Urwah Admin

Ingram Micro

<div><p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!
</b></p><p></p><p>Job Description:
</p><div><div>Job Description
</div></div><div><div><div><div><div><div><div><div><div><p><b>Join Us at the Forefront of Distribution!
</b></p><p></p><p><b>Who We Are: </b>Join the business behind the world&rsquo;s brands. We&rsquo;re redefining distribution. We&rsquo;re Ingram Micro&mdash;a people-first technology partner, reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates, we help businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!
</p><p></p><p><b>How Our Team Works: </b>Collaboration is at the heart of innovation. Our team drives Ingram Micro&rsquo;s innovative campaigns, highlighting our cutting-edge solutions and enabling us to maintain leadership in the technology distribution industry. We work together to shape the future of technology distribution, ensuring products reach customers efficiently and helping businesses thrive globally.
</p><p></p><p><b>Our Values in Action: </b>At Ingram Micro, we are shaping the future with cutting-edge technology! We foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution.
</p><p></p><p><b>What You&rsquo;ll Do: </b>As a <b>Technical Presales Consultant- Lenovo ISG </b>, you&rsquo;ll play a critical role in enhancing the sales of assigned products by offering presales support to customers. Your key responsibilities will include:
</p><ul><li><p>Converting customer/reseller inquiries into the right technical solutions.
</p></li></ul><ul><li><p>Meeting with end-users to better understand their requirements.
</p></li></ul><ul><li><p>Generating Bills of Materials and designing solution blocks in collaboration with hardware/software vendors.
</p></li></ul><ul><li><p>Conducting demos and proof of concept presentations to customers.
</p></li></ul><ul><li><p>Arranging and conducting technical training for partners and customers.
</p></li></ul><p></p><p><b>What You Bring to the Role: </b>We&rsquo;re looking for someone with:
</p><ul><li><p>You have 5+ years of presales experience in Storage solutions, e.g., Lenovo ISG.
</p></li></ul><ul><li><p>You have servers/Storage related certificaions.
</p></li></ul><ul><li><p>Enthusiasm and a results-driven mindset with a strong will to succeed.
</p></li></ul><ul><li><p>Excellent communication skills and the ability to work proactively.
</p></li></ul><p><b>Your Growth with Us: </b>Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Together, we build careers. Investing in your future. Partners in putting you first. Committed to your success.
</p><p></p><p>#LI-SMR1</p></div></div></div></div></div></div></div></div></div></div><p></p>

