Urwah Admin

<div><div><div><div><ul><li><b>REQ-10106963</b></li>
<li><b>19/12/2025</b></li>
<li><b>Data Analysis</b></li>
<li><b>Istanbul, Turkije</b></li>
<li><div><b>ING Hubs</b></div></li></ul><p></p><div><br>
</div></div></div></div><p></p><div><div><div><div><div><p><b>About ING Hubs</b></p><p></p><p>
Following ING&rsquo;s strategic ambition to deliver a superior eperience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated epertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.</p><p></p><p>
                                ,               ,                 ,   ℎ     ℎ                                        ,                                         ℎ     11,000                                                      ℎ                                             ,                              ,                                 -                           .</p><p></p><p>
ING Hubs Turkiye core capabilities,                                                , have us looking for data eperts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.</p><p></p><p>
                                               </p><p>
ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an eisting framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.</p><p></p><p>
We value strong work ethics, knowledge sharing and fleibility in our way of working &ndash; it is both our promise to you and what we look for in new colleagues. Let&rsquo;s meet!</p><p></p><p><b>
ING Analytics</b></p><p>
ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of Global Analytics Centre of Ecellences around the bank&rsquo;s key capabilities (such as Pricing, Risk Management, Financial Crime, Customer Intelligence etc.) as well as strong coordination areas around data management, technology, customer journey, U, as well as eternal partnerships.</p><p></p><p><b>
You will be responsible for:</b></p>
As a Data Analyst you will play a crucial delivery role in the data-driven culture supporting our products and services. You will be responsible for delivering valuable insights to improve client e<ul><li>perience by applying the latest Analytics interaction techniques in the domain of dialogue systems and natural language processing.</li>
Your day-to-day job will consist of the eploitation / analysis of conversational data. You bring insights into technical possibilities and client needs in order to contribute to the design and construction of automated solutions that ensure an optimal client e<li>perience.</li><li>
You have a good background or very strong interest in analytics and IT which allows you to improve customer and employee journey via state-of-the-art virtual assistant solutions.</li><li>
As a Data Analyst, you will be part of an Agile environment by being a member of a multidisciplinary team of 10 specialists. Your colleagues have a rich background in data management and analytics both in IT and/or business. There is also an immediate link with the global Customer Dialogue Analytics activities.</li></ul><p></p><p><b>
A day in the life of an Data Analyst</b></p><p>
Even if you&rsquo;ll start your day from the comfort of your home or drink your morning coffee in our office&rsquo;s garden, your day will be quite similar when comes to tasks. Here are your daily responsibilities:</p>
Identify, analyze, and interpret trends or patterns in comple data sets (both structured and unstructured te<ul><li>tual data) in collaboration with data scientists, in order to improve performance of our virtual assistants, based on Google DialogFlow</li><li>
Management of databases, data collection systems, data analytics and other strategies to optimize data quality. Analyze data and performance levels of our dialogue systems and proactively propose improvements</li><li>
