Urwah Admin

Inbox Business Technologies

<div><p>We are seeking a motivated and detail-oriented <b>Talent Acquisition Officer</b> with 2 years of experience to join our dynamic HR team. The ideal candidate will be responsible for executing end-to-end recruitment processes, sourcing top talent, and supporting employer branding initiatives. You will play a critical role in attracting and retaining the right talent to support the company's growth objectives.</p><p></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Manage the full-cycle recruitment process, from job posting to onboarding.
</li><li>Source and screen candidates through various channels (job boards, social media, employee referrals, etc.).
</li><li>Coordinate and conduct initial HR interviews and assessments.
</li><li>Partner with hiring managers to understand job requirements and develop job descriptions.
</li><li>Maintain and update candidate databases and applicant tracking systems (ATS).
</li><li>Schedule interviews, gather feedback, and communicate updates to candidates.
</li><li>Support employer branding strategies and recruitment marketing efforts.
</li><li>Participate in job fairs, campus recruitment, and networking events.
</li><li>Ensure a smooth candidate experience and a positive employer brand image.
</li><li>Prepare recruitment reports and provide data-driven insights to improve processes.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
</li><li>Minimum 2 years of experience in talent acquisition or recruitment.
</li><li>Familiarity with applicant tracking systems (ATS) and HR databases.
</li><li>Strong interpersonal, communication, and negotiation skills.
</li><li>Knowledge of sourcing techniques on social media and job portals.
</li><li>Ability to manage multiple positions simultaneously in a fast-paced environment.
</li><li>High attention to detail and excellent organizational skills.</li></ul></div>

Talent Acquisition Officer

<div>
 We are seeking a motivated and detail-oriented
 <strong>
  Talent Acquisition Officer
 </strong>
 with 2 years of experience to join our dynamic HR team. The ideal candidate will be responsible for executing end-to-end recruitment processes, sourcing top talent, and supporting employer branding initiatives. You will play a critical role in attracting and retaining the right talent to support the company's growth objectives.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage the full-cycle recruitment process, from job posting to onboarding.
  </li>
  <li>
   Source and screen candidates through various channels (job boards, social media, employee referrals, etc.).
  </li>
  <li>
   Coordinate and conduct initial HR interviews and assessments.
  </li>
  <li>
   Partner with hiring managers to understand job requirements and develop job descriptions.
  </li>
  <li>
   Maintain and update candidate databases and applicant tracking systems (ATS).
  </li>
  <li>
   Schedule interviews, gather feedback, and communicate updates to candidates.
  </li>
  <li>
   Support employer branding strategies and recruitment marketing efforts.
  </li>
  <li>
   Participate in job fairs, campus recruitment, and networking events.
  </li>
  <li>
   Ensure a smooth candidate experience and a positive employer brand image.
  </li>
  <li>
   Prepare recruitment reports and provide data-driven insights to improve processes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Human Resources, Business Administration, or related field.
  </li>
  <li>
   Minimum 2 years of experience in talent acquisition or recruitment.
  </li>
  <li>
   Familiarity with applicant tracking systems (ATS) and HR databases.
  </li>
  <li>
   Strong interpersonal, communication, and negotiation skills.
  </li>
  <li>
   Knowledge of sourcing techniques on social media and job portals.
  </li>
  <li>
   Ability to manage multiple positions simultaneously in a fast-paced environment.
  </li>
  <li>
   High attention to detail and excellent organizational skills
  </li>
 </ul>
</div>


<div>
 Inbox Business Technologies, a leading Information Technology and Services company, is hiring a Technical Support Officer to join their team. The Technical Support Officer will be responsible for providing technical assistance and support to clients, ensuring prompt resolution of technical issues.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the first point of contact for all IT-related incidents and service requests within the OSS environment
  </li>
  <li>
   Monitor and manage tickets through the incident management system (e.g., ServiceNow, Remedy, etc.)
  </li>
  <li>
   Perform real-time monitoring of OSS tools and applications to identify and address system issues proactively
  </li>
  <li>
   Escalate unresolved issues to Level-2/Level-3 teams as per defined SLA and escalation matrix
  </li>
  <li>
   Maintain accurate and up-to-date documentation of incidents, troubleshooting steps, and resolutions.
  </li>
  <li>
   Coordinate with NOC, Field Operations, Network, and Application Support teams for issue resolution
  </li>
  <li>
   Conduct routine preventative maintenance to ensure optimal performance and longevity of hardware.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in BCS, BS IT, BSC
  </li>
  <li>
   1-2 years of experience in an IT service desk or hardware support role
  </li>
  <li>
   Strong understanding of ITIL processes (Incident, Problem, and Change Management)
  </li>
  <li>
   Hands-on experience with ticketing tools and remote troubleshooting
  </li>
  <li>
   Familiarity with OSS/BSS systems used in telecom environments.
  </li>
  <li>
   Strong organizational and coordination skills
  </li>
  <li>
   Excellent verbal and written communication
  </li>
 </ul>
</div>


