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Illuminated Pathways Family Therapy, LLC

This job description is for a hybrid, part-time, in person position that combines traditional front-desk reception duties with active management of social media platforms to increase brand visibility.Job Title: Part-Time Receptionist &amp; Social Media CoordinatorJob Summary:We are seeking a highly motivated, friendly, organized, and social-media-savvy individual to manage our front desk operations while capturing and posting engaging content for our brand. The ideal candidate will be a point of contact for clients, ensuring they feel welcomed, while also managing our digital presence across platforms like Instagram, Facebook, and TikTok and staying current on current social media platforms.This position offers the possibility of transitioning to full-time status as the business continues its rapid growth. As a faith-based organization, the company is expanding not only throughout the metropolitan area but also across the state of Texas. This ongoing development creates increased opportunities for team members to advance within the organization and take on more responsibilities as the company grows.Key Responsibilities:<ul><li>Front Desk &amp; Administration (50-60%)</li><li>Greet clients and visitors in a welcoming, professional manner.</li><li>Answer, screen, and forward incoming phone calls, emails, and online inquiries.</li><li>Schedule, confirm, and manage appointments using booking software.</li><li>Process client payments and maintain accurate records of transactions.</li><li>Keep the reception area, lobby, and office supplies organized and clean.</li><li>Support staff with general clerical duties such as the call center, filing, scanning, and data entry.</li></ul>Social Media Management &amp; Content Creation (40-50%)<ul><li>Capture behind-the-scenes photos and videos of products, services, or client experiences (with consent or blurred as needed).</li><li>Create, schedule, and publish engaging, on-brand content for Instagram (Reels/Stories), Facebook, and TikTok and other social media platforms upon approval.</li><li>Engage with followers by responding to comments, DMs, and messages promptly. Build up followers and topics of interest in a fast turnaround response.</li><li>Stay up-to-date with social media trends, hashtags, and aesthetics.</li><li>Monitor, track, and report on key social media metrics (engagement, reach).</li><li>Weekly updates and as needed</li></ul>Required Qualifications &amp; Skills:<ul><li>Experience: Previous experience as a receptionist, administrative assistant, or in a customer-facing role.</li><li>Social Media Proficiency: Strong, practical experience with Instagram, Facebook, and TikTok and other social media platforms.</li><li>Content Creation: Ability to take high-quality photos/videos and use editing tools like Canva or CapCut.</li><li>Communication: Excellent verbal and written communication skills.</li><li>Organization: Strong multitasking abilities in a fast-paced environment.</li><li>Attitude: Highly energetic, creative, and customer-focused.</li><li>Confidentiality: Maintain the utmost privacy when speaking to clients at all times.</li><li>Compliance: Maintain HIPAA records, and other as needed</li></ul>Preferred Qualifications:<ul><li>Experience in a service-based industry.</li><li>Familiarity with basic graphic design or video editing.</li></ul>Work Environment &amp; Physical Requirements:<ul><li>Must be able to sit at a desk and use a computer/smartphone for long periods.</li><li>Occasional lifting of office materials up to 20 pounds.</li><li>Ability to work in a fast-paced environment.</li></ul>If interested in applying, visit (&ldquo;Now Hiring&rdquo; page) or send your resume and letter of intent to: .Job Type: Part-timePay: $15.00 - $17.50 per hourWork Location: In person

Part-Time Receptionist & Social Media Coordinator

Join Illuminated Pathways Family Therapy, LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Illuminated Pathways Family Therapy, LLC

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Part-Time Receptionist & Social Media Coordinator