Qureos Mentor

Independence Health System

<div>
 
 Day/Night ROTATION Hours: 7a-730p, 7p-730a
 
 
 
 
 
 Job Summary
 
 :
 
 
 
 Responsible for providing direct care on 7 Tower, which is a Medical/ Surgical/Cardiovascular Telemetry unit that provides acute nursing care to patients requiring telemetry monitoring. The Registered Nurse's responsibilities include but are not limited to utilization of the nursing process in the provision of care, excellent customer service skills and communication skills, flexibility, quality improvement activities and professional growth for the following patient population:
 
 
 <ul>
 <li>
 Post-operative cardiothoracic surgical patients that are hemodynamically stable
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 Surgical patients requiring post-operative cardiac monitoring
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 Patients with coronary artery disease awaiting open heart surgery.
 </li>
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 Patients with angina pectoris with and without cardiac interventions.
 </li>
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 Patients with diagnosis of heart failure requiring cardiac monitoring.
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 Neuro medical requiring cardiac monitoring.
 </li>
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 Medical surgical overflow not requiring cardiac monitoring.
 </li>
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 Patients with concurrent mental health needs. The Registered Nurse will support the patients and families physical and emotional health.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 
 ⚬ Minimum:
 
 
 
 Graduate of a Registered Nurse Program
 
 
 
 ⚬ Preferred:
 
 
 
 Bachelor Degree in Nursing.
 
 
 
 
 Registration/Certification/Licensure
 
 :
 
 
 
 Current PA RN license, Healthcare Provider CPR, ACLS completed within one year of hire/transfer.
 
 
 
 
 Experience
 
 
 
 
 ⚬ Minimum:
 
 
 Clinical rotation through educational program.
 
 
 
 ⚬ Preferred:
 
 
 
 Clinical experience evident within the past 3 years or completion of refresher course within the last year.
 
 
 
 
 Other Requirements
 
 :
 
 
 
 Comprehensive Crisis Management per policy.
 
 
 
 
 Status:
 
 
 
 
 Non-Exempt
 
 
 
 
 Physical Requirements:
 
 
 
 
 
 The following frequency definitions apply to all Physical Requirements unless otherwise noted:
 
 
 
 
 Occasional: (0-1/3 of day , 0 - 2.5 hrs/day, 1 - 4 reps/hr)
 
 
 Frequent: (1/3 -2/3 of day , 2.5 - 5.5 hrs/day, 5 -24 reps/hr)
 
 
 Constant: (&gt; 2/3rd of day , &gt; 5.5 hrs/day, &gt; 24 reps/hr)
 
 
 
 
 NOTE: An asterisk (*) indicates that the item is an essential function.
 
 
 
 
 Non-Material Handling
 
 
 
 
 Standing*
 
 - Remaining on one's feet in an upright position remaining stationary - FREQUENT
 
 
 
 Walking*
 
 - Remaining upright on one's feet, and moving about - CONSTANT
 
 
 
 Sitting*
 
 - Body remains in a seated position - OCCASIONAL
 
 
 
 Stooping*
 
 - To bend the body downward and forward by bending the spine at the waist - OCCASIONAL
 
 
 
 Bending*
 
 - To flex the upper body forward - FREQUENT
 
 
 
 Twisting*
 
 - To rotate the upper body forward - FREQUENT
 
 
 
 Climbing*
 
 - To move the body in any direction on equipment or structures that do not include stairs or ladders - OCCASIONAL
 
 
 
 Ladders
 
 - To ascend and descend ladders - N/A
 
 
 
 Stairs*
 
 - To ascend and descend stairs - OCCASIONAL
 
 
 
 Kneeling*
 
 - To move the body downwards and come to rest on both hands and both knees - OCCASIONAL
 
 
 
 Squatting*
 
 - To move the body downwards by bending both knees - OCCASIONAL
 
 
 
 Crouching*
 
 - To bend the body forward and downward by bending the spine and the legs - OCCASIONAL
 
 
 
 Crawling*
 
 - To move the body forward or backwards on hands and knees - OCCASIONAL
 
 
 
