Qureos Mentor

IndusInd Bank

<div>
 
 The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Operate as the primary point of contact for key account stakeholders
 </li>
 <li>
 Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners
 </li>
 <li>
 Prepare and guarantee monthly, quarterly and annual sales forecasts
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience in Business
 </li>
 <li>
 Should have banking experience
 </li>
 <li>
 3+ years' of relevant work experience
 </li>
 <li>
 Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 </ul>
 
 
</div>

Key Account Manager

<div>
 
 Key Account Managers are responsible for acquiring new customers, increasing bank&rsquo;s liability base, servicing walk-in-customers and covering all the needs of the mapped clients
 
 
 &nbsp;
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 To acquire new clients through leads and family accounts grouping
 </li>
 <li>
 To grow the liability base (CASAFD) of the bank by deepening relationships of mapped customer base
 </li>
 <li>
 To sell bank and third party products like LI, GI, Home Loans, Credit Cards, and Personal Loans etc.
 </li>
 <li>
 To service clients covering all their banking needs including bank/3rd party products
 </li>
 <li>
 To meet / call mapped clients for client servicing needs and new products cross sell
 </li>
 <li>
 To actively participate in driving campaigns conducted across liability and other products
 </li>
 <li>
 To conform to processes of the bank and have a high focus on compliance
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Graduate / Post Graduate, preferred exposure to financial subjects
 </li>
 <li>
 2 years of relevant work experience in the banking / financial services / insurance organisations
 </li>
 <li>
 1 year relevant experience in the financial sector
 </li>
 </ul>
 
 
 
 
 
 Additional requirements:
 
 
 
  Valid AMFI / IRDA Certifications
 
 
  Candidate with experience working in an sales based incentive role, will be preferred
 
 
 
 
 
 
 Desired Behavioural / Functional Traits
 
 
 <ul>
 <li>
 Knowledge of Banking products and processes
 </li>
 <li>
 Strong Relationship Management skills. (Candidates with existing set of customers are preferred)
 </li>
 <li>
 Multi-tasking with crisis management capabilities
 </li>
 <li>
 Effective communication &amp; interpersonal skills
 </li>
 <li>
 Ability to adapt to change in a fast growing franchise
 </li>
 <li>
 Ability to maintain/attract long lasting client relationships.
 </li>
 </ul>
</div>

<div>
 
 
 
 About the Role
 
 
 
 
 We are seeking a
 
 Product Manager
 
 to lead
 
 current account onboarding
 
 , our agent-led current account onboarding application and our web based DIY journey for current account opening. This role is responsible for driving the product roadmap, improving operational efficiency, and ensuring strict compliance with regulatory guidelines. The Product Manager will collaborate with cross-functional teams across business, technology, and operations to deliver seamless onboarding experiences and strengthen process governance.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage the
 
 end-to-end product lifecycle
 
 including roadmap planning, feature design, development, and post-launch enhancements.
 </li>
 <li>
 Partner with
 
 Relationship Managers, SDG and back-office teams
 
 to identify bottlenecks and drive reduction in FTNR (First Time Not Right) rates.
 </li>
 <li>
 Ensure strict adherence to
 
 RBI regulations and internal KYC guidelines
 
 , covering document verification, GST/PAN linkage, and location-based onboarding conditions.
 </li>
 <li>
 Work closely with
 
 technology teams
 
 for requirement gathering, UAT, defect management, and timely release delivery.
 </li>
 <li>
 Track and report
 
 KPIs, adoption metrics, and compliance adherence
 
 to senior management.
 </li>
 <li>
 Drive
 
 cross-functional initiatives
 
 to enhance the customer onboarding journey and minimize operational leakages.
 </li>
 </ul>
 
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 4&ndash;7 years of experience in
 
 product management
 
 within banking/fintech, with exposure to account onboarding or compliance-heavy products.
 </li>
 <li>
 Strong knowledge of
 
 KYC norms, AML checks, and digital onboarding workflows
 
 .
 </li>
 <li>
 Experience collaborating with
 
 business, compliance, and technology teams
 
 .
 </li>
 <li>
 Proficiency in creating
 
 PRDs, process flows, and user stories
 
 .
 </li>
 <li>
 Strong
 
 analytical, problem-solving, and communication
 
 skills.
 </li>
 </ul>
 
 
 
