Qureos Mentor

InnovAge

<div>Responsibilities:
<div>
The Manager, Transportation is responsible for management of transportation staff and the monitoring of safety and maintenance of vehicles and equipment, in order to maintain smooth operational functions. Physical attendance at an InnovAge facility and/or an InnovAge participant home is essential to performing the job duties.</div><div></div><div><br>
InnovAge Drivers provide transportation for our frail and elderly participants from their home to our Day Centers and appointments during the day and for field trips as part of the activities program. They deliver in-home meals and provide delivery and pick-up of supplies and medications for participants in addition to performing pre/post trip inspections. 90% of InnovAge's participants/passengers are COVID vaccinated.</div><div><br>
Administrative&ndash; 60%</div><ul><li>
Informs Fleet Management regarding resource availability and scheduled availability or vehicles out of service.</li><li>
Schedules bus drop-off and pick-up at all maintenance and repair facilities.</li><li>
Assists Dispatchers and the Director of Transportation in their daily activities by providing information regarding overtime, PTO schedules, resource availability and any relevant information for operations.</li><li>
Plans, schedules and assigns the Driver&rsquo;s daily duties such as; medication and supply distribution and pre/post &ndash; trip inspections. Provides relief coverage for Drivers as needed.</li><li>
Schedules van maintenance in a timely manner.</li><li>
Assists Dispatchers in their daily activities as needed, including providing relief coverage as needed.</li><li>
Ensures training for new drivers; as well as training current drivers on new equipment, routes and other developments.</li><li>
Coordinates scheduling of participant rides with the dispatcher.</li><li>
Trains new and current drivers on new equipment, routes and other necessary information to insure smooth operations.</li><li>
Performs ride-a-longs on all Drivers to ensure proper handling of all safety procedures.</li><li>
Investigates accidents and/or incidents and ensures completion of all necessary documentation and notification.</li><li>
Reports relevant data regarding transportation issues from the Center to the Director of Transportation in a timely manner.</li><li>
Participates as a member of the interdisciplinary team (IDT) and the Center Leadership.</li><li>
Attends Center Morning, Care Planning and Leadership meetings on a regular basis, providing representation to the Transportation department as a whole. Passes information from the (IDT) to the Drivers and vice versa.</li><li>
Investigates accidents and/or incidents and ensures the completion of necessary documentation and notification(s).</li><li>
Functions on call for after hours as assigned.</li><li>
Participates within the interdisciplinary team in the formulation of Plans of Care for InnovAge PACE program participants, as well as in other interdisciplinary team settings that plan, coordinate and monitor the care of InnovAge PACE program participants.</li><li>
Additional work functions and duties may be assigned</li></ul><div>
Supervision &ndash; 30%</div><ul><li>
Effectively supervises and manages direct reports and provides, by example and leadership, motivation and direction to employees of the organization.</li><li>
Carries out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws.</li><li>
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under direction of supervisor and in partnership with HR), addressing complaints and resolving problems.</li><li>
Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives.</li><li>
Helps set the tone of the department to ensure morale, team work, and that the positive employment culture of the organization is maintained.</li><li>
Regularly schedules leadership/management, department, and staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals.</li></ul><div>
Driver &ndash; 10%</div><ul><li>
Functions as an on call Driver as assigned or as needed, and ensures that all Total Longterm Care vehicles are driven in a safe and responsible manner.</li><li>
Loads and unloads participants in and out of IGCP vehicles and assists participants into and out of their homes.</li><li>
Assists participants with simple tasks in their home environment such as assisting with putting on of outerwear and moving participant&rsquo;s personal belongings when needed and as appropriate.</li><li>
Transports participants to requested appointments arranged by the Dispatcher for certain date and time.</li></ul><div><b>
REQUIRED</b></div><ul><li>
Bachelor&rsquo;s Degree in Business or Logistics Management or equivalent work related experience in lieu of degree</li><li>
Requires state issued Class C driver&rsquo;s license, good driving record and to be at least 21 years of age.</li><li>
