Qureos Mentor

Inotiv

<div><div>We are seeking an Animal Care Technician to join our dynamic team! This position will focus on overall animal care and welfare, production and selection for customer orders, facility upkeep and recordkeeping and procedural duties. The person in this role will need to feel passionate about working with animals, enjoy and excel at organization, and support and maintain a clean, safe and compliant working environment. We are seeking someone that is hardworking, shows attention to detail, takes initiative, has a teamwork mentality and positive attitude. 
 
Provides care and maintenance to mice and rats within laboratory setting. 
 
<ul><li>This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person&rsquo;s relevant experience and/or education level. This is a non-exempt role paying $18-20/hour.</li></ul> 
Schedule: Monday - Friday. 8 hour shifts. Start times between 6 - 8am. 
 
Eligible to enroll with our full package of benefits first of the month following hire date. 
 
Uniforms provided.</div><div></div><div>
Responsibilities</div><div><div><div><div>
Cares for animals including feeding, cleaning and breeding responsibilities<ul><li>
Follows protocol to ensure the health and welfare of the animals in care</li><li>
Coordinate order details to include selection, packaging and confirming accuracy</li><li>
Keeps accurate records of breeding, feeding, cleaning and care of animals</li><li>
Maintains responsibility for sanitation of the animal buildings, cages and support areas</li></ul>
Qualifications
We are looking for the following from the Animal Care Technician:<ul><li>
Desire to work with and care for animals on a daily basis</li><li>
Interest in animal development and breeding</li><li>
Continuous effort toward contributing to a clean and safe working environment</li><li>
Ability and willingness to complete paperwork as needed</li><li>
Must be available to work weekends/ holidays on a rotating basis</li><li>
Willingness to work overtime when needed</li></ul>
This position requires that the Animal Care Technician be able to:<ul><li>
lift up to 50lbs on occasion</li><li>
stand/walk on concrete for at least 2 hours at a time</li><li>
frequently bend, reach, push, pull, squat and lift</li></ul></div></div></div></div><ul><li> 
This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person&rsquo;s relevant experience and/or education level.</li></ul>
Inotiv is a growing contemporary drug discovery and development company where we &ldquo;Play to Win&rdquo; in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There&rsquo;s an opportunity for everyone at all phases of a career, each individual&rsquo;s unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people&rsquo;s lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world.
Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!
Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.</div>

