Qureos Mentor

Ingersoll-Rand

<div></div><div>Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 
 
Job Title: Supplier Quality Engineer 
Location: Southern Pines, NC 
 
About Us:
 
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies &ndash; from compressors to precision handling of liquids, gasses, and powers &ndash; to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we&rsquo;re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. 
 
Job Overview:
 
The Supplier Quality Engineer (SQE) is responsible for ensuring that all purchased materials, components, and services meet the organization&rsquo;s quality standards and regulatory requirements. This role serves as the primary technical contact for supplier quality performance, driving continuous improvement, supporting new product introductions, and mitigating risks within the supply chain. The SQE works cross functionally with Engineering, Operations, Procurement, and external suppliers to resolve quality issues, enhance supplier capabilities, and maintain consistent incoming material quality. 
 
Responsibilities:
<ul><li>Drive process improvements to enhance quality, safety, and supply chain productivity.
</li><li>Review/approve PPAPs, FAI reports, validations, and process control plans; ensure compliance with industry and internal standards.
</li><li>Evaluate and disposition nonconforming materials across inbound, processing, and outbound supplier stages.
</li><li>Monitor supplier performance against KPIs and deliver regular updates to leadership.
</li><li>Lead corrective actions (SCAR, 8D, PDCA), perform root cause analysis, and implement long-term solutions.
</li><li>Develop inspection standards, sampling plans, specs, and quality documentation; analyze data and customer returns to prevent recurrence.
</li><li>Support manufacturing, suppliers, and customers by troubleshooting issues, providing guidance, and assisting service teams.
</li>Train teams, guide quality technicians, direct testing/inspection activities, ensure ISO and safety compliance, and handle additional responsibilities. 
<li>
</li></ul> 
Requirements:
<ul><li>Bachelor&rsquo;s Degree in Electrical, Industrial or Mechanical Engineering or related degree.
</li><li>3+ years of experience in quality within a manufacturing environment.
</li><li>1+ years of experience with GD&amp;T
</li><li>1+ years of experience with PFMEA
</li><li>1+ years of experience with PPAP
</li><li>1+ years of experience with 8D Reporting and/or root cause analysis
</li><li>1+ years of experience with continuous improvement
</li><li>1+ years of experience reading blueprints
</li><li>1+ years of experience with metrology using related tooling (Calipers, Micrometers, etc.)
</li></ul> 
Preferred:
Experience with ISO9001 
<ul><li>
</li></ul> 
Travel &amp; Work Arrangements/Requirements:
Onsite 
<ul><li>
</li></ul> 
What We Offer:
 
At Ingersoll Rand, we embrace a culture of personal ownership &mdash; taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. 
 
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.</div><div></div>

Supplier Quality Engineer

<div></div><div>Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 
<div><div>Job Title: Service Coordinator
</div><div>Location: San Diego, CA (onsite) 
</div><div> 
About Us
 
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies &ndash; from compressors to precision handling of liquids, gasses, and powers &ndash; to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we&rsquo;re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. 
 
