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InSnap Technologies

Job Title: Quality Analyst &ndash; Business Development TeamLocation: Bangalore, KoramangalaExperience: Minimum 1 year in Inside Sales/Business Development (US/UK Markets)Department: Business DevelopmentJob Overview:We are seeking a detail-oriented Quality Analyst to support our Business Development teamin ensuring the highest level of performance, communication standards, and clientengagement. This role will play a crucial part in enhancing team effectiveness, monitoringlead engagement quality, and identifying areas for continuous improvement in our businessdevelopment practices.Key Responsibilities:<ul><li>Monitor and evaluate BD team interactions (calls, emails, proposals) to ensure</li></ul>adherence to sales processes, communication standards, and overall clientexperience.<ul><li>Audit discovery calls, presentations, and follow-ups to assess alignment with business</li></ul>goals and customer needs.<ul><li>Review and assess proposal responses and RFP documentation for quality,</li></ul>customization, and value proposition.<ul><li>Collaborate with BD team members to enhance outreach strategies, pipeline</li></ul>management, and client nurturing efforts.<ul><li>Identify training needs and conduct feedback sessions to improve performance</li></ul>metrics and communication effectiveness.<ul><li>Track KPIs and conversion metrics to analyze trends, spot gaps, and implement</li></ul>corrective measures.<ul><li>Provide inputs on sales strategy refinement and help maintain best practices across</li></ul>outreach, negotiation, and closing activities.<ul><li>Maintain documentation of quality standards, audit outcomes, and improvement</li></ul>initiatives.<ul><li>Support in ensuring that CRM and lead tracking systems are accurately updated and</li></ul>maintained.Knowledge, Skills &amp; Abilities:<ul><li>Minimum 1 year of experience in inside sales or business development for the US/UK</li></ul>market with revenue-based responsibilities.<ul><li>Strong understanding of sales pipelines and lead management across</li></ul>short/mid/long-term goals.<ul><li>Excellent written and verbal communication skills with the ability to assess and</li></ul>enhance BD team interactions.<ul><li>Skilled in client discovery and proposal review with a strategic, empathetic mindset.</li></ul><ul><li>Exceptional proficiency in Microsoft Suite (Word, PowerPoint, Excel, Outlook).</li></ul><ul><li>Proven ability to work independently and as part of a collaborative, target-driven</li></ul>team.<ul><li>High attention to detail and a commitment to continuous quality improvement.</li></ul><ul><li>Understanding of B2B industry trends, market dynamics, and customer drivers.</li></ul>Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;58,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Work Location: In personSpeak with the employer +91 9731129248

Quality Analyst

Join InSnap Technologies and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

InSnap Technologies

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Quality Analyst