Strong management skills and at least four (4) years&rsquo; experience in supervising staff in the Transportation industry or equivalent combination of education and experience.</li></ul><div><b>
PREFERRED</b></div><ul><li>
One year of health care experience working with a geriatric population</li><li>
Bi-lingual</li></ul><div><i>
The pay offered for the position will take into consideration the candidate&rsquo;s geographic region, job-related knowledge, skills, experience, and internal equity, among other factors. </i><i>InnovAge offers a comprehensive benefits package which includes medical, dental and vision insurance, short and long-term disability, life insurance and add, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company paid holidays.</i></div>
Benefits:
<div>
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.</div><div></div><div><br>
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&amp;D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.</div><div></div><div><br>
Applicants are considered until the position is filled.</div>
Posted Pay Range: $77,400 - $96,800 Additional Information:
<div><b>
Compensation Disclaimer</b></div><div>
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.</div><div></div><div><b><br>
Attention Florida Applicants</b><br>
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.<br>
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com</div><div></div><div><b><br>
Agency Disclaimer</b></div><div>
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.</div><div></div><div><b><br>
Fraud Disclaimer</b></div><div>
InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.</div><div>
Please be aware that <b>all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com.</b></div><div>
At no point in our hiring process will InnovAge:</div><ul><li>
Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose</li><li>
Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems</li></ul><div>
If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.</div><div>
If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to HRAnswers@innovage.com or apply directly through our official career site to ensure the opportunity is legitimate.</div><div>
Your trust matters to us, and we appreciate your interest in joining InnovAge.</div></div>

Manager, Transportation

<div>Responsibilities:
<div>
The Social Worker, MSW plans, organizes and implements social work services to participants and their caregivers in accordance with InnovAge policies and all applicable regulations. Conducts psychosocial assessments, participates in care planning and acts as a liaison between the participant and the interdisciplinary team.</div><div></div><div><br>
This role requires being on-site at the center and field-based work, including visits to participants&rsquo; homes and other locations, to ensure continuity of care and support.</div><div></div><div><b><br>
Essential Functions and Work Responsibilities</b></div><div><b>
Functional Category: Assessment &amp; Care Planning</b></div><ul><li>
Conducts initial psychosocial assessments (including SLUMS, PHQ-9, housing, food, financial security, MDPOA/decision-maker status).</li><li>
Completes in-person reassessments at least every six months or as required.</li><li>
Performs in-home visits as required by regulations or as indicated</li><li>
Participates in IDT meetings, morning huddles, mini-teams, and PDPM meetings to ensure coordinated care.</li><li>
Facilitates and documents participant care conferences, family meetings, and facility partnership meetings.</li><li>
Participates in discharge planning and plan of care development, ensuring problems, interventions, and goals are well defined.</li><li>
Supports participants transitioning between residences or care facilities, including arranging transportation and coordinating moves when no support system is available.</li></ul><div>
Functional Category: Case Management &amp; Care Coordination</div><ul><li>
Serves as primary liaison between participant/family and the IDT, facilitating communication and resolution of care issues.</li><li>
Coordinates respite SNF, ALF admissions, including transportation and discharge planning.</li><li>
Documents housing encounters in EPIC</li><li>
Collaborate with comfort care team for end-of-life activities</li><li>
Assists participant&rsquo;s family with end-of-life coordination</li><li>
Collaborates with RN Case Management on hospitalizations, and provides psychosocial input</li><li>
May serve as back-up to RNCM.</li><li>
Reviews participant/family concerns with Ombudsman and escalates facility quality concerns; maintains admission holds on facilities with care issues and manages urgent rehousing when contracts terminate.</li><li>
Coordinates guardianship process for participants lacking decision-making capacity without a surrogate.</li><li>
Obtains SNF/ALF updates for IDT, manages respite scheduling, and ensures placement transitions are supported.</li><li>
Provides options counseling when appropriate</li><li>
