Qureos Mentor

IH Mississippi Valley Credit Union

<div>Join Our Team as an Account Officer at IHMVCU!
IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member focused Account Officer with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds. If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry.
As an Account Officer, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions as well as opening new accounts and CDs. This position is based at our Financial Center located at 3990 Merle Hay Rd, Des Moines, IA, however travel may occasionally be required.
Candidates must be available and willing to attend the following:
Start Date: May 11, 2026
New Hire Training: May 11th &ndash; May 15thMay 18th &ndash; May 22nd in the Quad Cities Area
Education and Experience:<ul><li>
High School Diploma or equivalent, additional education in finance, business or related field is a plus.</li><li>
Relative experience in customer support, problem solving and providing quality service is preferred.</li><li>
High level of integrity and commitment to exceptional member service with genuine desire to help others.</li><li>
Ability to build rapport quickly, actively listen and develop strong member relationships.</li><li>
Strong attention to detail skills and commitment to accuracy.</li><li>
Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment.</li></ul>
What are some of the responsibilities of an Account Officer?<ul><li>
Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards.</li><li>
Handle a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.</li><li>
Handles new account openings by verifying required documentation, following established processes, capturing member signatures, and setting up certificate of deposit accounts.</li><li>
Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings.</li><li>
The pay range for this position is $18.00 - $19.00/hr. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity.</li></ul>
Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support:
<ul><li>Outstanding training; We are committed to learning new skills and growing personallyprofessionally</li><li>
Competitive compensation</li><li>
401(k) with company match and profit sharing</li><li>
Paid time off with paid holidays</li><li>
Life Insurance</li><li>
Paid Community Volunteering</li><li>
Education reimbursement</li><li>
Fitness reimbursement</li><li>
Health insurance including dental and vision</li><li>
Flexible Spending AccountsHealth Savings Accounts</li><li>
Employee Assistance Program (EAP)</li></ul>
We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity!
Physical Requirements<ul><li>
Standing: Remaining upright on the feet, particularly for sustained periods of time.</li><li>
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.</li><li>
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.</li><li>
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.</li><li>
Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.</li><li>
Lifting Demands: Up to 50 lbs.</li><li>
Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.</li></ul></div>

Account Officer

Join IH Mississippi Valley Credit Union and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IH Mississippi Valley Credit Union

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Account Officer