</b></div><div></div><div><b><br>
Benefits - </b><b>Benefits at Ideagen</b></div><div></div><div><b><br>
Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out!</b></div><div></div><div><br>
Ideagen is seeking a highly motivated and skilled People Assistant who will provide an organized and proactive administration support in responding to different HR queries and issues by acting as the first point of contact for all employees contacting the People team throughout the employee life cycle. A high-level customer service style approach is required to co-ordinate confidential employee data to provide efficient and professional support to the business.</div><div><br>
</div><div>
This role will form part of team collective efforts at supporting more than one country/location.</div><div>
</div><div>
While reporting to the VP of People (Shared Services), this role will support the VP/Head of People/People Business Partner with the delivery of the wide scope of HR services as well as supporting the wider teams of Talent Acquisition and Reward. Where necessary, the People Assistant will be confident in dealing with a wide range of tasks, managing priorities and building relationships.</div><br>
<div></div>
Responsibilities:
<p>
Core HR Operations:</p><br>
<p></p><ul><li>
Deliver excellent customer service ensuring accuracy and efficiency, maintaining agreed SLAs across multiple countries</li><li>
Manage full employee lifecycle support: offers, onboarding, HRIS setup, document management, right-to-work checks, payroll inputs and documentation, probation tracking, and exit processes</li><li>
Provide first-line support for employee and manager queries on policies, escalating complex or country-specific matters as needed</li><li>
Ensure compliance with local data protection requirements (GDPR, PDPA) when handling employee information across borders.</li></ul><p>
Technology &amp; Automation</p><br>
<p></p><ul><li>
Utilize and maintain AI-powered chatbots, knowledge bases, and self-service portals for routine queries</li><li>
Generate and maintain automated reports and dashboards using HR analytics tools for key HR metrics</li><li>
Identify process automation opportunities and support implementation of new HR technology solutions.</li><li>
Use document automation tools for employment letters, contracts, and certificates.</li><li>
Leverage predictive analytics to identify trends and proactively address common issues.</li></ul><p>
Collaboration &amp; Continuous Improvement</p><br>
<p></p><ul><li>
Build effective relationships with stakeholders across different countries and time zones.</li><li>
Participate in knowledge sharing sessions and support training of new team members.</li><li>
Contribute to process documentation and flag potential compliance issues or system improvements.</li></ul>
Skills and Experience:
<div><b>
Essential:</b></div><ul><li>
Proficiency in Microsoft Office Suites</li><li>
Experience with Workday platform and ticketing/case management platforms.</li><li>
Understanding of workflow automation tools and ability to quickly learn new technologies.</li><li>
Experience with AI-powered HR tools, Chatbots or API integrations.</li><li>
Team player with proactive attitude and high professional standards.</li><li>
Strong administrative background with excellent attention to details.</li><li>
Business-level English proficiency with cultural awareness for cross-border communications.</li><li>
Flexible approach to working across time zones in a rapidly evolving digital environment.</li><li>
Strong understanding of confidentiality and data privacy environment.</li><li>
Problem-solving mindset with ability to identify automation opportunities.</li></ul><div></div><div><b><br>
Desirable:</b></div><ul><li>
Familiarity with HR analytics tools (Tableau, Power BI) and RPA tools.</li><li>
HR technology or digital HR certifications.</li><li>
Previous experience in global/multi-country support or shared services environment.</li><li>
Knowledge of employment law across multiple jurisdictions.</li><li>
Experience with global payroll systems.</li><li>
Additional language skills relevant to supported countries.</li></ul><p><b>
About Ideagen</b></p><div></div><div><br>
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.</div><div></div><div><br>
We&rsquo;re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you&rsquo;ll thrive at Ideagen!</div><div></div><div><b><br>
What is next?</b></div><div></div><div><br>
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.</div><div>
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.</div><div></div><div><br>
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.</div><div></div><div><br>
Enhance your career and make the world a safer place!</div><div></div><div><br>
#LI-INDIA #LI-FULLTIME</div></div>

People Assistant

Join Ideagen and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ideagen

ABOUT_COMPANY

Credit Controller

People Assistant