Qureos Mentor

InnovAge

<div>Responsibilities:
<div>
The <b>Transportation Dispatcher</b> is responsible for scheduling and rerouting bus routes in order to meet the door-through-door transportation needs of the frail and elderly population. Physical attendance at an InnovAge facility is essential to performing the job duties.</div><ul><li>
Maintains and runs the Routing software scheduling program.</li><li>
Acts as a liaison between transportation associates, managers and the Director of Transportation via phone calls or other technologies.</li><li>
Develops, prints and updates daily work and following day work schedules for each Transportation Associate utilizing the Routing scheduling program and distributes in a timely manner.</li><li>
Maintains and updates the participants&rsquo; database on a regular basis.</li><li>
Assumes responsibility for personnel and route substitution(s).</li><li>
Distributes all required information concerning the following day&rsquo;s transportation schedules in a timely manner.</li><li>
Assists driver&rsquo;s in the field with unplanned and changing situations in addition to keeping drivers updated on events such as cancellations, add-on&rsquo;s or changes in conditions.</li><li>
Handles the reservations for sub-contracted rides.</li><li>
Performs the daily closing and ensures that all trips have been completed as planned. Forwards all necessary information to the Transportation Manager on call before the close of the office.</li></ul><div><b>
REQUIRED</b></div><ul><li>
1+ yr dispatch experience position or transportation operations that utilized scheduling software program.</li><li>
HIgh School Diploma or GED</li></ul><div><b>
PREFERRED</b></div><ul><li>
Previous experience using Novus or similar software program</li><li>
Bilingual</li></ul>
Benefits:
<div>
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.</div><div></div><div><br>
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&amp;D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.</div><div></div><div><br>
Applicants are considered until the position is filled.</div>
Posted Pay Range: $23.00-$24.00 Additional Information:
<div><b>
Compensation Disclaimer</b></div><div>
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.</div><div></div><div><b><br>
Attention Florida Applicants</b><br>
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.<br>
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com</div><div></div><div><b><br>
Agency Disclaimer</b></div><div>
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.</div></div>

Dispatcher

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Scheduling Coordinator
 </strong>
 assists in participant care responsibilities by performing receptionist duties, escorting participants to exam rooms and scheduling and coordinating various appointments between the participant and providers. The Scheduling Coordinator also performs a variety of clerical duties and provides administrative support to all clinic functions.
 <br/>
 <br/>
 Participant Scheduling and Support &ndash; 75%
 <br/>
 <br/>
 <ul>
  <li>
   Schedules appointments with internal providers and with external network specialists&rsquo; offices for consultations and procedures as ordered by PACE primary care physicians.
  </li>
  <li>
   Assists in prioritizing the scheduling of participants by consulting with medical staff, on a daily basis, to manage the participant flow.
  </li>
  <li>
   Works as a liaison to these specialists&rsquo; offices for coordinating care and relaying information to PACE operations leadership team as appropriate.
  </li>
  <li>
   Coordinates with the transportation department to schedule outside and special in-house appointments for participants.
  </li>
  <li>
   Ensures that appointment information is relayed to the appropriate departments and caregivers as necessary in addition to notifying participants and their families of appointments and transportation arrangements.
  </li>
  <li>
   Coordinates escorts with the ADHC staff.
  </li>
  <li>
   Takes information from participants to start the triage process for those seeking care without a scheduled appointment
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Clinic and Support &ndash; 25%
 <br/>
 <br/>
 <ul>
  <li>
   Greets and checks in participants for clinic appointments, performs any necessary documentation in medical records, and performs computer entries to update participant information.
  </li>
  <li>
   Answers clinic telephone calls and directs calls and messages to appropriate parties or voice mail as requested.
  </li>
  <li>
   Performs data entry of participant information, diagnostic orders, test results and data PACE information per established procedures.
  </li>
  <li>
   Maintains inventory of clinic supplies and puts needed supplies on re-order list. Ensures that necessary supplies are always available.
  </li>
  <li>
   Performs any necessary filing or clerical duties necessary to complete charting requirements.
  </li>
  <li>
   Completes weekly audits as assigned.
  </li>
  <li>
   Confirms that lab results are received and contact the lab company as needed for additional information.
  </li>
  <li>
   Requests consultation notes and diagnostic tests by fax as needed.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ yr administrative or clerical experience that includes filing, record keeping, data entry and providing customer service
  </li>
  <li>
   1+ yr scheduling experience
  </li>
  <li>
   Medical Terminology
  </li>
  <li>
   EMR
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Using Epic EMR
  </li>
  <li>
   Current state issued Certified Nursing Assistant (CNA) license and/or Medical Assistant certificate
  </li>
  <li>
   Clinic health care experience in a geriatrics setting
  </li>
  <li>
   Experience as a Nursing Assistant in home care, long-term care, daycare or group home
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.
 <br/>
 <br/>
 InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&amp;D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.
 <br/>
 <br/>
 Applicants are considered until the position is filled.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Compensation Disclaimer
  <br/>
  <br/>
 </strong>
 The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.
 <br/>
 <br/>
 <strong>
  Attention Florida Applicants
  <br/>
  <br/>
 </strong>
 This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.
 <br/>
 <br/>
 For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
 <br/>
 <br/>
 <strong>
  Agency Disclaimer
  <br/>
  <br/>
 </strong>
 InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.
</div>


Scheduling Coordinator

Join InnovAge and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

InnovAge

About Company

Dispatcher

Scheduling Coordinator