Urwah Admin

IHG Hotels & Resorts

<div><div>Truly memorable restaurant experiences don&rsquo;t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we&rsquo;re searching for a new Restaurant Supervisor confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.</div><br>
<div>
<br>
</div><div>A little taste of your day-to-day:</div><br>
<div>
<br>
</div><div>Every day is different, but you&rsquo;ll mostly be:
</div><ul><li>In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known</li>
<li>Endeavour to resolve all complaints during shift and logs all complaints for further follow-up</li>
<li>Supervise cash handling and banking procedures</li>
<li>Prepare daily banking and cash flow reports</li>
<li>Establish and instruct staff in cash security procedures</li>
<li>Deal with irregular payments</li>
<li>Supervise the maintenance of service equipment</li>
<li>Monitor standards of guest facilities and services</li>
<li>Control stock and monitor security procedures</li>
<li>Assist with menu and wine list creation</li>
<li>Supervise functions</li>
<li>Supervise outlet service</li></ul><br>
<p><br>
What We need from you:</p>
<ul>
<li>A 5-star experience is a must</li>
<li>Resort experience is an added advantage
</li><li>Great communication skills</li>
<li>Ability to work in a team and in different functions</li>
<li>Warm and inviting personality</li>
<li>Ability to think calmly under pressure</li>
<li>Willingness to learn open-mindedly</li>
<li>Passion for food and curiosity for something new</li>
<li>Organisational skills in restaurant operation</li></ul><br>
<div>
<br>
</div><div>What you can expect from us:</div><br>
<div>
<br>
</div><div>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.<br>
</div><div></div><br>
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br>
</div><div></div><br>
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br>
</div><div></div><br>
<div>So, join us and you&rsquo;ll become part of our ever-growing global family.
</div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Restaurant Supervisor at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

