Qureos Mentor

instashop

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 About instashop
 
 
 
 
 
 
 InstaShop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, InstaShop has been setting the standard for excellence and convenience in the region.
 
 
 With a dynamic and motivated team fueled by passion and innovation, every day at InstaShop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone&rsquo;s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we&rsquo;re always on the lookout for new talents to join us on our success journey.
 
 
 
 
 
 
 About the role
 
 
 
 As a Business Development Specialist you will play a vital role in driving instashop's growth by building and managing a network of affiliate partners and expanding our reach into new regions. You will be responsible for strategic market analysis, acquiring new partners, and managing relationships to ensure instashop remains competitive and meets the evolving needs of our customers and partners.
 
 
 
 
 
 
 Day-to-Day responsibilities
 
 
 <ul>
 <li>
 Supporting Commercial Managers in expanding and managing a network of partner shops and key accounts across regions
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 Developing and maintaining a comprehensive list of target shops and key contacts to maximize business outreach and new partnerships
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 Identifying and negotiating profitable contracts with new affiliate shops, overseeing the onboarding process and ensuring smooth collaboration with cross-functional teams
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 Identifying gaps in instashop's marketplace and creating actionable plans with clear timelines to ensure a competitive, diverse offering of brands
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 Driving initiatives to strengthen relationships with shop management and ensure long-term, productive partnerships
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 Monitoring operational metrics, provide actionable insights, and collaborate with cross-functional teams to optimize performance
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 Taking ownership of the end-to-end account management process, including reporting and clear communication with line managers
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 Identifying opportunities for growth in both top-line and non-commission revenue streams
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 Analyzing market trends and competitor activities to stay informed and adjust strategies accordingly
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 Driving the implementation of promotional campaigns and initiatives across your shop portfolio
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 Utilizing instashop's services, providing constructive feedback to improve the overall customer experience and service offerings
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 </ul>
 
 
 
 
 
 Key qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or any other related field
 </li>
 <li>
 Minimum 3 years of experience in business development, sales, or a similar role, preferably in Q-commerce setting or F&amp;B/HoReCa
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 <li>
 Strong commercial awareness with excellent analytical skills
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 Proficiency in MS Office, CRM tools, and sales pipeline management
 </li>
 <li>
 Fluent written and verbal English communication skills
 </li>
 </ul>
 
 
</div>

Business Development Specialist

<div>
 
 
 About instashop
 
 
 
 
 
 
 
 instashop
 
 , headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, InstaShop has been setting the standard for excellence and convenience in the region.
 
 
 
 
 
 With a dynamic and motivated team fueled by passion and innovation, every day at InstaShop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone&rsquo;s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we&rsquo;re always on the lookout for new talents to join us on our success journey. 🌟
 
 
 
 
 
 
 
 About the Role
 
 
 
 As a Business Development Associate - B2B, you will be the first point of contact with our valued partner shops. You will be responsible for identifying, selecting, and establishing partnerships with the best shops in each area, ensuring instashop&rsquo;s network grows with top-quality partners. By building and nurturing these relationships, you&rsquo;ll play a key role in supporting instashop&rsquo;s commitment to service excellence and customer satisfaction.
 
 
 
 
 
 
 Day-to-Day Responsibilities
 
 
 <ul>
 <li>
 Building and maintaining a comprehensive list of potential partner shops and key contacts to maximize business outreach and new acquisitions
 </li>
 <li>
 Identifying and negotiating contracts to onboard new affiliate shops across regions, expanding instashop&rsquo;s network
 </li>
 <li>
 Fostering strong relationships with client store representatives/managers, ensuring ongoing engagement and support
 </li>
 <li>
 Overseeing and facilitate the shop onboarding process, collaborating with cross-functional teams to ensure a smooth launch
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 Monitoring key performance indicators (KPIs) and work to optimize the operational performance of partner shops
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 Identifying and address gaps in product assortment and pricing relative to offline to ensure parity
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 Generating non-commission revenue from vendors by identifying opportunities for additional business
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 Supporting top-line growth initiatives for vendors within the portfolio
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 Driving promo penetration across shops within your portfolio
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 Monitoring competitor activities in the market and sharing relevant insights with internal teams to inform strategy
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 Identifying opportunities for in-store branding and execute these initiatives within partner shops
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 <li>
 Utilizing instashop&rsquo;s services and providing constructive feedback to enhance the overall customer experience and services
 </li>
 </ul>
 
 
 
 
 
 Key Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or any other related field
 </li>
 <li>
 Commercial awareness and basic understanding of the technology landscape
 </li>
 <li>
 Prior experience in business development, sales, or a similar role is a plus
 </li>
 <li>
 Proficiency in MS Office
 </li>
 </ul>
 
 
</div>

Business Development Associate - B2B

<div>
 
 
 About instashop
 
 
 
 
 
 
 instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, InstaShop has been setting the standard for excellence and convenience in the region.
 
