Urwah Admin

IHG Hotels & Resorts

Overview <p>Join to apply for the <b>Club Lounge Agent - Club InterContinental - InterContinental Hotel Dubai Festival City</b> role at <b>IHG Hotels & Resorts</b>.</p><p>Do you see yourself as a Front Desk Agent for InterContinental Hotel Dubai Festival City? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Our hotels cultivate a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one.</p><p>We are part of the InterContinental Hotels Group at Dubai Festival City, which includes four hotels and a range of facilities. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.</p> Responsibilities <ul><li>Be the warm welcome that kicks off a memorable guest experience</li><li>Acknowledge IHG Rewards Club members and returning guests, in person or on the phone</li><li>Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay</li><li>Handle cash and credit transactions</li><li>Start every stay right by swiftly checking guests in and out - take IDs and hand out room keys</li><li>Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions and concerns</li><li>Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary</li><li>Stay safe by following our safety procedures and reporting incidents</li><li>Take pride in your appearance and place as a brand ambassador</li><li>Always know what events and activities are on the day's schedule</li><li>Jump into other ad-hoc duties when your colleagues need your help</li></ul> What we need from you <ul><li>Communication skills - guests and colleagues will need to come to you with concerns as well as compliments</li><li>Fluency in English; extra languages are a plus but not essential</li><li>Literate and tech-savvy - reading, writing, basic maths and computers; experience in our reservations system, Opera</li><li>Flexibility - night, weekend and holiday shifts are part of the job</li><li>High school diploma or equivalent; college or university degree would be a bonus but not essential</li><li>Experience - ideally at least two years in a front desk or guest service position in a 5-star property</li><li>Ability to work independently and within a team</li></ul> What you can expect from us <p>We provide a competitive salary and a wide range of benefits designed to help you live your best work life, including generous room discounts and strong training programs. We promote a culture of trust, support, and acceptance, and are committed to wellbeing and a inclusive workplace through our myWellbeing framework.</p><p>IHG Hotels & Resorts is an equal opportunity employer. We welcome diverse backgrounds, experiences, and perspectives and believe in room to belong, grow, and make a difference for every team member.</p>

Club Lounge Agent - Club InterContinental - InterContinental Hotel Dubai Festival City

<p>First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.</p> Daily Overview <p>A little taste of your day-to-day:</p> <p>Every day is different, but you'll mostly be:</p> <ul> <li>Kicking off truly memorable guest experiences with the warmest of welcomes</li> <li>Acknowledging IHG Rewards Club members and returning guests in person or over the phone</li> <li>Taking, managing, and receiving payments for guest bookings</li> <li>Making the check-in and check-out process feel swift and seamless</li> <li>Staying one step of our guests' needs to anticipate requests and offer tailored recommendations</li> <li>Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations</li> </ul> What We need from you <ul> <li>Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to</li> <li>Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories</li> <li>Fluency in the local language - extra language skills would be great, but not essential</li> <li>Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills</li> </ul> What you can expect from us <p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.</p> <p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p> <p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p> <p>So, join us and you'll become part of our ever-growing global family.</p> <p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p>