 Reaching Horizontal*
 
 - To extend the arms and hands outward, remaining under shoulder height - CONSTANT
 
 
 
 Reaching Overhead*
 
 - To extend the arms and hands up and out over shoulder height - FREQUENT
 
 
 
 Grasping*
 
 - Using functional gripping of the hand to handle an object - FREQUENT
 
 
 
 Finger Manipulation*
 
 - To manipulate objects with the use of fingers - CONSTANT
 
 
 
 Seeing*
 
 - Using visual feedback to accomplish a task or activity - CONSTANT
 
 
 
 Hearing*
 
 - Using sound feedback to accomplish a task or activity - CONSTANT
 
 
 
 Repetitive Upper Extremity Use*
 
 - Using the arms and/or hands continuously or more than 2/3 of the total time - CONSTANT
 
 
 
 Repetitive Lower Extremity Use
 
 
 *
 
 - Using the legs and/or feet continuously or more than 2/3 of the total time - N/A
 
 
 
 Material Handling
 
 
 
 
 Pushing
 
 * - To exert a force upon an object in order to move it in a certain direction Pushing refers to moving an object away from the person
 
 
 OCCASIONAL
 
 
 20# - 50#
 
 
 
 Pulling *
 
 - To exert a force upon an object in order to move it in a certain direction Pulling refers to moving an object towards the person
 
 
 OCCASIONAL
 
 
 20# - 50#
 
 
 
 Lift
 
 * - Floor to Waist
 
 
 OCCASIONAL
 
 
 20# - 50#
 
 
 
 Lift *
 
 - Waist to shoulder
 
 
 FREQUENT
 
 
 Up to 20#
 
 
 
 Lift *
 
 - Shoulder to overhead
 
 
 FREQUENT
 
 
 Up to 20#
 
 
 
 Carrying
 
 * - To transport an object or article using the arms or hands (&gt; 10 feet)
 
 
 FREQUENT
 
 
 Up to 20#
 
 
 
 Environmental Factors
 
 
 
 
 Working alone
 
 - N/A
 
 
 
 Working in cramped quarters
 
 - OCCASIONAL
 
 
 
 Constant interruptions *
 
 - FREQUENT
 
 
 
 Working with hands in water *
 
 - FREQUENT
 
 
 
 Use of power tools
 
 - N/A
 
 
 
 Working on ladders/scaffolding
 
 - N/A
 
 
 
 Exposure to vibration
 
 - N/A
 
 
 
 Exposure to dust
 
 - N/A
 
 
 
 Exposure to noise (constant)
 
 - OCCASIONAL
 
 
 
 Exposure to electrical energy (outlets, etc)
 
 - N/A
 
 
 
 Exposure to temperature changes (heat, cold, humidity), that require special clothing
 
 - N/A
 
 
 
 Exposure to slippery walking surfaces
 
 - OCCASIONAL
 
 
 
 Exposure to solvents, grease, oils
 
 - N/A
 
 
 
 Exposure to radiant energy, ie computer terminal (more than 4 hours per shift) *
 
 - OCCASIONAL
 
 
 
 Working with bloodborne pathogens *
 
 - OCCASIONAL
 
 
 
 
 Cardiovascular Energy Requirements - Physical Demand
 
 
 
 
 
 Physical Demand
 
 
 
 
 Met Level
 
 
 
 
 Examples of similar activity intensity
 
 
 
 Sedentary to Light 0 - 3.5 Light house cleaning, washing dishes, serving food, food shopping, sitting, standing, computer work. Medium 3.6 - 6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy &gt; 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.
 
 
 
 
 As Relates To This Position:
 
 
 
 
 Sedentary to Light * - CONSTANT
 
 
 Medium - N/A
 
 
 Heavy to Very Heavy - N/A
</div>

REGISTERED NURSE RN - 7 TOWER TELEMETRY

<div>
 <ul>
 <li>
 FULLY-REMOTE UPON ONSITE TRAINING*
 
 
 </li>
 </ul>
 The Care Center Agent acts as the first point of contact for patients to meet their needs for information, support, and assistance by
 
 
 phone. The Care Center Agent is responsible for scheduling office appointments utilizing exceptional customer service skills to gain an
 
 
 understanding of the patient&rsquo;s needs. Responsible to obtain accurate demographic information and verify proper insurance information.
 
