Urwah Admin

Inbox Business Technologies

<div><p>Inbox Business Technologies is looking for a Printing Officer who will be responsible for managing and executing card printing activities through a computerized and automated printing process. The role requires accuracy, system handling skills, and the ability to follow operational commands to ensure timely and error-free card production.</p><p><b>
Employment Type: </b>Contractual employment</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Operate and manage computerized, automated card printing systems.
</li><li>Execute card printing commands and monitor the printing process for accuracy and quality.
</li><li>Ensure correct data input and adherence to printing specifications.
</li><li>Perform basic troubleshooting of printing equipment and report issues when required.
</li><li>Maintain records of printed cards and operational activities.
</li><li>Follow defined security, confidentiality, and operational procedures at all times.
</li><li>Coordinate with relevant teams to ensure smooth workflow and timely delivery.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
Minimum Intermediate / Diploma (or equivalent) in Information Technology or IT-related field</li>
<li>0-1 Experience in Information Technology.</li>
<li>Ability to understand and execute computer-based commands.
</li><li>Basic computer literacy and system-handling capability.</li>
<li>Willingness to learn and adapt to automated processes.</li>
<li>Clear communication and coordination skills.</li>
<li>Must a local resident of Lahore.</li></ul></div>

Printing Officer

<div>
 We at Inbox Business Technologies, are seeking a Principal Consultant - ITSM/BCMS, who will be responsible for leading IT Service Management consulting engagements and driving end-to-end ITSM implementation projects for clients across various industries. This role involves managing a team of consultants, delivering high-quality ITSM advisory services, and ensuring alignment with ISO 20000 and ITIL best practices. The ideal candidate will bring extensive implementation experience, strong leadership capabilities, and deep expertise in ITSM frameworks and tools. Also, additionally, having a sound knowledge of ISO 22301 BCMS along with DevSecOps experience would be welcomed.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and manage ITSM implementation and transformation projects, ensuring project delivery within scope, time, and quality expectations
  </li>
  <li>
   Oversee development and enhancement of ITSM processes aligned with ISO 20000 and ITIL frameworks
  </li>
  <li>
   Provide strategic guidance to clients on IT service governance, service delivery optimization, and continuous improvement initiatives
  </li>
  <li>
   Manage and mentor a team of ITSM consultants, enabling skills development and performance excellence
  </li>
  <li>
   Conduct gap assessments, maturity evaluations, and process design workshops with client stakeholders
  </li>
  <li>
   Support presales activities including proposal development, solution presentations, and effort estimation
  </li>
  <li>
   Collaborate with cross-functional teams to ensure seamless integration with IT operations and governance functions
  </li>
  <li>
   Ensure compliance and maintain documentation throughout the lifecycle of ITSM engagements
  </li>
  <li>
   Stay updated on industry trends and advancements in ITSM tools (e.g., Jira, ServiceNow, BMC Remedy, Managed Engine etc.), frameworks, and standards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Master's or Bachelor's degree in Information Technology, Computer Science, or IT-related field
  </li>
  <li>
   ITIL Expert/Managing Professional
  </li>
  <li>
   ISO 20000 Lead Implementer / Lead Auditor
  </li>
  <li>
   8 - 10 years of experience in ITSM consulting or related roles
  </li>
  <li>
   In-depth knowledge of ITIL, ISO 20000, and other relevant frameworks/regulations
  </li>
  <li>
   Practical experience in ISO 20000 implementation
  </li>
  <li>
   Familiarity with other IT standards/frameworks such as ISO 27001, ISO 22301, DevSecOps and COBIT, NIST, NCA, SAMA would be an added advantage
  </li>
  <li>
   Excellent leadership, problem-solving, and decision-making skills
  </li>
  <li>
   Proven ability to manage multiple projects and clients simultaneously
  </li>
  <li>
   Experience in conducting internal and external audits related to ITSM would be an added advantage
  </li>
  <li>
   Strong stakeholder engagement, report writing, and project management skills
  </li>
 </ul>
</div>


Principal Consultant - ITSM/BCMS

<div><p>We at Inbox Business Technologies, are seeking a Principal Consultant &ndash; ITSM/BCMS, who will be responsible for leading IT Service Management consulting engagements and driving end-to-end ITSM implementation projects for clients across various industries. This role involves managing a team of consultants, delivering high-quality ITSM advisory services, and ensuring alignment with ISO 20000 and ITIL best practices. The ideal candidate will bring extensive implementation experience, strong leadership capabilities, and deep expertise in ITSM frameworks and tools. Also, additionally, having a sound knowledge of ISO 22301 BCMS along with DevSecOps experience would be welcomed.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Lead and manage ITSM implementation and transformation projects, ensuring project delivery within scope, time, and quality expectations.</li>
<li>Oversee development and enhancement of ITSM processes aligned with ISO 20000 and ITIL frameworks.</li>
<li>Provide strategic guidance to clients on IT service governance, service delivery optimization, and continuous improvement initiatives.</li>
<li>Manage and mentor a team of ITSM consultants, enabling skills development and performance excellence.</li>
<li>Conduct gap assessments, maturity evaluations, and process design workshops with client stakeholders.</li>
<li>Support presales activities including proposal development, solution presentations, and effort estimation.</li>
<li>Collaborate with cross-functional teams to ensure seamless integration with IT operations and governance functions.</li>
<li>Ensure compliance and maintain documentation throughout the lifecycle of ITSM engagements.</li>
<li>Stay updated on industry trends and advancements in ITSM tools (e.g., Jira, ServiceNow, BMC Remedy, Managed Engine etc.), frameworks, and standards.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
Master&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or IT-related field.</li>
<li>ITIL Expert/Managing Professional.</li>
<li>ISO 20000 Lead Implementer / Lead Auditor.</li>
<li>8 &ndash; 10 years of experience in ITSM consulting or related roles.</li>
<li>In-depth knowledge of ITIL, ISO 20000, and other relevant frameworks/regulations.</li>
<li>Practical experience in ISO 20000 implementation.</li>
<li>Familiarity with other IT standards/frameworks such as ISO 27001, ISO 22301, DevSecOps and COBIT, NIST, NCA, SAMA would be an added advantage.</li>
<li>Excellent leadership, problem-solving, and decision-making skills.</li>
<li>Proven ability to manage multiple projects and clients simultaneously.</li>
<li>Experience in conducting internal and external audits related to ITSM would be an added advantage.</li>
<li>Strong stakeholder engagement, report writing, and project management skills.</li></ul></div>

Join Inbox Business Technologies and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Inbox Business Technologies

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Printing Officer

Principal Consultant - ITSM/BCMS

Principal Consultant - ITSM/BCMS

Principal Consultant - ITSM/BCMS

Principal Consultant - ITSM/BCMS