Communicate these recommendations and provide data / analytical support to the stakeholders using both analytical and business jargon (written and oral)</li><li>
Work with the product owner to prioritize business and information needs, and accordingly implement them into an analytical approach</li>
Work closely together with a team of eperts organized in a self-steering team, e<li>ercising freedom in defining goals and deadlines for each element you deliver as a team</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
Bachelor&rsquo;s with analytical background, preferably in a quantitative discipline Mathematics, Engineering, Economics, MIS, Statistics etc. (Master&rsquo;s degree or PhD will be a plus),</li>
2-5 years of e<li>perience within data reporting &amp; statistics</li><li>
Strong knowledge of SQL</li>
An interest or e<li>perience in these tools: Python, Looker or Cognos</li>
E<li>perience of doing it with Google DialogFlow (nice to have)</li>
E<li>perience with Conversational AI and chat/callbot improvement of at least 1 year, in the area of discovery, creation, train and improvements of new intents</li>
Business knowledge/awareness of virtual assistants. E<li>perience in intent engineering/chatbot improvement is a strong plus</li><li>
Strong verbal and written communication skills in English and Turkish</li><li>
To take ownership on tasks assigned: you will be cultivating Analytics within the bank</li><li>
To be able to influence and convince not only peers but also the stakeholders based on analytical results</li><li>
To be capable to take decisions at tactical level and therefore build a trusted relationship with your squad members</li>
To be able to communicate and e<li>plain data driven methodology towards less analytics savvy colleagues</li>
To be analytical: etremely curious, constantly looking for an e<li>planation; analyzing sharply, concise &amp; to the point</li></ul><p></p><p><b>
What We Offer at ING Hubs Turkiye</b></p><p></p><p>
At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your eperience is rewarding. Here&rsquo;s what you can epect when you join our organization:</p><p></p><p><b>
Be Yourself, Be an ING'er</b></p><ul><li><b>
Welcome Leave:</b>Enjoy 14 days of welcome leave, even in your first year! Don&rsquo;t postpone your dreams.</li><li><b>
Career Opportunities:</b>We provide self-driven career paths where you can navigate your professional journey.</li><li><b>
Personal Growth:</b>Engage in challenging work with endless opportunities to achieve your ambitions.</li><li><b>
Dynamic Environment:</b>Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.</li><li><b>
Innovation Culture:</b>Share your innovative ideas while eploring PACE methodology with us.</li><li><b>
Global Eposure:</b>Participate in global projects and epand your career opportunities.</li><li><b>
Communication &amp; Celebrations:</b>Enjoy various communication activities and celebrations that promote a friendly work environment.</li><li><b>
Health Care:</b>Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.</li><li><b>
Private Pension Plan:</b>Secure your future dreams with our private pension plan.</li></ul><p></p><p>
At ING Hubs Turkiye, your growth and happiness are our priorities. Join us and unlock your true potential in a fulfilling workplace!</p><p></p><div>
If you want to do your thing and eplore the life while working don&rsquo;t miss this opportunity!</div></div></div><p></p><div><ul><div><br>
</div><div></div><div>
</div></ul></div></div><div><div><div><div><div>Your place of work</div>
<div><div><b>Eplore the area</b></div><b>
</b></div></div></div><div><p>Questions? Just ask<br>
ING Recruitment team</p><p></p><div><br>
</div></div></div></div></div></div><div><div><div><div>Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.</div></div></div></div></div>

