Urwah Admin

Innovative Systems

<div>Innovative Systems is currently seeking applicants for a eLation Financials Specialist to join our talented team.
This position is located in Mitchell, SD.
Remote work will be considered for the right candidate with eLation Financials experience.
This position reports to the eLations Financials Support Manager. It is a full time scheduled based on a 40-hour work week with availability between 8am to 5pm CST.
Travel is required with this position, both to Mitchell, SD and to our client sites.
Having an accounting or financial software experience and/or education will be critical to your success in this position. Additionally, your technical abilities will enable you to address client's software-related inquiries.
When you are part of the eLation Financials team, you will:<ul><li>
Provide exceptional customer service, support, training, and data verification for our clients that use the software via various channels, including phone, email and a ticketing system from 8am to 5pm CST. Occasionally provide after-hours support, as needed.</li><li>
Lead software conversions independently, including data verification and assisting clients in configuration of the software to meet their business needs.</li><li>
Train clients on functionality within the software.</li><li>
Troubleshoot technical issues, and provide step-by-step guidance for issue resolution.</li><li>
Understand clients&rsquo; accounting processes and offer insights on utilizing the software for optimal results.</li><li>
Collaborate with the development team to escalate and prioritize complex technical issues.</li><li>
Document and track client interactions and resolutions in our ticketing system.</li><li>
Create support documentation, knowledge base articles and video tutorials.</li><li>
</li></ul>These are skills that we are looking for in our ideal candidate:<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business or related field or equivalent experience.</li><li>
Strong foundational knowledge of accounting principles and practices.</li><li>
Basic to intermediate technical skills, with the ability to troubleshoot software-related issues</li><li>
Excellent communication skills, both written and verbal.</li><li>
Customer-centric attitude with a focus on delivering exceptional customer support.</li><li>
Strong organizational skills and the ability to manage multiple client issues and projects simultaneously.</li><li>
Familiarity with financial software is a plus.</li><li>
Previous customer support experience is an advantage.</li><li>
Experience with telecommunication companies, electric cooperatives or municipalities is preferred.</li></ul>
These skills would be helpful but are not required:<ul><li>
Telecommunications industry experience.</li><li>
Experience working with our eLation Financials software.</li></ul>
If you aren&rsquo;t excited to work for Innovative Systems yet, we want to tell you a little more about what we can offer to the right candidate:<ul><li>
Competitive wages</li><li>
Generous Paid time off</li><li>
10 paid holidays</li><li>
401(k) matching</li><li>
Company paid family Blue Cross Blue Shield health insurance plan</li><li>
Company contributions to an HSA plan</li><li>
Company paid employee Dental Insurance</li><li>
Company paid employee Vision Insurance</li><li>
Company paid Life Insurance</li><li>
Company paid Short &amp; Long Term Disability Insurance</li><li>
If you are passionate about software development and eager to make an impact for a fast-moving company, we encourage you to apply for this exciting opportunity to join our team. Please submit your resume and cover letter outlining your qualifications and relevant experience. We look forward to hearing from you.</li><li>
This position is located in Mitchell, SD.</li><li>
Remote work may be considered for the right candidate.</li></ul> 
#hc202775</div>

