Urwah Admin

Inbox Business Technologies

<div>
 As a Legal Executive with Inbox Business Technologies, you will be responsible for drafting contracts, reviewing legal documents, and conducting legal research. You will work closely with other departments within the company to ensure legal compliance, manage risk, and support business growth.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Draft and review contracts, agreements, and other legal documents
 </li>
 <li>
 Conduct legal research and analyze laws and regulations to ensure compliance
 </li>
 <li>
 Assist in the development of legal policies and procedures
 </li>
 <li>
 Manage legal documentation, including filings and record keeping
 </li>
 <li>
 Advise and provide support to other departments on legal matters
 </li>
 <li>
 Identify and assess potential legal risks and provide guidance on risk mitigation
 </li>
 <li>
 Collaborate with external legal counsel and prepare materials for litigation
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Law
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Knowledge of legal principles and practices
 </li>
 <li>
 Ability to work independently and manage multiple projects simultaneously
 </li>
 <li>
 Familiarity with contract law and commercial agreements
 </li>
 </ul>
</div>

Legal Executive

<div>We are seeking a meticulous and proactive Manager Legal - Contracts to oversee our contract management process and provide legal guidance across various aspects of our business operations. The ideal candidate will be responsible for reviewing, drafting, and negotiating a range of contracts. This role requires a strong understanding of legal requirements, excellent communication skills, and the ability to collaborate effectively with internal stakeholders and external legal counsel.
Key Responsibilities:<ul>
<li>Review, draft, and negotiate contracts such as vendor agreements, client contracts, partnership agreements, and other legal documents ensuring compliance with legal requirements, company policies, and applicable laws and regulations.</li>
<li>Manage the contracts lifecycle including tracking key provisions, renewal dates, and termination clauses to ensure timely review and renewal as necessary.</li>
<li>Collaborate closely with internal stakeholders to identify legal risks and provide strategic advice on contract-related matters.</li>
<li>Liaise with external legal counsel as needed to obtain legal opinions, advice on complex issues, and support on litigation matters.</li>
<li>Stay updated on changes in laws and regulations related to contracts and update internal policies and procedures accordingly.</li>
<li>Conduct legal research on various matters including contractual obligations, intellectual property, tax, and regulatory compliance.</li>
<li>Provide training and guidance to colleagues on contract-related matters and legal issues affecting the business.</li>
<li>Assist in drafting policies, SOPs, frameworks, and other legal documents as required.</li>
<li>Handle miscellaneous legal and corporate-legal matters that may arise, including issues related to intellectual property, tax, and compliance with Middle Eastern laws.</li>
</ul>Requirements<ul><li><ul>
<li>Bachelor's degree in law or a related field.</li>
<li>5-8 years of experience in contract management or a legal role focused on contracts.</li>
<li>Strong knowledge of contract law and related legal principles.</li>
<li>Excellent negotiation and legal drafting skills.</li>
<li>Attention to detail and strong analytical abilities.</li>
<li>Ability to work independently and manage multiple contracts simultaneously.</li>
<li>Excellent communication and interpersonal skills.</li></ul></li></ul></div>

Manager Legal

<div>As a Legal Executive with Inbox Business Technologies, you will be responsible for drafting contracts, reviewing legal documents, and conducting legal research. You will work closely with other departments within the company to ensure legal compliance, manage risk, and support business growth.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Draft and review contracts, agreements, and other legal documents.</li>
<li>Conduct legal research and analyze laws and regulations to ensure compliance.</li>
<li>Assist in the development of legal policies and procedures.</li>
<li>Manage legal documentation, including filings and record keeping.</li>
<li>Advise and provide support to other departments on legal matters.</li>
<li>Identify and assess potential legal risks and provide guidance on risk mitigation.</li>
<li>Collaborate with external legal counsel and prepare materials for litigation.</li>
</ul>Requirements<ul><li><ul>
<li>Bachelor's or Master's degree in Law.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Knowledge of legal principles and practices.</li>
<li>Ability to work independently and manage multiple projects simultaneously.</li>
<li>Familiarity with contract law and commercial agreements.</li></ul></li></ul></div>

