Qureos Mentor

Information Technology Senior Management Forum

<div><div>Posted Date
6/02/2026
</div><div>Description
<div>Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients&rsquo; best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We&rsquo;ll enable growth and progress together.
Position Overview:
The Technical Program Management Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. This role will be operating within the Contact Center Operations team within our Operations Technology group in Citi.
Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. 
 
Responsibilities:<ul><li>
Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.</li><li>
Provides expertise in area and an advanced level of understanding of the principles of apps support.</li><li>
Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.</li><li>
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.</li><li>
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements</li><li>
Considers the implications of the application of technology to the current environment.</li><li>
Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.</li><li>
Acts as advisor or coach to new or lower level analysts; allocates work.</li><li>
Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.</li><li>
Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.</li><li>
Persuades and influences others through strong and comprehensive communication and diplomacy skills</li><li>
Performs other duties and functions as assigned</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
Qualifications:<ul><li>
6+ years experience in an Application Support, Business Analyst, or TPM role.</li><li>
Provide primary operational support for critical contact center applications, including live chat, chatbot platforms, and Interactive Voice Response (IVR) systems.</li><li>
Leverage expertise in cloud technologies (AWS, Azure), microservices architectures, and Java-based applications to ensure high availability and performance of contact center solutions.</li><li>
Apply knowledge of Generative AI (GenAI), Machine Learning (ML), and Large Language Models (LLMs) to support and optimize intelligent automation within the contact center environment; IVR experience is a significant plus.</li><li>
Utilize project management and business analysis tools such as Jira, Confluence, MS Project, PowerPoint, Excel, etc. for tracking, reporting, and collaboration.</li><li>
Demonstrate advanced domain expertise in chatbot and IVR technologies; prior experience with GenAI in a contact center context is highly desirable.</li><li>
Practical problem solving and strategic thinking skills</li><li>
Demonstrated leadership, interpersonal skills and relationship building skills</li><li>
Service oriented attitude</li><li>
Ability to work in a fast-paced environment</li><li>
Experience working or leading requirement gathering efforts for multiple large development projects at one-time</li><li>
Proficient using basic technical tools and systems</li><li>
Good interpersonal and communication skills</li></ul>
Education:<ul><li>
Bachelor&rsquo;s/University degree, Master&rsquo;s degree preferred</li></ul>
-<h4 class="jobSectionHeader">
Job Family Group:
</h4>Technology
-<h4 class="jobSectionHeader">
Job Family:</h4>
Applications Support
-<h4 class="jobSectionHeader">
Time Type:</h4>
Full time
-<h4 class="jobSectionHeader">
Primary Location:</h4>
Irving Texas United States
-<h4 class="jobSectionHeader">
Primary Location Full Time Salary Range:</h4>
$125,760.00 - $188,640.00 
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-<h4 class="jobSectionHeader">
Most Relevant Skills
</h4>Please see the requirements listed above.
-<h4 class="jobSectionHeader">
Other Relevant Skills
</h4>Agile Methodology, Technical Program Management.
-<h4 class="jobSectionHeader">
Anticipated Posting Close Date:</h4>
Jun 04, 2026
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>
</div><div>Salary
125,760.00 - 188,640.00 Annual
</div><div></div><div><div>Type<div>
Full-time</div></div></div></div>