</div><div>Job Overview:
</div><div>This position is a Service Coordinator supporting the Customer Center and serving the compressed air needs of the industrial sector. The Service Coordinator is responsible for delivering exceptional customer service, and efficiently and effectively coordinating service technicians to meet customer needs. Service Coordinators will manage and communicate with customers, sales teams, and management, while adhering to all order management and operational requirements of the position. 
</div><div>Responsibilities:
</div><div><ul><li>Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs. When scheduling and tracking service technicians, maximize operating efficiency and effectiveness.
</li><li>Guide and develop service technicians as appropriate, assisting in technical issue resolution.
</li><li>Ensure timely and accurate invoicing.
</li><li>Manage service inventory and rental fleets (repair status, location, etc.)
</li><li>Ensure environmental, health and safety, as well as Operational Excellence adherence in the Customer Center. Assist with the auditing process.
</li><li>Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction. Generate and follow-up on service quotes and seek new business whenever possible.
</li><li>Order and receive parts for jobs. Monitor shipping and receiving activities. Conduct service request data entry and management.
</li><li>Submit warranty claims and ship parts to the factory. Ensure SARBOX compliance.
</li>Display team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires. 
<li>
</li></ul></div><div>Requirements:
<ul><li>High school diploma or GED
</li><li>2+ years of experience in a related field is required.
</li><li>Bilingual in English &amp; Spanish required to support our Mexico-based customers
</li><li>This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move up to 10 lbs. and occasionally lift and or move 40+ lbs.
</li></ul>Core Competencies:
<ul><li>Exceptional organization, communication (verbal and written), and follow-up skills with the ability to effectively manage a high volume of priorities and commitments in a highly visible, fast-paced work environment.
</li><li>Microsoft office software and working proficiency with hand-held computer (i.e. Smartphone, iPad) is required.
</li><li>Strong interpersonal skills, able to follow standard processes and work autonomously while understanding when to escalate issues that require further review.
</li><li>Exceptional customer service skills, including proper phone etiquette and skills.
</li></ul></div></div><div><div> 
Preferences:
</div><ul><li>Associate or bachelor&rsquo;s degree preferred
</li><li>Knowledge of mechanical and electrical systems is preferred.
</li><li>Salesforce experience a plus
</li><li>Forklift certification a plus but not required (we'll certify you!)
</li></ul> 
Travel &amp; Work Arrangements/Requirements:
<div><ul><li>This position will be based in San Diego, CA, and may travel occasionally within the US for meetings, employee training, and other business needs (5-10%).
</li></ul>Pay Range:
 
T he total pay range for this role, excluding incentive opportunities, is $55,000 - $75,000. The pay range takes into account a wide range of factors that include a candidate&rsquo;s skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive nondiscretionary bonuses and incentive compensation.
</div><div> 
What we Offer:
</div><div>At Ingersoll Rand, we embrace a culture of personal ownership &mdash; taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
</div></div> 
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.</div><div></div>

Service Coordinator

<div></div><div>Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 
 
Job Title: Senior Sales Excellence Analyst 
Location: Remote - United States 
 
About Us:
 
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies &ndash; from compressors to precision handling of liquids, gasses, and powers &ndash; to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we&rsquo;re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. 
 
Job Overview:
 
We are seeking a passionate and experienced Sales Excellence Analyst to join our Commercial Excellence team. This is your chance to play a pivotal role in the management, optimization, and user adoption of our Salesforce.com platform, directly supporting our commercial teams across the diverse markets. Leveraging your extensive Salesforce knowledge, you will be instrumental in driving user maturity, delivering training, enhancing data quality, and ensuring our CRM system effectively supports sales processes and strategic objectives, ultimately contributing to our commitment to continuous innovation and customer excellence for our businesses. 
 
Responsibilities: 
 
 
<ul><li>Drive CRM (Salesforce.com) platform improvements and support CRM initiatives.</li>
<li>Create, maintain, and adapt standard Dashboards and Reports within Salesforce.com to meet regional needs; support business units by providing insightful data analysis and performance metrics.</li>
<li>Develop and deliver training for commercial teams on Salesforce.com functionalities and associated sales processes, ensuring compliance and best practice adoption.</li>
<li>Maintain Salesforce.com effectiveness system for users by managing day-to-day maintenance activities, supporting on processes and resolving user-related needs in a timely manner.</li>
<li>Translate business needs from stakeholders into clear requirements for enhancements and developments, understanding priorities.</li>
<li>Support data quality initiatives within Salesforce.com for the business, assisting with data cleansing, import, and management processes.</li>
</ul> 
Requirements: 
 
 
<ul><li>Bachelor&rsquo;s degree in Business Administration, Information Technology, Economics, or a related field.</li>
<li>2+ years of hands-on experience within a Salesforce.com environment, including system administration, generating reports, creating dashboards, and providing user support and insights.</li>
</ul> 
Core Competencies: 
 
 
<ul><li>Excellent problem-solving skills with a solutions-driven approach and strong analytical thinking.</li>
<li>Ability to influence and collaborate effectively across multi-disciplinary teams and business units to achieve objectives.</li>
<li>Strong communication (verbal and written) and coaching abilities; capable of explaining technical concepts to non-technical users.</li>
<li>Good attention to detail with the ability to think logically across complex scenarios and data sets.</li>
<li>Well-organized with demonstrated ability to manage multiple tasks and small projects effectively.</li>
<li>High desire to learn and grow, showing curiosity and a diligent work ethic.</li>
<li>Proven experience in developing and delivering coaching and training sessions on Salesforce.com to diverse user groups.</li>
<li>Strong understanding of core sales processes (e.g., lead management, opportunity management, forecasting) and Salesforce best practices.</li>
</ul> 
Preferences: 
 
