Qureos Mentor

<p></p><div><p><b>Institute for Healthcare Improvement</b></p>
<p><b>
Senior Project Manager
</b></p><div><div><div><div><p><b>Scheduled Hours</b></p></div><div><br>
<p><b>
Full Time<br>
</b></p></div></div><br>
<div><div><p><b>Employment Type<br>
</b></p></div><div><p><b>Contract (2 years)<br>
</b></p></div></div><br>
<div><div><p><b>Location</b></p></div><div><br>
<p><b>
Dubai, UAE</b></p>
</div>
</div><br>
</div></div><p><b>About IHI</b></p>
<p>
The Institute for Healthcare Improvement (IHI) is a leading, globally recognized not-for-profit health care improvement organization that has been applying evidence-based quality improvement methods to meet current and future health care challenges for more than 30 years. IHI provides millions of people in health care with methods, tools, and resources to make care better, safer, and more equitable; convenes experts to enable knowledge sharing and peer-learning; and advises health systems and hospitals of all sizes in improving their systems and outcomes at scale. IHI's mission is to innovate and lead transformational improvement in health and health care worldwide.</p>
<p><b>
Position Summary:</b></p>
<p>
Reporting into the Project Management Office (PMO), the Senior Project Manager oversees complex or multi-workstream projects that contribute to strategic organizational objectives. This role manages project execution at scale, aligning interdependent initiatives, engaging key stakeholders, and supervising other PMO staff. The Senior Project Manager also contributes to process improvement, resource planning, and the continuous evolution of project delivery practices across the portfolio.</p>
<p><b>
Position Responsibilities:</b></p>
<p>
Responsibilities include but are not limited to the following:</p>
<ul>
<li>Plan and manage project and portfolio execution by developing detailed work plans, overseeing timelines and deliverables, and coordinating interdependencies across multiple projects to ensure alignment, resource balance, and on-time, on-budget delivery.</li>
<li>Serve as the primary point of contact for senior stakeholders and clients; lead high-level communications, facilitate decision-making, and ensure stakeholder alignment across projects</li>
<li>Oversee quality assurance processes, proactively identify and manage risks and issues, and ensure corrective actions are implemented to maintain scope, budget, and timeline integrity</li>
<li>Coordinate cross-functional project teams, clarify roles and responsibilities, and foster project team alignment</li>
<li>Identify, log, monitor project or portfolio risks and issues, and support mitigation efforts through structured tracking and resolution</li>
<li>Lead budgeting and forecasting for a set of projects, proactively identifying risks and recommending remediation strategies</li>
<li>Monitor scope and deliverables across all assigned projects, lead contract interpretation discussions, and manage change control processes to address evolving client or organizational needs</li>
<li>Recommend staffing adjustments across projects and provide insights to leadership.</li>
<li>Serve as SME on Business Development initiatives that pertain to project experience, as needed</li>
<li>Champion effective use of project management technologies and recommend improvements</li>
<li>Supervise with a focus on developing individual capabilities and maintaining a balance between personal development and organizational success</li>
</ul>
<p><b>Position Knowledge, Skills and Abilities:</b></p>
<ul>
<li>Demonstrated ability to lead large or multi-workstream projects with cross-team interdependencies</li>
<li>Advanced communication and stakeholder management skills, including experience navigating executive-level conversations</li>
<li>Capacity to manage complex schedules across multiple projects while adapting to shifting priorities</li>
<li>Skill in assessing, mitigating, and communicating project risks across multiple workstreams</li>
<li>Ability to lead cross-functional project teams and foster collaboration and accountability</li>
<li>Skill in tailoring tools and reporting systems to meet evolving project needs and stakeholder expectations</li>
<li>Ability to ensure quality across multiple deliverables and project teams with minimal oversight</li>
<li>Ability to lead management efforts across teams and initiatives to support adoption and readiness</li>