Technical Support Officer - OSS

<div><p>Inbox Business Technologies, a leading Information Technology and Services company, is hiring a Technical Support Officer to join their team. The Technical Support Officer will be responsible for providing technical assistance and support to clients, ensuring prompt resolution of technical issues.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Serve as the first point of contact for all IT-related incidents and service requests within the OSS environment.</li>
<li>Monitor and manage tickets through the incident management system (e.g., ServiceNow, Remedy, etc.).</li>
<li>Perform real-time monitoring of OSS tools and applications to identify and address system issues proactively.</li>
<li>Escalate unresolved issues to Level-2/Level-3 teams as per defined SLA and escalation matrix.</li>
<li>Maintain accurate and up-to-date documentation of incidents, troubleshooting steps, and resolutions.
</li><li>Coordinate with NOC, Field Operations, Network, and Application Support teams for issue resolution.</li>
<li>Conduct routine preventative maintenance to ensure optimal performance and longevity of hardware.
</li></ul><p><b>Requirements</b></p><ul>
<li>
Bachelor's degree in BCS, BS IT, BSC</li>
<li>1-2 years of experience in an IT service desk or hardware support role</li>
<li>Strong understanding of ITIL processes (Incident, Problem, and Change Management).</li>
<li>Hands-on experience with ticketing tools and remote troubleshooting.</li>
<li>Familiarity with OSS/BSS systems used in telecom environments.
</li><li>Strong organizational and coordination skills.</li>
<li>Excellent verbal and written communication.</li></ul></div>

<div><p>We are seeking a highly motivated and skilled <b>PSS ICS Manager</b> to join our team. The primary goal of this role is to drive and manage the ICS BoW effectively. The ideal candidate will also be adept at troubleshooting and addressing various operational challenges within the application department.</p><p></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Lead the development, implementation, and management of the ICS BoW.</li>
<li>Collaborate with cross-functional teams to ensure alignment and integration of the ICS BoW with overall business objectives.</li>
<li>Monitor progress and performance against the ICS BoW, identifying and mitigating risks and issues as they arise.</li>
<li>Provide regular updates and reports to senior management on the status of the ICS BoW.</li>
<li>Troubleshoot and resolve operational challenges, ensuring minimal disruption to application processes.</li>
<li>Develop and maintain strong relationships with stakeholders to facilitate smooth project execution.</li>
<li>Identify opportunities for process improvements and implement best practices to enhance efficiency and effectiveness.</li>
<li>Ensure compliance with all relevant regulatory and legal requirements.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
Bachelor&rsquo;s degree in computer science.</li>
<li>Proven experience in managing complex projects and driving strategic initiatives.</li>
<li>Strong understanding of ICS (Information and Cyber Security) principles and practices.</li>
<li>Excellent problem-solving and troubleshooting skills.</li>
<li>Ability to work effectively in a fast-paced, dynamic environment.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficiency in project management tools and software.<br>
<br>
<b>Preferred Qualifications:</b>
</li><li>Experience in the financial services industry.</li></ul></div>