<div><p>We seek an experienced, results-driven purchasing manager to join our team at InterContinental Taif<br>
<br>
As a purchase manager, you will be responsible for handling the procurement process, sourcing suppliers and managing vendor relationships to ensure a seamless supply chain and optimise costs. You will also collaborate with cross-functional teams, make strategic decisions and implement best practices within our procurement function.<br>
</p><p>A little taste of your day-to-day:</p><p><br>
This is an exciting opportunity to contribute to our company's success and be part of a dynamic team in a competitive market. We offer competitive compensation packages, health benefits and a supportive work environment that fosters learning and professional growth.</p><p><b>
Objectives of this role</b></p><ul><li>
Developing and implementing procurement strategies and policies for cost optimisation and enhancing supply chain efficiency.</li><li>
Identifying, evaluating and selecting suppliers based on quality, reliability, cost-effectiveness and adherence to ethical and sustainability standards.</li><li>
Negotiating contracts and terms with suppliers to ensure favourable pricing, payment terms and mutually beneficial agreements.</li><li>
Collaborating with internal stakeholders to understand their requirements and align procurement activities with organisational goals.</li><li>
Conducting market research and analysis to stay updated on industry trends, supplier capabilities and pricing fluctuations.</li><li>
Managing supplier relationships, including ongoing performance evaluation, issue resolution and fostering long-term partnerships.</li><li>
Monitoring inventory levels, analysing demand patterns and implementing inventory management strategies to manage stock levels and avoid shortages or excesses.
</li><li>Handling Capex requirements, processing the necessary documentation, and obtaining signatures from all relevant stakeholders</li></ul><p>
</p><p>Every day is different, but you&rsquo;ll mostly be:</p><ul><li>
Implement procurement systems and tools to streamline processes and enhance efficiency.</li><li>
Source and negotiate with potential suppliers, assess their capabilities and evaluate their suitability based on predefined criteria.</li><li>
Manage supplier relationships, including regular communication, performance evaluations and issue resolution.</li><li>
Collaborate with internal stakeholders to understand their requirements and develop procurement plans accordingly.</li><li>
Analyse inventory levels, demand forecasts and consumption patterns to optimise stock levels and reduce carrying costs.</li><li>
Continuously evaluate and improve procurement practices, including identifying cost-saving opportunities and process enhancements.</li><li>
Prepare and present reports on procurement activities, performance metrics and cost savings to higher management.</li><li>
Develop and maintain procurement metrics to track performance, identify areas for improvement and report on sourcing effectiveness.</li><li>
Implement sustainable and socially responsible strategic sourcing practices, including supporting local suppliers and promoting ethical sourcing.</li><li>
Stay updated on regulatory requirements and ensure compliance with applicable laws and regulations related to sourcing activities.</li><li>
Manage end-to-end Capex processes, including requirement assessment, documentation, workflow coordination, and securing stakeholder approvals.</li><li>
Oversee Capex submissions, ensuring accurate documentation, compliance, and timely endorsement from all stakeholders.</li><li>
Coordinate Capex documentation and approvals, driving smooth processing and alignment with organizational standards.</li></ul><p>
</p><p>What We need from you:</p><p>
</p><p><b>Required skills and qualifications</b></p><ul><li>
Bachelor's degree in supply chain management, business administration or a related field.</li><li>
5+ years of experience as a purchasing manager within the Saudi market.
</li><li>In-depth knowledge of procurement principles, strategies and best practices.</li><li>
Demonstrable experience in the Saudi market and familiarity with local suppliers and sourcing channels.</li><li>
Experience in implementing sustainable and socially responsible procurement practices.</li><li>
Strong skills in budgeting, cost optimisation and negotiation techniques.</li><li>
Knowledge of vendor management and inventory management systems.</li><li>
An analytical mind with excellent communication and interpersonal skills.</li><li>
Ability to work collaboratively with cross-functional teams.</li><li>
Proficiency in using procurement software and systems.</li><li>
Knowledge of local and national laws and regulations related to procurement.</li><li>
Willingness to work in a fast-paced and competitive environment.</li></ul><p><b>
Preferred skills and qualifications</b></p><ul><li>
Master&rsquo;s degree in supply chain management, business administration or related field.</li><li>
Knowledge of industry-specific regulations and compliance requirements.</li><li>
Relevant certification in procurement or supply chain management.</li><li>
Proficiency in data analysis and reporting tools.</li><li>
Ability to lead and mentor a team of procurement professionals.</li><li>
Detail-oriented with strong organisational and time management abilities.</li><li>
Multilingual skills to effectively communicate with diverse stakeholders.</li><li>
Experience with global sourcing, logistics and supply chain best practices.</li></ul><p>
What you can expect from us:
</p><ul><li>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
</li></ul><p></p><p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,
</p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Purchasing Manager

<div><p>As the world&rsquo;s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.</p>
<p>
Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.</p>
<p>
If you&rsquo;d like to embrace a wider world of experiences and opportunities, we&rsquo;d like to welcome you to join <b>InterContinental Dubai Marina Hotel &amp; Residences</b> as <b>Food &amp; Beverage Attendant.</b></p>
<p>
InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina, featuring 328 rooms and residence suites, flexible event spaces, and a variety of restaurants &amp; bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.</p>
<p><b>
Your role will include but not be limited to:</b></p>
<ul>
<li>Greet guests warmly and professionally, providing a welcoming and memorable dining experience.</li>
<li>Take and serve food and beverage orders accurately and efficiently.</li>
<li>Maintain cleanliness and organization of tables, service areas, and the overall restaurant.</li>
<li>Ensure menu knowledge to confidently assist guests with recommendations and respond to any dietary requirements or preferences.</li>
<li>Collaborate with team members to ensure smooth restaurant operations and guest satisfaction.</li>
<li>Handle guest feedback with professionalism and ensure any concerns are resolved promptly.</li>
<li>Follow all hygiene, health &amp; safety, and food safety standards at all times.</li>
</ul>
<p><b>Why you will love this job:</b></p>
<ul>
<li>Work in a dynamic, high-energy environment where no two days are the same.</li>
<li>Learn new skills, receive mentorship, and have opportunities for career growth.</li>
<li>Be part of a supportive team that values collaboration and fun.</li>
<li>Enjoy benefits like staff discounts, and a creative, inspiring workplace.</li>
</ul>
<p><b>Ideally, you'll have some or all the following qualifications and experience we're looking for:</b></p>
<ul>
<li>You&rsquo;re excited about providing exceptional service and creating an unforgettable atmosphere.</li>
<li>Previous experience of alteast 1 year in a similar role.</li>
<li>You thrive in a collaborative environment and are eager to contribute to a dynamic team.</li>
</ul>
<p><b>What you can expect from us</b></p>
<p>
We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including impressive room discounts, and some of the best training in the industry.</p>
<p>
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.</p>
<p>
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p>
<p>
So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!</p><p></p>
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.<p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Food & Beverage Attendant at InterContinental Dubai Marina Hotel & Residences