 
<ul><li>Experience supporting commercial or sales teams within an industrial or manufacturing environment.</li>
<li>Familiarity with Salesforce Lightning, Flow Builder, or related automation tools.</li>
<li>Multi-language proficiency for training and support delivery.</li>
<li>Spanish is highly preferred.</li>
</ul> 
Travel &amp; Work Arrangements/Requirements: 
 
 
<ul><li>This is a remote position within the United States.</li>
<li>Occasional travel (up to 15%) for workshops, project meetings, or team events.</li>
</ul> 
Pay Range:
 
The pay range for this role is $95,000 - $115,000. The pay range considers a wide range of factors that include a candidate&rsquo;s skills; experience and training; licensure and certifications; and geographic location. 
 
What We Offer:
 
At Ingersoll Rand, we embrace a culture of personal ownership &mdash; taking responsibility for our company, our communities, and our environment &mdash; as well as for our individual well-being. Our comprehensive benefits package is designed to empower you with the tools and support needed to take charge of your health and future. 
 
Our benefits include healthcare coverage (medical, prescription, dental, and vision), wellness programs, life insurance, a 401(k) plan with company match, paid time off, and an employee stock program, among other offerings. These benefits, combined with our pay transparency and inclusive culture, reflect our commitment to supporting you at work and beyond. 
 
TO APPLY: Please apply via our website https://ir-jobs.dzconnex.com/ by March 2026 in order to be considered for this position. 
 
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com. 
 
What We Offer
 
 
At Ingersoll Rand, we embrace a culture of personal ownership &mdash; taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. 
 
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.</div><div></div>

Senior Sales Excellence Analyst

<div></div><div>Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 
 
Job Title: Product Support Specialist 
Location: Davidson, NC 
 
About Us:
 
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies &ndash; from compressors to precision handling of liquids, gasses, and powers &ndash; to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we&rsquo;re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. 
 
Job Overview:
 
Reporting to the Commercial Product Support Manager, this position is responsible for supporting end customers (equipment owners) and Retail Channel Partners within a multi-brand compressor product support structure. The role regularly includes parts identification, documentation request fulfillment, troubleshooting, warranty administration, and fulfillment of general post-sales requests for (but not limited to) the following commercial products and their ancillary equipment:
<ul><li>Ingersoll Rand Small Reciprocating &amp; Small Rotary</li>
<li>DV Systems Small Reciprocating &amp; Small Rotary</li>
<li>Champion Small Reciprocating &amp; Small Rotary</li> 
</ul> 
Responsibilities:
<ul><li>Troubleshoot and diagnose failures on small compressed air equipment.</li>
<li>Provide parts identification, technical support, and warranty administration for end users and retail channel partners via phone, live chat, and email.</li>
<li>Acquire and maintain subject matter expertise in assigned air products, via classroom training, on-the-job training, and regular team interactions.</li>
<li>Regularly navigate and perform searches within a variety of databases.</li>
<li>Gain proficiency with support systems such as Salesforce, Tavant WMS, Oracle, etc.</li>
<li>Document support interactions within a case management system. Monitor and reply to web and email requests.</li>
<li>Create technical articles, videos, and troubleshooting tips for customers.</li>
<li>Participate as a Subject Matter Expert during relevant New Product Development (NPD) activities.</li>
<li>Fiscally responsible for parts valued from $10 to $4,000 USD.</li>
<li>Provide assistance and guidance to new team members as needed.</li>
<li>Manage multiple, simultaneous support cases via phone, chat, and email.</li>
<li>90% direct support responsibilities and 10% reliability responsibilities.</li>
<li>Phone Calls / Voice Messages - Per Day: 40-50</li>
<li>Emails / Text - Per Day: 30-40</li> 
</ul> 
Requirements:
<ul><li>High School Diploma.</li>
<li>3+ years of experience working with industrial equipment.</li>
<li>Experience and ability to work effectively acting on own initiative with minimal supervision requirement.</li>
<li>Basic knowledge of Microsoft Office applications.</li> 
</ul> 
Preferences:
<ul><li>Experience working with air compressors.</li>
<li>Knowledge of SAP, Oracle, Salesforce, and Windchill preferred.</li> 
</ul> 
Core Competencies:
<ul><li>Ability to analyze mechanical fitment and recognize physical discrepancies.</li>
<li>Ability to read and interpret technical drawings/schematics.</li>
<li>Effective technical writing skills and experience in creating clear and concise documents.</li>
<li>Willingness to develop a solid understanding of compressed air product operation, maintenance, and repair.</li>
<li>Demonstrated ability to function under pressure to meet tight deadlines and return customer equipment to operation.</li>
<li>The willingness and ability to perform hands-on equipment work, as required. Requires knowledge of safety procedures e.g. lock out/tag out, proper lifting practices, use of PPE to avoid personal injury, etc.</li>
<li>Keen understanding of systematic troubleshooting techniques and methodologies to diagnose failures on small equipment (&lt; 50HP).</li>
<li>Understanding of the principles of pneumatic control and small electrical components, including electric induction motors.</li>
<li>Sufficient experience and ability to work effectively, acting on own initiative with minimal supervision, is a requirement</li>
<li>Effective communication skills necessary to interact with peers and teams to resolve technical issues.</li>
<li>Planning and organizational skills with effective timely follow up.</li> 
</ul> 
Travel &amp; Work Arrangements/Requirements:
 
