Qureos Mentor

Independence Bank

<p></p><div><div><div><div><div><div><div><p><b>IT Support Specialist I</b></p></div></div><p></p><p><b><br>
</b> *Position is not eligible for remote work.</p><div><div><p><b>
Job Code</b><br>
<b>ITSUPP I</b></p><p><b><br>
Job Family</b></p><p><b><br>
Supervisory</b><br>
<b>No</b></p></div></div><p></p><div><div><p><b><br>
Job Summary</b></p></div><div><div><div><p><br>
The IT Support Specialist will be responsible for daily troubleshooting of workstations, printers, networks, and peripherals. This position will provide technical expertise and support as needed and may include travel to all bank locations.</p></div></div></div></div><p></p><div><div><p><b><br>
Essential Functions, Duties and Responsibilities include, but are not limited to:</b></p></div><div><div><div><div><br>
<ul><li>
Installs, replaces, and upgrades PCs and peripherals; installs and manages workstations and servers</li></ul></div><div><br>
<ul><li>
Schedules and performs system updates</li></ul></div><div><br>
<ul><li>
Manages Bank systems, including internet stations, radio systems, signage, Wi-Fi, and networks</li></ul></div><div><br>
<ul><li>
Evaluates, maintains, and troubleshoots operations of local and wide area networks</li></ul></div><div><br>
<ul><li>
Provides system support for all Bank applications; manages software inventories and licensing</li></ul></div><div><br>
<ul><li>
Conducts research to understand, explain, and resolve technology issues</li></ul></div><div><br>
<ul><li>
Modifies computer systems through incorporating new software, correcting errors, and/or changing user settings</li></ul></div><div><br>
<ul><li>
Routes, terminates, and tests network cabling</li></ul></div><div><br>
<ul><li>
Trains and guides users through systems and software and assists users with troubleshooting</li></ul></div><div><br>
<ul><li>
Monitors security and usage of all systems to ensure compliance with security standards and regulations</li></ul></div><div><br>
<ul><li>
Manages equipment inventory</li></ul></div><div><br>
<ul><li>
Provides phone system maintenance and support, printer and scanner maintenance, and end-user support</li></ul></div></div></div></div></div><p></p><div><div><p><b><br>
Education, Experience and Qualifications</b></p></div><div><div><div><p><b><br>
Education</b></p></div><div><div><div><p><b><br>
Required/Preferred</b></p><p><b><br>
Education Level</b></p><p><b><br>
Description</b></p></div><div><p><br>
Required</p><p><br>
Associate Degree</p><p><br>
Information Technology or related field</p></div><div><p><br>
Preferred</p><p><br>
Bachelors Degree</p><p><br>
Information Technology or related field</p></div></div></div></div></div><div><div><div><p><b><br>
Years of Experience</b></p></div><div><div><div><p><b><br>
Minimum</b></p><p><b><br>
Comments</b></p></div><div><p><br>
2</p><p><br>
Two (2) years of Information Technology (IT) experience preferred</p></div></div></div></div></div><div><div><div><p><b><br>
License / Certification</b></p></div><div><div><p><b><br>
Required/Preferred</b></p><p><b><br>
License / Certification</b></p><p><b><br>
Description</b></p></div></div></div></div><div><div><div><p><b><br>
Additional Qualifications</b></p></div></div></div></div><p></p><div><div><p><b><br>
Core Competencies</b></p></div><div><div><div><div><br>
<ul><li>
Computer skills</li></ul></div><div><br>
<ul><li>
Knowledge of servers, networking, video conferencing systems, telephone systems</li></ul></div><div><br>
<ul><li>
Time-management skills</li></ul></div><div><br>
<ul><li>
Ability to multi-task and meet deadlines</li></ul></div><div><br>
<ul><li>
Problem-solving skills</li></ul></div><div><br>
<ul><li>
Organizational skills</li></ul></div><div><br>
<ul><li>
Customer service skills</li></ul></div><div><br>
<ul><li>
Oral and written communication skills</li></ul></div><div><br>
<ul><li>
Detail-oriented</li></ul></div></div></div></div></div><p></p><div><div><p><b><br>
Working Conditions</b></p></div><div><div><div><p><b><br>
Working Conditions</b></p></div><div><div><div><p><br>
Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.</p><p>
Occasional travel may include outdoor, uncontrolled environmental conditions, including rain, sleet, ice, snow, extreme heat or cold temperatures.</p></div></div></div></div></div><div><div><div><p><b><br>
Travel Requirements</b></p></div><div><div><div><p><b><br>
Requirement</b></p><p><b><br>
Frequency</b></p></div><div><p><br>
Travel to all bank locations will be required as necessary.</p><p><br>
Frequently</p></div></div></div></div></div><div><div><div><p><b><br>
Mandatory Vacation</b></p></div><div><div><p><br>
Mandatory vacation not required</p></div></div></div></div></div><p></p><div><div><p><b><br>
Physical Requirements</b></p></div><div><div><div><div><p><b><br>
Requirement</b></p><p><b><br>
Frequency</b></p></div><div><p><br>
Sitting (remaining in a seated position)</p><p><br>
Frequently</p></div><div><p><br>
Standing (remaining on one&rsquo;s feet in an upright position without moving about)</p><p><br>
Occasionally</p></div><div><p><br>
Walking (moving about on one&rsquo;s feet)</p><p><br>
Frequently</p></div><div><p><br>
Lifting (raising or lowering an object from one level to another)</p><p><br>
Frequently</p></div><div><p><br>
Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder)</p><p><br>
Frequently</p></div><div><p><br>
Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force)</p><p><br>
Occasionally</p></div><div><p><br>
Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral)</p><p><br>
Frequently</p></div><div><p><br>
Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard)</p><p><br>
Frequently</p></div><div><p><br>
Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers)</p><p><br>
Frequently</p></div><div><p><br>
Stooping (bending downward and forward by bending spine at the waist)</p><p><br>
Occasionally</p></div><div><p><br>
Squatting/Crouching (bending body downward and forward by bending legs and spine)</p><p><br>
Occasionally</p></div><div><p><br>
Kneeling (bending legs at knees to come to rest on knee(s))</p><p><br>
Occasionally</p></div><div><p><br>
Crawling (moving about on hand and knees or hands and feet)</p><p><br>
Never or Rarely</p></div><div><p><br>
Climbing (ascending or descending ladders, stairs, ramps)</p><p><br>
Occasionally</p></div><div><p><br>
Speaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly)</p><p><br>
Frequently</p></div><div><p><br>
Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically)</p><p><br>
Frequently</p></div><div><p><br>
Near Visual Acuity (clarity of vision at approximately 20 inches or less)</p><p><br>
Frequently</p></div><div><p><br>
Far Visual Acuity (clarity of vision at approximately 20 feet or more)</p><p><br>
Occasionally</p></div></div></div></div><div><div><div><p><b><br>
Additional Physical Requirements</b></p></div><div><div><p><br>
May require lifting up to 60 lbs</p></div></div></div></div></div></div></div></div></div></div><p></p>

IT Support Specialist I - Owensboro, KY

Join Independence Bank and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Independence Bank

ABOUT_COMPANY

IT Support Specialist I - Owensboro, KY