<li>Proficiency in forecasting resource needs and reallocating support across projects as priorities shift</li>
<li>Skill in coordinating multiple projects within a portfolio to ensure overall alignment and delivery</li>
<li>Ability to translate organizational priorities into actionable project plans and goals</li>
<li>Strong interpersonal and coaching skills, with the ability to develop talent, provide constructive feedback, and align individual growth with organizational priorities</li>
<li>Knowledge of performance management practices and organizational dynamics to effectively balance employee development with strategic goals</li>
</ul>
<p>IHI Values and Culture</p>
<ul>
<li>Commitment to IHI Values of courage, love, equity, trust and impact</li>
<li>Commitment to equity, anti-racism, and the improvement of societal systems</li>
</ul>
<p><b>Position Qualifications:</b></p>
<p><i>
Required</i></p>
<ul>
<li>Bachelor's degree required or equivalent work experience</li>
<li>3-5 years of progressive project management experience, including leading complex, cross-functional initiatives</li>
<li>Demonstrated success in managing budgets, timelines, and resources in both strategic and operational projects</li>
<li>Fluency in English language</li>
</ul>
<p><i>Preferred</i></p>
<ul>
<li>Experience supervising other project management staff</li>
<li>Experience in organizations:</li>
<li><ul><li>Focused on:</li>
<li><ul><li>Health care delivery and/or public health</li>
<li>Quality Improvement Science Methodology</li>
</ul></li><li>Operating under a consulting model</li>
</ul></li><li>Professional proficiency or fluency in Arabic language</li>
</ul>
<p>Physical Attributes:</p>
<ul>
<li>Ability to Sit for Extended Periods: Capability to work at a desk for long durations</li>
<li>Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment</li>
<li>Visual Acuity: Ability to read and view a computer screen for extended periods</li>
<li>Hearing and Speaking: Clear communication over phone and video calls</li>
<li>Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings</li>
<li>Lifting: Occasionally requires lifting up to 25 lbs as needed</li>
</ul>
<p><b>Disclaimer</b></p>
<p>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.</p>
<p>
At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation.</p>
<p>
IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know.</p></div><p></p>

Senior Project Manager

<p></p><div><p><b>Institute for Healthcare Improvement</b></p>
<p><b>
Senior Director MENA
</b></p><div><div><div><div><p><b>Scheduled Hours</b></p></div><div><br>
<p><b>
Full Time<br>
</b></p></div></div><br>
<div><div><p><b>Employment Type<br>
</b></p></div><div><p><b>Contract (2 years)<br>
</b></p></div></div><br>
<div><div><p><b>Location</b></p></div><div><br>
<p><b>
Dubai, UAE</b></p>
</div>
</div><br>
</div></div><p><b>About IHI</b></p>
<p>
The Institute for Healthcare Improvement (IHI) is a leading, globally recognized not-for-profit health care improvement organization that has been applying evidence-based quality improvement methods to meet current and future health care challenges for more than 30 years. IHI provides millions of people in health care with methods, tools, and resources to make care better, safer, and more equitable; convenes experts to enable knowledge sharing and peer-learning; and advises health systems and hospitals of all sizes in improving their systems and outcomes at scale. IHI's mission is to innovate and lead transformational improvement in health and health care worldwide.</p>
<p><b>
Position Summary:</b></p>
<p>
IHI is seeking a dynamic and experienced Senior Director to lead the design and execution of large-scale improvement initiatives in the Middle East and North Africa (MENA) Region, with a focus on the Kingdom of Saudi Arabia and the United Arab Emirates. As an integral IHI team member and organizational leader, the Senior Director is responsible for driving successful planning and execution of projects as well as building and maintaining strong relationships and partnerships with clients and other key stakeholders and developing and presenting content within the area of health and health care improvement. The Senior Director for the MENA Region reports to IHI&rsquo;s Vice President for MENA who is based in the Region.</p>
<p><b>
Position Responsibilities:</b></p>
<p>
Responsibilities include but are not limited to the following:</p>
<p>
High-Level Project Management and Content Expertise</p>
<ul>
