Qureos Mentor

Informatica

<div>Build Your Career at Informatica
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.
Senior Modernization Success Manager
We're looking for a Senior Modernization Success Manager candidate with experience in project management to join our team in Austin, TX (hybrid).
Our Specialized Modernization Customer Success(MSM) team helps customers modernize or transform their data platform using Informatica products and services. As part of this Senior Modernization Success Manager role you will work with account managers, field sales team to creat the modernization delivery scope for IPS led modernization project. You will partner with our customers technical and business executive leadership team to help with post-sales implementation planning, guide customer's technical adoption journey, and enable them to deliver innovation to their end business users. You will also work with the account team to identify opportunities help grow the customer investments. This roles entails a hybrid mix of duties that align with Customer Success, Professional services &amp; Project Management both for driving Delivery and Revenue recognition.
You will report to the Senior Director, Professional Services
Technology You'll Use
Project Management, Delivery Management, Business Development , Customer Success
Your Role Responsibilities? Here's What You'll Do
<ul><li>Collaborate with clients to understand their modernization needs.</li>
<li>Lead the delivery of modernization projects, ensuring they align with client goals and industry best practices.</li>
<li>Develop and maintain project timelines, deliverables, and milestones, effectively managing resources to meet project deadlines.</li>
<li>Act as the main point of contact between clients and internal teams, providing regular updates and addressing any concerns or challenges. &bull; Analyze project data and performance metrics to identify areas for improvement and ensure optimal project outcomes.</li>
<li>Foster strong, long-lasting relationships with clients, becoming a trusted advisor on modernization strategies.</li>
<li>Stay informed about the latest technological trends and advancements, providing insights to clients and internal teams.</li>
<li>Collaborate with cross-functional teams to drive continuous improvement in project delivery processes.</li>
</ul>Role Essentials
<ul><li>Minimum of 5 years of experience in technology, with a focus on modernization projects.</li>
<li>Proven project management experience, lead successful project implementations.</li>
<li>Strong understanding of modernization technologies and best practices.</li>
<li>Excellent communication and interpersonal skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.</li>
<li>Proactive problem-solving abilities and the capacity to adapt to evolving project requirements.</li>
<li>Bachelor's degree in Information Systems, Computer Science or equivalent practical experience.</li>
<li>BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience</li>
<li>Minimum 2+ years of relevant professional experience</li>
</ul>Perks &amp; Benefits
<ul><li>Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans</li>
<li>Flexible time-off policy and hybrid working practices</li>
<li>Tuition reimbursement program to support your and personal growth</li>
<li>Equity opportunities and an employee stock purchase program (ESPP)</li>
<li>Comprehensive Mental Health and Employee Assistance Program (EAP) benefit</li>
</ul>We're guided by our DATA values and passionate about building and delivering solutions that accelerate data innovations. We do that by creating an inclusive culture that celebrates and supports diversity. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.
Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud&trade; that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data and AI come to life.</div>

Senior Customer Success Manager - Modernization

<div>
 Build Your Career at Informatica
 
 
 We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to solve the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.
 
 
 Principal Consultant (Arabic Speaker)
 
 
 We are seeking an experienced Principal Solutions Architect/Consultant with a passion for data to help customers succeed through Informatica's Data Management solutions. In this role, you will leverage our Intelligent Data Management Cloud (IDMC) platform and On-Premise products to deliver impactful solutions focused on Data Governance, Data Integration, and Master Data Management. Join us to shape the future of data management.
 
 
 As a Principal Consultant, you will deliver industry-leading data management consulting services to our global customers. You will collaborate with sales teams to support the services sales cycle, mentor fellow consultants, and ensure that Informatica products are deployed effectively for optimal customer success.
 
 
 This position in based in Dubai / United Arab Emirates. Hybrid work schedule.
 
 
 You will report to the Senior Director, Professional Services.
 
 
 Your Role Responsibilities? Here's What You'll Do
 
 
 <ul>
 <li>
 Deliver expert Informatica consulting both in short-term advisory engagements and longer-term projects, ensuring alignment with customer goals and best practices.
 </li>
 <li>
 Lead or contribute to technical teams, offering solutions and support to meet project deliverables and customer expectations.
 </li>
 <li>
 Promote best practices with a approach to ensure long-term adoption and success of Informatica products.
 </li>
 <li>
 Manage timelines, scope, and customer communication to deliver a superior customer experience and strengthen Informatica's brand reputation.
 </li>
 <li>
 Travel as needed to engage directly with customers and partners.
 
 
 </li>
 </ul>
 What We'd Like to See
 
 
 <ul>
 <li>
 Passion for data management technology, trends, and best practices.
 </li>
 <li>
 Team-oriented mindset, supportive of colleagues and eager to contribute.
 </li>
 <li>
 Fluent in English and Arabic.
 