Laboratory Animal Care Technician

<div>This position provides order entry for phone, emailed and faxed orders. Key responsibilities include answering the phone, processing incoming customer requests and providing departmental support. 
Principal External Contacts:
 Customers Principal Internal Contacts:
Customer Service Specialist, Customer Service Specialist SAM, Customer Service Associate
This job contributes to organizational success by:<ul><li>
Input all customer orders received by phone, fax or email</li><li>
Resolve issues with orders</li><li>
Enter customer complaints into TrackWise within same day for escalation to investigator</li><li>
Submit lost order information</li><li>
Collaborate with internal partners to resolve customer concerns and establish strong working relationships</li><li>
Provide customer support including, but not limited to, quotes, invoice requests, transportation questions, follow up</li><li>
Understand and adhere to all applicable ISO SOPs, work instructions and company policies</li><li>
Perform other duties as assigned</li></ul>
Job Requirements:<ul><li>
Hybrid role</li></ul><ul><li>
High School diploma required</li><li>
College degree preferred</li><li>
Minimum five years of customer service experience</li><li>
Solid verbal and written communication skills</li><li>
Accurate data entry and keyboarding skills including proficiency with numerical keypad and 60-80 wpm on computer</li><li>
Demonstrated attention to detail</li><li>
Advanced proficiency with computers, phone systems, and databases (including Excel, Word, JDE, Cognos, inContact, and TrackWise)</li><li>
Advanced knowledge of production within Envigo:<ul><li>
Models and Locations</li><li>
Products and Services</li><li>
Procedures of Time Mating</li><li>
Surgery Requests</li></ul></li><li>
Participation in projects and training to increase CSD efficiencies and methodoligies</li><li>
Produce KPI reports at customer request</li><li>
Coverage of CSDOnCall email resolution and/or routing to ensure minimum impact to our customers</li><li>
Participate in customer sales calls as requested</li><li>
Ability to perform professional communications related to transportation updates, health status changes or product recalls</li><li>
Dedicated to the humane and ethical care of research animals</li><li>
Motivated, positive, can-do attitude with significant focus on speed and accuracy for meeting customer needs in order accuracy</li><li>
Ability to de-escalate a situation calmly, tactfully, and with diplomacy with an excellent, positive attitude toward customer service</li><li>
Ability to maintain a calm demeanour when under stress</li><li>
Ability to share knowledge with others in a professional manner</li><li>
Able to be approached by co-workers for assistance</li><li>
Respectful of others even if they do not share your skills/knowledge/job role</li><li>
Able to connect with customers, co-workers, and support groups so they prefer to do business with you</li><li>
Able to recognize and effect your shortcomings to improve your position</li><li>
Ability to limit non-productive activities to stay focused on work</li><li>
Ability to work unsupervised without resorting to non-productive activities</li><li>
Willing to go the extra mile for a customer even if you are inconvenienced</li><li>
Ability to not let circumstances either personal or professional effect your mood at work</li><li>
Ability to go the extra mile to accomplish difficult or inconvenient tasks</li></ul>
Standards of Performance<ul><li>
Accurate and prompt completion of all orders</li><li>
Less than 0.15% error rate on order entry and processing of all orders</li><li>
Reasonable response time or acknowledgement of email or voicemail request based on guidelines set by supervisors</li><li>
Provide high level of professional service to exceed expectations of our customers (Customer Survey feedback &ndash; very satisfied)</li></ul>
Work Schedule:
<ul><li>Full-time position works, on average, 40 hours per week during a normal week. Most shifts occur Monday-Friday and are staggered between 7:30am and 6:00pm and include two 15-minute breaks, and a 60 minute, unpaid, lunch break during a normal shift</li><li>
Weekend on-call rotation with quarterly schedule posted</li></ul><ul><li> 
This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person&rsquo;s relevant experience and/or education level.</li></ul>
Inotiv is a growing contemporary drug discovery and development company where we &ldquo;Play to Win&rdquo; in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There&rsquo;s an opportunity for everyone at all phases of a career, each individual&rsquo;s unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people&rsquo;s lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world.
Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!
Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.</div>

