Qureos Mentor

Info#jini#

Duration: 12 Months contract with possible extensionMinimum skills and experience:<ul><li>Minimum 2 years of experience working in a single point of contact help desk</li><li>Experience using Jira Service Management Helpdesk application</li><li>Experience using GroupLink&rsquo;s eHelpdesk platform</li><li>Experience using Genesys Cloud contact center and customer experience platform</li><li>Strong customer service skills; telephone etiquette</li><li>Great team-oriented interpersonal skill</li><li>Great organizational skills</li><li>Excellent analytical and problem-solving skills</li><li>Strong oral and written communications skills (technical and non-technical)</li><li>Robust understanding of the ACD system and trouble ticket process</li></ul>Job Type: ContractPay: $30.00 - $35.00 per hourWork Location: In person

Helpdesk Analyst

Join Info#jini# and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Info#jini#

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Helpdesk Analyst