Front Desk Agent

<p>Join to apply for the <strong>Franchise Hotel - Assistant Food & Beverage Manager</strong> role at <strong>IHG Hotels & Resorts</strong></p><p>Join to apply for the <strong>Franchise Hotel - Assistant Food & Beverage Manager</strong> role at <strong>IHG Hotels & Resorts</strong></p><p>Get AI-powered advice on this job and more exclusive features.</p><p><em>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees</em>.<br><br><em>By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer</em>.<br><br><strong>About Us<br><br></strong>Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels<br><br><strong>Your day to day<br><br></strong><ul><li>Oversee daily operations of the food and beverage department, ensuring compliance with health, safety, and quality standards.</li><li>Manage inventory control, including ordering supplies, conducting stock takes, and minimizing waste.</li><li>Develop and implement training programs for food and beverage staff to enhance service quality and efficiency.</li><li>Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages.</li><li>Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary.</li><li>Assist in creating and updating menus, considering seasonal availability, customer preferences, and cost-effectiveness.</li><li>Monitor financial transactions and budget adherence, including payroll management and cost analysis.</li><li>Plan and execute special events and catering services, including menu selection, staffing, and logistics coordination.<br><br></li></ul><strong>What We Need From You<br><br></strong><ul><li>Minimum of 2 years of experience in a food and beverage management role</li><li>Bachelor's degree in hospitality or a related field</li><li>Knowledge of food and beverage industry regulations and compliance</li><li>Ability to manage inventory and control costs</li><li>Proficiency in Microsoft Office and Point of Sale (POS) systems</li><li>Excellent communication and interpersonal skills</li><li>Strong leadership and team management abilities</li><li>Ability to multitask and work under pressure</li><li>Customer-focused mindset and commitment to providing exceptional service</li><li>An eye for detail and a passion for quality assurance<br><br></li></ul><strong>What We Offer<br><br></strong>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.<br><br>We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br><br>So, join us and you'll become part of our hotel family.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p> Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Temporary</li></ul> Job function <ul><li> Job function Other</li><li> Industries Hospitality</li></ul><p>Referrals increase your chances of interviewing at IHG Hotels & Resorts by 2x</p><p>Get notified about new Assistant Food Beverage Manager jobs in <strong>Dubai, Dubai, United Arab Emirates</strong>.</p> Assistant Manager - Breakfast Operations - Jumeirah Burj Al Arab <p>Dubai, Dubai, United Arab Emirates 23 hours ago</p> Assistant Outlet Manager - F&B - Jumeirah Wild Wadi Junior Floor Assistant Manager (M/F) - NEW OPENING Dubai Assistant Restaurant Manager (All Day Dining) Hilton Dubai Palm Assistant Outlet Manager - Nuska Beach - Jumeirah Beach Hotel Restaurant Manager (Ginori Terrace, Signature Lounge) - The St. Regis Downtown Dubai Assistant Restaurant Manager - The Butcher Shop & Grill OliOli Dubai Operations Manager - F&B <p>Dubai, Dubai, United Arab Emirates 2 hours ago</p> Assistant Outlet Manager - All-Day Dining Restaurant <p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

Franchise Hotel - Assistant Food & Beverage Manager

<p>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.</p> About Us <p>Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation.</p> Your day to day Operations Management <ul> <li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li> <li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li> <li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li> <li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li> <li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li> </ul> Guest Experience <ul> <li>Ensure guests receive personalized, professional, and memorable experiences.</li> <li>Handle guest complaints or feedback promptly and professionally.</li> <li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li> <li>Maintain strong guest relationships and encourage repeat business.</li> </ul> Team Leadership <ul> <li>Assist in the recruitment, training, and evaluation of spa staff.</li> <li>Support employee scheduling, attendance, and performance management.</li> <li>Foster a positive, motivated, and collaborative team environment.</li> <li>Conduct regular briefings and training sessions to maintain service excellence.</li> </ul> Financial & Sales Support <ul> <li>Assist in achieving spa revenue and profitability goals.</li> <li>Support in preparing reports, budgets, and forecasts.</li> <li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li> <li>Ensure proper billing and adherence to financial procedures.</li> </ul> Marketing & Promotion <ul> <li>Assist with spa promotions, seasonal offers, and partnerships.</li> <li>Coordinate with the marketing team to create attractive campaigns and social media content.</li> <li>Stay updated with industry trends to introduce innovative treatments and experiences.</li> </ul> What We Need From You <ul> <li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.</li> <li>Strong knowledge of spa operations, treatments, and retail products.</li> <li>Excellent communication, leadership, and organizational skills.</li> <li>Customer-oriented with a passion for wellness and hospitality.</li> <li>Proficiency in spa management software and Microsoft Office Suite.</li> <li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.</li> <li>Leadership & Team Management</li> <li>Guest Service Excellence</li> <li>Financial Awareness</li> <li>Attention to Detail</li> <li>Sales & Marketing Focus</li> <li>Problem-Solving</li> <li>Professional Appearance & Attitude</li> </ul> What We Offer <p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p> Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Temporary</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul>