<div>We are seeking a highly skilled and experienced Senior Consultant with a strong background in IT Service Management (ITSM) and Business Continuity Management Systems (BCMS). The ideal candidate will play a pivotal role in advising clients on best practices, implementing robust service management frameworks, like ITIL, and ensuring business continuity in the face of disruptions. The candidate will be responsible for guiding organizations in enhancing their IT service delivery and business resilience.
ITSM Expertise:<ul><li>
Lead the implementation, assessment, and auditing of ISO 20000-based IT Service Management Systems (ITSMS).</li><li>
Design, implement, and maintain ITSM frameworks aligned with ITIL standards.</li><li>
Conduct service maturity assessments, gap analyses, and process improvements.</li><li>
Develop and refine ITSM policies, procedures, and service management processes (e.g., Incident, Problem, Change, Release, and Service Level Management, etc.).</li><li>
Guide organizations in optimizing IT operations, improving service quality, and ensuring regulatory compliance.</li><li>
Provide support for ISO 20000 certification audits, including documentation preparation and addressing non-conformities.</li><li>
Assist in the selection and implementation of ITSM tools (e.g., ServiceNow, Jira, BMC Remedy, etc.).</li><li>
Provide training and awareness programs to clients on ITSM best practices.</li></ul>
BCMS Expertise:<ul><li>
Design, implement, and maintain BCMS frameworks aligned with ISO 22301 standards.</li><li>
Conduct Business Impact Analysis (BIA) to assess critical business functions and dependencies.</li><li>
Develop business continuity plans (BCP), disaster recovery (DR) strategies, and response procedures.</li><li>
Ensure BCMS integration with ITSM processes for seamless business continuity.</li><li>
Conduct BCMS risk assessments and implement mitigation strategies.</li><li>
Support organizations during BCMS certification audits and regulatory assessments.</li><li>
Provide training and awareness programs to clients on BCMS best practices.</li><li>
Assist in the selection and implementation of BCMS tools (e.g., ServiceNow, Riskonnect, RecoveryPlanner, Everbridge, etc.).</li></ul>
Requirements<ul>
<li>Master&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or IT-related field.
</li><li>ITIL Expert/Managing Professional, ISO 20000 Lead Implementer / Lead Auditor, ISO 22301 Lead Implementer / Lead Auditor, CBCP (Certified Business Continuity Professional).
</li><li>6-8 years of experience in ITSM and BCMS consulting or related roles.
</li><li>In-depth knowledge of ITIL, ISO 22301, and other relevant frameworks/regulations.
</li><li>Practical experience in ISO 22301 implementation, BIA, DR planning, and BCMS assessments.
</li><li>Familiarity with IT compliance standards such as ISO 27001, COBIT, and NIST, NCA.
</li><li>Excellent analytical, problem-solving, and decision-making skills.
</li><li>Proven ability to manage multiple projects and clients simultaneously.
</li><li>Experience in conducting internal and external audits related to ITSM and BCMS.
</li><li>Strong stakeholder engagement, report writing, and project management skills.</li></ul></div>

