Qureos Mentor

India IVF Fertility

Job Description: Central Head cum IVF Financial CounsellorPosition Title:Central Head cum IVF Financial CounsellorDepartment:Fertility &amp; IVF ServicesReports To:Medical Director / COORole Summary:The Central Head cum IVF Financial Counsellor will oversee the financial counselling operations across all IVF centres under the group, ensuring transparency, patient trust, and effective revenue management. This role combines financial counselling for IVF patients with leadership responsibilities to streamline processes, maintain compliance, and enhance patient satisfaction.Key Responsibilities:1. Leadership &amp; Strategy<ul><li>Act as the central point of coordination for all financial counselling teams across centres.</li><li>Develop and implement standard operating procedures (SOPs) for financial counselling.</li><li>Train, mentor, and supervise centre-level financial counsellors.</li><li>Work closely with senior management to design patient-friendly financial schemes and packages.</li></ul>2. Financial Counselling for IVF Patients<ul><li>Guide patients and their families on IVF treatment costs, payment structures, financing options, and package inclusions/exclusions.</li><li>Provide transparent counselling on refund policies, instalment plans, and insurance coverage (if applicable).</li><li>Address patient concerns with empathy while ensuring compliance with organizational policies.</li></ul>3. Revenue &amp; Compliance Management<ul><li>Ensure accurate cost estimation, billing, and collection for IVF cycles and related procedures.</li><li>Monitor revenue performance of IVF units and report to management.</li><li>Ensure all centres adhere to ethical financial counselling practices and regulatory compliance.</li><li>Identify potential revenue leakages and implement corrective measures.</li></ul>4. Communication &amp; Patient Relationship<ul><li>Build strong rapport with patients to ensure financial clarity and trust.</li><li>Serve as a grievance redressal point for financial disputes.</li><li>Work with doctors, embryologists, and administrative staff to align financial counselling with clinical treatment plans.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong leadership and team management abilities.</li><li>In-depth knowledge of IVF treatment processes and cost structures.</li><li>Excellent communication, negotiation, and counselling skills.</li><li>Empathy and patience in handling sensitive discussions with patients.</li><li>Analytical and problem-solving skills to manage revenue and financial issues.</li><li>Proficiency in healthcare financial management systems/software.</li></ul>Qualifications &amp; Experience:<ul><li>Graduate/Postgraduate in Finance, Business Administration, Healthcare Management, or related field.</li><li>Certification/diploma in counselling (preferred).</li><li>Minimum 7&ndash;10 years of experience in healthcare financial counselling, with at least 3&ndash;5 years in a leadership role.</li><li>Prior experience in IVF or fertility clinic financial operations is highly desirable.</li></ul>Performance Indicators (KPIs):<ul><li>Patient satisfaction scores regarding financial counselling.</li><li>Accuracy of financial estimations vs. actual billing.</li><li>Revenue growth and collection efficiency across centres.</li><li>Reduction in patient financial grievances.</li><li>Standardization and compliance adherence across all IVF centres.</li></ul>Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IVF Clinic work : 5 years (Preferred)</li><li>IVF Patient Finance Counselling: 5 years (Required)</li><li>IVF Clinic Operations: 5 years (Preferred)</li></ul>Work Location: In person