Franchise Hotel - Assistant Spa Manager

<div><div>The primary responsibility of this role is to align the Resourcing activities through structured policies and procedures to ensure the business benefits with motivated talent delivering &lsquo;True Hospitality for Good&rdquo; and create the right environment in which our colleagues can experience &ldquo;True Hospitality at Work&rdquo;. The Assistant Manager - Talent Resourcing will be involved in all generalist Human Resources activities to support and contribute to the overall success of the Human Resources strategy.
</div><div></div><div><b>Your day- to -day</b>
</div><ul><li>Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office, by assisting their inquiries when needed.</li>
<li>Ensure the right caliber and quality of applicants before sending to the Department Heads taking into consideration IHG&rsquo;s focus on Diversity, Equity &amp; Inclusion, healthy gender balance, healthy nationality mix, People of Determination, Localization amongst others.
</li><li>Develop strategy and tool for talent attraction and retention. Work with Director of Human Resources to implement projects and effective process to attract luxury profiles.
</li><li>Implement the necessary metrics to understand trends, opportunities of total Recruitment including Recruitment Forecast, Pipeline, Turnover etc.
</li><li>Maintain healthy relation with all key department heads, understand their hiring requirements and ensure timely hiring support as &amp; when required, and maintaining a proactive approach to resourcing, identifying challenges and providing resourcing solutions.</li>
<li>Timely management of all vacancies posted on E Careers including consistency of adverts and time to fill.</li>
<li>Accuracy of Arrival list, Internal Applications Tracker and Recruitment Tracker</li>
<li>Accuracy of all contracts prepared and timely communication with all new joiners.</li>
<li>Implementation and management of Social Media as attraction and retention tools.</li>
<li>Maintain effective relationship with all agencies and business partners and ensure timely payments of Invoices.</li>
<li>Closing maximum positions through E Careers leads to saving of Agency costs.</li>
<li>As the Assistant Manager for Talent Resourcing, you will be managing the end-to-end Recruitment for the <b>InterContinental Ras Al Khaimah Resort &amp; Spa</b>. The Talent Resourcing Coordinator in charge of Recruitments would be reporting to you.</li>
<li>Ensure adequate support, direction, guidance and motivation is provided to the Talent Resourcing Coordinator, Public Relations Officers and Talent Resourcing intern (if available), in order to get them to perform to their best ability.</li>
<li>Ensure all resourcing processes and administrative tasks are followed explicitly and conducted in a timely manner.</li>
<li>Managing the resourcing platforms MyRecruit for all approved vacancies.</li>
<li>Ensuring the Arrival List is updated at all times with the details of all new joiners including allocated accommodation details in coordination with Housing in charge and Talent Resourcing Coordinator.
</li><li>Ensuring the Recruitment Tracker is updated at all times to ensure all department heads have full visibility of the recruitment cycle.</li>
<li>Ensuring the Internal Job Board and Internal Applications Tracker is updated at all times and Room to grow success stories and new joiners announcements are displayed.</li>
<li>Work with the L&amp;Q Manager to manage the Intern platform and ensure there is a proactive approach in ensuring all departments are supported with interns within the established parameters.</li>
<li>Work with the Director of Human Resources and L&amp;Q Manager to prepare, follow through hotel succession plans.
</li><li>Responsible for the accuracy of all contracts for new joiners and all status change notices for internal promotions and transfers.</li>
<li>Ensure that all recruitments, promotions and transfers are aligned with the approved / set hotel Budget.</li>
<li>Managing the Invoicing Cycle by ensuring regular payments to the agencies are made.</li>
<li>Responsible for implementing the &ldquo;total candidate experience&rdquo; processes to ensure both external candidates and employees experience the IHG Commitment, Room to belong.</li>
<li>Responsible for interviewing all candidates for Job bands 6 and above vacancies and ensuring appropriate correspondence is sent to all CV&rsquo;S coming into the Human Resources department.
</li><li>Performs all additional tasks as directed by the Human Resources management team.</li>
</ul>
<p><b>What we need from you?</b></p>
<ul>
<li>Minimum academic requirements &ndash; bachelor&rsquo;s degree/Diploma within Business/HR/Hospitality</li>
<li>High Level of Passion for finding the right talents</li>
<li>Meticulous; has high attention to details and eye for luxury talents.
</li><li>Excellent communication skills across all mediums &ndash; presentation, telephone, correspondence, face to face etc. and including a high level of impact and influence.
</li><li>High level of common sense and skills of problem solving and making decision.</li>
<li>Luxury and lifestyle experience
</li><li>Resort experience is an added advantage
</li><li>Minimum of 1-year managerial experience</li>
<li>Experience of using an online recruitment system and competency based interviewing techniques</li>
<li>Strong communication skills</li>
<li>Strong System and data analysis skills</li>
<li>Strong Interpersonal Skills</li></ul><br>
<div>
<br>
</div><div>What you can expect from us:</div><br>
<div>
<br>
</div><div>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.<br>
</div><div></div><br>
<div>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.<br>
</div><div></div><br>
<div>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.<br>
</div><div></div><br>
<div>So, join us and you&rsquo;ll become part of our ever-growing global family.
</div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Talent Resourcing Manager at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