<li>Apply deep experience and fluency in improvement science</li>
<li>Lead strategic IHI initiatives aimed at improving health and health care at different levels of health systems (micro, meso and macro) in both the public and private sector</li>
<li>Build, cultivate and manage strategic partnerships with clients, government agencies, healthcare organizations, and other stakeholders to foster collaboration and support to ensure impact of improvement initiatives</li>
<li>Negotiate complex/difficult conversations to a desired end while maintaining trust and respect</li>
<li>Actively promote the diversity of IHI's faculty and staff by identifying and developing emerging leaders from projects and programs</li>
<li>Facilitate, synthesize, develop, and teach in the content area of improvement science internally and externally</li>
<li>Along with Improvement Advisors, teach and apply IHI's core methodology of improvement science (e.g., Model for Improvement, reliability, spread) to accelerate client and partner results; coach individual teams to maintain pace</li>
</ul>
<p>Organizational Leadership and Relationship Management</p>
<ul>
<li>Lead the development and implementation of strategic initiatives aimed at improving healthcare quality in the MENA Region, with a focus on the Kingdom of Saudi Arabia and the United Arab Emirates</li>
<li>Collaborate with stakeholders to identify priorities and align efforts with regional needs</li>
<li>Use market intelligence to identify and pursue new partnerships and funding opportunities, including contracts and grants, to support program initiatives</li>
<li>Oversee the budgeting process for improvement initiatives, ensuring that financial resources are allocated effectively and that projects remain within budget</li>
<li>Share and leverage work with and across other departments, providing insight and building organizational and regional business strategies</li>
<li>Develop and achieve goals with deep understanding of impact on IHI's results, reputation, revenue, customer satisfaction, and staff satisfaction and engagement</li>
<li>Consult with external organizations and senior leaders to cultivate, test, and implement system improvements</li>
<li>Leverage internal and external customer relationships to achieve IHI's strategy</li>
<li>Design, implement, and evaluate large-scale improvement initiatives leveraging evidence-based practices and innovative approaches to drive meaningful change and impact in healthcare delivery</li>
</ul>
<p>Internal and External Relationship Management</p>
<ul>
<li><ul><li>Communicate clear vision for IHI's work and the work of the team connected to it</li>
<li>Clearly communicate complex subjects internally and externally</li>
<li>Influence outcomes in difficult/complex conversations internally and externally</li>
<li>Represent IHI on external advisory groups and professional committees as needed</li>
<li>Deliver compelling presentations to audiences at client meetings, external visits, and conferences, including IHI&rsquo;s conferences around the world</li>
</ul></li>
</ul><p>Staff Development</p>
<ul>
<li>Lead, coach and mentor a diverse team of professionals, fostering a culture of innovation, collaboration, and continuous learning</li>
<li>Funnel decision-making downward, empowering staff and sharing ownership</li>
<li>Actively contribute to staff development and long-term succession planning</li>
<li>Provide guidance and support to staff to ensure the successful execution of projects</li>
<li>Supervise, mentor, and coach others; supervise direct reports aligned to the Home Team and/or subject matter, as appropriate; serve as a mentor and resource to effectively develop IHI Directors</li>
</ul>
<p><b>Position Knowledge, Skills and Abilities:</b></p>
<p>
Knowledge:</p>
<ul>
<li>Extensive understanding of improvement science methodologies and frameworks</li>
<li>Familiarity with the health care sector and public health principles and practices, particularly in the MENA Region</li>
<li>Awareness of global and regional health care systems, policies, and challenges</li>
<li>Understanding of the health care market, policy environment and general landscape in the MENA Region</li>
</ul>
<p>Skills:</p>
<ul>
<li>Strong leadership and team management skills, with a proven ability to mentor and guide diverse teams across different cultures and languages</li>
<li>Project management skills, including being detail-focused and managing towards tight timelines</li>