Technical Program Management Lead Analyst, VP

<div><div>Posted Date
6/01/2026
</div><div>Description
<div>Senior Manager, Data Scientist - MS CLIP Valuations
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.
As a Data Scientist at Capital One, you&rsquo;ll be part of a team that&rsquo;s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Team Description
The Mainstreet CLIP valuations team builds and manages the models that power one of the largest exposure granting programs in the company.
Role Description
In this role you'll have a unique opportunity to work on the technical side of things while partnering with credit analysts to impact the P&amp;L of Capital One's Mainstreet CLIP platform. This is a chance to be at the forefront of innovation, shaping the next generation of infrastructure and tools that will enable rapid credit decision-making for a business that extends $12+ billion in credit every year.
What you&rsquo;ll do:<ul><li>
Build innovative tools: Design and develop a suite of sophisticated credit tools that will be used by a wide range of users, from credit analysts to data scientists. You'll leverage your Python skills to create solutions that are both powerful and user-friendly.</li><li>
Collaborate and learn: Work closely with credit analysts to support and define our credit and lending strategy. This is a fantastic opportunity to learn about the intricacies of credit by building the very tools that enable critical decision-making.</li><li>
Drive business impact: Your work will directly influence the P&amp;L of our largest lending program, giving you a chance to see the tangible results of your efforts on a massive scale.</li><li>
Partner with experts: Interact heavily with both credit analysts and data science partners, translating complex needs into actionable technical solutions.</li></ul>
The Ideal Candidate is:<ul><li>
Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it&rsquo;s about making the right decision for our customers.</li><li>
Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You&rsquo;re not afraid to share a new idea.</li><li>
A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond.</li><li>
Technical. You&rsquo;re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.</li></ul>
Basic Qualifications:<ul><li>
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:<ul><li>
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 7 years of experience performing data analytics</li><li>
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 5 years of experience performing data analytics</li><li>
A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2 years of experience performing data analytics</li></ul></li><li>
At least 2 years of experience leveraging open source programming languages for large scale data analysis</li><li>
At least 2 years of experience working with machine learning</li><li>
At least 2 years of experience utilizing relational databases</li></ul>
Preferred Qualifications:<ul><li>
PhD in &ldquo;STEM&rdquo; field (Science, Technology, Engineering, or Mathematics) plus 4 years of experience in data analytics</li><li>
At least 1 year of experience working with AWS</li><li>
At least 1 year of experience managing people</li><li>
At least 5 years&rsquo; experience in Python, Scala, or R for large scale data analysis</li><li>
At least 5 years&rsquo; experience with machine learning</li></ul>
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $229,900 - $262,400 for Sr Mgr, Data Science 

New York, NY: $250,800 - $286,200 for Sr Mgr, Data Science 

Richmond, VA: $209,000 - $238,500 for Sr Mgr, Data Science 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior Manager, Data Scientist - MS CLIP Valuations
Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.
As a Data Scientist at Capital One, you&rsquo;ll be part of a team that&rsquo;s leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.
Team Description
The Mainstreet CLIP valuations team builds and manages the models that power one of the largest exposure granting programs in the company.
Role Description
In this role you'll have a unique opportunity to work on the technical side of things while partnering with credit analysts to impact the P&amp;L of Capital One's Mainstreet CLIP platform. This is a chance to be at the forefront of innovation, shaping the next generation of infrastructure and tools that will enable rapid credit decision-making for a business that extends $12+ billion in credit every year.
What you&rsquo;ll do:<ul><li>
Build innovative tools: Design and develop a suite of sophisticated credit tools that will be used by a wide range of users, from credit analysts to data scientists. You'll leverage your Python skills to create solutions that are both powerful and user-friendly.</li><li>
Collaborate and learn: Work closely with credit analysts to support and define our credit and lending strategy. This is a fantastic opportunity to learn about the intricacies of credit by building the very tools that enable critical decision-making.</li><li>
Drive business impact: Your work will directly influence the P&amp;L of our largest lending program, giving you a chance to see the tangible results of your efforts on a massive scale.</li><li>
Partner with experts: Interact heavily with both credit analysts and data science partners, translating complex needs into actionable technical solutions.</li></ul>
The Ideal Candidate is:<ul><li>
Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it&rsquo;s about making the right decision for our customers.</li><li>
Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You&rsquo;re not afraid to share a new idea.</li><li>
A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond.</li><li>
Technical. You&rsquo;re comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.</li></ul>
Basic Qualifications:<ul><li>
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:<ul><li>
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 7 years of experience performing data analytics</li><li>
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) or an MBA with a quantitative concentration plus 5 years of experience performing data analytics</li><li>
A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 2 years of experience performing data analytics</li></ul></li><li>
At least 2 years of experience leveraging open source programming languages for large scale data analysis</li><li>
At least 2 years of experience working with machine learning</li><li>
At least 2 years of experience utilizing relational databases</li></ul>
Preferred Qualifications:<ul><li>
PhD in &ldquo;STEM&rdquo; field (Science, Technology, Engineering, or Mathematics) plus 4 years of experience in data analytics</li><li>
At least 1 year of experience working with AWS</li><li>
At least 1 year of experience managing people</li><li>
At least 5 years&rsquo; experience in Python, Scala, or R for large scale data analysis</li><li>
At least 5 years&rsquo; experience with machine learning</li></ul>
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $229,900 - $262,400 for Sr Mgr, Data Science 