Assists participants who are disenrolling with timely referrals to external services and completion of disenrollment paperwork.</li></ul><div>
Functional Category: Psychosocial Support &amp; Advocacy</div><ul><li>
Provides counseling and psychosocial support in coordination with behavioral health for participants and caregivers as indicated</li><li>
Completes comfort care assessments and provides guidance on transitions to end-of-life services.</li><li>
Advocates for participants living in unsafe housing conditions</li><li>
Contributed to RCAs development, incident reporting, and follow-up for abuse, neglect, exploitation, and elopements.</li><li>
Assists participants and caregivers with grievances and appeals, explaining rights and processes.</li><li>
Provides notification and explanation of participant rights regarding Level of Care (LOC) denials or disenrollment declines.</li></ul><div>
Functional Category: Documentation &amp; Compliance</div><ul><li>
Maintains accurate and timely documentation in Epic, EireneRx, and other systems (demographic updates, address/phone changes, participant chart updates).</li><li>
Complete PASSR screenings, supportive housing forms and other like documents as mandated by federal and state agencies within regulatory timelines.</li><li>
Supports Medicaid eligibility recertification processes,</li><li>
Partners with Eligibility Financial Determination teams to educate participants/families on required information/documentation needed to maintain and restore Medicaid eligibility</li><li>
dictation, and assists with resource compliance.</li><li>
Accurate and timely reporting of disenrollments in required systems</li><li>
Escalates to Center Director service recovery is needed for a participant concern or disenrollment</li><li>
Ensures all participant care coordination complies with CMS, HCPF, and InnovAge policy requirements.</li></ul><div>
Functional Category: Professional Development &amp; Team Collaboration</div><ul><li>
Participates in IDT and department meetings, cross-site collaboratives, trainings, and annual competencies.</li><li>
Provides community education and participates in external support groups, inter-agency coordination, and partnership meetings with RCFEs as indicated</li><li>
Coordinates with facilities on participant needs.</li><li>
Provides caseload coverage support as assigned for MSW PTO, open FTEs, and general team needs.</li></ul><div>
Performs other duties as assigned</div><div></div><div><b><br>
Travel Requirements</b></div><div><b>
Travel</b></div><ul><li>
Travel may be required</li><li>
Overnight travel may include local or out of state</li></ul><div><b>
Qualifications</b></div><div></div><div><i><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</i></div><div></div><div><b><br>
REQUIRED</b></div><div></div><div><b><br>
Education</b></div><ul><li>
Master&rsquo;s degree from a school of social work accredited by the Council on Social Work Education</li></ul><div><b>
Licensure, Certification, Registration or Designation</b></div><ul><li>
Require personal transportation, current state issued driver&rsquo;s license, good driving record and auto insurance as required by law.</li><li>
CPR/BLS and First Aid required in California only.</li><li><b>
REQUIRED LICENSURE for NEW MEXICO:</b></li></ul><div>
Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) from The New Mexico Board of Social Work-LMSW License</div><div></div><div><b><br>
Work Experience and Qualifications</b></div><ul><li>
One year experience in a health care setting</li><li>
Experience conducting psychosocial assessments, care planning and case management skills required.</li><li>
Requires personal transportation, current state issued driver&rsquo;s license, good driving record and auto insurance as required by law.</li><li>
A minimum of one year experience working with the frail or elderly.</li></ul><div><b>
PREFERRED</b></div><div></div><div><b><br>
Work Experience and Qualifications</b></div><ul><li>
Three years or more of social work experience</li></ul><br>
<div></div>
Benefits:
<div>
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.</div><div></div><div><br>
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&amp;D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.</div><div></div><div><br>
Applicants are considered until the position is filled.</div>
Posted Pay Range: $64.500 - $80,700 Additional Information:
<div><b>
Compensation Disclaimer</b></div><div>
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.</div><div></div><div><b><br>
Attention Florida Applicants</b><br>
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.<br>
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com</div><div></div><div><b><br>
Agency Disclaimer</b></div><div>
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.</div><div></div><div><b><br>
Fraud Disclaimer</b></div><div>
InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.</div><div>
