Qureos Mentor

Integrea Community Mental Health Systems

<div>Position Summary:

The Program Manager oversees the daily operations and service delivery within a mental health residential facility. Under the supervision of licensed clinical staff, this role assists individuals with mental health conditions and/or developmental disabilities in building life skills, achieving treatment goals, and maintaining a safe, therapeutic living environment.

Key Responsibilities:
<ul>
<li>Provide day-to-day oversight of residential program operations, ensuring compliance with all clinical, licensing, and safety standards.
</li><li>Supervise consumer activities, including completion of daily chores, outings, training, grooming, bathing, toileting, and mealtime activities.</li>
<li>Develop, implement, and maintain weekly activity schedules for consumers that promote engagement, wellness, skill development, and community integration.
</li><li>Ensure accurate and timely documentation of consumer services, progress notes, incident reports, and compliance logs.
</li><li>Coordinate with clinical staff to support treatment goals and individualized service plans (ISPs).
</li><li>Oversee shift coverage and maintain staff schedules to ensure 24/7 supervision requirements are met.
</li><li>Monitor the therapeutic environment, including routines, behavior supports, and emergency response readiness.
</li><li>Maintain program records and participate in audits, site visits, and quality improvement initiatives.
</li><li>Collaborate with families, guardians, case managers, and external providers to support holistic care.
</li><li>Address crises or behavioral escalations as needed, in accordance with organizational policies and trauma-informed practices.
</li><li>Participate in staff training, program development, and strategic planning efforts.
</li><li>Perform all duties of Mental Health Professional, Mental Health Technician, and House Manager as needed.
</li><li>Responsible for supervising program services in the absence of the Program Director.</li>
<li>All other duties as assigned.</li></ul> 

Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in social work, psychology, human services, or related field.</li>
<li>At least 3 years of experience in a residential or mental health setting, including supervisory or leadership experience.</li>
<li>Strong organizational skills and program coordination abilities.</li>
<li>Effective communication, leadership, and crisis management skills.</li>
<li>Must be available for a variable schedule, including on-call duties.</li>
<li>Must pass background check and meet state/facility requirements.</li>
</ul>
Transportation Responsibilities:
<ul>
<li>Provide transportation for consumers as needed using agency or personal vehicles.</li>
<li>Maintain a safe driving record and valid driver&rsquo;s license with personal liability insurance.</li>
<li>Follow all agency transportation policies, including seatbelt usage, safe cellphone practices, and vehicle documentation.</li>
<li>Immediately report any vehicle issues, accidents, or violations to appropriate personnel.</li>
</ul>
Work Environment &amp; Schedule:
<ul>
<li>This position involves extended periods of walking, standing, and occasional lifting of up to 50+ pounds.</li>
<li>The schedule is variable and may require evening, overnight, weekend, or holiday shifts in a 24-hour facility.</li>
<li>Exposure to emotionally stressful situations may occur.</li>
</ul>
In-Service Training &amp; Continued Education Requirements:
<ul>
<li>Participate in all required agency in-service and ADMH trainings</li>
<li>Commitment to ongoing professional development to enhance skills and stay informed on best practices in behavioral health.</li>
<li>Completion of onboarding and any continuing education requirements as directed by the agency or supervisor.</li>
<li>Completion of PCM Practitioner I or II training required based on program needs as well as recertifications as needed.</li>
<li>Completion of MAC and MAC II certification required as well as recertifications as needed.</li></ul></div>

Residential Program Manager

<div>Position Summary:

The Program Manager oversees the daily operations and service delivery within a mental health residential facility. Under the supervision of licensed clinical staff, this role assists individuals with mental health conditions and/or developmental disabilities in building life skills, achieving treatment goals, and maintaining a safe, therapeutic living environment.

Key Responsibilities:
<ul>
<li>Provide day-to-day oversight of residential program operations, ensuring compliance with all clinical, licensing, and safety standards.
</li><li>Supervise consumer activities, including completion of daily chores, outings, training, grooming, bathing, toileting, and mealtime activities.</li>
<li>Develop, implement, and maintain weekly activity schedules for consumers that promote engagement, wellness, skill development, and community integration.
</li><li>Ensure accurate and timely documentation of consumer services, progress notes, incident reports, and compliance logs.
</li><li>Coordinate with clinical staff to support treatment goals and individualized service plans (ISPs).
</li><li>Oversee shift coverage and maintain staff schedules to ensure 24/7 supervision requirements are met.
</li><li>Monitor the therapeutic environment, including routines, behavior supports, and emergency response readiness.
</li><li>Maintain program records and participate in audits, site visits, and quality improvement initiatives.
</li><li>Collaborate with families, guardians, case managers, and external providers to support holistic care.
</li><li>Address crises or behavioral escalations as needed, in accordance with organizational policies and trauma-informed practices.
</li><li>Participate in staff training, program development, and strategic planning efforts.
</li><li>Perform all duties of Mental Health Professional, Mental Health Technician, and House Manager as needed.
</li><li>Responsible for supervising program services in the absence of the Program Director.</li>
<li>All other duties as assigned.</li></ul> 


Qualifications:
<ul>
<li>Bachelor&rsquo;s degree in social work, psychology, human services, or related field.</li>
<li>At least 3 years of experience in a residential or mental health setting, including supervisory or leadership experience.</li>
<li>Strong organizational skills and program coordination abilities.</li>
<li>Effective communication, leadership, and crisis management skills.</li>
<li>Must be available for a variable schedule, including on-call duties.</li>
<li>Must pass background check and meet state/facility requirements.</li>
</ul>
Transportation Responsibilities:
<ul>
<li>Provide transportation for consumers as needed using agency or personal vehicles.</li>
<li>Maintain a safe driving record and valid driver&rsquo;s license with personal liability insurance.</li>
<li>Follow all agency transportation policies, including seatbelt usage, safe cellphone practices, and vehicle documentation.</li>
<li>Immediately report any vehicle issues, accidents, or violations to appropriate personnel.</li>
</ul>
Work Environment &amp; Schedule:
<ul>
<li>This position involves extended periods of walking, standing, and occasional lifting of up to 50+ pounds.</li>
<li>The schedule is variable and may require evening, overnight, weekend, or holiday shifts in a 24-hour facility.</li>
<li>Exposure to emotionally stressful situations may occur.</li>
</ul>
In-Service Training &amp; Continued Education Requirements:
<ul>
<li>Participate in all required agency in-service and ADMH trainings</li>
<li>Commitment to ongoing professional development to enhance skills and stay informed on best practices in behavioral health.</li>
<li>Completion of onboarding and any continuing education requirements as directed by the agency or supervisor.</li>
<li>Completion of PCM Practitioner I or II training required based on program needs as well as recertifications as needed.</li>
<li>Completion of MAC and MAC II certification required as well as recertifications as needed.</li></ul></div>

Join Integrea Community Mental Health Systems and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Integrea Community Mental Health Systems

ABOUT_COMPANY

Residential Program Manager

Residential Program Manager