Qureos Mentor

Innovadel Technologies

Job Summary:We are looking for an experienced Customer Success Manager to drive customer satisfaction, retention, and growth for our IT/SaaS solutions. The ideal candidate will act as a trusted advisor to clients, ensuring they derive maximum value from our products while strengthening long-term relationships.Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned clients, managing their onboarding, adoption, and ongoing support</li><li>Build strong, long-lasting relationships with key stakeholders</li><li>Monitor client health, usage metrics, and engagement to proactively address issues</li><li>Collaborate with sales, product, and technical teams to resolve customer concerns</li><li>Develop strategies for client retention, upsell, and cross-sell opportunities</li><li>Conduct regular business reviews and provide actionable insights to clients</li><li>Advocate customer needs internally to drive product improvements</li><li>Ensure timely resolution of customer issues and maintain high satisfaction levels</li><li>Create and maintain documentation, guides, and best practices for customers</li></ul>Requirements:<ul><li>5-7 years of experience in Customer Success, Account Management, or Client Services in IT/SaaS companies</li><li>Strong understanding of SaaS products and enterprise IT solutions</li><li>Excellent communication and relationship-building skills</li><li>Proven track record of customer retention, upsell, or account growth</li><li>Familiarity with CRM and CSM tools (e.g., Salesforce, HubSpot, Gainsight)</li><li>Analytical mindset with the ability to interpret usage data and metrics</li><li>Problem-solving attitude with strong organizational skills</li><li>Ability to work in a fast-paced, remote environmen</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

Manager Customer Success

Job Summary:We are looking for a motivated Lead Generator to identify and qualify potential clients in the IT domain. The ideal candidate will have experience in researching leads, generating prospects, and supporting the sales team to drive business growth.Key Responsibilities:<ul><li>Research and identify potential clients in the IT sector (startups, SMEs, and enterprises)</li><li>Generate leads through online research, social media, and professional networks</li><li>Maintain and update lead databases (CRM tools like HubSpot, Zoho, etc.)</li><li>Assist the sales team with outreach campaigns and prospect engagement</li><li>Qualify leads based on company criteria and forward to the sales team</li><li>Track and report lead generation metrics and progress</li></ul>Requirements:<ul><li>6 months &ndash; 1 year of experience in lead generation, sales support, or business development</li><li>Familiarity with IT industry terminology and products/services</li><li>Good communication and research skills</li><li>Basic understanding of CRM tools and lead tracking</li><li>Self-motivated, detail-oriented, and organized</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Lead Generation Executive

Job Summary:We are looking for a detail-oriented Data Entry Operator to accurately input, update, and maintain data across various systems. The ideal candidate should have strong typing skills, attention to detail, and the ability to manage large volumes of data efficiently.Key Responsibilities:<ul><li>Enter, update, and maintain data in company databases and systems</li><li>Verify data accuracy and ensure consistency across records</li><li>Review and correct data errors or discrepancies</li><li>Maintain confidentiality of sensitive information</li><li>Organize and manage digital files and records</li><li>Generate basic reports as required</li><li>Coordinate with internal teams to collect and update information</li><li>Ensure timely completion of assigned data entry tasks</li></ul>Requirements:<ul><li>2&ndash;3 years of proven experience as a Data Entry Operator or similar role</li><li>Fast and accurate typing skills</li><li>Strong attention to detail and organizational skills</li><li>Proficiency in MS Excel, Google Sheets, and data management tools</li><li>Basic understanding of databases and data systems</li><li>Ability to handle repetitive tasks with high accuracy</li><li>Good time management skills</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Data Entry Operator

Join Innovadel Technologies and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Innovadel Technologies

About Company

Manager Customer Success

Lead Generation Executive

Data Entry Operator