<div>
 As Assistant Purchasing Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
 <br/>
 <br/>
 Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.
 <br/>
 <br/>
 <strong>
  Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 As Assistant Purchasing Manager, I will assume full responsibility for the efficient operation of the Purchasing function to provide exceptional product within brand operating standards across the preparation and processing of requisitions and purchase orders for supplies and equipment, storage and stock takes.
 <br/>
 <br/>
 The duties and responsibilities will include:
 <br/>
 <br/>
 <ul>
  <li>
   Source and purchase the most suitable products for the operation that are relevant and in line with Six Senses policies plus wellness and sustainability practices
  </li>
  <li>
   Regularly review suppliers and contracts to ensure conformity with Six Senses requirements.
  </li>
  <li>
   Vendor and market assessment, ordering, stocktakes and storage will be undertaken at the required times to ensure all stock is on hand, is of the right quality and properly stored in line with Six Senses standards.
  </li>
  <li>
   Instill a fair and transparent Vendor/Supplier Vetting process and hold vendors/suppliers to Six Senses Sustainability and Eat With Six Senses guidelines.
  </li>
  <li>
   Pro-actively engage in weekly Farmers Market and make purchasing trip to local farmers, bakers and fishermen in order to help grow local community vendors/suppliers before choosing large global vendors/suppliers.
  </li>
  <li>
   Visit vendor distribution, processing or place of business yearly.
  </li>
  <li>
   Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
  </li>
  <li>
   Instill a cost-focused philosophy through training and education.
  </li>
  <li>
   Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 To execute the position of Assistant Purchasing Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
 <br/>
 <br/>
 <ul>
  <li>
   Possess a minimum of a Bachelor&rsquo;s degree in Materials or Purchasing Management, or a relevant field of work and three years purchasing experience, or an equivalent combination of education and experience. More than three years&rsquo; experience in a similar role, preferred.
  </li>
  <li>
   I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.
   <br/>
   <br/>
  </li>
 </ul>
 The above is intended to provide an overview of the role and responsibilities for Assistant Purchasing Manager at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
 <br/>
 <br/>
 Six Senses Zighy bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.
 <br/>
 <br/>
 Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
 <br/>
 <br/>
 Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand&rsquo;s vision: to reawaken people&rsquo;s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
 <br/>
 <br/>
 You&rsquo;re about to be the author of this journey that takes you through life&rsquo;s undiscovered passageways, hidden treasures, and meaningful experiences.
 <br/>
 <br/>
 It&rsquo;s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
 <br/>
 <br/>
 Let the journey begin.
 <br/>
 <br/>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>