Strategic Account Manager

<div>The Senior Manager, Quality Assurance is responsible for performing responsibilities as assigned to effectively support implementation of the Quality Management System at the two Alice, TX sites and the one Denver, PA site. The senior manager will provide quality oversight for customer complaint management, root cause analysis (RCA), corrective and preventive action (CAPA) management, and documentation. The senior manager will oversee processes, such as the external and internal audit program, deviation management, change control, electronic quality management systems, quality training, and data collection. The senior manager is required to support nonhuman primate operations in achieving compliance to quality and animal welfare requirements, company policies and procedures, as well as all applicable regulatory requirements. The Senior Manager is expected to travel to the Alice, TX sites and Denver, PA every four to six weeks. 
Key Accountabilities<ul><li>
Leads a Quality Assurance team to ensure compliance with regulatory and statutory requirements, including AAALAC, IACUC, USDA and CDC</li><li>
Provides guidance, support, mentoring, and training to direct reports</li><li>
Prepares and revises documents that support regulatory and statutory requirements</li><li>
Applies rigorous problem-solving methodology to situations where data suggest process is not operating effectively or variability exceeds expectations</li><li>
Prepares customer complaint metrics and KPIs, and analyses trends</li><li>
Facilitates root cause analysis on significant customer complaints and/or complaint trends</li><li>
Assesses nonconformance reports with regards to the level of risk to product quality</li><li>
Analyzes trend data to identify key areas of opportunities that impact product quality</li><li>
Tracks and trends performance of quality systems and prepares and presents status reports for key performance indicators to management</li><li>
Facilitates and reviews customer correspondence associated with complaints</li><li>
Reviews and approves complaint investigations and associated RCAs and CAPAs</li><li>
Leads and participates in Continuous Improvement projects</li><li>
Leads and participates in the Document Control process</li><li>
Reviews and approves changes to controlled documentation (policies, procedures, etc.)</li><li>
Leads and participates in project teams to implement Quality Management Systems elements including, but not limited to, Deviation Management, Document Control and Change Management related procedures</li><li>
Leads and participates in customer, supplier, internal and regulatory audits</li><li>
Performs compliance audits against Standard Operating Procedure (SOPs) and Work Instructions (WIs) to determine proper implementation of documents and work practices</li><li>
Collaborates cross-functionally to address audit findings by established deadlines</li><li>
Conducts training for new hires as required</li><li>
Promotes and complies with quality assurance procedures</li><li>
Promotes and complies with health and safety procedures</li><li>
Six Sigma Green Belt or higher is required</li><li>
Regular business travel is required</li><li>
Performs other duties as assigned</li></ul>
Minimum Requirements<ul><li>
3+ year&rsquo;s experience in Quality Assurance leadership</li><li>
Proficient with advanced skills using Microsoft Excel, Word and PowerPoint</li><li>
Experience with laboratory animals, especially rodents preferred</li><li>
Working knowledge of business-related processes/procedures terminology and compliance</li><li>
Experience using Laboratory Information Management System preferred</li><li>
Ability to work either independently or as part of a team</li><li>
Demonstrable leadership capabilities with the Ability to develop and foster a positive and productive team environment</li><li>
Constructive and approachable</li><li>
An individual who possesses initiative, drive, and flexibility with the ability to meet established timelines</li><li>
Analytical thinker with the ability to understand problems, determine root cause and recommend appropriate solutions.</li><li>
Understand business needs from multiple points of view and provides suggestions to address current issues while also maintaining a long-term solution.</li><li>
Excellent verbal and written communication skills; must be able to relate complex concepts in a concise and easy to understand manner with high attention to detail</li><li>
Ability to prioritize and handle multiple demands, often under tight time constraints</li><li>
An individual capable of operating effectively in a fast paced, dynamic environment</li><li>
Adherence to strict quality control and quality assurance principles</li><li>
Strong interpersonal/relationship-building skills that establish trust, credibility and respect with a broad range of internal and external stakeholders, including management</li><li>
Effectively work with peers, leadership, and stakeholders in a productive collaborative environment.</li><li>
Strong commercial skills</li><li>
Ability to understand and comply with confidentiality and privacy rules and protect company property and confidential information.</li><li>
Empathetic, positive attitude with a desire to help our customers reach their goals</li></ul>
The salary range for this role is $101,800 - $130,000 
#LI-JM1
#LI-Hybrid<ul><li> 
This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person&rsquo;s relevant experience and/or education level.</li></ul>
Inotiv is a growing contemporary drug discovery and development company where we &ldquo;Play to Win&rdquo; in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There&rsquo;s an opportunity for everyone at all phases of a career, each individual&rsquo;s unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people&rsquo;s lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world.
Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!
Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.</div>