 
 Additional responsibilities may include data reporting and obtaining referrals and authorizations.
 
 
 
 Education
 
 
 
 
 Minimum
 
 : High School Diploma or equivalent
 
 
 
 Preferred
 
 : Medical Terminology
 
 
 
 Registration/Certification/Licensure
 
 
 
 N/A
 
 
 
 Experience
 
 
 
 
 Minimum
 
 : Proven basic computer skills and ability to type 35 words per minute.
 
 
 
 Preferred
 
 : One year experience in a switchboard, medical practice, or call center.
 
 
 
 Other Requirements
 
 
 
 N/A
 
 
 
 Status
 
 
 
 Non-Exempt
 
 
 
 Physical Requirements
 
 
 
 The following frequency definitions apply to all Physical Requirements unless otherwise noted:
 
 
 
 Occasional
 
 : (0-1/3 of day , 0 - 2.5 hrs/day, 1 - 4 reps/hr)
 
 
 
 Frequent
 
 : (1/3 -2/3 of day , 2.5 - 5.5 hrs/day, 5 -24 reps/hr)
 
 
 
 Constant
 
 : (&gt; 2/3rd of day , &gt; 5.5 hrs/day, &gt; 24 reps/hr)
 
 
 NOTE: An asterisk (*) indicates that the item is an essential function.
 
 
 
 Non-Material Handling
 
 
 
 
 Standing
 
 - Remaining on one's feet in an upright position remaining stationary - N/A
 
 
 
 Walking
 
 - Remaining upright on one's feet, and moving about - OCCASIONAL
 
 
 
 Sitting
 
 * - Body remains in a seated position - CONSTANT
 
 
 
 Stooping
 
 - To bend the body downward and forward by bending the spine at the waist - N/A
 
 
 
 Bending
 
 - To flex the upper body forward - N/A
 
 
 
 Twisting
 
 * - To rotate the upper body forward - OCCASIONAL
 
 
 
 Climbing
 
 - To move the body in any direction on equipment or structures that do not include stairs or ladders - N/A
 
 
 
 Ladders
 
 - To ascend and descend ladders - N/A
 
 
 
 Stairs
 
 - To ascend and descend stairs - N/A
 
 
 
 Kneeling
 
 - To move the body downwards and come to rest on both hands and both knees - N/A
 
 
 
 Squatting
 
 - To move the body downwards by bending both knees - N/A
 
 
 
 Crouching
 
 - To bend the body forward and downward by bending the spine and the legs - N/A
 
 
 
 Crawling
 
 - To move the body forward or backwards on hands and knees - N/A
 
 
 
 Reaching Horizontal
 
 * - To extend the arms and hands outward, remaining under shoulder height - CONSTANT
 
 
 
 Reaching Overhead
 
 - To extend the arms and hands up and out over shoulder height - OCCASIONAL
 
 
 
 Grasping*
 
 - Using functional gripping of the hand to handle an object - CONSTANT
 
 
 
 Finger Manipulation
 
 * - To manipulate objects with the use of fingers - CONSTANT
 
 
 
 Seeing
 
 * - Using visual feedback to accomplish a task or activity - CONSTANT
 
 
 
 Hearing*
 
 - Using sound feedback to accomplish a task or activity - CONSTANT
 
 
 
 Repetitive Upper Extremity Use*
 
 - Using the arms and/or hands continuously or more than 2/3 of the total time - CONSTANT
 
 
 
 Repetitive Lower Extremity Use
 
 - Using the legs and/or feet continuously or more than 2/3 of the total time - N/A
 
 
 
 Material Handling
 
 
 
 
 Pushing
 
 - To exert a force upon an object in order to move it in a certain direction Pushing refers to moving an object away from the
 
 
 person - N/A
 
 
 
 Pulling
 
 - To exert a force upon an object in order to move it in a certain direction Pulling refers to moving an object towards the person
 
 
 <ul>
 <li>
 N/A
 
 
 </li>
 </ul>
 
 Lift
 
 - Floor to Waist - N/A
 
 
 
