Abrar Admin

Inceptio Foods & Hotels India LLP

A Restaurant Operations Manager is a leadership role responsible for overseeing all aspects of a restaurant's daily operations to ensure smooth service, high-quality customer experiences, and profitability. This position typically balances front-of-house (FOH) and back-of-house (BOH) management, staff leadership, financial analysis, and strategic planning. Core Duties and ResponsibilitiesKey responsibilities are diverse and impact nearly every aspect of the business:<ul><li>Operations Management: Oversee the daily flow of the restaurant, ensuring seamless coordination between the kitchen and dining room staff.</li><li>Staff Management: This includes recruiting, hiring, and training new team members, as well as creating work schedules, supervising performance, resolving conflicts, and fostering a positive and inclusive work culture.</li><li>Customer Service: Maintain high standards of food quality and service, address customer complaints efficiently and accurately, and use feedback to improve the overall dining experience.</li><li>Financial Management: Monitor financial performance, including sales, labor costs, and inventory to manage operational costs and optimize profitability. This also involves budgeting, payroll management, and preparing financial reports.</li><li>Inventory and Supply Chain Management: Oversee procurement and stock levels for food ingredients, supplies, and equipment, while building strong relationships with suppliers and minimizing waste.</li><li>Health and Safety Compliance: Ensure strict compliance with all relevant health, safety, and sanitation regulations and procedures to provide a safe environment for both customers and staff.</li><li>Menu Development: Collaborate with culinary teams on menu planning, engineering, and pricing strategies to maximize profitability and appeal to customer preferences.</li><li>Technology Implementation: Stay abreast of and implement new technologies (e.g., POS systems, inventory management software) to streamline processes and enhance efficiency.</li></ul>Essential Skills and QualificationsA successful Restaurant Operations Manager needs a blend of hard and soft skills:<ul><li>Experience: Proven work experience (typically 3-5+ years, depending on the role's seniority) in restaurant management or a similar role is a common requirement.</li><li>Leadership: Strong leadership, motivational, and people skills to inspire and develop a high-performing team.</li><li>Communication: Exceptional interpersonal and communication skills for effective interaction with staff, suppliers, and customers.</li><li>Problem-Solving: A proactive, solution-oriented mindset and the ability to work well under pressure in a fast-paced environment.</li><li>Analytical Skills: The ability to analyze financial data, interpret reports, and make data-driven decisions to drive operational improvements and profitability.</li><li>Education/Certifications: A high school diploma or GED is required, while a degree in hospitality or business administration is often preferred. Food safety certification is usually mandatory.</li></ul>The role involves managing and overseeing multi-unit operations as Director of Operations.Job Types: Full-time, PermanentPay: ₹35,000.00 - ₹50,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Flexible schedule</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Kadavanthara, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What describes you as a person - Handworker or Smart Contributor</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Restaurant management: 2 years (Required)</li></ul>Language:<ul><li>Hindi (Required)</li><li>English (Required)</li><li>Malayalam (Required)</li><li>Kannada (Preferred)</li></ul>License/Certification:<ul><li>Driving Licence (Required)</li></ul>Location:<ul><li>Kadavanthara, Kochi, Kerala (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>Work Location: In person

Director Group Restaurant Operations

Join Inceptio Foods & Hotels India LLP and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Inceptio Foods & Hotels India LLP

ABOUT_COMPANY

Director Group Restaurant Operations