PSS ICS Manager

<div><p>Inbox Technologies Arabia is looking for a detail-oriented <b>Coordinator</b> - <b>Cyber Security Pre-Sales</b> to support the cybersecurity pre-sales team with documentation, scheduling, proposal preparation, and workflow coordination. This role is ideal for entry-level or early-career Saudi professionals who are looking to build their expertise in cybersecurity and enterprise technology environments.</p><p>
This position focuses on coordination and administrative support, not deep technical design; making it perfect for motivated candidates interested in growing into future cybersecurity roles.</p><p></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Coordinate and schedule client meetings, discovery sessions, workshops, and internal reviews.
</li><li>Assist the pre-sales team with documentation, data collection, and preparation of presentation materials.
</li><li>Maintain trackers for opportunities, proposals, and customer communications.
</li><li>Help compile RFP/RFI responses, proposals, BoQs, and technical documents.
</li><li>Proofread, format, and organize proposal materials to ensure quality and compliance.
</li><li>Maintain a repository of reusable templates, technical documents, and case studies.
</li><li>Support follow-ups with sales, delivery, and client teams as instructed by senior pre-sales staff.
</li><li>Ensure timely submission of proposals and manage internal approval workflows.
</li><li>Assist with customer-facing presentations by preparing slides and collaterals.
</li><li>Maintain updated logs of all ongoing opportunities and submitted proposals.
</li><li>Generate weekly and monthly reports for the cybersecurity pre-sales lead.
</li><li>Track vendor registrations, certifications, and product updates.
</li><li>Prepare meeting minutes, summaries, and action-item trackers.
</li><li>Coordinate with operations, HR, procurement, and finance teams for pre-sales requirements.
</li><li>Support event coordination for workshops, demos, and seminars.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
Bachelor&rsquo;s degree in IT, Business, Computer Science, or related discipline.
</li><li>0&ndash;2 years of experience in coordination, sales support, or administrative roles (cybersecurity or IT domain preferred).
</li><li>Fresh Saudi graduates with strong communication skills are encouraged to apply.
</li><li>Strong organizational and document management skills.
</li><li>Proficiency in MS Office (Word, PowerPoint, Excel).
</li><li>Ability to work under pressure and manage multiple deadlines.
</li><li>Excellent communication skills in English and Arabic.
</li><li>Saudi National <b>(Mandatory)</b>.</li></ul></div>

Coordinator - Cyber Security (Pre-Sales)

<div>
 Inbox Technologies Arabia is looking for a detail-oriented
 <strong>
  Coordinator
 </strong>
 -
 <strong>
  Cyber Security Pre-Sales
 </strong>
 to support the cybersecurity pre-sales team with documentation, scheduling, proposal preparation, and workflow coordination. This role is ideal for entry-level or early-career Saudi professionals who are looking to build their expertise in cybersecurity and enterprise technology environments.
 <br/>
 <br/>
 This position focuses on coordination and administrative support, not deep technical design; making it perfect for motivated candidates interested in growing into future cybersecurity roles.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate and schedule client meetings, discovery sessions, workshops, and internal reviews.
  </li>
  <li>
   Assist the pre-sales team with documentation, data collection, and preparation of presentation materials.
  </li>
  <li>
   Maintain trackers for opportunities, proposals, and customer communications.
  </li>
  <li>
   Help compile RFP/RFI responses, proposals, BoQs, and technical documents.
  </li>
  <li>
   Proofread, format, and organize proposal materials to ensure quality and compliance.
  </li>
  <li>
   Maintain a repository of reusable templates, technical documents, and case studies.
  </li>
  <li>
   Support follow-ups with sales, delivery, and client teams as instructed by senior pre-sales staff.
  </li>
  <li>
   Ensure timely submission of proposals and manage internal approval workflows.
  </li>
  <li>
   Assist with customer-facing presentations by preparing slides and collaterals.
  </li>
  <li>
   Maintain updated logs of all ongoing opportunities and submitted proposals.
  </li>
  <li>
   Generate weekly and monthly reports for the cybersecurity pre-sales lead.
  </li>
  <li>
   Track vendor registrations, certifications, and product updates.
  </li>
  <li>
   Prepare meeting minutes, summaries, and action-item trackers.
  </li>
  <li>
   Coordinate with operations, HR, procurement, and finance teams for pre-sales requirements.
  </li>
  <li>
   Support event coordination for workshops, demos, and seminars
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in IT, Business, Computer Science, or related discipline.
  </li>
  <li>
   0-2 years of experience in coordination, sales support, or administrative roles (cybersecurity or IT domain preferred).
  </li>
  <li>
   Fresh Saudi graduates with strong communication skills are encouraged to apply.
  </li>
  <li>
   Strong organizational and document management skills.
  </li>
  <li>
   Proficiency in MS Office (Word, PowerPoint, Excel).
  </li>
  <li>
   Ability to work under pressure and manage multiple deadlines.
  </li>
  <li>
   Excellent communication skills in English and Arabic.
  </li>
  <li>
   Saudi National (Mandatory).
  </li>
 </ul>
</div>


Join Inbox Business Technologies and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Inbox Business Technologies

ABOUT_COMPANY

Talent Acquisition Officer

Talent Acquisition Officer

Technical Support Officer - OSS

Technical Support Officer - OSS

PSS ICS Manager

Coordinator - Cyber Security (Pre-Sales)

Coordinator - Cyber Security (Pre-Sales)