Senior Consultant - ITSM/BCM

<div>We are looking for a motivated and skilled Consultant with a solid understanding of IT Service Management (ITSM) and Business Continuity Management Systems (BCMS). The ideal candidate should have hands-on experience in supporting the implementation of ISO 20000 (ITSM) and ISO 22301 (BCMS), conducting assessments, and ensuring IT services are aligned with business continuity objectives. This role is perfect for someone with 4-5 years of experience who is eager to grow their career in the ITSM and BCMS domains.
ITSM Expertise:<ul><li>
Assist in the implementation and auditing of ISO 20000-based IT Service Management Systems (ITSMS).</li><li>
Conduct service maturity assessments, gap analyses, and process improvements.</li><li>
Prepare and maintain ITSM policies, procedures, and service management processes.</li><li>
Support clients in preparing for ISO 20000 certification audits, including documentation and non-conformity resolution.</li><li>
Participate in internal audits and help clients prepare for external certification audits.</li><li>
Assist in ITSM tool selection, configuration, and integration (e.g., ServiceNow, Jira, BMC Remedy).</li></ul>
BCMS Expertise:<ul><li>
Assist in the implementation and assessment of ISO 22301-based Business Continuity Management Systems (BCMS).</li><li>
Conduct business impact analyses (BIA), risk assessments, and continuity planning.</li><li>
Support the development and enforcement of business continuity policies, procedures, and controls.</li><li>
Assist in BCMS policy and procedure development to ensure compliance with ISO 22301.</li><li>
Participate in BCMS awareness sessions, training, and testing exercises.</li><li>
Provide documentation support for ISO 22301 certification audits.</li><li>
Assist in the implementation of BCMS tools (e.g., ServiceNow, Riskonnect, RecoveryPlanner, Everbridge, etc.).</li></ul>
Requirements<ul>
<li>Minimum Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Administration, or a related field.
</li><li>Professional certifications such as ITIL Intermediate, ISO 22301 Lead Implementer/ Auditor, CBCP, or equivalent (preferred but not mandatory).
</li><li>4-5 years of experience in ITSM and BCMS or related roles.
</li><li>Working knowledge of ITIL, ISO 22301, and other relevant frameworks/regulations.
</li><li>Strong documentation, reporting, and stakeholder coordination skills.</li></ul></div>

Consultant - ITSM/BCM

<div>
 We are seeking a highly skilled and experienced Senior Consultant with a strong background in IT Service Management (ITSM) and Business Continuity Management Systems (BCMS). The ideal candidate will play a pivotal role in advising clients on best practices, implementing robust service management frameworks, like ITIL, and ensuring business continuity in the face of disruptions. The candidate will be responsible for guiding organizations in enhancing their IT service delivery and business resilience.
 
 
 
 ITSM Expertise:
 
 
 
 <ul>
 <li>
 Lead the implementation, assessment, and auditing of ISO 20000-based IT Service Management Systems (ITSMS).
 </li>
 <li>
 Design, implement, and maintain ITSM frameworks aligned with ITIL standards.
 </li>
 <li>
 Conduct service maturity assessments, gap analyses, and process improvements.
 </li>
 <li>
 Develop and refine ITSM policies, procedures, and service management processes (e.g., Incident, Problem, Change, Release, and Service Level Management, etc.).
 </li>
 <li>
 Guide organizations in optimizing IT operations, improving service quality, and ensuring regulatory compliance.
 </li>
 <li>
 Provide support for ISO 20000 certification audits, including documentation preparation and addressing non-conformities.
 </li>
 <li>
 Assist in the selection and implementation of ITSM tools (e.g., ServiceNow, Jira, BMC Remedy, etc.).
 </li>
 <li>
 Provide training and awareness programs to clients on ITSM best practices.
 
 
 
 </li>
 </ul>
 
 BCMS Expertise:
 
 
 
 <ul>
 <li>
 Design, implement, and maintain BCMS frameworks aligned with ISO 22301 standards.
 </li>
 <li>
 Conduct Business Impact Analysis (BIA) to assess critical business functions and dependencies.
 </li>
 <li>
 Develop business continuity plans (BCP), disaster recovery (DR) strategies, and response procedures.
 </li>
 <li>
 Ensure BCMS integration with ITSM processes for seamless business continuity.
 </li>
 <li>
 Conduct BCMS risk assessments and implement mitigation strategies.
 </li>
 <li>
 Support organizations during BCMS certification audits and regulatory assessments.
 </li>
 <li>
 Provide training and awareness programs to clients on BCMS best practices.
 </li>
 <li>
 Assist in the selection and implementation of BCMS tools (e.g., ServiceNow, Riskonnect, RecoveryPlanner, Everbridge, etc.).
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Master's or Bachelor's degree in Information Technology, Computer Science, or IT-related field.
 </li>
 <li>
 ITIL Expert/Managing Professional, ISO 20000 Lead Implementer / Lead Auditor, ISO 22301 Lead Implementer / Lead Auditor, CBCP (Certified Business Continuity Professional).
 </li>
 <li>
 6-8 years of experience in ITSM and BCMS consulting or related roles.
 </li>
 <li>
 In-depth knowledge of ITIL, ISO 22301, and other relevant frameworks/regulations.
 </li>
 <li>
 Practical experience in ISO 22301 implementation, BIA, DR planning, and BCMS assessments.
 </li>
 <li>
 Familiarity with IT compliance standards such as ISO 27001, COBIT, and NIST, NCA.
 </li>
 <li>
 Excellent analytical, problem-solving, and decision-making skills.
 </li>
 <li>
 Proven ability to manage multiple projects and clients simultaneously.
 </li>
 <li>
 Experience in conducting internal and external audits related to ITSM and BCMS.
 </li>
 <li>
 Strong stakeholder engagement, report writing, and project management skills.
 </li>
 </ul>
</div>