eLation Financials Support Specialist

<div>Innovative Systems is currently seeking applicants for a eLation Financials Specialist to join our talented team.
This position is located in Mitchell, SD.
Remote work will be considered for the right candidate with eLation Financials experience.
This position reports to the eLations Financials Support Manager. It is a full time scheduled based on a 40-hour work week with availability between 8am to 5pm CST.
Travel is required with this position, both to Mitchell, SD and to our client sites.
Having an accounting or financial software experience and/or education will be critical to your success in this position. Additionally, your technical abilities will enable you to address client's software-related inquiries.
When you are part of the eLation Financials team, you will:<ul><li>
Provide exceptional customer service, support, training, and data verification for our clients that use the software via various channels, including phone, email and a ticketing system from 8am to 5pm CST. Occasionally provide after-hours support, as needed.</li><li>
Lead software conversions independently, including data verification and assisting clients in configuration of the software to meet their business needs.</li><li>
Train clients on functionality within the software.</li><li>
Troubleshoot technical issues, and provide step-by-step guidance for issue resolution.</li><li>
Understand clients&rsquo; accounting processes and offer insights on utilizing the software for optimal results.</li><li>
Collaborate with the development team to escalate and prioritize complex technical issues.</li><li>
Document and track client interactions and resolutions in our ticketing system.</li><li>
Create support documentation, knowledge base articles and video tutorials.</li><li>
</li></ul>These are skills that we are looking for in our ideal candidate:<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Business or related field or equivalent experience.</li><li>
Strong foundational knowledge of accounting principles and practices.</li><li>
Basic to intermediate technical skills, with the ability to troubleshoot software-related issues</li><li>
Excellent communication skills, both written and verbal.</li><li>
Customer-centric attitude with a focus on delivering exceptional customer support.</li><li>
Strong organizational skills and the ability to manage multiple client issues and projects simultaneously.</li><li>
Familiarity with financial software is a plus.</li><li>
Previous customer support experience is an advantage.</li><li>
Experience with telecommunication companies, electric cooperatives or municipalities is preferred.</li></ul>
These skills would be helpful but are not required:<ul><li>
Telecommunications industry experience.</li><li>
Experience working with our eLation Financials software.</li></ul>
If you aren&rsquo;t excited to work for Innovative Systems yet, we want to tell you a little more about what we can offer to the right candidate:<ul><li>
Competitive wages</li><li>
Generous Paid time off</li><li>
10 paid holidays</li><li>
401(k) matching</li><li>
Company paid family Blue Cross Blue Shield health insurance plan</li><li>
Company contributions to an HSA plan</li><li>
Company paid employee Dental Insurance</li><li>
Company paid employee Vision Insurance</li><li>
Company paid Life Insurance</li><li>
Company paid Short &amp; Long Term Disability Insurance</li><li>
If you are passionate about software development and eager to make an impact for a fast-moving company, we encourage you to apply for this exciting opportunity to join our team. Please submit your resume and cover letter outlining your qualifications and relevant experience. We look forward to hearing from you.</li><li>
This position is located in Mitchell, SD.</li><li>
Remote work may be considered for the right candidate.</li></ul> 
#hc202772</div>

<div><h2 class="jobSectionHeader">Innovative Systems is currently seeking applicants for an IT Systems Administrator.</h2><h3 class="jobSectionHeader">
Job Summary</h3>
The IT Systems Administrator is responsible for managing and maintaining the company&rsquo;s IT infrastructure, ensuring optimal performance, security, and availability of systems and networks. This role involves troubleshooting, configuring, and upgrading hardware and software, as well as providing technical support to employees. This position would also provide IT-related support for our clients as required for the successful operation of our products. This position is located onsite in Mitchell SD.<h3 class="jobSectionHeader">
Responsibilities</h3><ul><li>
System Maintenance: Monitor, maintain, and upgrade IT systems, including servers, networks, workstations, and applications.</li><li>
Security Management: Implement and manage security measures to protect data and systems from cyber threats.</li><li>
Technical Support: Provide outstanding technical support and assistance to end-users for hardware, software, and network issues.</li><li>
Troubleshooting: Perform advanced root cause analysis for software errors and service outages.</li><li>
Backup and Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and availability.</li><li>
Network Management: Configure and manage network devices such as routers, switches, and firewalls.</li><li>
Documentation: Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.</li><li>
Compliance: Ensure IT systems comply with relevant regulations and standards.</li><li>
Project Management: Participate in IT projects, including system upgrades, migrations, and new implementations.</li><li>
Training: Develop expertise, share knowledge with coworkers on the latest technologies, and provide end-user training as needed.</li><li>
Travel: Minimal travel may be required.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, Network Security, or a related field.</li><li>
Professional Experience: Minimum of 3-5 years of experience in IT systems administration or a similar role.</li><li>
Experience with the following technologies:<ul><li>
Windows server and desktop operating systems</li><li>
Networking gear including firewalls, routers, &amp; switches</li><li>
Microsoft Active Directory and Entra ID</li><li>
Microsoft Azure or other cloud computing platforms</li><li>
Microsoft SQL Server or other database servers</li><li>
Microsoft IIS or other web servers</li><li>
Microsoft Hyper-V or other virtualization platforms</li><li>
Linux experience a bonus</li></ul></li><li>
Skills:<ul><li>
Robust understanding of fundamental IT protocols including TCP/IP, DNS, HTTP, SMTP.</li><li>
Proficiency in the installation and setup of various types of networking gear, server hardware, and desktop and laptop computers.</li><li>
Fervent desire to keep current with the latest state-of-the-art technology in the areas of communications, networking, hardware, and software, cloud computing, and AI.</li><li>
Excellent problem-solving and oral/written communication skills.</li><li>
Ability to work both independently and in a team environment.</li></ul></li></ul><h3 class="jobSectionHeader">
Benefits</h3><ul><li>
Highly competitive wages</li><li>
Paid time off</li><li>
10 paid holidays</li><li>
401(k) matching</li><li>
Company-paid family health Insurance</li><li>
Company-contributions to an HSA plan</li><li>
Company-paid employee Dental Insurance</li><li>
Company-paid employee Vision Insurance</li><li>
Company-paid Life Insurance</li><li>
Company-paid Short- &amp; Long-Term Disability Insurance</li></ul><h3 class="jobSectionHeader">
Why Join Innovative Systems?</h3>
Innovative Systems is a leading provider of core operations and business software solutions for independent service providers, utilities, and municipalities delivering essential broadband services to their communities. As a growing organization and one of the region&rsquo;s top employers, we offer a collaborative environment that values accuracy, efficiency, and continuous improvement. 
Join us and be part of a team that&rsquo;s making a meaningful difference. We provide competitive compensation, comprehensive benefits, and ample opportunities for professional growth. 
#hc202792</div>

