Qureos Mentor

INFRA ASSURE

Job Summary: Designs end-to-end solutions integrating cloud, on-premises, and SaaS systems, ensuring alignment with enterprise standards.Key Responsibilities<ul><li>Design architecture for hybrid IT solutions.</li><li>Collaborate with business and IT teams to ensure requirements are met.</li><li>Validate technical feasibility and scalability.</li><li>Document solution designs and architecture decisions.</li></ul>Required Skills<ul><li>7+ years in solution architecture.</li><li>Experience with cloud and on-premises integration.</li><li>Strong problem-solving and documentation skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Tools/technologies used in past projects?</li><li>Expected Salary</li><li>Hybrid work availability</li><li>Nationality </li></ul>Experience:<ul><li>Solution architecture: 5 years (Preferred)</li></ul>

Solution Architect – L3

Service Delivery Manager (SDM) &ndash; L3 / Lead &ndash; HybridJob DescriptionJob Summary: The SDM oversees all Managed Service Provider (MSP) operations, ensuring SLA/KPI compliance, accurate ITSM reporting, and coordination with infrastructure, security, AV, and SaaS teams. Acts as the primary operational contact between the customer, MSP, and MSSP.Key Responsibilities<ul><li>Lead daily operational governance across all IT service domains.</li><li>Manage SLAs, KPIs, ticket compliance, and reporting accuracy.</li><li>Chair monthly/weekly service review meetings with stakeholders.</li><li>Implement ITIL processes (Incident/Problem/Change).</li><li>Manage escalations and ensure customer satisfaction.</li><li>Coordinate with MSSP for security operations alignment.</li><li>Drive continual service improvement (CSI).</li></ul>Required Skills<ul><li>7&ndash;12 years of IT experience, 3&ndash;5 years in SDM roles.</li><li>Strong knowledge of ITSM tools (ServiceNow, ManageEngine, Remedy).</li><li>ITIL v3/v4 Certified.</li><li>Excellent communication and leadership skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Nationality</li><li>Notice Period &amp; Earliest Joining</li><li>Expected Salary</li><li>How do you manage P1 escalation processes?</li><li>What dashboards or reports have you previously delivered?</li></ul>Experience:<ul><li>SDM : 5 years (Preferred)</li><li>MSP/MSSP: 5 years (Preferred)</li><li>ITIL processes: 6 years (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Service Delivery Manager (SDM) – L3 / Lead

Job Description:We are looking for a highly skilled Senior Oracle Database Administrator (DBA) to join our team on a freelance contract basis in Dubai. The ideal candidate will have extensive experience in managing, monitoring, and optimizing Oracle databases in a complex enterprise environment. This role requires a proactive, senior-level professional who can take ownership of database performance, security, backup, and recovery strategies.Key Responsibilities:<ul><li>Manage and maintain Oracle databases (12c/19c) including installation, configuration, upgrades, and patching.</li><li>Monitor database performance and implement tuning measures.</li><li>Plan, implement, and manage backup, recovery, and disaster recovery strategies.</li><li>Ensure database security, user access management, and compliance with standards.</li><li>Develop and maintain database documentation, procedures, and policies.</li><li>Provide guidance and support to development teams on database-related issues.</li><li>Troubleshoot and resolve complex database issues promptly.</li><li>Assist in database migration and replication projects.</li><li>Maintain high availability and uptime for mission-critical databases.</li></ul>Qualifications / Requirements:Experience:6+ years as an Oracle DBA, with at least 2&ndash;3 years in a senior/lead role.Technical Skills:<ul><li>Oracle Database 12c/19c</li><li>RAC, Data Guard, ASM</li><li>SQL tuning, PL/SQL, backup/recovery solutions</li><li>Performance monitoring and troubleshooting</li></ul>Certifications (Preferred): <ul><li>Oracle Certified Professional (OCP)</li><li>Oracle Database Administrator Certified Expert (OCE)</li></ul>Soft Skills:<ul><li>Proactive and solution-oriented</li><li>Strong communication and documentation skills</li><li>Ability to work independently as a freelancer</li></ul>Job Type: Contract Contract length: 40 daysApplication Question(s):<ul><li>Are you available as a freelancer / contract basis in Dubai?</li><li>Have you worked with Oracle 12c/19c, RAC, and Data Guard? Please provide details.</li><li>What is your expected package / hourly or daily rate?</li><li>Are you comfortable working independently and managing databases for critical production systems?</li><li>Are you ready to start immediately?</li></ul>Experience:<ul><li>Oracle DBA: 6 years (Preferred)</li></ul>License/Certification:<ul><li>Oracle certifications (OCP / OCE) (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Senior Oracle Database Administrator

