Qureos Mentor

Indium Corporation

<div>JOB SUMMARY: The Tooling Logistics Administrator is responsible for the control and monitoring of all tool and die systems. It is the role of this person to be the department liaison with the systems development team, and factory supervisory level personnel. The primary responsibility is to proactively maintain and develop the tools and work flows required for the efficient management of production tooling. This person will also be accountable for the reporting of continuous improvement and delivery metrics for tooling logistics operations.
ESSENTIAL JOB FUNCTIONS (COMPETENCIES):<ul><li>Manage work order submissions and log them into the tooling job tracking application, including the scheduling of new tooling orders.</li><li>Review all jobs to assure they are complete and reconcile open order list.</li><li>Answer all toolanddie@indium.com inquiries and provide accurate guidance on specific tooling capabilities.</li><li>Execute tooling related help desk requests for all tool and die depts. and provide guidance on priority and completion.</li><li>Provide information for tool movement metrics and reports to tool and die management such as dwell time and usage of tools by IPN.</li><li>Monitor and maintain all procedures and work instructions and report to Tool and Die Management.</li><li>Determine the tool storage scheme and crib layout across multiple sites.</li><li>Document new tooling assignments within all company databases, including Tool Master, Kintone, and Excel queries.</li><li>Serve as the Tooling liaison for production and planning interactions.</li><li>Continually manage the assignment and return of tools that are issued to the production floor.</li><li>Drive the development and completion of projects as assigned by Tooling management.</li><li>Manage the availability of resources, including staff and materials to meet weekly department goals.</li><li>Define, gather, and analyze department metrics, and provide monthly performance reports to management.</li><li>Identify continuous improvement opportunities and communicate effectively to management.</li><li>Perform workforce management staffing duties and oversee the workload of staff to ensure accurate and timely completion of assignments</li><li>Supervise staff performance, including ensuring appropriate training, oversight, mentoring, assessing competency, conducting performance evaluations, developing staff as well as disciplining as needed.</li><li>Attend training as needed or assigned</li><li>Perform other duties and special projects as assigned</li></ul>
REQUIREMENTS:<ul><li>High school diploma or general education degree (GED) and 2 years work related experience.</li><li>Strong organization and communication skills</li><li>Ability to assist in developing in-house software</li><li>Ability to work independently with verbal or written instructions</li><li>Ability to teach and mentor</li></ul>
SHIFT/SITE:
Monday-Friday
1st: 7:00am - 3:30pm
111 Business Park Drive, Utica, NY
WAGE DISCLOSURE:
The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill and education as they relate to the position&rsquo;s qualifications, and internal equity.
The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more. 
$19.00 per hour - $28.50 per hour
($33,520 - $59,280 annually)
Indium Corporation is an equal opportunity employer that is committed to building an innovative workforce. All qualified applicants will be given consideration without regard to race, color, religion, sex, national origin, disability status, pregnancy status, veteran status, or other legally protected characteristics.</div>

Tooling Logistics Administrator

<div>JOB SUMMARY: The Technical Support Engineer I is responsible for providing leading edge technical support to Indium Corporation&rsquo;s customers, potential customers, and sales staff. 
 
ESSENTIAL JOB FUNCTIONS (COMPETENCIES):<ul><li>Provide expert technical assistance and guidance to Indium Corporation&rsquo;s customers and potential customers to resolve soldering process-related issues</li><li>Collaborate with Global and Regional Account Managers, as well as Technical Support Engineers throughout Indium Corporation, to develop strategies to maintain existing accounts and to acquire new business</li><li>Utilize in-depth knowledge of Indium Corporation&rsquo;s materials and surface mount technology (SMT) process, coupled with knowledge and capability in statistical analysis and DOE&rsquo;s, to optimize the use of Indium Corporation&rsquo;s soldering materials in the customer&rsquo;s process</li><li>Provide product and process training to customers, within Indium Corporations, and at industry conferences</li><li>Using Indium Corporation&rsquo;s SimLab, as well as equipment at equipment partner sites, execute process optimization, product characterization and benchmark testing of Indium Corporation&rsquo;s soldering materials to meet/exceed defined performance requirements</li><li>Develop and maintain strong technical relationships and collaborate with industry partners and equipment suppliers</li><li>Provide technical support to Indium Corporation&rsquo;s Marketing department in the development of new materials and test methods to characterize them</li><li>Provide technical support to Indium Corporation&rsquo;s Marcom department in the development of promotional materials such as literature, websites, exhibits, etc.</li><li>Communicate technical insights and product performance data collected from customer visits and evaluations to pertinent departments within Indium Corporation including R&amp;D, Quality, Manufacturing and Technical Support</li><li>Assist in the development of internal and external test methods</li><li>Develop and maintain hands-on knowledge and expertise of the processes and equipment used in the various soldering processes and SMT industries, including, but not limited to, solder paste printing, dispensing, 3-D inspection, placement, reflow, dipping, X-Ray, ICT, and rework</li><li>Participate in scale-up of soldering materials in development</li><li>Disseminate/share key technical knowledge within Indium Corporation via reports and/or participation in weekly/monthly group meetings</li><li>Participate in applicable professional societies, industry consortia, and industry standards development groups to promote Indium Corporation&rsquo;s image, maintain contact with industry leaders/experts and determine performance requirements for Indium Corporation&rsquo;s new and existing materials</li><li>Build strong technical relationships with targeted individuals at Indium Corporation&rsquo;s largest current and target customers</li><li>Plan, prepare and present quality technical papers and presentations at technical conferences, seminars, and customers, as well as in support of new product introductions</li><li>Perform other duties and special projects as assigned</li></ul> 
REQUIREMENTS:<ul><li>Technical undergraduate degree required; Bacholor&rsquo;s Degree in chemistry, physics, metallurgy, materials science or engineering discipline</li><li>Demonstrated technical competency</li><li>Strong interpersonal, communication and presentation skills</li><li>Ability to work cooperatively and effectively in a cross-functional team environment</li><li>Ability to travel with limited notice</li><li>Proficient in Word, Excel, PowerPoint</li><li>Experience with JMP or Minitab, preferred</li><li>Special consideration given to candidates with language skills in Spanish and/or Chinese</li></ul> 
WAGE DISCLOSURE:
The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill and education as they relate to the position&rsquo;s qualifications, and internal equity.
The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more. 
$62,500 - $70,000 annually 
Indium Corporation is an equal opportunity employer that is committed to building an innovative workforce. All qualified applicants will be given consideration without regard to race, color, religion, sex, national origin, disability status, pregnancy status, veteran status, or other legally protected characteristics.</div>

Technical Support Engineer I

Join Indium Corporation and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Indium Corporation

About Company

Tooling Logistics Administrator

Technical Support Engineer I