Urwah Admin

Inbox Business Technologies

<div>Inbox Business Technologies is hiring an Assistant Manager &ndash; International Sales to support B2B solution/service selling in an IT Services / System Integrator (SI) / Managed Service Provider (MSP) environment. The role is proposal-heavy and requires strong stakeholder coordination, a solution-focused mindset, and comfort supporting international customer engagements across cloud infrastructure, cybersecurity, ERP ecosystems (Oracle / SAP / Odoo) and related IT services.
Responsibilities<ul><li>
Support international sales execution for IT Services / SI / MSP offerings (services + solutions).
</li><li>Engage prospects and convert requirements into opportunities, solution narratives, and business cases.
</li><li>Coordinate closely with internal stakeholders (pre-sales, delivery, product, finance, etc.) to gather inputs.
</li><li>Create and manage high-quality proposals, including:
</li><li><ul><li>RFP/RFQ responses, SoW/SoW inputs, compliance matrices (where applicable)
</li><li>Commercial + technical proposal packaging (with stakeholder support)
</li></ul></li><li>Develop impactful client presentations / pitch decks aligned with the solution value proposition.
</li><li>Support account-level coordination to ensure smooth communication and stakeholder alignment.
</li><li>Maintain opportunity hygiene and follow-ups (CRM usage as needed)</li><li>
Conduct market and competitor research to support positioning (good-to-have).
</li><li>Demonstrate strong ownership, prioritization, and execution in a target-driven environment.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree (Business / IT / Engineering / Management or relevant).
</li><li>5+ years experience in a relevant role within IT Services / SI / MSP / Tech Consulting environment.
</li><li>Strong experience in proposal development and customer-facing presentations.
</li><li>Understanding of B2B solution/service selling and stakeholder-driven sales support.
</li><li>Excellent communication, coordination, and documentation skills.
</li><li>Office-based availability in Islamabad (no remote-only preference).</li></ul>
Preferred Attributes (Nice-to-Have)<ul><li>
Exposure to solutions across: Cybersecurity, Cloud Infrastructure, ERP ecosystems (Oracle / SAP / Odoo), licensing, managed services.
</li><li>Strong PowerPoint / proposal storytelling capability (structuring + clarity + persuasive writing).
</li><li>Analytical mindset and reporting exposure.</li><li>
Familiarity with bid/RFP portals and structured proposal workflows.
</li><li>Familiarity with CRM tools
</li></ul>Equal Opportunity &amp; Inclusion
We are proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity or expression, national origin, age, disability, genetic information, or pregnancy.
At Inbox Business Technologies, we celebrate diversity and strive to create an inclusive space where every team member is valued. We strongly encourage applicants from underrepresented backgrounds to apply and contribute their unique ideas, experiences, and voices to a company that believes in equality and embraces new ways of thinking.</div>

Assistant Manager - International Sales

<div>
 Inbox Business Technologies is hiring an
 
 Assistant Manager - International Sales
 
 to support
 
 B2B solution/service selling
 
 in an
 
 IT Services / System Integrator (SI) / Managed Service Provider (MSP)
 
 environment. The role is
 
 proposal-heavy
 
 and requires strong
 
 stakeholder coordination
 
 , a
 
 solution-focused mindset
 
 , and comfort supporting international customer engagements across
 
 cloud infrastructure, cybersecurity, ERP ecosystems (Oracle / SAP / Odoo)
 
 and related IT services.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support international sales execution for IT Services / SI / MSP offerings (services + solutions).
 </li>
 <li>
 Engage prospects and convert requirements into opportunities, solution narratives, and business cases.
 </li>
 <li>
 Coordinate closely with internal stakeholders (pre-sales, delivery, product, finance, etc.) to gather inputs.
 </li>
 <li>
 Create and manage high-quality proposals, including:
 </li>
 <ul>
 <li>
 RFP/RFQ responses, SoW/SoW inputs, compliance matrices (where applicable)
 </li>
 <li>
 Commercial + technical proposal packaging (with stakeholder support)
 </li>
 </ul>
 <li>
 Develop impactful client presentations / pitch decks aligned with the solution value proposition.
 </li>
 <li>
 Support account-level coordination to ensure smooth communication and stakeholder alignment.
 </li>
 <li>
 Maintain opportunity hygiene and follow-ups (CRM usage as needed)
 </li>
 <li>
 Conduct market and competitor research to support positioning (good-to-have).
 </li>
 <li>
 Demonstrate strong ownership, prioritization, and execution in a target-driven environment
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree (Business / IT / Engineering / Management or relevant).
 </li>
 <li>
 5+ years experience in a relevant role within IT Services / SI / MSP / Tech Consulting environment.
 </li>
 <li>
 Strong experience in proposal development and customer-facing presentations.
 </li>
 <li>
 Understanding of B2B solution/service selling and stakeholder-driven sales support.
 </li>
 <li>
 Excellent communication, coordination, and documentation skills.
 </li>
 <li>
 Office-based availability in Islamabad (no remote-only preference)
 
 
 </li>
 </ul>
 
 Preferred Attributes (Nice-to-Have)
 
 
 
 <ul>
 <li>
 Exposure to solutions across: Cybersecurity, Cloud Infrastructure, ERP ecosystems (Oracle / SAP / Odoo), licensing, managed services.
 </li>
 <li>
 Strong PowerPoint / proposal storytelling capability (structuring + clarity + persuasive writing).
 </li>
 <li>
 Analytical mindset and reporting exposure
 </li>
 <li>
 Familiarity with bid/RFP portals and structured proposal workflows.
 </li>
 <li>
 Familiarity with CRM tools
 
 
 </li>
 </ul>
 
 
 Equal Opportunity &amp; Inclusion
 
 
 
 
 We are proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity or expression, national origin, age, disability, genetic information, or pregnancy.
 
