Qureos Mentor

ifcondestion business tower, shamci society, karachi

Job Description &ndash; IT SpecialistInstallation, configuration, and maintenance of NVR/DVR and CCTV camera systemsLaptop/Desktop repairing and troubleshooting (hardware &amp; software)Internet wiring, network cabling, router/switch configurationManaging and troubleshooting PBX/extension call systems (IP Phones/VoIP)Installation and support of ZKTeco biometric, thumb machines &amp; attendance devicesShould be proficient in MikroTik &amp; pfSense firewall/router configurationEnsure smooth and timely IT services &amp; support for all staffMaintain proper IT asset documentation and system recordsJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Senior IT Specialist

We Are Hiring &ndash; Online Quran Teachers (Office-Based, Karachi)Position: Online Quran Teacher (Night Shift) Location: Office-based (Karachi residents only) Timing: 8:00 PM &ndash; 6:00 AMRequirements:<ul><li>Must be Karachi-based and willing to work from our office.</li><li>Strong knowledge of Quran, Tajweed, and Islamic teachings.</li><li>Prior teaching experience (especially online) will be preferred.</li><li>Good communication skills in English and Urdu.</li><li>Responsible, punctual, and dedicated to students&rsquo; progress.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Training and career growth opportunities.</li></ul>Only Karachi residents should apply.To apply, send your CV/Resume to: [daurlquran75@gmail.com/ 03183421316]Job Type: Full-timePay: Rs22,000.00 - Rs50,000.00 per monthWork Location: In person

Online Quran Teachers

Job Title: Customer Care Support Agent Department: Customer Service Reports to: Team Leader / Manager Work Schedule: Rotational Shifts (24/7 Operation), 6 days a weekJob Overview: We are seeking dedicated and well-spoken Customer Care Support Agents to join our dynamic 24/7 team. You will be the first point of contact for our customers, providing outstanding service and support. This role is critical in maintaining our company's reputation for excellence and ensuring a positive customer experience at all times.Key Responsibilities:&middot; Handle a high volume of inbound calls, emails, and chats in a professional and timely manner.&middot; Provide accurate information regarding products, services and company policies.&middot; Efficiently troubleshoot and resolve customer issues, complaints, and queries at the first point of contact whenever possible.&middot; Process forms, applications, and requests accurately using the company's CRM system.&middot; Identify and escalate priority issues to the relevant departments to ensure swift resolution.&middot; Maintain detailed and accurate records of all customer interactions and transactions.&middot; Meet or exceed individual performance targets related to call quality, customer satisfaction (CSAT), average handle time, and first-call resolution.&middot; Adhere to all company policies, scripts, and procedures.Required Qualifications and Skills:&middot; Excellent Command of the English Language: Must be well-spoken with clear articulation, a neutral accent, and impeccable grammar.&middot; Availability: Must be fully available to work rotational shifts, including nights.&middot; Customer Focus: A genuine passion for helping people and a strong customer-centric approach.&middot; Communication Skills: Exceptional active listening and verbal communication skills.&middot; Problem-Solving: Ability to think quickly, assess situations, and provide effective solutions.&middot; Resilience &amp; Composure: Ability to remain calm, patient, and professional under pressure, especially when dealing with difficult customers.&middot; Computer Literacy: Proficiency in using computers, navigating multiple software systems simultaneously, and basic typing skills.&middot; Team Player: Ability to work effectively both independently and as part of a team.&middot; Minimum Education: High school diploma or equivalent is required. A university degree is a plus.Preferred Experience:&middot; Previous experience in a call centre or customer-facing role is highly advantageous.&middot; Experience with CRM software (e.g., Salesforce, Zendesk) is a plus.What We Offer:&middot; Competitive salary and performance-based incentives.&middot; Comprehensive training and ongoing support.&middot; Opportunities for career growth and advancement.Location: KARACHI NEAR AIRPORTJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthLocation:<ul><li>Karachi Shahra-E-Faisal (Preferred)</li></ul>Work Location: In person

Customer Care Support Agent

About Us: We are a growing online Quran academy dedicated to providing high-quality Quranic education to students worldwide. We are looking for a skilled HR Representative to join our team and manage recruitment, employee relations, and HR operations.Key Responsibilities:<ul><li>Handle recruitment for Quran teachers and administrative staff.</li><li>Maintain employee records and ensure compliance with company policies.</li><li>Address staff concerns and resolve HR-related issues.</li><li>Assist management in developing HR strategies.</li></ul>Requirements: <ul><li>Preference will be given to candidates who are Aleem-e-Deen or Hafiz Quran.</li><li>Minimum 3 years of HR experience (preferably in education or online learning sector).</li><li>Fluent in English (spoken and written).</li><li>Proficient in MS Office (Word, Excel, PowerPoint, Outlook).</li><li>Strong communication and interpersonal skills</li><li>.Ability to work independently and handle multiple tasks.</li></ul>Salary: Competitive, based on experience.How to Apply: Send your CV and a short cover letter to [03132981095] with the subject line: HR Representative Application.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

HR Representative – Online Quran Academy

Join ifcondestion business tower, shamci society, karachi and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ifcondestion business tower, shamci society, karachi

ABOUT_COMPANY

Senior IT Specialist

Online Quran Teachers

Customer Care Support Agent

HR Representative – Online Quran Academy