Data Analyst (GenAI)

<div><div><div><div><ul><li><b>REQ-10107071</b></li>
<li><b>23/12/2025</b></li>
<li><b>Business Management</b></li>
<li><b>Istanbul, Turkije</b></li>
<li><div><b>ING Hubs</b></div></li></ul><p></p><div><br>
</div></div></div></div><p></p><div><div><div><div><div><p><b>About ING Hubs</b></p><p>
Following ING&rsquo;s strategic ambition to deliver a superior eperience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated epertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.</p><p>
                                ,               ,                 ,   ℎ     ℎ                                        ,                                         ℎ     11,000                                                      ℎ                                             ,                              ,                                 -                           .</p><p>
ING Hubs Turkiye core capabilities,                                                , have us looking for data eperts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.</p><p></p><p>
                                     ̈          </p><p>
ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an eisting framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.</p><p>
We value strong work ethics, knowledge sharing and fleibility in our way of working &ndash; it is both our promise to you and what we look for in new colleagues. Let&rsquo;s meet!</p><p></p><p><b>
How to Succeed</b></p>
Act as a strategic partner to the CEO by transforming high-level strategies into actionable plans and ensuring clear communication to relevant stakeholders for effective e<ul><li>ecution.</li><li>
Serve as a vital link between business units and the broader organizational network, enabling seamless operations and fostering transparent communication.</li><li>
Work directly with the CEO, Management Team (MT), and key stakeholders such as all business lines, Finance, HR, NFR, Compliance, and Communications. Activities will be aligned with departmental priorities and determined in collaboration with the CEO.</li><li>
Drive and manage change initiatives that align with the MT objectives.</li><li>
Act as the single point of contact (SPOC) for Hubs Turkiye, representing the organization within the broader Hubs Network.</li><li>
Assist in preparing management meetings by contributing to the agenda, taking minutes, and tracking action points.</li>
Fle<li>ibility &amp; Adaptability: Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.</li><li>
Problem Solving &amp; Analytical Thinking: Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of diverse problems and create alternative solutions that resolve the problems in the best interest of the business.</li></ul><p></p><p><b>
About you</b></p><ul><li>
Bachelor&rsquo;s with analytical background like Mathematics, Engineering, Economics, MIS, Statistics etc. (Master&rsquo;s degree will be a plus)</li>
Previous eperience and proven knowledge in relevant areas; CEO Office e<li>perience is a plus</li>
E<li>perienced in reporting and documentation, capable of preparing reports for senior management and taking clear, well-structured notes</li>
5+ years of relevant work e<li>perience, preferably in international environment</li>
Solid knowledge of project or program management, with a proven record of leading projects in comple<li> organizations being a plus</li><li>
Strong awareness of cultural and organizational dynamics</li>
Advanced proficiency in PowerPoint, E<li>cel, and Word; data visualization tools a plus</li>
E<li>cellent team member with an ability to clearly communicate at all levels of an organization in a collaborative and non-hierarchical environment</li>
E<li>cellent analytical skills and attention to details</li><li>
Strong skills in follow-up and workflow management</li><li>
Open-minded for new technologies</li><li>
Strong verbal and written communication skills in English and Turkish</li></ul><p></p><p><b>
What We Offer at ING Hubs Turkiye</b></p><p>
At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your eperience is rewarding. Here&rsquo;s what you can epect when you join our organization:</p><p></p><p><b>
Be Yourself, Be an ING'er</b></p><ul><li><b>
Dynamic Environment:</b>Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.</li><li><b>
Innovation Culture:</b>Share your innovative ideas while eploring PACE methodology with us.</li><li><b>
Global Eposure:</b>Participate in global projects and epand your career opportunities.</li><li><b>
Communication &amp; Celebrations:</b>Enjoy various communication activities and celebrations that promote a friendly work environment.</li><li><b>
Health Care:</b>Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.</li><li><b>
Private Pension Plan:</b>Secure your future dreams with our private pension plan.</li></ul><p></p><div>
If you want to do your thing and eplore the life while working don&rsquo;t miss this opportunity!</div></div></div><p></p><div><ul><div><br>
</div><div></div><div>
</div></ul></div></div><div><div><div><div><div>Your place of work</div>
<div><div><b>Eplore the area</b></div><b>
</b></div></div></div><div><p>Questions? Just ask<br>
ING Recruitment team</p><p></p><div><br>
</div></div></div></div></div></div><div><div><div><div>Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.</div></div></div></div></div>

Business Manager (CEO Office)

