Urwah Admin

IDFC FIRST Bank

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 Job Requirements
 
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Territory Manager
 
 
 
 Function/ Department:
 
 Self-Employee Personal Loan
 
 
 
 
 Job Purpose:
 
 
 
 
 The role entails direct customer interaction and is responsible for acquisition of professional loan and unsecured business loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 <ul>
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 Acquisition of self-employee personal loan customers in the identified segment and reference generation from the specified catchment area.
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 Grow the asset under management base for Business loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met.
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 Collaborate with the product head business loan to ensure that the customers are offered the best-in-class solutions funding or multi funding requirements and key direct sales teams are appropriately incentivized.
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 Ensuring quality portfolio by minimizing delinquency and rejection.
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 Extensive knowledge and understanding of retails assets, products and operations.
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 Identifying the changing market trends, channel development for acquiring business and provide high quality customer service.
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 Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice.
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 Ensure the successful adoption of internal compliances and regulatory framework across the business.
 
 
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 </ul>
 
 
 Education Qualification (Fulltime):
 
 
 
 
 Graduation: Bachelor&rsquo;s in engineering / Technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management
 
 
 Post-graduation: MBA, PGDM
 
 
 
 Experience:
 
 2 to 5 years of experience in self-employee personal loan.
 
 
 
 
 Education Qualification (Fulltime):
 
 
 
 
 Graduation: Bachelor&rsquo;s in engineering / Technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management
 
 
 Post-graduation: MBA, PGDM
 
 
 
 Role/ Job Title:
 
 Collection Manager &ndash; Multi Product
 
 
 
 Function/ Department:
 
 Collections
 
 
 
 
 Job Purpose:
 
 
 
 
 The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 <ul>
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 Responsible for managing and undertaking collections process for debts that have been assigned.
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 Regularly track the portfolio for specific buckets for the assigned area.
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 Track and control the delinquency of the area, bucket-wise focus on non-starters.
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 Responsible to allocate and achieve targets from agencies or in house team.
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 Regularly follow up with the default customers.
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 Ensuring adherence to collection process and legal guidelines.
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 Tracing out absconded default customers and initiate recovery process.
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 Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases.
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 Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining management information system report, reviewing of collection feedback on daily, weekly &amp; monthly basis.
 
 
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 </ul>
 
 
 Education Qualification (Fulltime):
 
 
 
 
 Graduation: Bachelor&rsquo;s in engineering / technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management
 
 
 
 Experience:
 
 5 to 10 years of experience in collections.
</div>

Territory Manager-Used 2 Wheeler Loan

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 State Head - Commercial Vehicles
 
 
 
 Function/ Department:
 
 Sales
 
 
 
 Job Purpose
 
 
 
 The role bearer has the responsibility of sourcing loans from market using direct selling agents or direct selling teams and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer must make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Sourcing and managing channels from the market and acquiring business from them.
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 Ensuring quality portfolio by minimizing delinquency and rejection.
 </li>
 <li>
 Extensive knowledge and understanding of retails assets, products, operations, and current market trends.
 </li>
 <li>
 Identifying the changing market trends, channel development for acquiring business and provide high quality customer service.
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 Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.
 
 
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 </ul>
 
 Education Qualification (Fulltime)
 
 
 
 Graduation: Any graduate
 
 
 
 Experience:
 
 8+ years of relevant experience
</div>

State Head-Commercial Vehicles

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 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title:
 
 Senior Legal Manager
 
 
 
 Function/Department:
 
 Legal
 
 
 
 Job Purpose
 
 
 
 The role entails providing professional legal advice, clarifications and legal opinions on strategic legal and business matters relevant to the core business operation of IDFC First Bank such as the issuance of shares, licensing of new entities, strategic investments, acquisitions, and franchise and group issues, while adopting a proactive approach in ensuring that the bank is protected from any adverse legal consequences. It is a critical position with various internal and external stakeholders and has a key responsibility contributing to the larger organizational objectives of the bank.
 
 
 
 Roles And Responsibilities
 
 
 
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 Providing sound legal advice to business groups on various legal matters pertaining to the respective banking groups in conjunction with the Head of Legal
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 Providing direction to the legal team with respect to the changing regulatory policy framework and business requirements aligned to the strategy and lead the implementation of the strategy in line with the bank's vision, mission and corporate objectives
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 Keeping the business objectives and processes aligned with the changing legal environment
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 Providing effective advice and support to client group in facilitating closure of transactions
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 Help maintain the costs of functioning as a group within the approved budget
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 Review and provide legal advice on the wording and development of key strategic contractual documents and decisions and support managers with the resolution of all contractual issues/disputes in order to safeguard the bank's best interests
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 Ensure good quality of legal facilitation is exercised on the client groups and to ensure right advice is given to business on transactional issues
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 Help ensure regular monitoring of the statutory compliances requirements of the company
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 Support customer / legal escalations and regulatory issues pertaining to the respective Banking Group
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 Support legal systems to automate routine affairs like notice management, arbitrations and executions
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 Maintaining and developing legal MIS by furnishing the details of the legal intervention taken and the matters defended
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 Help develop and update the legal manuals and procedures related to respective Banking group from time to time
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 Champion the adoption of high quality market intelligence and data analytics to provide best legal advisory services and remedial actions in line with the banks reputation and business strategy
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 Recommend improvements to processes and policies across the Banking business to drive operational efficiencies and high quality customer service
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 Keep abreast with global legal trends and competitor strategies in key markets
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 Guide and encourage the teams to be effective implementers/ decision makers within the parameters of legal and internal policy framework
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 Monitor key parameters on productivity, hiring quality and attrition rates and make necessary improvements
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 Champion IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight
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 Attract and retain best-in-class talent for key roles in their reporting structure
 