 
 
 
 Educational Qualifications
 
 
 
 <ul>
 <li>
 MBA/PGDM in Business, OR
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering/Finance with relevant product management experience.
 </li>
 </ul>
 
 
 
 
 
 
 Nice-to-Have
 
 
 
 <ul>
 <li>
 Experience in the
 
 MSME/SMB banking segment
 
 .
 </li>
 <li>
 Exposure to
 
 agent-led banking applications
 
 and digital transformation initiatives.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 About the Digital Business Unit at IndusInd:
 
 
 
 
 
 
 
 The mandate of the Digital Business Unit at IndusInd Bank is as follows:
 
 
 
 
 
 - Building customer centric products with human centered design principles for retail Individual and micro, small and medium enterprise (MSME) customer segments\
 
 
 - Build innovative products and propositions backed with problem solving mindset to discover and solve latent needs of customers
 
 
 - Build Embedded Finance (Banking as a Service) applications
 
 
 - Ensure designs are highly available, highly modular, highly scalable and highly secure
 
 
 - Drive digital business
 
 
 
 
 
 Some of the applications managed by the Digital Business Unit include IndusMobile (bank&rsquo;s mobile app for retail individual clients), Indusnet (net banking application of the bank), IndusMerchantSolutions app, Whatsapp Banking, Chatbots, easycredit for Individuals, easycredit for Business Owners, savings, current account and fixed deposit online platforms. There are many more innovative digital products and solutions in pipeline
 
 
 
 
 
 The unit&rsquo;s objectives are three fold &ndash;
 
 
 (a) Drive better customer experience and engagement
 
 
 (b) transform existing lines of businesses and
 
 
 (c) build new digital only or banking as a service led digital business models
 
</div>

Digital Product Manager - Current Account

<div>
 
 Deputy Branch Manager is responsible for overall management of the lobby team in the branch and for achieving excellence across service, sales and operational functions in the branch. The Deputy Branch Manager reports to the Branch Manager who is the overall head of the Branch
 
 
 
 
 
 
 
 Overall Job Description
 
 
 
 
 
 
 
 
 
 Service
 
 
 
 
 &middot; To ensure 'First Time Right' in the account opening process.
 
 
 &middot; To ensure customer requests are satisfactorily closed within TAT and ensure that customer grievances are resolved and closed on time.
 
 
 &middot; To ensure that Lobby Team carries out the required number of knowlarity calling of customers
 
 
 
 
 
 
 
 Business Development
 
 
 
 
 &middot; To ensure that the Lobby Team sells bank and third party products like LI, GI, Home Loans, Credit Cards, and Personal Loans etc and generates the required number and revenue targets month on month basis
 
 
 
 
 
 
 
 Operations
 
 
 
 
 
 
 
 &middot; To ensure adherence to basic operational functions viz timely opening of the branch, adherence to CRL, ensuring TAT of account opening, reconciliation of cash and security items
 
 
 &middot; To ensure that transactions are carried out as per stipulated guidelines and in an error free and compliant manner.
 
 
 &middot; To ensure branch operations are carried out in such a manner such that branch achieves high ratings during audit.
 
 
 &middot; To achieve excellence in Branch Sales and Service Scorecard.
 
 
 &middot; To nurture talent and ensure grooming of the team such that they are capable of taking up higher responsibilities in future.
 
 
 
 
 
 
 
 
 
 Essential requirement:
 
 Graduate / Post Graduate, preferred exposure to financial subjects (Preferred: Post Graduate in Finance / Commerce)
 
 
 
 
 
 
 Qualifications
 
 
 
 &middot; Bachelor's degree or equivalent
 
 
 &middot; Minimum 5 years of relevant work experience in branch operations and customer service preferably in an equivalent role in a peer Bank.
 
 
 &middot; Excellent written and verbal communication skills
 
</div>

Deputy Branch Manager

Join IndusInd Bank and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IndusInd Bank

ABOUT_COMPANY

Key Account Manager

Key Account Manager

Digital Product Manager - Current Account

Deputy Branch Manager