 
 With a dynamic and motivated team fueled by passion and innovation, every day at InstaShop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone&rsquo;s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we&rsquo;re always on the lookout for new talents to join us on our success journey. 🌟
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a high-performing
 
 Talent Acquisition Manager
 
 to lead our recruitment efforts across the UAE and Egypt. In this role, you will manage a team of Talent Acquisition Partners and play a hands-on role in driving strategic hiring for senior and business-critical roles. You will be responsible for ensuring operational excellence in reporting, maintaining a consistent weekly hiring cadence, and continuously improving recruitment processes to support the company&rsquo;s fast-paced growth while mentoring a growing team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Team Leadership &amp; Regional Oversight
 
 
 <ul>
 <li>
 Lead, coach, and develop the TA team across the UAE and Egypt.
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 Provide day-to-day guidance and remove blockers to enable team success.
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 Foster collaboration, knowledge-sharing, and alignment across markets.
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 </ul>
 
 
 
 
 
 Strategic &amp; Critical Hiring
 
 
 <ul>
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 Partner directly with senior stakeholders to drive hiring for leadership and hard-to-fill roles.
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 Own full-cycle recruitment for key positions, from brief to offer.
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 Build proactive pipelines for high-priority roles and future business needs.
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 </ul>
 
 
 
 
 
 Process &amp; Operational Excellence
 
 
 <ul>
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 Drive a consistent, weekly hiring and reporting rhythm to ensure transparency, accountability, and business alignment.
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 Monitor recruitment metrics (e.g., time-to-fill, quality of hire, funnel conversion) and provide actionable insights.
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 Identify process inefficiencies and implement scalable improvements across sourcing, interview scheduling, and stakeholder communication.
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 </ul>
 
 
 
 
 
 Stakeholder &amp; Business Partnership
 
 
 <ul>
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 Act as a trusted advisor to business leaders, ensuring talent plans align with business objectives.
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 Lead regular check-ins with department heads on hiring progress, blockers, and upcoming needs.
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 Ensure a high-quality candidate and hiring manager experience throughout the recruitment lifecycle.
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 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 5&ndash;7+ years of Talent Acquisition experience
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 Proven success in managing regional hiring in fast-paced, high-growth companies (tech or startup experience preferred).
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 Strong experience hiring for senior and niche/critical roles.
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 Solid knowledge of recruiting tools, applicant tracking systems (ATS), and sourcing strategies.
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 Excellent communication, stakeholder management, and team coaching skills.
 </li>
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 Fluency in English
 </li>
 </ul>
 
 
</div>

Talent Acquisition Manager

<div>
 
 
 About InstaShop
 
 
 
 instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, InstaShop has been setting the standard for excellence and convenience in the region.
 
 
 With a dynamic and motivated team fueled by passion and innovation, every day at InstaShop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone&rsquo;s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we&rsquo;re always on the lookout for new talents to join us on our success journey. 🌟
 
 
 
 
 
 
 About the role
 
 
 
 You will drive instashop's expansion by securing strategic partnerships and positioning InstaShop as a top choice for corporate and office pantry solutions. This role offers an exciting opportunity to shape instashop's presence and drive B2B growth.
 
 
 
 
 
 
 Day-to-Day Responsibilities:
 
 
 <ul>
 <li>
 Securing partnerships with schools, banks, and developers to enhance brand visibility
 </li>
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 Executing collaborations, activations, and integration opportunities with community platforms
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 Aligning with Marketing on budget and execution strategies
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 Developing strategies to position InstaShop as a corporate office solution
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 Managing a sales pipeline and onboarding corporate clients
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 Conducting sales pitches and product demonstrations
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 Strengthening client relationships and retention efforts
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 Leading and mentoring a team to meet sales and partnership targets
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 Collaborating with Commercial, Marketing, and Operations to enhance offerings
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 Procurement &amp; Operations
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 Overseeing procurement and optimizing operations for seamless B2B purchasing
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 Driving revenue growth through upselling and cross-selling
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 Implementing operational improvements and tech upgrades
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 </ul>
 
 
 
 
 
 Key Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field
 </li>
 <li>
 5+ years of experience in business development or B2B sales
 </li>
 <li>
 Proven track record in securing partnerships and exceeding sales targets
 </li>
 <li>
 Experience managing sales teams in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 
 What You Will Bring
 
 
 <ul>
 <li>
 Results-driven mindset with strong negotiation skills
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 Ability to build high-level relationships and manage partnerships
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 Market awareness and problem-solving skills
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 Collaborative approach to cross-functional teamwork
 </li>
 </ul>
 
 
</div>

Strategic Partnership and Community Lead

<div>
 
 
 About InstaShop
 
 
 
 instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, InstaShop has been setting the standard for excellence and convenience in the region.
 
 
 With a dynamic and motivated team fueled by passion and innovation, every day at InstaShop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone&rsquo;s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we&rsquo;re always on the lookout for new talents to join us on our success journey. 🌟
 
 
 
 
 
 
 About the role
 
 
 
 By providing excellent customer service and resolving issues with utmost professionalism, the Customer Service Coordinator plays a critical role in ensuring customer satisfaction and loyalty, ultimately contributing to the success of our business and to the overall instashop customer experience.
 
 
 
 
 
 
 Primary responsibilities
 
 
 
 
 
 <ul>
 <li>
 To ensure the delivery process completion within the promised time to our customers, through an extensive coordination with our partners
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 <li>
 Handle inbound and outbound calls with our customers to insure the highest quality assurance standards of our service are being met
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 To support our partners technically when required ensuring that all our technical solution in the shops work properly (tablets, speakers)
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 To provide the operations and business development teams with concise reports with regards to quality of orders highlighting areas of improvement
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 To convey InstaShop processes with the partnered shops and ensure they are always updated and implementing those processes
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 To keep the shops employee&rsquo;s schedules updated &amp; manage InstaShop&rsquo;s delivery fleet
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 To provide support for the team on daily subtasks &amp; projects as to identify your next area of growth.
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 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 1-2 years relevant Customer Service experience, call center experience a plus
 </li>
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 Structured thinking &amp; organizational skills
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 Be responsible &amp; efficient
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 Self-motivated with demonstrated flexibility &amp; adaptability in intense situations
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 Strong oral, written &amp; verbal communication skills in English
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 Commercial awareness
 </li>
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 Early graduate with a Business background
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 Basic knowledge of relevant IT systems
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 </ul>
 
 
</div>

Customer Service Coordinator