Qureos Mentor

IDM Companies

<div>It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Job Description: Community Manager I
Overview:
The Community Manager is responsible for ensuring the day-to-day onsite operations run smoothly while being empowered to make decisions and lead their team to success. This position is responsible for the overall performance of the community &ndash; both financially and aesthetically. The community manager must prioritize responsibilities in a fast-paced, dynamic environment while maintaining a consistent commitment to an excellent customer experience.
Duties/Responsibilities<ul><li>
 Be an active partner in marketing efforts, including outreach, preferred employer programs, networking, and social media campaigns.</li><li>
 Develop the team&rsquo;s sales skills and techniques to lease apartment homes through knowledge of market conditions, competitors, amenities, floorplans, and availability. Consistent, in-person comp shopping and market surveys required.</li><li>
 Review, approve and oversee all administrative tasks, including Pos, petty cash, applications, move-ins, delinquency, lease renewals, move-outs/ FMOs, notices, and eviction processes.</li><li>
 Oversee, help execute, and attend resident events to aid in retention, positive reviews, and occupancy goals.</li><li>
 Provide concierge-level customer service to clients, customers, vendors, and coworkers; follow up and follow through in a timely manner.</li><li>
 Demonstrate positive conflict resolution, being respectful and professional at all times.</li><li>
 Obtain bids, participate in annual budget creation and month-end financial duties. Manage budget to maximize income, while reducing expenses.</li><li>
 Forecast, hire, train, develop, coach, set goals/ expectations, and provide supervision, empowerment, support, feedback, and discipline to staff.</li><li>
 Oversee the activities of the maintenance staff and vendors in partnership with maintenance supervisor.</li><li>
 Monitor daily property performance, income, expense, occupancy, etc. in accordance with budget and company standards.</li><li>
 Comply, and oversee that staff comply with federal, state, and local Landlord/Tenant laws, fair housing regulations, company policy, and procedure.</li><li>
 Perform routine property walks and inspections to ensure a safe, aesthetically pleasing, and comfortable environment for residents, visitors, and staff.</li><li>
 Comply with all company policy, while demonstrating IDM&rsquo;s Core Values.</li></ul>
Skills/Abilities:<ul><li>
 3-5 years relevant property management experience required, preferably conventional.</li><li>
 Excellent interpersonal, motivational, time management, and leadership skills.</li><li>
 Team player, willing to go the extra mile to provide concierge-level customer service.</li><li>
 Effective communicator, both written and verbal.</li><li>
 Strong multi-tasking, organizational and problem-solving skills, with attention to detail; a solution finder.</li><li>
 Well-versed in property management software and technologically savvy.</li><li>
 Understanding of preventative and ongoing property maintenance.</li></ul>
Physical Requirements:<ul><li>
Prolonged periods of sitting, standing, and walking</li><li>
Must be able to lift up to 15 pounds</li></ul></div>

Community Manager

Join IDM Companies and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IDM Companies

About Company

Community Manager