New York, NY: $250,800 - $286,200 for Sr Mgr, Data Science 

Richmond, VA: $209,000 - $238,500 for Sr Mgr, Data Science 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>
</div><div>Salary
229,900.00 - 262,400.00 Annual
</div><div></div><div><div>Type<div>
Full-time</div></div></div></div>

Senior Manager, Data Scientist - MS CLIP Valuations

<div><div>Posted Date
4/13/2026
</div><div>Description
<div>Overview of Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients&rsquo; best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We&rsquo;ll enable growth and progress together. 
 
Overview of the Role:
The Applications Development Technology Senior Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to lead applications systems analysis and programming activities. 
 
Responsibilities:<ul><li>
Lead integration of functions to meet goals, deploy new products, and enhance processes</li><li>
Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems</li><li>
Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects</li><li>
Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation</li><li>
Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals</li><li>
Consult with end users to identify system function specifications and incorporate into overall system design</li><li>
Allocate work, and act as an advisor/coach developers, analysts, and new team members</li><li>
Influence and negotiate with senior leaders and communicate with external parties</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul> 
Qualifications:<ul><li>
10+ years of relevant experience</li><li>
Experience in implementing projects</li><li>
Experience in systems analysis and programming of software applications</li><li>
Demonstrated Subject Matter Expert (SME) in area(s) of Applications Development</li><li>
Demonstrated knowledge of client core business functions</li><li>
Demonstrated leadership, project management, and development skills</li><li>
Relationship and consensus building skills</li></ul> 
Education:<ul><li>
Bachelor&rsquo;s degree/University degree or equivalent experience</li><li>
Master&rsquo;s degree preferred</li></ul>
-
Job Family Group:
Technology
-
Job Family:
Applications Development
-
Time Type:
Full time
-
Primary Location:
Jersey City New Jersey United States
-
Primary Location Full Time Salary Range:
$176,720.00 - $265,080.00 
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Anticipated Posting Close Date:
Apr 17, 2026
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>
</div><div>Salary
176,720.00 - 265,080.00 Annual
</div><div></div><div><div>Type<div>
Full-time</div></div></div></div>