<div>
 We are looking for an Associate Consultant with a strong foundational knowledge of IT Service Management (ITSM) and Business Continuity Management Systems (BCMS). The ideal candidate should be eager to develop expertise in ISO 20000 (ITSM) and ISO 22301 (BCMS), supporting the implementation, assessment, and compliance initiatives under the guidance of senior consultants. This role is perfect for someone with 1-2 years of experience who is eager to build a career in the ITSM and BCMS domains.
 
 
 
 ITSM Support:
 
 
 
 <ul>
 <li>
 Assist in the implementation and maintenance of ISO 20000-based IT Service Management Systems (ITSMS).
 </li>
 <li>
 Support service maturity assessments, gap analyses, and process improvements.
 </li>
 <li>
 Help in documenting and maintaining ITSM policies, procedures, and processes (e.g., Incident, Problem, Change, and Service Level Management).
 </li>
 <li>
 Participate in internal audits and assist clients in preparing for external certification audits.
 
 
 
 </li>
 </ul>
 
 BCMS Support:
 
 
 
 <ul>
 <li>
 Assist in the implementation and review of ISO 22301-based Business Continuity Management Systems (BCMS).
 </li>
 <li>
 Support Business Impact Analysis (BIA) and risk assessment exercises.
 </li>
 <li>
 Help in documenting business continuity and disaster recovery plans.
 </li>
 <li>
 Assist in testing and simulation exercises for business continuity readiness.
 </li>
 <li>
 Support the preparation of BCMS policies, procedures, and compliance reports.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum Bachelor's degree in IT, Information Security, Business Continuity, or a related field.
 </li>
 <li>
 Professional certifications such as ITIL Foundation, ISO 22301 Foundation, or equivalent (preferred but not mandatory).
 </li>
 <li>
 Experience: 1-2 years in ITSM, BCMS, or IT governance-related roles.
 </li>
 <li>
 Basic understanding of ISO 20000, ITIL service management principles, and ITSM tools.
 </li>
 <li>
 Knowledge of ISO 22301 business continuity planning, risk assessment, and resilience strategies.
 </li>
 <li>
 Good communication and interpersonal skills.
 </li>
 <li>
 Strong documentation, report writing, and research skills.
 </li>
 </ul>
</div>

Associate Consultant - ITSM/BCM

<div>
 
 Job Summary:
 
 
 
 We are seeking a detail-oriented and motivated PMO Associate to support our Project Management Office (PMO). The ideal candidate will assist in drafting PMO policies and procedures aligned with PMI guidelines and help develop standardized project templates to support project managers. This role is ideal for individuals with a foundational project management background and a keen interest in governance and process improvement.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in drafting and maintaining PMO policies, procedures, and frameworks in alignment with PMI guidelines
 </li>
 <li>
 Develop and refine project templates, reports, and documentation for project managers to streamline project execution
 </li>
 <li>
 Support PMO governance initiatives by ensuring compliance with standardized project management methodologies
 </li>
 <li>
 Assist in monitoring and tracking project performance through reports, dashboards, and project documentation
 </li>
 <li>
 Collaborate with project managers to ensure consistency in project planning, execution, and reporting
 </li>
 <li>
 Maintain PMO documentation, records, and knowledge repositories to ensure accessibility and standardization
 </li>
 <li>
 Participate in project audits and reviews to ensure adherence to PMO policies and best practices
 </li>
 <li>
 Support continuous improvement initiatives within the PMO by identifying process enhancements
 </li>
 <li>
 Provide administrative support to PMO leadership, including scheduling meetings, preparing presentations, and compiling reports
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in project management, Business Administration, IT, or a related field
 </li>
 <li>
 0 to 2 years of experience in a PMO or project management role
 </li>
 <li>
 Strong understanding of project management principles and methodologies (Waterfall, Agile, Hybrid)
 </li>
 <li>
 Familiarity with PMI guidelines and PMO best practices
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools (e.g., MS Project, Jira, Asana, or similar)
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Strong analytical and problem-solving skills with attention to detail
 </li>
 <li>
 Ability to work collaboratively in a team environment
 </li>
 <li>
 PMP (Project Management Professional) certification or CAPM (Certified associate in project management) would be preferred
 </li>
 </ul>
</div>