<li>Demonstrated experience in business development/sales, securing funding, and managing complex budgets</li>
<li>Excellent communication skills (both interpersonal and written), including superior presentation skills</li>
<li>Experience developing employees and providing effective supervision, coaching and feedback</li>
<li>Experience using data for improvement and to guide decision-making in real time</li>
</ul>
<p>Abilities:</p>
<ul>
<li>Ability to design and execute large-scale improvement initiatives effectively.</li>
<li>Competence in adapting programs and key interventions to meet client needs</li>
<li>Capacity to build and maintain authentic, trusting/trusted relationships and partnerships with various stakeholders across and outside the organization</li>
<li>Ability to maneuver through complex political situations to achieve desired outcomes</li>
<li>Able to think about whole systems, rather than optimize for one part</li>
<li>Create a compelling vision and build motivation with internal and external team</li>
<li>Able to effectively coach and motivate customer and client teams in systems transformation work</li>
<li>Able to build and maintain authentic, trusting/trusted relationships across and outside the organization</li>
<li>Drive to effectively develop self and others</li>
<li>Able to actively support, communicate, and teach the unique culture and values of the Institute for Healthcare Improvement, including the Values of Equity, Trust, Courage, and Love</li>
</ul>
<p>IHI Values and Culture</p>
<ul>
<li>Commitment to IHI Values of courage, love, equity, trust and impact</li>
<li>Commitment to equity, anti-racism, and the improvement of societal systems</li>
</ul>
<p><b>Position Qualifications:</b></p>
<p><i>
Required</i></p>
<ul>
<li>Bachelor's degree in related field or commensurate experience in the health care and/or public health sector</li>
<li>At least ten years' experience working in the field of health care improvement</li>
<li>Proven track record of successfully leading large-scale improvement initiatives and managing strategic partnerships</li>
<li>Experience leading staff teams with a high degree of interpersonal and cultural sensitivity and trust</li>
<li>Experience in presenting to health professionals, group facilitation and/or other public speaking</li>
<li>Fluency in English language</li>
<li>Working knowledge of Microsoft Word, Excel, PowerPoint</li>
</ul>
<p><i>Preferred</i></p>
<ul>
<li>Advance Degree or certification in medicine, nursing, pharmacy, public health, health care administration, clinical operations or related field.</li>
<li>At least five years of experience leading teams of health professionals</li>
<li>Experience in health care consulting practice</li>
<li>Professional proficiency or fluency in Arabic language</li>
</ul>
<p>Travel</p>
<ul>
<li>Occasional travel required within MENA Region and internationally</li>
</ul>
<p>Physical Attributes:</p>
<ul>
<li>Ability to Sit for Extended Periods: Capability to work at a desk for long durations</li>
<li>Manual Dexterity: Proficiency in using a computer, including typing, mouse handling, and other office equipment</li>
<li>Visual Acuity: Ability to read and view a computer screen for extended periods</li>
<li>Hearing and Speaking: Clear communication over phone and video calls</li>
<li>Environment Setup: Access to a quiet, professional home office setup conducive to focused work and virtual meetings</li>
<li>Lifting: Occasionally requires lifting up to 25 lbs as needed</li>
</ul>
<p><b>Disclaimer</b></p>
<p>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list or comprehensive inventory of all duties, responsibilities, skills, and qualifications required.</p>
<p>
At IHI, we are inspired to do our best work and be our best selves by leaning into our values and uniting in our vision to create a future in which everyone has the best care and health possible. We ensure that people feel valued and supported in meaningful ways, as demonstrated in our total rewards package that features competitive compensation.</p>
<p>
IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex or gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, crime victim status, political belief, and any other protected class under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know.</p></div><p></p>

Senior Director

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Senior Project Manager

Senior Director