Qureos Mentor

INTELLIFORCE-IT SOLUTIONS GROUP

<div><h2 class="jobSectionHeader">System Engineer (24x7 Ops Center) 
 
Make an Impact Where It Matters Most</h2>
Join a fast-paced operations team delivering around-the-clock support for mission-critical Identity, Credential, and Access Management services. These systems protect sensitive workloads and secure enterprise authentication and authorization across the mission. In this role, you will help keep essential identity services stable, available, and ready when mission users need them most.
What Makes This Opportunity Stand Out
This role puts you at the center of operational trust and access. You will work directly with mission partners, developers, and end users to troubleshoot access issues, support customer integrations, and maintain seamless ICAM operations across environments. The work blends incident response, customer support, log analysis, REST service troubleshooting, and operational coordination, so every day stays hands-on and tied to real mission needs.
At Intelliforce, your work is visible and your contributions matter. Because we support prime programs, our teams stay close to meaningful mission work with real momentum. Because we are a small business, leadership is accessible, communication is direct, and strong performance gets noticed. Add in long-term stability, strong benefits, and a people-first culture, and this becomes more than another operations role. It is a chance to support systems that sit at the core of mission security and access.
Here&rsquo;s What Your Day-to-Day Could Include<ul><li>
Monitor ICAM systems in a 24x7 Ops Center and respond quickly to issues</li><li>
Provide Tier 1 and Tier 2 support across email, chat, phone, and ticketing systems</li><li>
Support enterprise customer integrations with ICAM services</li><li>
Troubleshoot access failures, PKI issues, and attribute-based authorization problems</li><li>
Analyze logs and system alerts to triage issues and identify root causes</li><li>
Support REST service troubleshooting for customer applications</li><li>
Update and maintain technical documentation and Confluence pages</li><li>
Educate customers on system capabilities and requirements</li><li>
Collaborate with development teams and explain operational issues clearly</li><li>
Perform basic Linux troubleshooting and system interaction</li><li>
Execute database queries to support incident resolution</li><li>
Work independently in a high-tempo mission environment</li></ul>
Minimum Qualifications<ul><li>
Clearance: Top Secret Clearance with Full Scope Polygraph, must be active. We do not have the ability to sponsor clearances</li><li>
Citizenship: Must be a U.S. Citizen. We cannot sponsor visas</li><li>
7 or more years of System Engineering experience in programs of similar scope and complexity</li><li>
Bachelor&rsquo;s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline</li><li>
Five additional years of System Engineering experience may be substituted for the degree, for a total of 12 years</li></ul>
Required Skills<ul><li>
Experience supporting online and telephone customers</li><li>
Knowledge of PKI</li><li>
Understanding of Attribute Based Access Control</li><li>
Experience with entitlements management</li><li>
Familiarity with LDAP directories</li><li>
Ability to execute SQL queries</li><li>
Understanding of REST services</li><li>
Experience with ticket systems including JIRA, Redmine, or ServiceNow</li><li>
Linux systems experience</li></ul>
Desired Skills<ul><li>
Ability to troubleshoot complex software systems</li><li>
Ability to document processes and system behaviors in Confluence</li><li>
Ability to train and support customers</li><li>
Ability to understand customer needs and turn them into actions</li><li>
Ability to work independently</li></ul><h3 class="jobSectionHeader">
Compensation Range: $145,000.00 - $187,000.00 
<ul><li>The salary range provided reflects an estimate based on current market trends and may be adjusted based on factors such as the candidate's experience, skills, and qualifications. The final offer will be tailored after a thorough evaluation of the candidate&rsquo;s background and suitability for the role. Please note that this range is intended as a guideline and is subject to flexibility.</li></ul> 

Why Intelliforce? Because you matter&mdash;your work, your growth, and your well-being. 
 
At Intelliforce, we don&rsquo;t just push the boundaries of technology&mdash;we partner with some of the most mission-driven teams in defense and beyond to solve challenges that truly matter. As a Systems Engineer here, you won&rsquo;t just contribute to projects&mdash;you&rsquo;ll help shape outcomes that make a real-world impact. 
 
We also know that great work starts with a great environment. That&rsquo;s why we invest in you: 
</h3><ul><li><h3 class="jobSectionHeader">
Ample PTO to rest and recharge&mdash;plus all federal holidays and your birthday off, just because.</h3></li><li>
Multiple medical plan options, including ones with zero deductible or premium for employees.</li><li>
Generous 401(k) with immediate vesting&mdash;because your future matters now.</li><li>
Exciting bonus opportunities, from profit sharing to quarterly awards and President&rsquo;s Club recognition.</li><li>
A culture of collaboration, connection, and fun, with regular team activities that go beyond the work.</li></ul>
Ready to grow with purpose? 
At Intelliforce, your career will flourish in a place where innovation thrives and people come first. Join us&mdash;and let&rsquo;s build something meaningful together. You can reach us at careers@intelliforce-itsg.com or schedule a call with our Director of Recruitment, just visit this link to view their calendar: https://calendly.com/amwolfe-intelliforce-itsg/30min .
Equal Opportunity Matters 
Intelliforce-IT Solutions Group, LLC is proud to be an Equal Opportunity/Affirmative Action Employer. U.S. Citizenship is required for most positions.
Need accommodations during the application process? We&rsquo;re happy to help. Reach out to us at Recruiting@intelliforce-itsg.com with your specific request.
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Linux Systems Engineer

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INTELLIFORCE-IT SOLUTIONS GROUP

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Linux Systems Engineer