Abrar Admin

Illinois College of Optometry

<div><div><b>At ICO, We See Things Differently!</b></div><div>
For over 150 years, we&rsquo;ve demonstrated an unwavering commitment to excellence in education and patient care. Our faculty and staff are second to none! Join us and be part of a mission-driven environment that values your contributions and offers the opportunity for work-life balance.</div><div>
We have diligently developed a comprehensive and competitive benefits program that reflects our dedication to our employees.</div><ul><li>
Comprehensive, affordable health insurance options, including medical, dental, prescription, and vision benefits, for every full-time employee (Insurance starts on the first day of the following month after the hire date)</li><li>
After one year of service, 403(b) Retirement Plan that pays 12% of an employee's salary with no match required</li><li>
Generous PTO (pro-rated your first year) plus 14 paid company holidays per year</li><li>
Additional sick days that can be carried over (limits apply)</li><li>
Public Service Loan Forgiveness (PSLF) authorized employer</li><li>
Tuition Reimbursement (up to IRS guidelines)</li><li>
On-site gym, fitness, and exercise facility with an on-site fitness professional</li><li>
On-site secured parking available for a fee</li><li>
Standard 35-hour work week in a hybrid work environment</li><li>
On-Campus Flu Vaccinations</li></ul><div></div><div><b><br>
ILLINOIS COLLEGE OF OPTOMETRY</b></div><div></div><div><br>
Job Description</div><div><b>
ILLINOIS EYE INSTITUTE</b></div><div><b>
Surgical Coordinator</b></div><div></div><div><b><br>
LEVEL: Non- Exempt (40 hours per week)</b></div><div></div><div><b><br>
LOCATION:</b> This position is fully on-site and requires regular, in-person attendance at the office; remote or hybrid work arrangements are not available.</div><div></div><div><b><br>
REPORTING RELATIONSHIP:</b> Rosenbloom Center on Low Vision and Aging Clinical Manager</div><div><b>
ESSENTIAL JOB FUNCTIONS:</b></div><div><ul><li>
Coordinates all aspects for surgical patients of the Illinois Eye Institute, primarily patients of the Alfred and Sarah Rosenbloom Center on Vision and Aging</li><li>
Schedule all patient surgeries and pre-operative appointments, including those with the patient&rsquo;s primary care physician, surgical facility, ophthalmologist, technician, and schedule any needed emergency add-on surgeries.</li><li>
Acts as liaison to the surgeon, primary care doctor, and surgical center for all pertinent surgical information from the Illinois Eye Institute</li><li>
Verifies patient demographic information, insurance information, diagnosis code, and CPT code.</li><li>
Determines patient insurance coverage and eligibility for service and financial support</li><li>
Ensures that all billing tasks are completed on a daily basis, including reports on Kept Appointments Without Charges and Unbilled Encounters</li><li>
Acts as a backup to the administrative staff when needed</li><li>
Manages the surgeon&rsquo;s surgery scheduling templates and coordinates scheduling with the appropriate surgical center/hospital</li></ul></div><ul><li>
Ensures all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions</li><li>
Answers telephones and emails as well as common questions about surgical times, appointments, and instructions.</li><li>
Coordinates with billing and insurance companies to obtain eligibility and pre-certification for surgical procedures, including authorization and collected deductibles from surgery-related charges.</li></ul><div><ul><li>
Reviews and provides all written pre- and post-operative instructions with patient and caregivers</li><li>
Discusses financial responsibility with patients prior to surgery and coordinates collection of all copays for materials and procedures related to surgery.</li></ul></div><ul><li>
Issues reminders regarding patients&rsquo; upcoming appointments and reviews surgical information with patients 1-3 days prior to the surgery date.</li></ul><div><ul><li>
Ensures patients maintain post-op appointments</li><li>
Responsible for inputting patient information into surgical documents such as surgical templates, surgery reservations, and other pre- and post-operative documents.</li><li>
Keeps track of all surgeries within the department and accurately documents patients&rsquo; surgery journey in their electronic medical record.</li><li>
Provides support and initial problem resolution on behalf of patients, families, attending staff, residents, students, and other departments in resolving day-to-day operational issues</li><li>
Establishes service-specific tasks in the clinical system, such as appoint data/time, prescription eyewear orders, collects co-payment and payments on account from patient, complete reconciliation as necessary</li><li>
Receive and review operative reports and bills accordingly.</li><li>
File all related surgical documents into the patient&rsquo;s electronic medical record, including pre-operative paperwork, operative clearance, insurance cards, surgery referrals/authorization, and operative reports in a timely manner.</li><li>
Assists with ordering of supplies</li><li>
Other responsibilities as directed</li></ul></div><div></div><div><b><br>
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES</b></div><ul><li><b>
Bilingual Spanish-English &ndash; fluently read/speak (Highly preferred)</b></li><li>
Strong Computer skills, work experience with Electronic Health Record preferred</li><li>
A thorough understanding of ophthalmic practice and patient care</li><li>
Knowledge of medical instrumentation, proper care, and usage is needed</li><li>
Ability to assess common safety hazards and take precautions to establish a safe work environment required</li><li>
Expert organizational skills</li><li>
Ability to maintain a professional attitude with patients, staff, students, and faculty</li><li>
Two years of college or equivalent experience or skills</li><li>
Ability to meet deadlines regardless of circumstances or pressures</li><li>
Effective communication skills</li><li>
Attendance must be in accordance with College policy</li><li>
Maturity in judgment and demeanor</li><li>
Requires the ability to handle numerous tasks with speed and efficiency</li><li>
JCAHPO Certified Ophthalmic Assistant is a plus</li><li>
JCAHPO Certified Ophthalmic Technician is a plus</li></ul></div><div></div>

Surgical Coordinator

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Illinois College of Optometry

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Surgical Coordinator