IT Systems Administrator

<div><h2 class="jobSectionHeader">Innovative Systems is currently seeking applicants for an IT Systems Administrator.</h2><h3 class="jobSectionHeader">
Job Summary</h3>
The IT Systems Administrator is responsible for managing and maintaining the company&rsquo;s IT infrastructure, ensuring optimal performance, security, and availability of systems and networks. This role involves troubleshooting, configuring, and upgrading hardware and software, as well as providing technical support to employees. This position would also provide IT-related support for our clients as required for the successful operation of our products. This position is located onsite in Mitchell SD.<h3 class="jobSectionHeader">
Responsibilities</h3><ul><li>
System Maintenance: Monitor, maintain, and upgrade IT systems, including servers, networks, workstations, and applications.</li><li>
Security Management: Implement and manage security measures to protect data and systems from cyber threats.</li><li>
Technical Support: Provide outstanding technical support and assistance to end-users for hardware, software, and network issues.</li><li>
Troubleshooting: Perform advanced root cause analysis for software errors and service outages.</li><li>
Backup and Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and availability.</li><li>
Network Management: Configure and manage network devices such as routers, switches, and firewalls.</li><li>
Documentation: Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.</li><li>
Compliance: Ensure IT systems comply with relevant regulations and standards.</li><li>
Project Management: Participate in IT projects, including system upgrades, migrations, and new implementations.</li><li>
Training: Develop expertise, share knowledge with coworkers on the latest technologies, and provide end-user training as needed.</li><li>
Travel: Minimal travel may be required.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, Network Security, or a related field.</li><li>
Professional Experience: Minimum of 3-5 years of experience in IT systems administration or a similar role.</li><li>
Experience with the following technologies:<ul><li>
Windows server and desktop operating systems</li><li>
Networking gear including firewalls, routers, &amp; switches</li><li>
Microsoft Active Directory and Entra ID</li><li>
Microsoft Azure or other cloud computing platforms</li><li>
Microsoft SQL Server or other database servers</li><li>
Microsoft IIS or other web servers</li><li>
Microsoft Hyper-V or other virtualization platforms</li><li>
Linux experience a bonus</li></ul></li><li>
Skills:<ul><li>
Robust understanding of fundamental IT protocols including TCP/IP, DNS, HTTP, SMTP.</li><li>
Proficiency in the installation and setup of various types of networking gear, server hardware, and desktop and laptop computers.</li><li>
Fervent desire to keep current with the latest state-of-the-art technology in the areas of communications, networking, hardware, and software, cloud computing, and AI.</li><li>
Excellent problem-solving and oral/written communication skills.</li><li>
Ability to work both independently and in a team environment.</li></ul></li></ul><h3 class="jobSectionHeader">
Benefits</h3><ul><li>
Highly competitive wages</li><li>
Paid time off</li><li>
10 paid holidays</li><li>
401(k) matching</li><li>
Company-paid family health Insurance</li><li>
Company-contributions to an HSA plan</li><li>
Company-paid employee Dental Insurance</li><li>
Company-paid employee Vision Insurance</li><li>
Company-paid Life Insurance</li><li>
Company-paid Short- &amp; Long-Term Disability Insurance</li></ul><h3 class="jobSectionHeader">
Why Join Innovative Systems?</h3>
Innovative Systems is a leading provider of core operations and business software solutions for independent service providers, utilities, and municipalities delivering essential broadband services to their communities. As a growing organization and one of the region&rsquo;s top employers, we offer a collaborative environment that values accuracy, efficiency, and continuous improvement. 
Join us and be part of a team that&rsquo;s making a meaningful difference. We provide competitive compensation, comprehensive benefits, and ample opportunities for professional growth. 
#hc202793</div>

Join Innovative Systems and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Innovative Systems

ABOUT_COMPANY

eLation Financials Support Specialist

eLation Financials Support Specialist

IT Systems Administrator

IT Systems Administrator