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 <br/>
 <br/>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>


Sales Executive

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.
 <br/>
 <br/>
 Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
 <br/>
 <br/>
 If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
 <br/>
 <br/>
 Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach &amp; Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.
 <br/>
 <br/>
 Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
 <br/>
 <br/>
 Your Day to Day
 <br/>
 <br/>
 As a Sales Executive, you&rsquo;ll play a key role in driving business growth by identifying opportunities, nurturing client relationships, and promoting our exceptional hotel experiences. You will:
 <br/>
 <br/>
 <ul>
  <li>
   Assist in the development and execution of the hotel&rsquo;s sales strategy to maximize revenue and market share.
  </li>
  <li>
   Maintain strong relationships with existing and potential corporate, leisure, and MICE clients.
  </li>
  <li>
   Conduct regular sales calls, site inspections, and client entertainment activities to strengthen partnerships.
  </li>
  <li>
   Prepare proposals, contracts, and other sales-related documents accurately and promptly.
  </li>
  <li>
   Collaborate with the Revenue and Marketing teams to ensure alignment in business objectives and promotional activities.
  </li>
  <li>
   Represent the hotel at trade shows, networking events, and client functions as required.
  </li>
  <li>
   Maintain detailed knowledge of the hotel&rsquo;s facilities, services, and competitive set.
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 Ideally, you'll have some or all of the following competencies and experience we're looking for:
 <br/>
 <br/>
 <ul>
  <li>
   Previous experience in Sales within a 5-star hotel or hospitality environment.
  </li>
  <li>
   Excellent communication, presentation, and negotiation skills.
  </li>
  <li>
   Strong interpersonal skills with a customer-focused mindset and a drive to achieve results.
  </li>
  <li>
   Fluency in English (Arabic or other languages are an advantage).
  </li>
  <li>
   Ability to multitask and work collaboratively in a fast-paced, performance-driven environment.
  </li>
  <li>
   Knowledge of Opera PMS, Delphi, or similar sales systems preferred.
   <br/>
   <br/>
  </li>
 </ul>
 What We Offer
 <br/>
 <br/>
 We&rsquo;ll reward all your hard work with competitive salary and benefits.
 <br/>
 <br/>
 Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
 <br/>
 <br/>
 So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
 <br/>
 <br/>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>


Join IHG Hotels & Resorts and explore 99   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IHG Hotels & Resorts

ABOUT_COMPANY

Club Lounge Agent - Club InterContinental - InterContinental Hotel Dubai Festival City

Front Desk Agent

Franchise Hotel - Assistant Food & Beverage Manager

Franchise Hotel - Assistant Spa Manager

Talent Resourcing Manager at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

Sales Executive

Sales Executive