Technical Presales Consultant- Lenovo ISG

<div><p><b>Accelerate your career. Join the organization that's driving the world's technology and shape the future.
</b></p><p></p><p>Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage&trade; set us apart. Learn more at www.ingrammicro.com
</p><p></p><p>Come join our team where you&rsquo;ll make technology happen in surprising ways. Let&rsquo;s shape tomorrow - it&rsquo;ll be a fun journey!
</p><p></p><div><div><p>We are looking for a <b>Senior Technical Support Engineer </b>to join our high-performing support team and provide expert-level technical assistance to our customers. In this role, you will serve as a trusted advisor, solving complex product issues, and contributing to continuous product and process improvement . You will be deeply embedded in our product ecosystem, collaborating across engineering, product, and customer-facing teams to ensure a top-notch customer experience.<br>
<br>
</p><p>Your Role:
</p></div><div><ul><li><p>Responding to complex inbound technical service requests over the phone and email per day directly with customers .
</p></li></ul></div><div><ul><li><p>Diagnose, troubleshoot , and resolve technical problems across software, APIs, integrations, and infrastructure .
</p></li></ul></div><div><ul><li><p>Reproduce issues, conduct root cause analysis, and work closely with engineering on bug fixes and feature requests
</p></li></ul></div><div><ul><li><p>Create and maintain internal runbooks, FAQs, and technical documentation
</p></li></ul></div><div><ul><li><p>Lead incident response or participate in on-call rotation for critical issues
</p></li></ul></div><div><ul><li><p>Identify support trends and partner with Product &amp; Engineering on long-term solutions
</p></li></ul></div><div><ul><li><p>Accurately and efficiently log all issues and status updates in our internal tracking system.
</p></li></ul></div><div><ul><li><p>Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.
</p></li></ul></div><div><ul><li><p>Supporting multiple cloud and hardware solutions
</p></li></ul></div><div><ul><li><p>Contributing to the development of service desk processes and procedures.
</p></li></ul></div><div><ul><li><p>Interacts closely with various departments and vendors to provide timely resolution on issues.
</p></li></ul></div></div><div><div><ul><li><p>Handling support requests from resellers, by staying on top of new features and enhancements and being a subject matter expert, and providing diagnoses and issue resolution on our Platform.
</p></li></ul></div><div><ul><li><p>Triaging to internal and external teams, pushing for resolution within SLO&rsquo;s by being the Customer advocate with Engineering, Development and 3rd party Vendor teams
</p></li></ul></div><div><ul><li><p>Responding to complex inbound Azure and M365 Technical service requests over the phone and email directly with customers (VMs, Networking, Storage, Identity, etc.)<br>
</p></li></ul></div><div><p><br>
What you bring to the role :
</p></div><div><ul><li><p>4&ndash;7+ years in technical support, solutions engineering, or a similar customer-facing technical role
</p></li></ul></div><div><ul><li><p>Deep experience with relevant stack: SaaS platforms, APIs, databases, scripting (e.g., Python/Shell), cloud services (AWS, Azure), or networking
</p></li></ul></div><div><ul><li><p>Proven troubleshooting skills with the ability to think critically and communicate clearly under pressure
</p></li></ul></div><div><ul><li><p>Strong understanding of web technologies, integrations, or system architecture
</p></li></ul></div><div><ul><li><p>Experience working with ticketing systems (e.g., Zendesk, Jira) and knowledge bases
</p></li></ul></div><div><ul><li><p>Must have excellent verbal and written communication skills, as well as excellent analytical and problem-solving skills ; with a customer-first mindset .
</p></li></ul></div><div><ul><li><p>Ability to prioritize user requests effectively and manage user expectations.
</p></li></ul></div><div><ul><li><p>Ability to balance attention to detail with expeditious execution in a fast-paced environment working .
</p></li></ul></div><div><ul><li><p>Passion for driving exceptional customer experience.
</p></li></ul></div><div><ul><li><p>Ability to work through ambiguity and thrive in a rapidly changing business environment.
</p></li></ul></div><div><ul><li><p>Strong analytical and problem-solving skills.
</p></li></ul></div><div><ul><li><p>High school diploma (or equivalent) required . Secondary degree preferred.
</p></li></ul></div><div><ul><li><p>Experience working with Webservers and Databases &ndash; Apache, IIS, MySQL, MSSQL and PostgreSQL
</p></li></ul></div></div><div><div><ul><li><p>Strong knowledge of Application Protocols &ndash; DNS, HTTP, HTTPS (SSL), FTP
</p></li></ul></div><div><ul><li><p>Basic understanding or experience working on Linux environments
</p></li></ul></div><div><ul><li><p>General understanding of technologies on Apis webservice: JSON, REST, OAuth,..
</p></li></ul></div><div><ul><li><p>Flexibility working some weekends and later hours to help fulfill a 24x7 business
</p></li></ul></div><div><ul><li><p>Passion for providing exemplary customer service, strong customer focus
</p></li></ul></div><div><ul><li><p>Eager to learn new technologies
</p></li></ul></div><div><ul><li><p>Good verbal and written professional communication, fluent in English.
</p></li></ul></div><div><ul><li><p>Self-motivated and proactive in performing duties
</p></li></ul></div><div><ul><li><p>Attention to detail<br>
</p></li></ul></div><div><p><br>
Nice to have. Exposure to:
</p></div><div><ul><li><p>ITIL certification
</p></li></ul></div><div><ul><li><p>Microsoft Azure certification
</p></li></ul></div><div><ul><li><p>Hands-on experience with Cloud platforms, such as Microsoft Azure, AWS or GCP
</p></li></ul></div><div><ul><li><p>Programming/scripting experience on at least some of the following: Bash, Python, PowerShell, PHP Knowledge of SQL
</p></li></ul></div><div><ul><li><p>Exposure to virtualization and orchestration technologies such as Docker and Kubernetes
</p></li></ul></div><div><ul><li><p>Experience with JIRA and Confluence<br>
</p></li></ul></div></div><p><br>
#LI-SK1
</p><p></p>The typical base pay range for this role across the U.S. is USD $56,000.00 - $89,600.00 per year.
<p></p><p>The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate&rsquo;s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
</p><p></p><p>At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
</p><p></p><p>This is not a complete listing of the job duties. It&rsquo;s a representation of the things you will be doing, and you may not perform all these duties.
</p><p></p><p>Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
</p><p></p><p>Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.</p></div>