Assistant Purchasing Manager - Six Senses Zighy Bay

<div>
 Do you picture yourself as a AC &amp; Refrigeration Technician? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.
 <br/>
 <br/>
 We are looking for a skilled AC &amp; Refrigeration Technician who meets IHG safety, quality, and operational standards while ensuring our guests enjoy a comfortable stay.
 <br/>
 <br/>
 A little taste of your day-to-day
 <br/>
 <br/>
 Every day is different, but you&rsquo;ll mostly be:
 <br/>
 <br/>
 <ul>
  <li>
   Maintain and repair all HVAC, AC, and refrigeration systems in accordance with IHG Engineering Standards.
  </li>
  <li>
   Perform routine preventive maintenance as per the hotel&rsquo;s PM program, ensuring minimal downtime and maximum efficiency.
  </li>
  <li>
   Troubleshoot issues with chillers, split units, VRF/VRV systems, cold rooms, freezers, and kitchen refrigeration equipment.
  </li>
  <li>
   Ensure all work complies with IHG Safety &amp; Security Standards, local regulations, and environmental guidelines.
  </li>
  <li>
   Respond promptly to guest and operations maintenance requests and resolve issues within agreed timeframes.
  </li>
  <li>
   Maintain accurate records of maintenance activities, spare parts, and equipment inventory.
  </li>
  <li>
   Support engineering team with general maintenance tasks when required.
  </li>
  <li>
   Participate in emergency response procedures and contribute to maintaining a safe working environment.
   <br/>
   <br/>
  </li>
 </ul>
 What do we need from you?
 <br/>
 <br/>
 <ul>
  <li>
   Minimum 5 years&rsquo; experience as an AC &amp; Refrigeration Technician in the hospitality industry (IHG experience is an advantage).
  </li>
  <li>
   Certified HVAC/AC Technician or equivalent vocational qualification.
  </li>
  <li>
   Strong knowledge of refrigeration cycles, electrical controls, and mechanical systems.
  </li>
  <li>
   Ability to read technical manuals, diagrams, and schematics.
  </li>
  <li>
   Good communication skills and a guest-focused attitude.
  </li>
  <li>
   Ability to work independently and as part of a multicultural engineering team.
  </li>
  <li>
   Flexible with shifts, including weekends and public holidays.
   <br/>
   <br/>
  </li>
 </ul>
 Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
 <br/>
 <br/>
 Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
 <br/>
 <br/>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>


AC & Refrigeration Technician

<div>
 At
 <strong>
  voco Cairo Arabella Plaza, the very first voco
 </strong>
 in Egypt, we&rsquo;re redefining the dining and hospitality experience with a fresh, vibrant spirit and a commitment to excellence.
 <br/>
 <br/>
 We are looking for a
 <strong>
  Stewarding Supervisor
 </strong>
 to join our dynamic team, leading the stewarding operations to ensure the highest standards of cleanliness, hygiene, and safety across all kitchens and back-of-house areas.
 <br/>
 <br/>
 <strong>
  A little taste of your day-to-day:
  <br/>
  <br/>
 </strong>
 <strong>
  Every day is different at IHG, but you&rsquo;ll mostly be:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise daily stewarding operations, including cleaning schedules, dishwashing, and sanitation of all kitchen utensils, dishware, cookware, and equipment.
  </li>
  <li>
   Assign duties and schedules, monitor staff performance, and ensure discipline, grooming, and professional conduct of the team.
  </li>
  <li>
   Ensure all kitchen and back-of-house areas (including storage rooms, garbage areas, and loading docks) are maintained to the highest hygiene, HACCP, and safety standards.
  </li>
  <li>
   Oversee the handling, cleaning, and proper storage of kitchen equipment, utensils, chinaware, and glassware, while controlling and minimizing breakage and losses.
  </li>
  <li>
   Monitor and manage inventory of cleaning supplies and chemicals, ensuring correct use, storage, and cost efficiency.
  </li>
  <li>
   Support banquet, catering, and outlet operations with timely stewarding setup, breakdown, and supply of clean equipment and utensils during peak operations.
  </li>
  <li>
   Train, guide, and onboard stewarding colleagues in hygiene practices, food safety compliance, chemical handling, and equipment use.
  </li>
  <li>
   Report and follow up on equipment malfunctions, maintenance needs, and ensure preventive maintenance of kitchen and dishwashing equipment.
  </li>
  <li>
   Promote and comply with hotel health, safety, fire, and emergency procedures, taking responsibility to rectify hazards and report major concerns.
  </li>
  <li>
   Monitor waste management and recycling procedures to align with sustainability goals.
  </li>
  <li>
   Maintain accurate records of breakage, losses, maintenance reports, and stewarding supplies.
  </li>
  <li>
   Collaborate with chefs, F&amp;B, and other departments to support smooth kitchen and service operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Need From You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent.
  </li>
  <li>
   2&ndash;3 years of experience in stewarding, dishwashing, or kitchen sanitation, with at least 1 year in a supervisory or lead role, preferably in a hotel environment.
  </li>
  <li>
   Knowledge of cleaning techniques, sanitation standards, and food safety procedures.
  </li>
  <li>
   Strong leadership and team management skills.
  </li>
  <li>
   Ability to work in a physically demanding environment (standing, lifting, carrying).
  </li>
  <li>
   Good communication and organizational skills.
  </li>
  <li>
   Flexible schedule availability, including weekends, nights, and holidays.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
 <br/>
 <br/>
 Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 <br/>
 <br/>
 IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
 <br/>
 <br/>
 <strong>
  So, join us and you&rsquo;ll become part of our ever-growing global family.
  <br/>
  <br/>
 </strong>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>