Please be aware that <b>all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com.</b></div><div>
At no point in our hiring process will InnovAge:</div><ul><li>
Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose</li><li>
Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems</li></ul><div>
If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.</div><div>
If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to HRAnswers@innovage.com or apply directly through our official career site to ensure the opportunity is legitimate.</div><div>
Your trust matters to us, and we appreciate your interest in joining InnovAge.</div></div>

Social Worker, MSW

<div>Responsibilities:
<div>
The Social Worker, MSW plans, organizes and implements social work services to participants and their caregivers in accordance with InnovAge policies and all applicable regulations. Conducts psychosocial assessments, participates in care planning and acts as a liaison between the participant and the interdisciplinary team.</div><div></div><div><br>
This role requires being on-site at the center and field-based work, including visits to participants&rsquo; homes and other locations, to ensure continuity of care and support.</div><div></div><div><b><br>
Essential Functions and Work Responsibilities</b></div><div><b>
Functional Category: Assessment &amp; Care Planning</b></div><ul><li>
Conducts initial psychosocial assessments (including SLUMS, PHQ-9, housing, food, financial security, MDPOA/decision-maker status).</li><li>
Completes in-person reassessments at least every six months or as required.</li><li>
Performs in-home visits as required by regulations or as indicated</li><li>
Participates in IDT meetings, morning huddles, mini-teams, and PDPM meetings to ensure coordinated care.</li><li>
Facilitates and documents participant care conferences, family meetings, and facility partnership meetings.</li><li>
Participates in discharge planning and plan of care development, ensuring problems, interventions, and goals are well defined.</li><li>
Supports participants transitioning between residences or care facilities, including arranging transportation and coordinating moves when no support system is available.</li></ul><div>
Functional Category: Case Management &amp; Care Coordination</div><ul><li>
Serves as primary liaison between participant/family and the IDT, facilitating communication and resolution of care issues.</li><li>
Coordinates respite SNF, ALF admissions, including transportation and discharge planning.</li><li>
Documents housing encounters in EPIC</li><li>
Collaborate with comfort care team for end-of-life activities</li><li>
Assists participant&rsquo;s family with end-of-life coordination</li><li>
Collaborates with RN Case Management on hospitalizations, and provides psychosocial input</li><li>
May serve as back-up to RNCM.</li><li>
Reviews participant/family concerns with Ombudsman and escalates facility quality concerns; maintains admission holds on facilities with care issues and manages urgent rehousing when contracts terminate.</li><li>
Coordinates guardianship process for participants lacking decision-making capacity without a surrogate.</li><li>
Obtains SNF/ALF updates for IDT, manages respite scheduling, and ensures placement transitions are supported.</li><li>
Provides options counseling when appropriate</li><li>
Assists participants who are disenrolling with timely referrals to external services and completion of disenrollment paperwork.</li></ul><div>
Functional Category: Psychosocial Support &amp; Advocacy</div><ul><li>
Provides counseling and psychosocial support in coordination with behavioral health for participants and caregivers as indicated</li><li>
Completes comfort care assessments and provides guidance on transitions to end-of-life services.</li><li>
Advocates for participants living in unsafe housing conditions</li><li>
Contributed to RCAs development, incident reporting, and follow-up for abuse, neglect, exploitation, and elopements.</li><li>
Assists participants and caregivers with grievances and appeals, explaining rights and processes.</li><li>
Provides notification and explanation of participant rights regarding Level of Care (LOC) denials or disenrollment declines.</li></ul><div>
Functional Category: Documentation &amp; Compliance</div><ul><li>
Maintains accurate and timely documentation in Epic, EireneRx, and other systems (demographic updates, address/phone changes, participant chart updates).</li><li>
Complete PASSR screenings, supportive housing forms and other like documents as mandated by federal and state agencies within regulatory timelines.</li><li>
Supports Medicaid eligibility recertification processes,</li><li>
Partners with Eligibility Financial Determination teams to educate participants/families on required information/documentation needed to maintain and restore Medicaid eligibility</li><li>
dictation, and assists with resource compliance.</li><li>
Accurate and timely reporting of disenrollments in required systems</li><li>
