Qureos Mentor

IES Pakistan

Admission Manager (UK) - IES-PakistanAre you a highly organised and detail-oriented professional with a passion for helping students achieve their academic goals? We are a leading UK Education Consultancy dedicated to providing prospective students with expert guidance and support on their journey to study in the UK. We are currently seeking a dynamic and proactive Admissions Manager to join our team.Key ResponsibilitiesAs the Admissions Manager, you will be a vital part of our team, overseeing the entire student application process from initial inquiry to final enrolment. Your role will be critical in ensuring a smooth and efficient experience for all our applicants.<ul><li>Manage the Admissions Process: Oversee the end-to-end admissions process for students applying to UK schools, colleges, and universities. This includes application processing, document verification, and ensuring all deadlines are met.</li><li>Provide Expert Guidance: Offer professional, up-to-date advice to students and their families on entry requirements, course options, and the UK education system.</li><li>Liaise with Institutions: Build and maintain strong relationships with admission teams at various UK educational institutions. Act as the primary point of contact for all application-related queries.</li><li>Compliance and Visa Support: Stay current on UK Visa and Immigration (UKVI) regulations, particularly for Student Visas. Assist students with the necessary visa application documentation and procedures.</li><li>Data Management: Maintain accurate and confidential student records using our CRM system, ensuring data integrity and generating reports for management as required.</li><li>Continuous Improvement: Identify and implement improvements to our admissions policies and procedures to enhance efficiency and the overall student experience.</li></ul>What We're Looking For<ul><li>Experience: A minimum of [2] years of experience in an admissions or student services role, within the UK education sector.</li><li>Knowledge: A strong understanding of the UK education system, UCAS, and the application processes for various academic levels (e.g., undergraduate, postgraduate).</li><li>UKVI Expertise: In-depth knowledge of UKVI regulations and student visa application requirements. Experience with Tier 4 (Child Student) and Student Visas is highly desirable.</li><li>Exceptional Communication: Excellent verbal and written communication skills with the ability to build rapport with a diverse range of clients and partners.</li><li>Organisational Skills: Superb attention to detail and a proven ability to manage high volumes of administrative tasks and competing priorities under pressure.</li><li>IT Proficiency: Competence in using CRM systems, databases, and Microsoft Office Suite.</li></ul>What We Offer<ul><li>A competitive salary and performance-based bonuses.</li><li>A collaborative and supportive work environment.</li><li>Opportunities for professional development and training.</li><li>The chance to play a key role in a reputable consultancy, making a tangible difference in the lives of students.</li></ul>If you are a motivated, reliable, and results-driven professional with a passion for education, we want to hear from you.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs100,000.00 - Rs110,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>UK Education Consultancy: 2 years (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>Work Location: In person

UK Admission Manager

Customer Relations ExecutiveAre you a people person with a passion for building lasting relationships? Do you thrive in a fast-paced environment where you can make a real difference in a customer&rsquo;s experience? We&rsquo;re looking for a dedicated Customer Relations Executive to join our team and become the face of our company to our valued clients.What You'll DoAs a Customer Relations Executive, you will be the key point of contact for our clients. Your primary focus will be to ensure their satisfaction by providing exceptional service and resolving their concerns with empathy and efficiency. This isn't just a support role&mdash;it's an opportunity to build trust, foster loyalty, and contribute directly to our company's growth.<ul><li>Be a Customer Champion: Respond to customer inquiries via phone, email, and live chat, offering timely, accurate, and helpful information.</li><li>Solve Problems: Investigate and resolve customer complaints or issues, going the extra mile to turn a negative experience into a positive one.</li><li>Build Relationships: Proactively reach out to clients to check in, gather feedback, and ensure they are getting the most out of our products/services.</li><li>Collaborate and Communicate: Work closely with other departments, such as sales and technical support, to ensure a seamless customer journey.</li><li>Contribute to Improvement: Document customer interactions and feedback, helping us identify trends and areas where we can improve our services.</li></ul>What We're Looking For<ul><li>Experience: Proven experience in a customer-facing role, such as customer service, client relations, or a similar field.</li><li>Communication Skills: Excellent verbal and written communication skills with the ability to articulate complex information clearly and concisely.</li><li>Problem-Solving Skills: A knack for thinking on your feet and finding creative, effective solutions to customer challenges.</li><li>Empathy and Patience: The ability to listen actively and respond to customer needs with a positive and patient attitude, even in difficult situations.</li><li>Tech Savviness: Proficiency with CRM software (like Salesforce, HubSpot, etc.) and other customer service tools.</li></ul>Why Join Us?We believe that our employees are our greatest asset. We offer a supportive and dynamic work environment where your contributions are recognized and valued. You'll have opportunities for professional development, a competitive salary, and a chance to be part of a team that's passionate about delivering an outstanding customer experience.If you are a motivated individual who is passionate about people and committed to excellence, we encourage you to apply. We can't wait to meet you!Job Type: Full-timePay: From Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Client Relation Executive

Join IES Pakistan and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IES Pakistan

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UK Admission Manager

Client Relation Executive