Center Head cum IVF Finance Counsellor

Job Title : Junior EmbryologistLocation: India IVF Fertility &ndash; Srinagar, Jammu and KashmirJob Type : Full-time, PermanentSalary : &#8377;20,000.00 - &#8377;35,000.00Supplemental Pay:&middot; Commission pay&middot; Performance bonusAbout India IVF Hospital:&middot; India IVF is a leading fertility clinic network established in 2014, with a presence across Noida, Ghaziabad, Delhi, Gurgaon and Srinagar. Founded by the husband-wife duo, Dr. Richika and Dr. Somendra, India IVF has grown into a profitable, business that continues to expand year after year.&middot; India IVF is dedicated to offering personalized and effective fertility solutions to couples struggling with infertility. Our clinics are equipped with the latest technology and staffed by highly qualified doctors who provide tailored fertility programs for each couple.&middot; Driven by a mission to bring joy to childless couples, India IVF offers affordable, successful procedures, ensuring that more families can experience the happiness of parenthood. Accredited by the Department of Health, Govt. of India, PCPNDT, ICMR, and NABH, we are committed to maintaining the highest standards of care and service.&middot; In November 2024, India IVF raised $1.25mn in a pre-series A round from Tomorrow Capital to fuel its growth ambitions &amp; create a leader in fertility care.Legal Responsibilities &amp; Compliance (ART Act 2021)<ul><li>Adherence to ART Act standards: Responsible for handling gametes and embryos strictly per regulatory protocols. Must never mix semen from two individuals, split embryos for twinning purposes,</li><li>Consent Management: Must ensure written informed consent is obtained via mandated forms (Forms 15 &amp; 16 as per ART Regulation Rules, 2022), clearly detailing risks, benefits, and procedure details</li><li>Record-Keeping &amp; Confidentiality: Maintain detailed records of gamete/embryo retrieval, fertilization, storage, and usage for a minimum of 10 years. Ensure privacy of patient and donor information; access is limited to authorized personnel only</li><li>Lawful Conduct &amp; Penalties: Acknowledge that negligence&mdash;such as improper handling, breaches in protocols, or lapses in accuracy&mdash;may result in severe penalties, including fines, license suspension, or criminal liability under the IPC or ART Act</li><li>Follow ART clinic/bank duties: Support the clinic in fulfilling duties such as proper gamete retrieval methods, limiting embryos transferred per cycle, and preventing use of multiple individuals' gametes in one cycle</li></ul>Core Technical Duties&middot; Gamete &amp; Embryo Handling: Perform or assist in oocyte retrieval (as per specified regulations), fertilization procedures (including IVF/ICSI), embryo culture, and cryopreservation protocols.&middot; Embryo Transfers: Assist in preparing and transferring embryos as directed, ensuring compliance with the limit of embryos per cycle.&middot; Double Witnessing Protocols: Participate in dual oversight systems to avoid mix-ups&mdash;particularly critical during gamete handling and embryo transfer steps.Operational Responsibilities&middot; Laboratory Oversight: Monitor lab instruments, culture media, and storage conditions (e.g., temperature control, backup systems). Ensure lab adheres to quality and safety standards.&middot; Assistance with Consent &amp; Counseling: Support patient counseling sessions with factual and empathetic information on the procedure, risks, implications, and legal constraints.&middot; Maintenance of Logs: Track and log daily operations&mdash;equipment usage, batch records, anomalies, and consumables. Ensure lab logs are accurate, up-to-date, and accessible for audits.Professional Qualifications &amp; Competencies&middot; Educational Background: Typically a Master&rsquo;s degree in Reproductive Biology, Embryology, Biotechnology, or equivalent specialized field. (Note: ART Act doesn&rsquo;t specify exact qualifications; these are in accordance with professional norms) NCBI.&middot; Technical Proficiency: Familiarity with sterile lab techniques, micro-manipulation, embryo culture, cryopreservation, and related lab systems (e.g., incubators, microscopes, cryo-systems).&middot; Attention to Detail: Strong focus on precision for procedural consistency and legal compliance.Soft Skills&middot; Ethical Sensitivity &amp; Confidentiality: Respect and protect patient and donor privacy; navigate ethically sensitive situations with discretion.&middot; Communication &amp; Multidisciplinary Coordination: Clear interaction with clinicians, counselors, and lab managers; ability to explain technical processes clearly to non-specialists.&middot; Adaptability &amp; Problem-Solving: Respond to procedural issues (e.g., equipment failure) swiftly while maintaining compliance.&middot; Regulatory Vigilance: Stay up-to-date with evolving guidelines (e.g., ICMR, ART Regulation Rules 2022) and support the clinic&rsquo;s conformance to audit requirements.Job Summary (At a Glance)Category Key ResponsibilitiesLegal Compliance - Consent, records, privacy, protocol adherence, regulatory dutiesTechnical Expertise - Gamete/embryo handling, IVF/ICSI, culture, transfers, cryo-preservationLab Operations - Equipment monitoring, documentation, double witnessingQualification &amp; Skills Relevant - Master's degree, lab precision, regulatory knowledge, ethical integritySoft Skills - Communication, problem-solving, teamwork, confidentialityFinal Notes&middot; Regulatory Landscape: This job profile reflects requirements put forward by the Assisted Reproductive Technology (Regulation) Act, 2021, and relevant ART Rules, 2022. Note that while the Act outlines many responsibilities, it doesn&rsquo;t specify minimal technical qualifications&mdash;this remains an area that professional boards or institutions may supplement NCBI.&middot; Professional Evolution: With ongoing updates in ART policies and technologies (e.g., PGD, gene editing regulations, embryo research ethics), junior embryologists should actively pursue continuous learning and certification.Why Choose India IVF Clinic?India IVF stands out as the best IVF clinic in Delhi NCR for several reasons:&middot; State-of-the-art facility with modern &amp; sophisticated equipment.&middot; Expertise in Treatment of Low Egg Reserve, Multiple Failed IVF, Low/Nil Sperm Count.&middot; Expertise in Treatment of Blocked Fallopian Tube, Recurrent Abortion, Uterine Defects.&middot; Proven track record of treating IVF patients from Age 24 to Age 49.&middot; Experienced &amp; Highly Skilled Doctors.&middot; Hassle-free Cashless facility, 0% EMI facility with administrative supportJob Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Ability to commute/relocate:<ul><li>Srinagar, Jammu and Kashmir: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you maintaining the Log Book</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Clinical Embryology: 2 years (Preferred)</li><li>Embryology Procedures: 2 years (Preferred)</li></ul>Location:<ul><li>Srinagar, Jammu and Kashmir (Preferred)</li></ul>Work Location: In person

Junior Embryologist

Join India IVF Fertility and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

India IVF Fertility

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Center Head cum IVF Finance Counsellor

Junior Embryologist