<div><div><div><div><ul><li><b>REQ-10106301</b></li>
<li><b>12/12/2025</b></li>
<li><b>Data Science</b></li>
<li><b>Istanbul, Turkije</b></li>
<li><div><b>ING Hubs</b></div></li></ul><p></p><div><br>
</div></div></div></div><p></p><div><div><div><div><div><p><b>About ING Hubs</b></p><p>
Following ING&rsquo;s strategic ambition to deliver a superior eperience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated epertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.</p><p></p><p>
                                ,               ,                 ,   ℎ     ℎ                                        ,                                         ℎ     11,000                                                      ℎ                                             ,                              ,                                 -                           .</p><p></p><p>
ING Hubs Turkiye core capabilities,                                                , have us looking for data eperts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.</p><p></p><p>
                                     ̈          </p><p>
ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an eisting framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.</p><p>
We value strong work ethics, knowledge sharing and fleibility in our way of working &ndash; it is both our promise to you and what we look for in new colleagues. Let&rsquo;s meet!</p><p></p><p><b>
ING Analytics</b></p><p>
ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of several Global Analytics Centre of Ecellences around the bank&rsquo;s key capabilities (such as Pricing, Risk Management, Financial Crime, Customer Intelligence and People Analytics). as well as strong coordination areas around data management, technology, customer journey, U, as well as eternal partnerships.</p><p></p><p><b>
Roles and responsibilities</b></p><p>
As a Chapter Lead you have a dual role. You build a strong-identity team that apply their diverse skills and perspectives to achieve common goals, actively perform the people management of your chapter members and further develop and safeguard their knowledge and craftsmanship, in this instance for Advanced Analytics. On the other hand, you are spending the majority of your time working together with your team as a contributor on the delivery as well. As a Chapter Lead you have the complete overview and insight on the capabilities, epertise and eperience of your chapter members and you will be responsible to decide on allocation of your chapter members capacity for the global backlog delivery demand coming from the Product Lead and Tribe Lead.</p><p></p><p><b>
Role Profile</b></p><p>
As Chapter Lead Data Science, you report to the Tribe Lead Retail Banking Analytics.</p><p></p><p>
Your responsibilities include:</p><ul><li>
Together with the Tribe Lead and Product Lead develop a view on the future of the DS capability craftsmanship and drive continues development of your chapter members</li><li>
Working closely together with the other Chapter Leads to discuss and align on required capabilities and capacity across chapters for delivery</li><li>
Together with the Tribe Lead, Product Lead and other People Leads, decide on the allocation of capacity of your chapter members for the delivery of the global priorities</li><li>
Steer and develop your chapter members to meet both their career goals and the organisation&rsquo;s goals, driving engagement and results via inspiring leadership.</li><li>
Contribute to the success of the projects you are assigned to by doing hands-on data scientist work.</li><li>
Hands-on and multiple retail DS project management in lending, personalization and pricing domains</li>
Act as an e<li>pert on the craftmanship development needs for Data Science</li><li>
Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these</li><li>
Work with your colleagues on the (global) backlog deliveries</li><li>
Attract and retain the best talents, leading interviews when needed for your chapter</li></ul><p></p><p><b>
How to succeed</b></p><p>
Education:Bachelor's degree in technical / business field (mathematics, engineering, computer science, econometrics or likewise)</p><p>
Eperience:</p>
Management eperience in an Agile organization. Management eperience in a matri<ul><li> set up is a plus.</li><li>
Strong analytic skills.</li>
E<li>perience as a data scientist in retail domain.</li>
E<li>perience/ knowledge of the business of the Tribe you work in.</li></ul><p>
Competencies:</p><ul><li>
A proven track record in analytics, backlog management and resource planning</li>
Ability to lead teams of eperts working in a highly comple<li> and dynamic environment promoting awareness in others</li><li>
Achieve optimum results by empowering teams</li><li>
Passionate about developing teams to achieve craftmanship and personal development.</li><li>
A mindset that focusses on continuous improvement.</li>
E<li>cellent level of python and spark</li>
E<li>cellent level of English</li>
Agile/Scrum e<li>perience</li></ul><p></p><p><b>
What do we offer:</b></p><p>
At ING Hubs Turkiye we want your work to fulfill you in every way, and that is why we take care of even the smallest detail. Check out what is waiting for you;</p><p>
At our organization, you first be yourself, then you are ING&rsquo;er, therefore;</p><ul><li>14 days of welcome leave days even in your first year! Don&rsquo;t postpone your dreams!</li><li>We provide self-driven career opportunities where you have never</li><li>Personal growth &amp; challenging work with endless opportunities to realize your ambitions</li><li>An informal, dynamic environment with innovative colleagues supporting your endeavors</li><li>Take a part in global projects and/or career opportunities</li><li>Have fun with various communication activities &amp; celebrations</li><li>We care your health; comprehensive health insurance package for you and your beloved ones (spouse/children)</li><li>Private Pension plan for your future dreams</li></ul></div></div><p></p><div><ul><div><br>
</div><div></div><div>
</div></ul></div></div><div><div><div><div><div>Your place of work</div>
<div><div><b>Eplore the area</b></div><b>
</b></div></div></div><div><p>Questions? Just ask<br>
ING Recruitment team</p><p></p><div><br>
</div></div></div></div></div></div><div><div><div><div>Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.</div></div></div></div></div>

Chapter Lead Data Scientist

Join ING and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ING

ABOUT_COMPANY

Data Analyst (GenAI)

Business Manager (CEO Office)

Chapter Lead Data Scientist