Sr. Technical Support Engineer

<div><p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!
</b></p><p></p><p>Job Description:
</p><p><b>Join Us at the Forefront of Technology Distribution
</b></p><p><b>Are you ready to make every day count? </b>At Ingram Micro, we are the business behind the world&rsquo;s brands, reaching nearly 90% of the global population. We help businesses run better, grow faster, and achieve their sustainability goals. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.
</p><p><b>Your Role in Making an Impact
</b></p><p>As a Sales Operation Specialist, you will play a critical role in our Sales Operations team, ensuring seamless order management and exceptional customer service. Your technical background and customer-facing delivery experience will be key in supporting our mission to redefine distribution.
</p><p><b>What You Will Do
</b></p><ul><li><b>Manage Sales Order Packs: </b>Check and follow up with sales for missing data.
</li></ul><ul><li><b>Sales Order Entry: </b>Process sales orders in One Shop and enter quotes accurately.
</li></ul><ul><li><b>Credit Control Coordination: </b>Work with credit control on releases and support related queries.
</li></ul><ul><li><b>Order Status Monitoring: </b>Track orders at all stages and inform sales of status and lead-times.
</li></ul><ul><li><b>Logistics Coordination: </b>Oversee order dispatching and full logistics coordination.
</li></ul><p><b>How You Can Get This Chance
</b></p><ul><li>Experience: 2-3 years in Supply Chain.
</li><li>SAP background is preferred.
</li><li>Motivation and Attitude: Highly motivated with a positive attitude and excellent organizational skills.
</li></ul><ul><li>Skills: Excellent communication, Excel, and time management skills, with a strong command of English.
</li></ul><p><b>Your Growth with Us
</b></p><p>At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. Join us and be part of a company where integrity, responsibility, and talent are celebrated. Let&rsquo;s shape tomorrow together.
</p><p>#LI-NS1</p></div>

Sales Operation Specialist KSA

<div><p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!
</b></p><p></p><p>Job Description:
</p><p><b>Join Us at the Forefront of Distribution!<br>
</b></p><p></p><p><b>Who We Are: </b>We are the business behind the world&rsquo;s brands. At Ingram Micro, we&rsquo;re redefining distribution and reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates, we help businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!<br>
</p><p></p><p><b>How Our Team Works: </b>Collaboration is at the heart of innovation. Our team drives Ingram Micro&rsquo;s innovative campaigns, highlighting our cutting-edge solutions and enabling us to maintain leadership in the technology distribution industry. We work together to shape the future of technology distribution, ensuring products reach customers efficiently and helping businesses thrive globally.<br>
</p><p></p><p><b>Our Values in Action: </b>At Ingram Micro, we are shaping the future with cutting-edge technology! We foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution.<br>
</p><p></p><p><b>What You&rsquo;ll Do: </b>As an <b>Sales Account Manager -Symantec </b>, you&rsquo;ll play a critical role in driving and improving vendor sales while meeting both vendor and company objectives and targets. Your key responsibilities will include:
</p><ul><li>Establishing productive, professional relationships with key personnel in assigned partner accounts.
</li><li>Coordinating the involvement of company personnel to meet partner performance objectives and expectations.
</li><li>Meeting assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
</li><li>Leading joint partner planning processes to develop mutual performance objectives, financial targets, and critical milestones.
</li><li>Proactively assessing, clarifying, and validating partner needs on an ongoing basis.
</li></ul><p><b>What You Bring to the Role: We&rsquo;re looking for someone with:
</b></p><ul><li>3+ years of experience in Saudi market in selling cybersecurity products.
</li><li>IT distribution experience.
</li><li>Enthusiasm and a results-driven mindset with a strong will to succeed.
</li><li>A self-starter, self-motivated, and a team player.
</li>A strong &lsquo;customer-first&rsquo; mentality, able to utilize relationships to drive results.<br>
<li>
</li></ul><p></p><p><b>Your Growth with Us: </b>Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Let's shape tomorrow together.<br>
</p><p></p><p>#LI-SMR1</p></div><p></p>

