Qureos Mentor

Integrated Technology Group

<p></p><div><div><p>ITG is looking for a Senior Professional Services Engineer in Cairo, Egypt. The candidate for this vacancy should serve as a technical product expert in ITG&rsquo;s portfolio of software products; highly proficient in product use, target business processes, product deployment, and resolution of support issues; deliver onsite consulting and support services at client locations.</p>
<h2 class="jobSectionHeader"><b>
Responsibilities:</b></h2>
<ul><li>Act as a technical reference and a subject matter expert in all areas of the E-learning or Enterprise product features and client business processes.</li>
<li>Participating in business processes mapping and in the day-to-day activities of E-learning/ Enterprise engagements for various clients including process analysis and design, gap analysis, functional system design and specifications, system configuration, development of system tests, procedures, and documentation.</li>
<li>Work with clients to determine requirements and accurate project scope considering clients&rsquo; business needs. Analyze business and technical requirements and objectives, perform fit/gap analysis, and provide client recommendations.</li>
<li>Educate clients on business processes including best practices and how ITG products enable those processes.</li>
<li>Translate complex business, functional, and technical requirements into detailed work tasks; prepare Project Scope statements.</li>
</ul><h2 class="jobSectionHeader"><b>Required Skills:</b></h2>
<ul><li>Written and verbal communication and presentation skills (English / Arabic).</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Hands-on experience in Software Project Management and Software Development life-cycle (SDLC).</li>
<li>Proficiency in Internet Information Services (IIS), Web Applications, and Windows Server Administration.</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications and Experience:</b></h2>
<ul><li><div><ul><li>Bachelor's degree in Computer Science or equivalent.</li>
<li>Certified in Business Analysis CBAP or PMI-PBA or similar certification.</li>
<li>Minimum of 3 years of experience.</li>
</ul>
</div></li></ul><p>Get an IT job and make your IT career in ITG. To get updates on our IT vacancies, check our career page or subscribe to our LinkedIn</p></div></div><p></p>

Senior Professional Services Engineer(Cairo – Egypt) Ref#: ITG_47

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Integrated Technology Group

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Senior Professional Services Engineer(Cairo – Egypt) Ref#: ITG_47