 
 </li>
 </ul>
 Role Essentials
 
 
 <ul>
 <li>
 Strong track record driving technical discussions, presentations, and leading teams.
 </li>
 <li>
 Deep understanding of data governance, data integration, and master data management concepts and solutions.
 </li>
 <li>
 Experience with Informatica products and knowledge of related technologies such as PowerBI, AWS Glue, Snowflake, Databricks, Microsoft Fabric, AWS, and Azure.
 </li>
 <li>
 Proficient in SQL and database concepts, including medallion architecture, Cloud Data Lake/Warehouse architectures.
 </li>
 <li>
 Hands-on with Linux and Windows OS environments, including Shell scripting.
 </li>
 <li>
 Experience with relational databases like Oracle, DB2, and SQL Server.
 </li>
 <li>
 BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
 </li>
 <li>
 Minimum 8+ years of relevant professional experience
 
 
 </li>
 </ul>
 Perks &amp; Benefits
 
 
 <ul>
 <li>
 Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
 </li>
 <li>
 Flexible time-off policy and hybrid working practices
 </li>
 <li>
 Equity opportunities and an employee stock purchase program (ESPP)
 </li>
 <li>
 Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
 
 
 </li>
 </ul>
 Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.
 
 
 Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud&trade; that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook.
 
 Informatica. Where data and AI come to life.&trade;
 
</div>

Principal Consultant (Arabic Speaker)

As a Principal Consultant, you will deliver industry-leading data management consulting services to our global customers. You will collaborate with sales teams to support the services sales cycle, mentor fellow consultants, and ensure that Informatica products are deployed effectively for optimal customer success.
This position in based in Dubai / United Arab Emirates. Hybrid work schedule.
You will report to the Senior Director, Professional Services.
Your Role Responsibilities? Here's What You'll Do
<ul>
 <li>Deliver expert Informatica consulting both in short-term advisory engagements and longer-term projects, ensuring alignment with customer goals and best practices.</li>
 <li>Lead or contribute to technical teams, offering solutions and support to meet project deliverables and customer expectations.</li>
 <li>Promote best practices with a approach to ensure long-term adoption and success of Informatica products.</li>
 <li>Manage timelines, scope, and customer communication to deliver a superior customer experience and strengthen Informatica's brand reputation.</li>
 <li>Travel as needed to engage directly with customers and partners.</li>
</ul>
What We'd Like to See
<ul>
 <li>Passion for data management technology, trends, and best practices.</li>
 <li>Team-oriented mindset, supportive of colleagues and eager to contribute.</li>
 <li>Fluent in English and Arabic.</li>
</ul>
Role Essentials
<ul>
 <li>Strong track record driving technical discussions, presentations, and leading teams.</li>
 <li>Deep understanding of data governance, data integration, and master data management concepts and solutions.</li>
 <li>Experience with Informatica products and knowledge of related technologies such as PowerBI, AWS Glue, Snowflake, Databricks, Microsoft Fabric, AWS, and Azure.</li>
 <li>Proficient in SQL and database concepts, including medallion architecture, Cloud Data Lake/Warehouse architectures.</li>
 <li>Hands-on with Linux and Windows OS environments, including Shell scripting.</li>
 <li>Experience with relational databases like Oracle, DB2, and SQL Server.</li>
</ul>
<ul>
 <li>BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience</li>
</ul>
<ul>
 <li>Minimum 8+ years of relevant professional experience</li>
</ul>

.Senior Solution Architect   Global Partner Technical Sales (Saudi Arabia or United Arab Emirates).We're looking for a Senior Solution Architect candidate with experience in data integration, cloud platforms, and technical sales, to join our team in Riyadh, KSA or Dubai, UAE (hybrid work schedule).You will report to the Director, Global Technical Sales Channels (GPTS).You will drive partner awareness and work side by side with our strategic partners on joint accounts. You will steer the technical sales cycle, advancing deal progression, and encouraging customer trust.Your Role Responsibilities? Here's What You'll DoBuild relationships, promote, and collaborate with strategic partners to identify and deliver joint opportunities.Independently manage customer and partner engagements, driving technical conversations forward.Deliver impactful solution presentations, demos, and proposals tailored to specific customer needs.Facilitate hands-on workshops showcasing Informatica's unique value across industries and use cases.Support partners in technical qualification of customer requirements and assist with RFPs, POCs, and advanced demo creation.What We'd Like to SeeHands-on experience with Data Management, Data Governance, and Master Data Management (MDM).Advanced presentation and storytelling abilities across business and technical audiences.Familiarity with Informatica products or similar data integration platforms.Knowledge of hybrid deployment models and modern data architectures.Cloud certification in AWS, Azure, or GCP and experience with cloud-native data technologies.Role EssentialsBA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experienceSupervises Operational Duties of StaffMinimum 5+ years of relevant professional experiencePerks &amp; BenefitsComprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans

Senior Solution Architect GPTS

You will troubleshoot and resolve complex issues with Informatica products, report bugs to R&amp;D, and support customer installations and training for technical users.