4 days onsite, 1 remote. 
 
What We Offer:
 
At Ingersoll Rand, we embrace a culture of personal ownership &mdash; taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. 
 
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com. 
 
To Apply:
 
Please apply via our website https://ir-jobs.dzconnex.com/ by June 16th in order to be considered for this position.</div><div></div>

Product Support Specialist

<div>SUMMARY

Distributor Manager is responsible for driving partnership and business growth with distributors in their designated geography. Job scope includes managing distributor performance to achieve annual sales targets, developing trust and strong partnership with distributor to ensure sustainable long term growth, executing the channel strategy with the support of Country Leader &amp; Channel Development team.

Success will be measured in Sales (Completes &amp; Aftermarket) - revenues; bookings and profitability; developing a strong, structured and disciplined approach in managing a distributor; build together a solid growth plan in the country of responsibility; ensure improvement in customer satisfaction as per the regional and SBU targets + positively contribute to employee engagement based on the SBU targets.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following.

Responsibilities

Manage distributor business performance to achieve annual sales targets
<ul><li>Deploy standard work, Distributor Management Process (DMP) for distributors.</li></ul>
<ul><li>Monitor revenue, bookings, backlog, unit volumes for completes and parts vs regional &amp; distributor sales target (i.e. DVP target or business plan targets)</li></ul>
<ul><li>Develop overall financial and legal acumen related to distribution business which includes understanding of the distributor contracts, P&amp;L&rsquo;s and financial &amp; organization structures.</li></ul>
<ul><li>Deploy containment and risk mitigation actions to enable each distributor to achieve targets</li></ul>
<ul><li>Evaluate distributor sales pipeline sufficiency and deploy demand generation actions as needed</li></ul>
<ul><li>Align distributor inventory levels for parts and completes to their sales target</li></ul>

&bull; Monitor and update distributor installed base data &bull; Assess parts consumption in accordance with the installed base
<ul><li>Coordinate special/complex opportunities and special price requests with regional leadership and Marketing team in line with the levels of authority.</li></ul>
<ul><li>Address any service, logistic, warranty, or credit issues with corresponding teams</li></ul> 


Develop distributor capability for sustainable long term growth
<ul><li>Define distributor strategy aligned with IR priorities (market potential, verticals, org structure, etc.) in collaboration with leadership / owner&rsquo;s at distributor&rsquo;s level.</li></ul>
<ul><li>Define and support in business development activities (trade shows, databases, mailing campaigns)</li></ul>
<ul><li>Deploy and drive the DVP / marketing programs for qualifying distributors (plan submittal, completion of activities, claims, etc.)</li></ul>

&bull; Ensure distributor compliance with IR brand guidelines &bull; Coach distributor salesforce on selling skills, process, and tools, including joint customer visits and negotiations
<ul><li>Identify commercial and technical training needs, coordinate training with the Marketing team</li></ul> 