 
 At Inbox Business Technologies, we celebrate diversity and strive to create an inclusive space where every team member is valued. We strongly encourage applicants from underrepresented backgrounds to apply and contribute their unique ideas, experiences, and voices to a company that believes in equality and embraces new ways of thinking.
</div>

<div>
 Inbox Business Technologies is seeking an
 
 Associate - ITSM Quality Assurance (QA)
 
 to ensure the quality, accuracy, and consistency of Jira Service Management (JSM) and ITSM solution implementations.
 
 
 As the volume and complexity of workflows, automations, SLAs, and ITSM configurations continue to grow, this role will validate system configurations before go-live, reduce production defects, and ensure adherence to defined implementation standards.
 
 
 The position will support functional testing, regression testing, SLA validation, and UAT activities to enable smoother releases and improved solution reliability.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Configuration Review &amp; Validation
 </li>
 <li>
 Review configured Jira workflows, forms, fields, and automation rules
 </li>
 <li>
 Validate SLA configurations, escalation rules, and time-based triggers
 </li>
 <li>
 Ensure ITSM process alignment (Incident, Problem, Change, Service Request)
 </li>
 <li>
 Validate Jira Asset Management configurations
 </li>
 <li>
 Verify priority matrices and impact/urgency mapping
 </li>
 <li>
 Validate configurations prior to production deployment
 </li>
 <li>
 Test Planning &amp; Execution
 </li>
 <li>
 Prepare detailed test cases and test scenarios
 </li>
 <li>
 Execute functional and regression testing
 </li>
 <li>
 Identify, document, and track defects with clear reproduction steps
 </li>
 <li>
 Validate defect fixes before closure
 </li>
 <li>
 UAT &amp; Release Support
 </li>
 <li>
 Support User Acceptance Testing (UAT) cycles
 </li>
 <li>
 Coordinate with stakeholders during UAT
 </li>
 <li>
 Track UAT defects and ensure timely resolution
 </li>
 <li>
 Provide QA sign-off before go-live
 </li>
 <li>
 Quality Governance &amp; Documentation
 </li>
 <li>
 Ensure adherence to defined implementation standards
 </li>
 <li>
 Maintain QA documentation, testing artifacts, and test evidence
 </li>
 <li>
 Contribute to the improvement of QA frameworks and checklists
 </li>
 <li>
 Support audit readiness and compliance requirements
 </li>
 <li>
 Continuous Improvement
 </li>
 <li>
 Identify recurring configuration issues
 </li>
 <li>
 Recommend process improvements to reduce defect leakage
 </li>
 <li>
 Support knowledge sharing within the ITSM team
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science or related field
 </li>
 <li>
 1-2 years of QA or testing experience (IT tools preferred)
 </li>
 <li>
 Understanding of Jira workflows and ITSM concepts
 </li>
 <li>
 Experience in test case creation and execution
 </li>
 <li>
 Strong documentation and reporting skills
 </li>
 <li>
 High attention to detail and structured testing approach
 </li>
 <li>
 Preferred Experience
 </li>
 <li>
 Experience testing Jira Service Management (JSM) implementations
 </li>
 <li>
 Experience in Jira Assets configuration
 </li>
 <li>
 Basic understanding of ITSM processes (Incident, Change, Problem)
 </li>
 <li>
 Exposure to SLA validation and automation testing
 </li>
 <li>
 Familiarity with ITSM frameworks (ITIL knowledge is a plus)
 </li>
 <li>
 Required Competencies
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Quality-focused mindset
 </li>
 <li>
 Clear written and verbal communication
 </li>
 <li>
 Ability to manage multiple test cycles and deadlines
 </li>
 <li>
 Collaborative approach with implementation and support teams
 
 
 </li>
 </ul>
 
 
 Equal Opportunity &amp; Inclusion
 
 
 
 
 We are proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, gender identity or expression, national origin, age, disability, genetic information, or pregnancy.
 
 
 At Inbox Business Technologies, we celebrate diversity and strive to create an inclusive space where every team member is valued. We strongly encourage applicants from underrepresented backgrounds to apply and contribute their unique ideas, experiences, and voices to a company that believes in equality and embraces new ways of thinking.
</div>

Associate - ITSM Quality Assurance (QA)

Join Inbox Business Technologies and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Inbox Business Technologies

About Company

Assistant Manager - International Sales

Assistant Manager - International Sales

Associate - ITSM Quality Assurance (QA)

Associate - ITSM Quality Assurance (QA)