Sales Account Manager- Symantec

<div><p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!
</b></p><p></p><p>Job Description:
</p><div><p><b>Join Us at the Forefront of Product Specialization!
</b></p><p>We are the business behind the world&rsquo;s brands. At Ingram Micro, we&rsquo;re redefining distribution and reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates, we help businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!
</p><p></p><p>Collaboration is at the heart of innovation. Our team drives Ingram Micro&rsquo;s innovative campaigns, highlighting our cutting-edge solutions and enabling us to maintain leadership in the technology distribution industry. We work together to shape the future of technology distribution, ensuring products reach customers efficiently and helping businesses thrive globally.
</p><p></p><p>At Ingram Micro, we are shaping the future with cutting-edge technology! We foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution.
</p><p></p><p>As a <b>Product Manager Symantec </b>, you&rsquo;ll play a critical role in driving and improving vendor sales while meeting both vendor and company objectives and targets. Your key responsibilities will include:
</p><ul><li>Ensuring revenue growth, channel growth, and increased geographical reach for assigned products.
</li></ul><ul><li>Managing and maximizing the use of vendor marketing funds according to vendor contracts and systems.
</li></ul><ul><li>Designing reseller programs for different channel segments to ensure proper penetration and sales.
</li></ul><ul><li>Planning, strategizing, and executing sales initiatives through assigned sales resources.
</li></ul><ul><li>Monitoring sales pipelines and ensuring closures through sales teams.
</li></ul><p><b>What You Bring to the Role: </b>We&rsquo;re looking for someone with:
</p><ul><li>You have 5:6 years of experience of relevant industry.
</li><li>You have Symantec or similar product knowledge.
</li><li>You have a Technical Background of relevant Products.
</li><li>Decision-making ability and the capability to work under pressure and time constraints.
</li></ul><p><b>Your Growth with Us: </b>Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution. Let's shape tomorrow together.</p></div></div><p></p>

Product Manager- Symantec KSA

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>It's fun to work in a company where people truly BELIEVE in what they're doing!
</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><p>Job Description:
</p></div></div></div></div></div></div></div><p>Ingram Micro helps businesses fully realize the promise of technology. No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud, and mobility enable its business partners to operate efficiently and successfully in the markets they serve. We&rsquo;re redefining distribution. Ingram Micro helps businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!
</p><p></p><p>The Cloud team drives Ingram Micro&rsquo;s innovative strategies, focusing on vendor sales and market expansion. Collaborate with regional partners to implement global initiatives and adapt strategies to address the unique needs of your market. Your role will be pivotal in maintaining current business relationships, improving inactive accounts, and creating new business opportunities.
</p><p></p><p>At Ingram Micro, we foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity.
</p><p></p><p>As the Business Development Manager - Cloud, you will drive and improve vendor sales while meeting the vendor and company objectives and targets. You will micro-manage all layers of the sales channel, improving product depth and market share for all tiers. Your focus will be on maintaining current business relationships, improving inactive accounts, and creating new business opportunities. You will be aware of all project bids and target Ingram Micro involvement in them.
</p><p></p><p><b>Key Responsibilities:
</b></p><ul><li><p>Establish productive, professional relationships with key personnel in assigned partner accounts.
</p></li><li><p>Coordinate the involvement of company personnel to meet partner performance objectives and partners&rsquo; expectations.
</p></li><li><p>Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
</p></li><li><p>Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones.
</p></li><li><p>Drive adoption of company programs among assigned partners.
</p></li></ul><p></p><p><b>Experiences, Skills, and Expectations:
</b></p><ul><li><p>Graduate with 5:7 years&rsquo; experience in Sales and Business Development.
</p></li><li><p>You have cloud Gulf experience
</p></li><li><p>Technical Background is preferred
</p></li><li><p>Strong &lsquo;customer-first&rsquo; mentality able to utilize relationships to drive results.
</p></li></ul><p></p><p>At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get the opportunity to work with passionate team members and stay connected as one family.
</p><p>#LI-NS1</p></div><p></p>

Business Development Manager- ORACLE CLOUD

Join Ingram Micro and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.