Escalates to Center Director service recovery is needed for a participant concern or disenrollment</li><li>
Ensures all participant care coordination complies with CMS, HCPF, and InnovAge policy requirements.</li></ul><div>
Functional Category: Professional Development &amp; Team Collaboration</div><ul><li>
Participates in IDT and department meetings, cross-site collaboratives, trainings, and annual competencies.</li><li>
Provides community education and participates in external support groups, inter-agency coordination, and partnership meetings with RCFEs as indicated</li><li>
Coordinates with facilities on participant needs.</li><li>
Provides caseload coverage support as assigned for MSW PTO, open FTEs, and general team needs.</li></ul><div>
Performs other duties as assigned</div><div></div><div><b><br>
Travel Requirements</b></div><div><b>
Travel</b></div><ul><li>
Travel may be required</li><li>
Overnight travel may include local or out of state</li></ul><div><b>
Qualifications</b></div><div></div><div><i><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</i></div><div></div><div><b><br>
REQUIRED</b></div><div></div><div><b><br>
Education</b></div><ul><li>
Master&rsquo;s degree from a school of social work accredited by the Council on Social Work Education</li></ul><div><b>
Licensure, Certification, Registration or Designation</b></div><ul><li>
Require personal transportation, current state issued driver&rsquo;s license, good driving record and auto insurance as required by law.</li><li>
CPR/BLS and First Aid required in California only.</li><li><b>
REQUIRED LICENSURE for NEW MEXICO:</b></li></ul><div>
Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) from The New Mexico Board of Social Work-LMSW License</div><div></div><div><b><br>
Work Experience and Qualifications</b></div><ul><li>
One year experience in a health care setting</li><li>
Experience conducting psychosocial assessments, care planning and case management skills required.</li><li>
Requires personal transportation, current state issued driver&rsquo;s license, good driving record and auto insurance as required by law.</li><li>
A minimum of one year experience working with the frail or elderly.</li></ul><div><b>
PREFERRED</b></div><div></div><div><b><br>
Work Experience and Qualifications</b></div><ul><li>
Three years or more of social work experience</li></ul><br>
<div></div>
Benefits:
<div>
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.</div><div></div><div><br>
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&amp;D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.</div><div></div><div><br>
Applicants are considered until the position is filled.</div>
Posted Pay Range: $60,000 - $75,000 Additional Information:
<div><b>
Compensation Disclaimer</b></div><div>
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.</div><div></div><div><b><br>
Attention Florida Applicants</b><br>
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.<br>
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com</div><div></div><div><b><br>
Agency Disclaimer</b></div><div>
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.</div><div></div><div><b><br>
Fraud Disclaimer</b></div><div>
InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.</div><div>
Please be aware that <b>all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com.</b></div><div>
At no point in our hiring process will InnovAge:</div><ul><li>
Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose</li><li>
Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems</li></ul><div>
If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.</div><div>
If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to HRAnswers@innovage.com or apply directly through our official career site to ensure the opportunity is legitimate.</div><div>
Your trust matters to us, and we appreciate your interest in joining InnovAge.</div></div>

<div>Responsibilities:
<div><b>
WE ARE CURRENTLY OFFERING $3,000 SIGN ON BONUS TO THE SUCCESSFUL CANDIDATE!</b></div><div><br>
</div><div>Under direct supervision, performs activities associated with drug distribution, ordering and control for medication dispensing. Direction and guidance are performed by a manager/supervisor, Pharmacist, or higher-level Pharmacy Technician.</div><div></div><div><br>
Essential Functions and Work Responsibilities</div><div></div><ul><li><br>