PMO Associate

<div>Inbox Business Technologies is looking for a dedicated and detail-oriented Total Rewards Specialist to join our team. The ideal candidate will be responsible for supporting the end-to-end payroll processing, ensure compliance with HR policies, and collaborate with management to foster an engaging workplace.
Key Responsibilities:<ul><li>
Collaborate with external stakeholders and vendors to ensure effective delivery of compensation and benefits programs.</li><li>
Assist in the end-to-end payroll processing, including the reconciliation of payroll data, taxes, and the collection of essential information related to incentives, overtime, and allowances.</li><li>
Prepare and analyze compensation reports, benefit costs, and related metrics for management review.</li><li>
Maintain accurate employee records and ensure data integrity for onboarding, changes, and offboarding processes.</li><li>
Oversee the orientation and onboarding process for new employees to ensure a smooth integration into the company culture and operations.</li><li>
Address and resolve employee grievances in a fair and timely manner, collaborating with management as needed.</li><li>
Support the performance management process by coordinating evaluations and ensuring alignment with company objectives.</li><li>
Process EOBI and ESSI vouchers as required.</li><li>
Ensure compliance with company policies and labor laws in managing employee information from onboarding to exit.</li><li>
Organize and support events, workshops, or programs aimed at enhancing employee engagement and retention.</li><li>
Assist in audits related to compensation and benefits programs.</li></ul>
Requirements<ul>
<li>Bachelor's degree in human resources, Business Administration, or a related field.</li>
 <li>years of experience in compensation and benefits or HR management.</li>
<li>Knowledge of labor laws and best HR practices is a plus.</li>
<li>Strong problem-solving skills with the ability to address employee concerns effectively.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in HR software and Microsoft Office Suite.</li>
<li>Strong analytical skills with attention to detail.</li></ul></div>

Total Rewards Specialist

<div>
 Inbox Business Technologies is seeking a Field Engineer to join our team. As a Field Engineer, you will be responsible for on-site support for our clients. You will be working with a diverse range of customers, providing technical support and solving problems on-site. The ideal candidate has experience in information technology and is highly motivated, detail-oriented, and enjoys working with customers.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide on-site technical support to customers in a timely and professional manner
 </li>
 <li>
 Install, troubleshoot, and maintain hardware and software systems
 </li>
 <li>
 Analyze, diagnose, and resolve technical issues
 </li>
 <li>
 Train and educate customers on software and hardware systems
 </li>
 <li>
 Collaborate with colleagues to improve processes and resolve complex problems
 </li>
 <li>
 Manage customer expectations by providing regular updates and communicating effectively
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in information technology or related field
 </li>
 <li>
 At least 2 years of experience in information technology and services
 </li>
 <li>
 Excellent communication and customer service skills
 </li>
 <li>
 Ability to analyze and solve complex technical issues
 </li>
 <li>
 Familiarity with hardware and software systems, including Microsoft Office Suite, Windows operating system, and networking concepts
 </li>
 <li>
 Knowledge of remote access software and tools for troubleshooting
 </li>
 <li>
 Ability to travel to client sites as needed
 </li>
 </ul>
</div>

Field engineer

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