Job Summary: Executes patching, containment, and remediation tasks with MSSP guidance. Maintains closure evidence.Key Responsibilities<ul><li>Coordinate security patching and updates.</li><li>Perform containment and remediation tasks.</li><li>Maintain accurate closure and audit documentation.</li><li>Communicate with MSSP and internal teams.</li></ul>Required Skills<ul><li>5+ years in security operations.</li><li>Knowledge of patch management and containment processes.</li><li>Experience working with MSSP frameworks.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Knowledge of patching and remediation?</li><li>Expected Salary</li><li>Availability</li><li>Nationality </li></ul>Experience:<ul><li>Security operations: 4 years (Preferred)</li><li>MSSP frameworks: 4 years (Preferred)</li></ul>

Security Execution Coordinator – L2

Job Summary: Responsible for initial network and firewall support, cabling, and troubleshooting basic connectivity issues.Key Responsibilities<ul><li>Install and maintain network cabling.</li><li>Configure network devices under supervision.</li><li>Troubleshoot connectivity issues.</li><li>Assist in firewall and security device setup.</li><li>Log all incidents in ITSM.</li></ul>Required Skills<ul><li>2&ndash;3 years networking experience.</li><li>Knowledge of LAN/WAN basics.</li><li>Familiarity with firewalls and switches.</li><li>Strong problem-solving and customer support skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Knowledge of switches, routers, firewalls?</li><li>Can you handle on-site troubleshooting?</li><li>Expected Salary</li><li>Availability</li><li>Nationality </li></ul>Experience:<ul><li>network support: 3 years (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Network / Security Engineer – L1

Job Summary: Responsible for firewall, routing, VPN configurations, and executing security tasks remotely.Key Responsibilities<ul><li>Configure and maintain firewalls, VPNs, and routers.</li><li>Implement MSSP-recommended security measures.</li><li>Monitor and respond to security incidents.</li><li>Support L1 network team escalations.</li><li>Document and report security activities.</li></ul>Required Skills<ul><li>6+ years in network/security engineering.</li><li>Experience with Cisco, Fortinet, Palo Alto firewalls.</li><li>VPN and routing expertise.</li><li>Knowledge of MSSP security frameworks.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>MSSP security framework knowledge?</li><li>Expected Salary</li><li>Availability</li><li>Nationality </li></ul>Experience:<ul><li>Firewall management: 4 years (Preferred)</li><li>VPN and routing: 4 years (Preferred)</li></ul>Location:<ul><li>Remote (Preferred)</li></ul>

Network / Security Engineer – L2/L3

Job Summary: Handles advanced configuration, patching, virtualization, server operations, and performance tuning.Key Responsibilities<ul><li>Manage virtualization (VMware/Hyper-V).</li><li>Perform patching and server hardening.</li><li>Handle escalation from L1/L2 teams.</li><li>Manage backup, monitoring, performance tuning.</li><li>Implement automation and optimization tasks.</li></ul>Required Skills<ul><li>6+ years infrastructure engineering experience.</li><li>Knowledge of VMware, Hyper-V, Windows/Linux Servers.</li><li>Experience with monitoring tools (SolarWinds, Nagios).</li><li>Strong troubleshooting skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Server troubleshooting expertise?</li><li>Expected Salary</li><li>Notice Period</li><li>Nationality</li></ul>Experience:<ul><li>virtualization platforms: 3 years (Preferred)</li><li>Patch management: 2 years (Preferred)</li></ul>Location:<ul><li>Remote (Preferred)</li></ul>

Infrastructure Engineer – L2/L3

Join INFRA ASSURE and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.