Qureos Mentor

Imou

<div>
 
 We are currently searching for a
 
 Technical Support Engineer
 
 to support our business development in Saudi Arabia
 
 .
 
 This is for our Smart Home brand IMOU (Pronounced: I-Moe).
 
 
 
 
 
 
 1, Who Are We?
 
 
 
 IMOU is a global leader in Smart Home segment and we have built a reputation in overseas market as the go to vendor for Smart Security &amp; Smart Home.
 
 
 Set up as a subsidiary of Dahua Group which is the second largest surveillance &amp; security manufacturer in the world, IMOU has been established to make smart home security &amp; technology much easier to operate/use. IMOU&rsquo;s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage &amp; Cloud.
 
 
 Our mission is to make Smart Home more affordable, effortless to use &amp; easily accessible to our customers.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 1.Offline and online training work
 
 <ul>
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 Trainees: sales team, distributors, resellers, installers, and promoters.
 </li>
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 Typical training scenarios: new product launches, new customer development, quarterly regular training
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 </ul>
 
 2.Online technical question answering
 
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 Service objects: distributors, resellers and installers
 </li>
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 Deal with typical problems: installation problems, links, video playback, etc.
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 Processing method: Facebook, phone, chat software.
 </li>
 </ul>
 
 3.Offline technical support
 
 <ul>
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 Service object: distributors, resellers and installers
 </li>
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 Typical scenario: Resolve technical problems on site and resolve product quality issues
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 </ul>
 
 4.Translation
 
 <ul>
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 Sorting out localized user guidance materials
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 General issues, quick installation manuals in local language, and operation video shooting
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 </ul>
 
 5.Product promotion
 
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 Typical scenarios: annual customer meetings, annual new product launches, industry exhibitions,
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 Main role: product presentation, technical solutions, sample booth setting
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 </ul>
 
 6.App operation and promotion:
 
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 Partner App: update the product material, promote the App to resellers and installers
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 </ul>
 
 
 Job Requirement
 
 
 <ul>
 <li>
 3-year experience in the technical support position .
 </li>
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 Have deep knowledge in IT/CCTV/Technology products.
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 Familiar with CCTV ,smart home ,wifi Camera industry.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor degree of technical or related field;
 </li>
 <li>
 Good English and Arabic reading, writing and speaking;
 </li>
 <li>
 Good interpersonal, written oral communication and presentation skills;
 </li>
 <li>
 Customer-oriented;
 </li>
 <li>
 Accustomed to frequent business trips.
 </li>
 </ul>
 
 
</div>

Technical Support Engineer

<div>
 
 
 Who Are We?
 
 
 
 IMOU is a global leader in Smart Home segment . IMOU has built a reputation in overseas market as the go to vendor for Smart Security &amp; Smart Home.
 
 
 Set up as a subsidiary of Dahua Group which is the second largest surveillance &amp; security manufacturer in the world, IMOU has been established to make smart home security &amp; technology much easier to operate/use. IMOU&rsquo;s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage &amp; Cloud.
 
 
 Our mission is to make Smart Home more affordable, effortless to use &amp; easily accessible to our customers
 
 
 
 
 
 
 Job Description
 
 
 <ol>
 <li>
 Develop and execute annual, quarterly, and monthly sales plans to ensure that strategic and financial targets are met.
 </li>
 <li>
 Create and implement commercial strategies, including product strategy, MSRP policy, and channel policy.
 </li>
 <li>
 New RD（regional distributor） ,MD（Master dealer），Resellers development: develop new RD（regional distributor） ,MD（Master dealer），Resellers from CCTV/IT channel.
 </li>
 <li>
 Existing RD（regional distributor） ,MD（Master dealer），Resellers management: manage sell in/sell out, increase the our business share.
 </li>
 <li>
 Distributor&rsquo;s management: manage the distributor&rsquo; order, inventory, and sales data.
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 <li>
 Training program: execute product training for distributors,RD（regional distributor） ,MD（Master dealer）resellers and installers
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 New channel development: retail, electronic, mobile, etc.
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 Plan and execute channel marketing and promotional activities to increase sales.
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 Conduct market research, collect competitive product information, price strategies, and promotional activities, then analyze and develop relevant strategic countermeasures.
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 </ol>
 
 
 Job Requirements
 
 
 <ol>
 <li>
 Minimum a Bachelor's degree.
 </li>
 <li>
 At least 2+ years of experience in CCTV industrial channel sales within background , with working experience in the CCTV distributors or CCTV manufacture being a significant advantage.
 </li>
 <li>
 Excellent market insight and planning ability, sales data analysis ability, and business negotiation ability. Strong communication and coordination skills.
 </li>
 <li>
 Fluency in English and Arabic.
 </li>
 <li>
 Accustomed to frequent business trips.
 </li>
 </ol>
 
 
</div>

Channel Sales Manager

Join Imou and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Imou

About Company

Technical Support Engineer

Channel Sales Manager