Senior Manager, Quality Assurance

<div><div>The Laboratory Animal Care Technician I is responsible for maintaining the well-being of animals in accordance with all standard operating procedures (SOPs) and applicable state and federal regulations. This position will focus on overall animal care and welfare, facility upkeep, and accurate recordkeeping.</div>
Key Accountabilities<ul><li>
Performs routine husbandry (food, water, cleaning pens) for various animal species.</li><li>
Performs general room cleaning procedures, animal husbandry sanitization and water monitoring.</li><li>
Ensures animals have adequate space, safe and secure housing, and appropriate enrichment.</li><li>
Monitors temperature and humidity in animal rooms and reports heating, ventilation, and air conditioning (HVAC) issues.</li><li>
Completes daily animal welfare/mortality checks and animal husbandry records.</li><li>
Performs pest monitoring for rodents and insects.</li><li>
Provides animal transportation for acquisition and disposal.</li><li>
Monitors inventory levels of related animal care supplies (i.e. feed, enrichment, cleaning supplies, personal protective equipment) including for expiration and notifies supervisor of items that need to be ordered. Assists with stocking supplies.</li><li>
Helps with routine cleaning tasks (i.e., sweep, mop, trash) within the animal vivarium for general facility upkeep and cleanliness.</li><li>
Reviews study protocol and notebook prior to study initiation. Participates in pre-study meetings as necessary.</li><li>
Assists with in-life study conduct procedures and raw data collection, as described in the study protocol and defined by SOPs.</li><li><ul><li>Accurately and timely completes appropriate entries into the electronic data capture system or on paper records.</li><li>Performs animal receiving procedures including preparation of cage cards, entry and study start physical exams, and completion of animal receipt records.</li></ul></li><li>
Restrains a variety of animal species for treatments/procedures.</li><li>
Provides animal handling for euthanasia procedures.</li><li>
Completes daily data review of paperwork and computer entries to ensure completeness, legibility and accuracy.</li><li>
Learns to perform clinical observations of animals and their pens/cages to assure the well-being, health, and sanitation is adequate.</li><li>
Learns to collect body weights and body score condition.</li><li>
Assists with study acclimation (leash/collar training).</li><li>
Participates in training newly hired employees on proficient procedures.</li></ul>
Other<ul><li>
Follows all SOPs and other applicable laboratory or company policies and procedures.</li><li>
Maintains confidential information.</li><li>
Supports and participates in company initiatives as directed.</li><li>
Performs periodic review of all applicable SOPs to ensure accuracy and confirm procedures are being performed according to SOPs.</li><li>
Completes training requirements as assigned and maintains appropriate training documentation.</li><li>
Maintains compliance and adheres to all safety regulations, policies, and procedures and good documentation practices.</li><li>
Develops a working knowledge and ensures compliance with Good Laboratory Practices (GLP), United States Department of Agriculture (USDA), Association of Assessment and Accreditation of Laboratory Animal Care (AAALAC), Office of Laboratory Animal Welfare (OLAW), and other applicable regulations.</li><li>
Performs other duties as assigned.</li></ul>
Critical Success Factors<ul><li>
Exhibits an aptitude for quality, an eye for detail.</li><li>
Actively supports and contributes to the success of the team. Encourages and practices collaboration and cooperation on the team.</li><li>
Has ability to multi-task and prioritize tasks in a high energy, fast paced environment.</li><li>
Communicates openly and respectfully with team members to foster a positive work environment.</li><li>
Has strong organization skills - establishes and prioritizes tasks to manage time and resources appropriately and identifies resources to meet objectives in a timely manner.</li><li>
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.</li><li>
Has a strong work ethic and positive attitude while working towards or under a given deadline.</li><li>
Is consistently reliable and trustworthy to fulfill commitments, meet deadlines, delivery quality work on time and take ownership of responsibilities.</li><li>
Maintains a commitment to adhere to all safety regulations and procedures.</li><li>
Ability to follow detailed instructions and understand scientific protocols and reports with a sense for scientific methods.</li><li>
Ability and desire to learn new methods or workflows. Participates in continual training opportunities.</li></ul>
Minimum Requirements<ul><li>
High School diploma or equivalent</li><li>
Previous animal handling/care experience (i.e. dog daycare, pet sitting, domestic pet ownership, etc.)</li></ul>
Preferred Qualifications<ul><li>
American Association for Laboratory Animal Science (AALAS) Certification</li></ul>
Working Conditions &amp; Physical Requirements 
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
(The phrases &ldquo;occasionally,&rdquo; &ldquo;regularly,&rdquo; and &ldquo;frequently&rdquo; correspond to the following definitions: &ldquo;occasionally&rdquo; means up to one-third of working time, &ldquo;regularly&rdquo; means between one-third and two-thirds of working time, and &ldquo;frequently&rdquo; means two-thirds and more of working time.)<ul><li>
Ability to regularly lift up to 50 pounds and move heavy equipment in a safe manner.</li><li>
Ability to stand and move (e.g., walk, bend, reach, lift, crouch, push, pull, lift.) throughout an entire work shift.</li><li>
Manual dexterity (e.g., feeling, grasping, fingering, repetitive motion) to operate necessary equipment and perform essential tasks outlined in position description</li><li>
Required to have close visual acuity (e.g., preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small parts) and depth perception (with or without glasses/contacts)</li><li>
Required utilization of provided personal protection equipment (PPE)</li><li>
Occasional exposure to potential hazards such as hot water, steam, mechanical equipment, biological substances, loud noise, odors, chemicals, and to range of outdoor weather conditions</li><li>
Regular on-site attendance as scheduled by management</li><li>
Ability to travel to various site locations</li></ul><ul><li>This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range is $18-$20/hr and will adjust along with the level of the role to match the person&rsquo;s relevant experience and/or education level. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more! Posted until filled.
</li></ul>#LI-Onsite #LI-OF1<ul><li> 
This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person&rsquo;s relevant experience and/or education level.</li></ul>
Inotiv is a growing contemporary drug discovery and development company where we &ldquo;Play to Win&rdquo; in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There&rsquo;s an opportunity for everyone at all phases of a career, each individual&rsquo;s unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people&rsquo;s lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world.
Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!
Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.</div>