Stewarding Supervisor - voco Cairo Arabella Plaza

<div><p><b>Role Purpose</b></p>
<p>
Responsible to actively maximizing cash-flow opportunities through the effective credit control, cash collection and timely query, resolution on a portfolio of assigned customer accounts. Ensure that the integrity of all work and interactions with customers are completed in accordance with IHG policy and procedures and compliant with Sara banes Oxley legislation.</p>
<p><b>
Key Accountabilities</b></p>
<ul>
<li>Responsible for the collections process to include - a) Effective &amp; regular follow up with customers for outstanding receivables b) All aged (90+) past due items are addressed regularly and escalated c) Ensuring processes and procedures are followed regarding customer contacts, adhering to the process policy, legal requirement, reviewing collection data and allocating resources as needed d) Proactively inform any customer issues and escalation e) Issues &amp; identified mistakes are not repeated</li>
<li>Develop &amp; maintain relationship with hotels - Listen to and communicate with customer to obtain all required information necessary to determine and address their specific needs; tactfully explain why, if service cannot be provided</li>
<li>Responsible for reconciliation for customers, research for unapplied cash, preparation of accurate reports as &amp; when required</li>
<li>Accurate &amp; correct statement, reports &amp; data is provided to internal &amp; external customers within time lines assigned</li>
<li>Responsible for timely responses to internal &amp; external customers</li>
<li>Ensure all customer records are kept up to date, call logs/conversations in People Soft and all maintenance processes are documented and filed as agreed</li>
<li>Backup plan during leaves and assisting other members during the leaves &ndash; Ensuring all reports, queries are addressed as per timelines</li>
<li>Ensuring other portfolios &amp; responsibilities are managed as and when asked or assigned upon</li>
</ul>
<p><b>Key Skills &amp; Experiences</b></p>
<ul>
<li>Education: Associate Degree or Bachelor's Degree in a relevant field of work or an equivalent combination of education and work-related experience.</li>
<li>Experience A minimum of 2-3 years work related experience with demonstrated proficiency and understanding in one or more functions related to the position.</li>
</ul>
<p>Technical Skills and Knowledge</p>
<ul>
<li>Effective team player with a Positive attitude &amp; proactive approach</li>
<li>Ability to influence and negotiate resulting in positive customer payment decisions</li>
<li>Demonstrated effective/strong verbal and written communication skills</li>
<li>Demonstrated proficiency in recognizing &amp; resolving problems or inconsistencies in transactions and systems</li>
</ul><p></p><div>
<div><div>At IHG Hotels &amp; Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You&rsquo;ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there&rsquo;s Room for You at IHG.<br>
</div><div></div><br>
<div>Over recent years, we&rsquo;ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests &amp; owners love.<br>
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<div>We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That&rsquo;s why here at IHG, we give our colleagues flexibility and balance &ndash; working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that&rsquo;s why leaders work with teams to determine how and when they collaborate.<br>
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<div>We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.<br>
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<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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</div></div><div></div><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Sr Analyst Collections

Join IHG Hotels & Resorts and explore 63   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.