 
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 </ul>
 
 Educational Qualifications
 
 
 
 
 Graduation:
 
 Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business &amp; Insurance (BBI) / Bachelor of Management Studies (BMS)
 
 
 
 Post-Graduation:
 
 Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA)
 
 
 
 Experience:
 
 10 -18 years of relevant experience
</div>

Senior Legal Counsel

<div>
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Sales Manager- 2 Wheeler Loan
 
 
 
 Function/ Department:
 
 2 Wheeler Loan
 
 
 
 Job Purpose
 
 
 
 The role entails scaling up the business for the Two-wheeler lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, Information Technology, Credit, Business Intelligence Unit for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Acquisition of 2 Wheeler Loan customers in the identified segment Meet and exceed the defined targets of
 
 
 </li>
 </ul>
 new customer acquisitions month on month by analyzing transaction banking needs of the customer.
 
 
 <ul>
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 Provide regular feedback to RM on opportunities and customer needs.
 </li>
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 Ensure adherence to selling norms and SOPs defined by the organization
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 Ensure strict compliance with internal guidelines and external regulations
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 Ensure quality sourcing in line with the Bank's policy
 
 
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 </ul>
 
 Education Qualification
 
 
 
 
 Graduation:
 
 Any Graduate
 
 
 
 Post-graduation:
 
 MBA
 
 
 
 Experience:
 
 2 to 5 years of experience
</div>

Sales Manager-2 Wheeler Loan

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 Job Title - Sales Manager: Two-Wheeler Loan
 
 
 Place of work: Pan India
 
 
 Business Unit - Retail Banking
 
 
 Function - Retail Banking
 
 
 Job Purpose: The role entails direct customer interaction and is responsible for acquisition of 2 Wheeler Loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Acquisition of 2 Wheeler Loan customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Provide regular feedback to RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Managerial &amp; Leadership Responsibilities
 
 
 
 <ul>
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 Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
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 Create environment for team to focus on automation and digital enablement to fulfil customers needs holistically
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 Attract &amp; retain best-in class talent to meet Bank's rapid growth targets
 
 
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 </ul>
 
 Educational Qualifications
 
 
 
 Graduate - Any
 
 
 Post Graduate - Any
 
 
 Experience: 0 to 4 Years
</div>

<div>
 
 Job Requirements
 
 
 
 
 Job Title &ndash;
 
 Relationship Manager-Group
 
 
 
 Place of work
 
 -RAJASTHAN
 
 
 
 Business Unit
 
 - Retail Banking-Rural Banking
 
 
 
 Function
 
 - Rural Sales
 
 
 
 Job Purpose
 
 
 
 The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify prospective customers and convert them into real business opportunities. The role bearer is responsible for creating Joint Liability Groups and centres and managing them through the formation, disbursal and collection phases while managing a team to drive client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 Deepen existing portfolio to ensure customer stickiness
 
 
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 Manage zoning activity to map household needs in villages and areas allocated
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 Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets
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 Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements
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 Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer
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 Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship
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 Monitor high collections efficiency through discipline and drive
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 Conduct field audits and customer verifications to ensure high quality of accounts
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 Gather latest Market intelligence and track and benchmark against best practices in competitor banks.
 
 
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 '- Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
 
 
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 Recommend process changes in order to improve service efficiency and quality across the branch network
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 Manage a team of field officers, taking responsibility of their development and attrition
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 Develop and implement livelihood advancement and community development initiatives.
 
 
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 </ul>
 
 Managerial &amp; Leadership Responsibilities &ndash;
 
 
 
 <ul>
 <li>
 Attract and retain best-in-class talent for key roles in their reporting structure
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 Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
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 Enable teams to drive growth targets by providing necessary support.
 
 
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 </ul>
 
 Educational Qualifications
 
 
 
 Graduate-Any
 
 
 Post Graduate-Optional
 
 
 
 Experience
 
 
 
 3-7 years of relevant Rural banking experience.
</div>

Relationship Manager-Group

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IDFC FIRST Bank

ABOUT_COMPANY

Territory Manager-Used 2 Wheeler Loan

Territory Manager-Used 2 Wheeler Loan

State Head-Commercial Vehicles

Senior Legal Counsel

Sales Manager-2 Wheeler Loan

Sales Manager-2 Wheeler Loan

Relationship Manager-Group