Your Role Responsibilities? Here's What You'll Do
<ul>
 <li>Provide best in class technical support to customers, partners, and internal teams.</li>
 <li>Managing customer issues and escalations within our SalesForce CRM system</li>
 <li>Manage the technical support lifecycle all the way to successful resolution by analysing and reproducing problems and managing customer expectations throughout.</li>
 <li>Work with regional partners on proactive support, enablement, and guidance.</li>
 <li>Follow up on actions in a timely manner.</li>
 <li>Coordinate with other teams to identify, report and speed up resolutions of product defects and anticipate and pre-emptively deflect escalations or at-risk customer situations.</li>
</ul>

What We'd Like to See
<ul>
 <li>Passionate about exceptional customer success</li>
 <li>Analytical, troubleshooting, and problem-solving skills</li>
 <li>Proficient in Java with proven programming experience</li>
 <li>Experience debugging Java or other OOP languages</li>
 <li>Solid understanding of relational databases, especially Oracle and MS SQL Server</li>
 <li>Familiar with Windows and Linux (Red Hat, SuSE) operating systems</li>
 <li>Knowledge of Cloud platforms like Azure, AWS, or GCP</li>
 <li>Experience with Open API Specification (Swagger) and web services (REST, SOAP)</li>
 <li>Some network troubleshooting experience</li>
 <li>Excellent English language skills, fluency in Arabic is desirable</li>
</ul>

Senior Technical Support Engineer

<div><h2 class="jobSectionHeader">Build Your Career at Informatica</h2>

We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous, work-from-anywhere minds eager to solve the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world.
<h2 class="jobSectionHeader">
Senior Customer Success Manager</h2>

We are looking for a Senior Customer Success Manager based in Dubai (United Arab Emirates) to join our growing team as an individual contributor.

You will report to the Senior Director, Customer Success and be part of the Customer Success Team in Dubai, a group dedicated to delivering exceptional customer outcomes through data-driven solutions. This is hybrid schedule model position.
<h2 class="jobSectionHeader">
Your Role Responsibilities? Here's What You'll Do</h2>

As the primary post-sale contact, you will use your deep customer and product knowledge to drive adoption, maximize value, and build long-term strategic partnerships. Your key responsibilities include:
<ul><li>
Developing trusted advisor relationships with executive sponsors to align Informatica's solutions with business goals.</li><li>
Tracking and reporting on implementation and adoption milestones for customer executives.</li><li>
Promoting product capabilities and identifying upsell and cross-sell opportunities.</li><li>
Demonstrating advanced features to deliver measurable business outcomes.</li><li>
Designing ROI metrics to quantify solution impact.</li><li>
Proactively addressing customer needs, adoption risks, and renewal strategies to boost retention.</li><li>
Managing escalations and collaborating with internal teams across functions.</li><li>
Preparing success reports and maintaining thorough documentation of customer interactions.</li><li>
Experience making customers feel valued through quality service.</li></ul>
<h2 class="jobSectionHeader">What We'd Like to See</h2>
<ul><li>Proven experience managing complex customer accounts and driving adoption in a customer success or related role.</li><li>
Strong understanding of customers' industry, decision-making process, business objectives, and strategic priorities.</li><li>
Communicates ideas clearly, builds alignment across teams, and negotiates effectively with senior leaders.</li><li>
Collaborates effectively across teams, builds support for ideas, and helps guide projects toward successful outcomes.</li><li>
Solid knowledge of hybrid software deployment, data warehousing, databases, and/or business intelligence solutions.</li><li>
Background in customer-facing roles with a strong focus on customer satisfaction and utilization improvement.</li><li>
Fluent in English with mandatory proficiency in Arabic.</li></ul>
<h2 class="jobSectionHeader">Role Essentials</h2>
<ul><li>Minimum of 5+ years relevant professional experience in customer success or similar field.</li><li>
BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience</li><li>
Minimum 8+ years of relevant professional experience</li></ul>
<h2 class="jobSectionHeader">Perks &amp; Benefits</h2>
<ul><li>Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans</li><li>
Flexible time-off policy and hybrid working practices</li><li>
Equity opportunities and an employee stock purchase program (ESPP)</li><li>
Comprehensive Mental Health and Employee Assistance Program (EAP) benefit</li></ul>

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud&trade; that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.&trade;</div>

Principal Customer Success Manager

Join Informatica and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Informatica

ABOUT_COMPANY

Senior Customer Success Manager - Modernization

Principal Consultant (Arabic Speaker)

Principal Consultant (Arabic Speaker)

Senior Solution Architect GPTS

Senior Technical Support Engineer

Principal Customer Success Manager