Execute Channel strategy in their respective countries / region a with the support of Channel Development team

&bull; Monitor local market trends and competitive channel activity. &bull; Develop Country plan for &ldquo;Go-To-Market&rdquo; strategy which would include play by each channel partner.
<ul><li>Adhere to &ldquo;Effective Multi-Channel &amp; Multi-Brand Distributor Manager Guidelines&rdquo;</li></ul>
<ul><li>Provide input on IR distributor capabilities and coverage</li></ul>
<ul><li>Establish and maintain relationship with potential distributors to address the futuristic growth opportunities / challenges.</li></ul>
<ul><li>Drive the distributor termination, appointment and onboarding processes following the standard work</li></ul> 


Enable 2-Way Communication between Ingersoll Rand and its Distributors
<ul><li>Develop full awareness of IR products, offerings and processes</li></ul>
<ul><li>Communicate updates on new and existing products, aftermarket offerings, marketing programs, promotions, pricing, organizational changes and other important news to distributors</li></ul>
<ul><li>Facilitate training on IR systems and processes (sales library, warranty, etc.)</li></ul>
<ul><li>Identify and communicate internally the voice of customer and market developments</li></ul>
<ul><li>Identify and participate to events to promote IR (conferences, seminars, trade shows)</li></ul>
<ul><li>Coordinate distributor administrative processes such as compliance vetting and updating the distributor contact database Best-in-Class Sales &amp; Pipeline Management</li></ul>
<ul><li>Establish actionable services sales account plans to expand sales in the region &amp; connectively to the entire installed base and to increase services revenue from existing customers.</li></ul>

&bull; Grow pipeline in value and volume in line with set targets and by timely recording sales activity in CRM systems like SET or SFA. &bull; Develop and manage sales quotes, including management of special price request (if required).
<ul><li>Visit / Call on existing, drifted and new customers (incl. cold calls) as well as work with Service Fulfillment team provided leads to identify and develop Services opportunities.</li></ul>
<ul><li>Provide feedback on market conditions and manage installed base all to leverage and drive sales strategies.</li></ul> 


Increase Customer Loyalty &amp; Satisfaction
<ul><li>Develop lasting service relationships with existing and new customers, both IR and competitive accounts while working closely with distributors.</li></ul>
<ul><li>Ensure required customer proximity by visit existing, drifted and new customers on a regular basis.</li></ul>
<ul><li>Establish yourself as trusted advisor by demonstrating cost reduction and operations improvements.</li></ul>
<ul><li>Increase customer satisfaction scores by demonstrating commitment and engagement to resolve customer satisfaction issues (sales related CSI issues) in close collaboration with internal stakeholders as well as pro-actively driving related initiatives.</li></ul> 


Keep current with all Products, market and customer knowledge
<ul><li>Takes ownership to maintain the required product and technical knowledge by taking initiative to leverage day-to-day learning opportunities, connecting with subject matters experts, attending educational trainings and/or workshops and reviewing professional publications.</li></ul>
<ul><li>Ensure sound market-knowledge; customer strategies; trends; challenges and current events related to customer base. Manage Cash/Past due Receivables</li></ul>
<ul><li>Extend support to Credit &amp; collection team on the receivables. In case of past dues or disputes, take appropriate lead with the support of the other functions to get proper resolution.</li></ul>
<ul><li>Ensure all orders are obtained are error-free; contract language is aligned with and in compliance with business unit guidance as it relates to Terms and Conditions.</li></ul>
<ul><li>Ensure resolution of all customer disputes. Manage all costs associated with selling efforts, including adherence to company policies on travel and entertainment expenditures</li></ul> 


Enhance Work environment by championing Safety
<ul><li>Ensure adherence to vehicle safety; customer site safety, as well as all company and customer locations.</li></ul>
<ul><li>Participate in safety concerns and near-miss reporting.</li></ul>
<ul><li>Scope risk assessment when quoting service orders to prevent safety issues for service technicians.</li></ul></div>

Distribution Sales Manager

Join Ingersoll-Rand and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ingersoll-Rand

About Company

Supplier Quality Engineer

Service Coordinator

Senior Sales Excellence Analyst

Senior Sales Excellence Analyst

Senior Sales Excellence Analyst

Product Support Specialist

Distribution Sales Manager