 Lift
 
 - Waist to shoulder - N/A
 
 
 
 Lift
 
 - Shoulder to overhead - N/A
 
 
 
 Carrying
 
 - To transport an object or article using the arms or hands (&gt; 10 feet) - N/A
 
 
 
 Environmental Factors
 
 
 
 
 Working alone
 
 - OCCASIONAL
 
 
 
 Working in cramped quarters
 
 - N/A
 
 
 
 Constant interruptions
 
 - FREQUENT
 
 
 
 Working with hands in water
 
 - N/A
 
 
 
 Use of power tools
 
 - N/A
 
 
 
 Working on ladders/scaffolding
 
 - N/A
 
 
 
 Exposure to vibration
 
 - N/A
 
 
 
 Exposure to dust
 
 - N/A
 
 
 
 Exposure to noise
 
 (constant) - N/A
 
 
 
 Exposure to electrical energy
 
 (outlets, etc) - N/A
 
 
 
 Exposure to temperature changes
 
 (heat, cold, humidity), that require special clothing - N/A
 
 
 
 Exposure to slippery walking surfaces
 
 - N/A
 
 
 
 Exposure to solvents, grease, oils
 
 - CONSTANT
 
 
 
 Exposure to radiant energy, ie computer terminal
 
 (more than 4 hours per shift)* - CONSTANT
 
 
 
 Working with bloodborne pathogens
 
 - N/A
 
 
 
 Cardiovascular Energy Requirements - Physical Demand
 
 
 
 
 Physical Demand
 
 
 Met Level
 
 
 Examples of similar activity intensity
 
 
 
 Sedentary to Light 0 - 3.5 Light house cleaning, washing dishes, serving food, food shopping, sitting, standing, computer work.
 
 
 Medium 3.6 -6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs).
 
 
 Heavy to Very Heavy &gt; 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.
 
 
 
 As Relates To This Position
 
 
 
 Sedentary to Light* - CONSTANT
 
 
 Medium - N/A
 
 
 Heavy to Very Heavy - N/A
 
 
 
 I. Specific Job Responsibilities (Essential Functions)
 
 
 
 <ul>
 <li>
 Schedules appointments for patients by phone when they call in following medical practice scheduling protocols. Utilizes time management and
 
 
 </li>
 </ul>
 customer service skills to facilitate phone calls with patient, staff, and others. Communicates calmly and clearly with patients about
 
 
 appointments in all circumstances.
 
 
 <ul>
 <li>
 Maintains scheduling system to ensure records are accurate and complete and can be used to analyze patient/staffing patterns. Confirms that
 
 
 </li>
 </ul>
 updates (i.e., cancellations or additions) are input into the master schedule promptly. Stays up to date with system services to facilitate efficient
 
 
 and timely patient access.
 
 
 <ul>
 <li>
 Obtains referrals, authorizations, and demographic information for patients. Verifies insurance information to maximize reimbursement with all
 
 
 </li>
 </ul>
 third party payers.
 
 
 <ul>
 <li>
 Communicates as needed with supervisor about any patient concerns/issues related to scheduling and/or system problems.
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 Analyzes situation and responds appropriately including when to elevate call to a clinical agent and/or supervisor. Performs other duties as
 
 
 </li>
 </ul>
 assigned.
 
 
 
 II. Organizational Responsibilities
 
 
 
 <ul>
 <li>
 Completed mandatory education, annual competencies and department specific education within established timeframes.
 </li>
 <li>
 Completed annual employee health requirements within established timeframes.
 </li>
 <li>
 Maintained license/certification, registration in good standing throughout fiscal year.
 </li>
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 Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Identifies
 
 
 </li>
 </ul>
 and works to reduce potentially unsafe patient care or other safety practices.
 
 
 <ul>
 <li>
 Adheres to regulatory agency requirements, survey process and compliance.
 </li>
 </ul>
</div>

CARE CENTER AGENT - PART-TIME

Join Independence Health System and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Independence Health System

About Company

REGISTERED NURSE RN - 7 TOWER TELEMETRY

CARE CENTER AGENT - PART-TIME