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Integrated Plastics Packaging

Integrated Plastic Packaging is a leading manufacturer in the UAE, specializing in premium flexible food packaging solutions. Established in 1999, the company focuses on maintaining product quality and freshness through innovative packaging materials for various sectors, including food, healthcare, and personal care. With a commitment to sustainability and high-quality standards, Integrated Plastic Packaging serves over 1000 clients and offers customized solutions to meet diverse packaging needs.

JOB DESCRIPTIONERP Process &amp; Documentation AnalystDepartment-Business Transformation / ERP GovernanceReporting To-ERP Functional Governance LeadRole PurposeTo support ERP governance, process documentation, workflow coordination, operational follow-ups, testing activities, and business process standardization across the organization.The role will assist in maintaining structured ERP implementation, operational discipline, process visibility, and effective coordination between departments.Key ResponsibilitiesERP Coordination &amp; Support<ul><li>Maintain ERP issue trackers, UAT logs, action trackers, and escalation records.</li><li>Coordinate follow-ups with departments on pending ERP tasks and corrective actions.</li><li>Support ERP testing and deployment activities.</li><li>Assist users with day-to-day ERP support and issue logging.</li></ul>Process Documentation &amp; SOPs<ul><li>Prepare SOPs, workflow documents, process maps, and user guidance materials.</li><li>Document and standardize operational workflows across departments.</li><li>Maintain centralized ERP and process documentation records.</li></ul>Reporting &amp; Process Monitoring<ul><li>Prepare dashboards and reports related to ERP progress, workflow status, delays, and operational KPIs.</li><li>Monitor workflow gaps, process inconsistencies, and pending operational actions.</li><li>Support management reporting and operational visibility initiatives.</li></ul>Data Validation &amp; Workflow Discipline<ul><li>Assist in maintaining ERP master data accuracy and consistency.</li><li>Support validation of customer, product, routing, pricing, and workflow-related data.</li><li>Ensure adherence to structured ERP workflows and process controls.</li></ul>AI &amp; Automation Support<ul><li>Support testing and monitoring of AI-assisted workflow automation initiatives.</li><li>Assist in organizing operational datasets and workflow tracking for automation projects.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in:</li><li>Industrial Engineering</li><li>Operations Management</li><li>Business Administration</li><li>Information Systems</li><li>Or related field</li></ul>Required Experience<ul><li>2&ndash;5 years of experience in:</li><li>ERP coordination</li><li>Process documentation</li><li>Operations support</li><li>ERP support</li><li>Manufacturing or process-oriented environments</li></ul>Preferred Skills<ul><li>ERP coordination</li><li>SOP preparation</li><li>Workflow mapping</li><li>Dashboard reporting</li><li>Excel / Power BI</li><li>UAT coordination</li><li>Process documentation</li><li>Manufacturing process understanding</li></ul>Required Competencies<ul><li>Strong organizational skills</li><li>High attention to detail</li><li>Excellent follow-up discipline</li><li>Process-oriented mindset</li><li>Good communication skills</li><li>Ability to work under operational pressure</li></ul>Key Performance Indicators (KPIs)<ul><li>ERP follow-up closure rate</li><li>Documentation accuracy</li><li>SOP completion progress</li><li>Reporting consistency</li><li>UAT coordination effectiveness</li><li>User support responsiveness</li><li>Workflow tracking accuracy</li></ul>Work Location: In person

ERP Process & Documentation Analyst

Join Integrated Plastics Packaging and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Integrated Plastics Packaging

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ERP Process & Documentation Analyst