Application Development Technology Sr. Lead Analyst, Senior Vice President

<div><div>Posted Date
4/11/2026
</div><div>Description
<div>At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.
Lilly is entering an exciting period of growth, and we are committed to delivering innovative medicines to patients around the world. This is an exciting once-in-a-lifetime opportunity to work in a state-of-the-art manufacturing site, in Pleasant Prairie, Wisconsin.
The facility will utilize the latest technology to increase the company's manufacturing capacity in parenteral (injectable) medications, device assembly and packaging operations. The Lilly Kenosha site will leverage use of high-tech equipment, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment.
The IT Associate Director &ndash;Lilly Kenosha is responsible for the smooth operation of critical IT systems used within the manufacturing, warehouse, and Quality Control Labs at the Lilly Kenosha manufacturing site. The Associate Director assists the Senior Director in overseeing the site IT footprint and driving technological advancements in alignment with global IT standards. Leading a talented team, you will implement strategic and operational IT initiatives to support the production of life-saving medicines, ensuring the availability, reliability and performance.
Key Objectives/Deliverables
Strategic Leadership:
<ul><li>Oversee execution of the Kenosha IT strategy, aligned with the Manufacturing &amp; Quality IT Digital Strategy and the Kenosha ramp-up schedule.</li>
<li>Identify and prioritize innovative technology initiatives that support the pharmaceutical manufacturing site's growth and compliance requirements.</li>
<li>Collaborate with stakeholders to gain support and alignment on strategic IT initiatives.</li>
<li>Participate in cross-functional leadership teams at the site and global levels.</li>
<li>Benchmark on innovative solutions (external and internal to Lilly).</li>
</ul>
Team Leadership and Development:
<ul><li>Lead a group of 7 or more associates, managing recognition, compensation, talent assessment and succession planning activities.</li>
<li>Provide coaching and professional development opportunities to team members, promoting their growth and retention, emphasizing innovation and continuous learning.</li>
<li>Foster effective cross-functional communication and collaboration at the site and global levels to align IT solutions with business needs.</li>
<li>Demonstrate Lilly values, expectations, and operational excellence standards.</li>
<li>Support site leadership initiatives, including recruiting and mentoring.</li>
</ul>
IT Operations Management:
<ul><li>Ensure the reliable and secure operation of key systems to minimize downtime and maximize operational efficiency: Manufacturing Execution System, QC systems, QA systems, and their associated networks, endpoints, and storage.</li>
<li>Oversee execution of the Kenosha data and digital strategy, measuring value against globally and locally defined targets.</li>
<li>Maintain robust computer system validation and data integrity capabilities, following globally defined standards, to protect data and intellectual property.</li>
<li>Oversee disaster recovery and business continuity planning of key systems to ensure uninterrupted operations.</li>
<li>Define and report capability measures for key systems and processes, following LEAN principles.</li>
<li>Own third party relationships for key system support services, including Manufacturing Execution System.</li>
</ul>
Project and Financial Management:
<ul><li>Participate in preparation of the site IT budget following the annual schedule.</li>
<li>Implement and manage evolution of the site IT operational roadmap, leveraging partnerships with local and global peers, and in response to internal and external trends.</li>
<li>Lead and manage IT projects, from requirements, through development and deployment. Ensure timely and successful delivery within allocated budgets and resources.</li>
<li>Monitor project progress, identify, and address risks, and adjust plans as needed to ensure project success.</li>
<li>Keep key stakeholders informed and engaged of accomplishments, goals, and progress.</li>
</ul>
Compliance and Regulatory Adherence:
<ul><li>Ensure system compliance with industry-specific regulations, such as FDA guidelines and GMP requirements, Lilly corporate policy and procedures, and local procedures to maintain product quality and safety.</li>
<li>Enforce security protocols to protect confidential information and ensure privacy compliance.</li>
<li>Facilitate execution of internal and external inspections by coaching and overseeing IT-related topics, and ensure timely execution of findings management.</li>
</ul>
Basic Qualifications
<ul><li>Bachelor&rsquo;s degree in Software Engineering, Computer Science, Computer Engineering, Information Technology or a related field.</li>
<li>7+ years of IT leadership experience working in GMP regulated industry.</li>
<li>Experience developing and maintaining Manufacturing Execution Systems.</li>
<li>Experience with IT service management (ITSM) frameworks like ITIL, ensuring efficient incident management, problem resolution, and/or change management processes.</li>
</ul>
Additional Skills/Preferences:
<ul><li>Proven track record in successfully leading and delivering complex IT projects within scope, budget, and schedule.</li>
<li>Experience with QC Systems, QA systems, and/or data analytics.</li>
<li>Experience with Agile and Waterfall project management methodologies, and the ability to tailor approaches based on project requirements.</li>
<li>In-depth understanding and experience implementing and maintaining compliance to CFR 21 Part 11 computer system validation regulations.</li>
<li>Experience with audits, compliance assessments, findings management, remediation.</li>
<li>Understanding of emerging technologies like cloud computing, IoT, AI, and data analytics, and their potential applications in the pharmaceutical industry.</li>
<li>Demonstrated experience in executing IT strategies aligned with business goals and industry best practices.</li>
<li>Strong team management skills, with the ability to inspire, motivate, and develop high-performing IT teams.</li>
<li>Experience working in a global organization.</li>
<li>Familiarity with ISA-95 architecture framework and Operational Technology (OT) systems</li>
<li>Previous experience with Agile or LEAN</li>
<li>Demonstrated creativity, analytical thinking, and the ability to troubleshoot and solve problems.</li>
<li>Adaptability and flexibility to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.</li>
<li>Experience in facilitating cross-functional collaboration, aligning IT initiatives with business needs and fostering a culture of innovation and operational excellence.</li>
<li>Excellent communication and interpersonal skills to collaborate effectively with stakeholders at all levels of the organization.</li>
</ul>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women&rsquo;s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate&rsquo;s education, experience, skills, and geographic location. The anticipated wage for this position is
$132,000 - $193,600
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly&rsquo;s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly</div>
</div><div>Salary
132,000.00 - 193,600.00 Annual</div></div><div></div>

Associate Director - Business Solutions M&Q Tech at Lilly

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Associate Director - Business Solutions M&Q Tech at Lilly