Receives electronic prescriptions, weekly batches or refill requests and accurately and efficiently fills the prescriptions under the direction of the Pharmacist. Performs pharmacy tasks such as handling, counting, mixing, and packaging medications.</li><li>Selects and imports orders for automation equipment dispensing, prints labels, and maintains order management to dispense prescriptions. Operates and monitors robotic machines that dispense medications.</li><li>Assists in entering minor edits to record correct dispensing quantity and manufacturer NDC used to dispense prescription order.</li><li>Prepares blister packs.</li><li>Prepares and stages pharmaceutical supplies and drugs in the correct bins for delivery.</li><li>Performs reclamation duties.</li><li>Uses pharmacy software to check and/record data about prescriptions.</li><li>Maintains proper storage and security conditions for the drugs. Cleans and helps to maintain equipment and work areas.</li><li>Receives, stores and logs inventory and returns (upon Pharmacist approval), verifies quantities against invoices, and informs supervisors of stock needs or shortages. Remains aware of expiry dates and rotates stock to avoid dispensing out of date products.</li><li>Acts as a liaison between our customers and their providers and our pharmacy, receives and triages incoming phone calls and messages to answer questions, fill prescription orders or handle other requests to ensure that clients have a positive experience.</li><li>Establishes and maintains patient profiles, including lists of medications taken by individual patients, and uses our advanced proprietary software system to document medication care plans.</li><li>Uses pharmaceutical technician expertise to ensure compliance, efficiency, and quality of operations. Participates in company quality initiatives, recognizing opportunities for improvements and reporting quality assurance issues. Secures information in accordance with the privacy and security guidelines of the Company and applicable regulations such as HIPAA.</li></ul><div></div><div><br>
Expected Hours of Work: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.</div><div></div><div><br>
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.</div><div></div><div><b><br>
Qualifications</b></div><div></div><div><br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</div><div></div><div><b><br>
REQUIRED</b></div><div></div><div><br>
Education</div><div></div><ul><li><br>
HS diploma or equivalent required.</li><li>Certification as a Nationally Certified Pharmacy Technician is required.</li><li>Must possess and maintain a current Pharmacy Technician License or Registration from the respective and applicable State Pharmacy Board.</li></ul><div></div><div><br>
Work Experience and Qualifications</div><div></div><ul><li><br>
Minimum of 2 years of pharmacy technician experience required.</li><li>Ability to communicate at effectively and professionally through written, verbal, and interpersonal skills as applied when interacting with employees, clients, or agency representatives; successfully conveying and exchanging information in a positive manner.</li><li>Adept to problem-solving and conflict resolution.</li><li>Ability to multi-task and handle multiple priorities without sacrificing quality. Detail oriented and organized.</li><li>Excellent typing/data entry accuracy with good speed.</li><li>Proficient computer skills to navigate proprietary and other pharmacy software.</li><li>Ability to compile, code, categorize, calculate and verify data.</li><li>Ability to accurately count, measure and weigh Rx components. Strong mathematical and analytical skills.</li><li>Strong listening/reading comprehension.</li><li>Understanding of clinical terms and impacts.</li><li>Excellent communication and customer service skills.</li></ul><div></div><div><br>
Other Skills and Abilities:</div><div></div><ul><li><br>
Requires standing and/or walking for most of the shift.</li><li>Regularly lifts office and clinical supplies weighing up to five pounds; occasionally lifts or carries up to thirty pounds. May occasionally push/pull when unpacking supplies. Climbs step stool to access supply or filing shelves. Bends when unpacking supplies, filing or retrieving charts and files. May reach or twist to handle supplies/files.</li><li>For those assigned to a Call Center: This position is administrative in nature and will present physical demands requisite to a position requiring the use of basic office equipment within corporate and home office environment requiring hearing, seeing, sitting, standing, talking, and walking.</li></ul>
Benefits:
<div>
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.</div><div></div><div><br>
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&amp;D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.</div><div></div><div><br>
Applicants are considered until the position is filled.</div>
Posted Pay Range: $20.67 - $24.81 Additional Information:
<div><b>
Compensation Disclaimer</b></div><div>
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.</div><div></div><div><b><br>
Attention Florida Applicants</b><br>
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.<br>
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com</div><div></div><div><b><br>
Agency Disclaimer</b></div><div>
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.</div></div>

Certified Pharmacy Technician

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Certified Pharmacy Technician