Laboratory Animal Care Technician I

<div>Sunday - Thursday 10 PM - 6AM
$22.50 per hour with competitive pay progression plan
The position will perform packaging of animal diet by filling, closing, packing and palletizing packages to include but not limited to the following:<ul><li>
Perform all set up and preparation work prior to packaging each diet utilizing production schedule and Quality-related documents and aides</li><li>
Accurately and thoroughly complete all necessary forms and documents needed for each packaging run</li><li>
Complete and document in-process checks and verifications in compliance with established Quality System</li><li>
Operate all packaging equipment and perform any operational adjustments as needed</li><li>
Maintain a clean and organized work area according to the housekeeping procedures and checklists</li><li>
Other duties as assigned</li></ul>
Qualifications and Education Requirements<ul><li>
Completed High School education</li><li>
English communication &ndash; written, reading and oral</li><li>
Developed and accurate basic math ability &ndash; addition, subtraction, multiplication, division</li><li>
Neat and legible handwriting</li><li>
Preferred Skills</li><li>
Ability to work safely, adhering to all Good Manufacturing Practices and Safe Job Procedures</li><li>
Ability to follow detailed instructions accurately</li><li>
Ability to accurately transpose written and printed information to quality record documents</li><li>
Ability to work in a standing position for periods of time up to 8.0 hours</li><li>
Must be able to be self-motivated, work independently</li><li>
Ability to perform repetitive tasks</li></ul>
Additional Notes<ul><li>
Physical mobility within facility</li><li>
Ability to wear all required safety equipment</li><li>
Ability to frequently lift 50lbs from floor to shoulder height</li><li>
Ability to climb and descend stairs and vertical ladders</li><li>
Ability and willingness to operate a Forklift (Certification offered on-site)</li><li>
Ability and willingness to work overtime as needed (including alternative shifts and weekends)</li><li>
Successfully pass a physical examination by company approved physician</li><li>
English communication - reading, written and verbal</li></ul><ul><li> 
This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person&rsquo;s relevant experience and/or education level.</li></ul>
Inotiv is a growing contemporary drug discovery and development company where we &ldquo;Play to Win&rdquo; in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There&rsquo;s an opportunity for everyone at all phases of a career, each individual&rsquo;s unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people&rsquo;s lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world.
Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!
Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.</div>

Packaging Machine Operator I